Afternoon Tea at the Brown Palace

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1. LH

   LindaH

   Jacksonville

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Excellent experience. Highly recommend! Beautiful surroundings to enjoy something special.

   Report
2. DP

   DorothyP

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   We have been coming to Afternoon Tea for 50+ years. It is always wonderful. Thanks for having us and we didn't mind waiting post fire and water break.

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3. KS

   KellieS

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service4ambience4

   Great option for an experience outing. Definitely pricey but the tea, scones, and treats were tasty.

   Report
4. MS

   MelissaS

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Had the most wonderful time ever. Took a friend who has never done tea and she loved it. You can never go wrong at the Brown Palace. And our server was the most delightful and wonderful gal ever. The entire staff we came across was. Just a beautiful time.

   Report
5. OT

   OpenTable Diner

   Denver

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Beautiful, as always🌸

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6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service4ambience5

   Celebrating my daughter

   Report
7. KB

   KellyB

   Chicago

   9 reviews

   vip
   5.0

   9 reviews

   Dined 6 days ago

   overall5food4service5ambience5

   Staff was very friendly and the portions were excellent! Beautiful atmosphere!

   Report
8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   We brought our British Nana on her birthday with our 2 month old for her first afternoon tea. It was fantastic! Friendly service, delicious scones, and plenty of tea.

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9. DM

   DanielM

   Denver

   5 reviews

   5.0

   5 reviews

   Dined on January 31, 2023

   overall5food5service5ambience5

   Everyone should experience afternoon tea at the Brown Palace! It is a wonderful experience.

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10. BA

    BenivilA

    Denver

    1 review

    5.0

    1 review

    Dined on January 30, 2023

    overall5food5service5ambience5

    Excellent service

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11. LB

    LindaB

    Denver

    2 reviews

    4.0

    2 reviews

    Dined on January 30, 2023

    overall4food5service5ambience3

    After a 4 month wait .. we finally made it. Had a reservation in November but they had a fire and didn’t let us know, so they were closed when we got there. I rescheduled for January and something to consider, the afternoon tea is served in the lobby and we were absolutely freezing the whole time. I loved everything but I felt like I was sitting by an open door the whole time and had to wear my coat .

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12. E

    Erika

    Denver

    5 reviews

    5.0

    5 reviews

    Dined on January 30, 2023

    overall5food5service5ambience5

    Such a nice experience! The atmosphere is so warm and relaxing with the piano music and wonderful staff.

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13. AS

    AlyssaS

    Denver

    1 review

    5.0

    1 review

    Dined on January 30, 2023

    overall5food5service5ambience5

    We truly enjoyed our time for high tea at the Brown Palace! They were very accommodating to my young kids and it was a relaxed, yet beautiful atmosphere. We will definitely be back. The food was so delicious and great teas!

    Report
14. K

    Kates

    Denver

    1 review

    4.0

    1 review

    Dined on January 29, 2023

    overall4food4service4ambience5

    Afternoon at the Brown Palace was really special!! The tea and food was delicious and they even have gluten-free options that tasted great too. I went at the end of January and they still have the holiday menu. I loved the little GF flourless chocolate torte and the gingerbread scone. Being seated in the atrium lobby of the hotel makes for an outstanding view as well. I would definitely recommend this experience to anyone!

    Report
15. ML

    MelindaL

    1 review

    4.0

    1 review

    Dined on January 29, 2023

    overall4food3service3ambience5

    We loved the historical beauty of The Brown! It has always been a family favorite since we're Colorado natives. The fancy presentation of various loose teas and tea sandwiches are delectable. The desserts and champagne in flutes is special and compatible with an experience at a royals table so we felt delighted! My only issues were that we didn't receive menus for awhile and looked online to decide what we wanted. There was no live music playing although there was a grand piano. We also received drinks we did not order but were so amazing that we decided to keep them! Our table was beautiful with many silver pieces for steeping, sugar cubes and creams, also fine china, and lovely glassware. Overall a wonderful experience. Thank you Brown staff!

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16. N

    N0mad

    Denver

    1 review

    4.0

    1 review

    Dined on January 28, 2023

    overall4food5service5ambience4

    Please note there does not seem to be a wheelchair / walker ramp from the valet parking to the lobby level. The rest of the hotel seemed accessible. The valet parking staff is great. The hostess / waitress staff is outstanding. The food was scrumptious and the teas quite good. The music was good, but best appreciated from the opposite end of the tea room Please. note the unpublished rules: a. Your reservation begins when you sit down, even if your assigned table opens early or late. So it is best to have your entire party on-site before being seated. b. The teas are available by pot, not by cup. c. Valet parking greatly prefers payment in cash and the parking cannot be paid on your tea bill

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17. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 27, 2023

    overall4food4service4ambience3

    It was a special experience with my granddaughter. She wants to go again for her next birthday.

    Report
18. LP

    LaceyP

    1 review

    3.0

    1 review

    Dined on January 27, 2023

    overall3food4service2ambience4

    We hardly ever saw our waitress and when we did and asked for something it felt like we were bothering her. I have enjoyed tea at Brown Palace many times. I brought my entire family yesterday and I must say it definitely didn’t live up to my other experiences based on the service provided.

    Report
19. LM

    LoriM

    Denver

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 26, 2023

    overall5food4service5ambience5

    I brought my daughter and her 5 and 2 year old girls. My daughter said she had dreamed of going for tea at The Brown Palace with all of us since her first daughter was born five years ago. It was a very special day. We were treated well and service was great.

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20. JW

    JudyW

    1 review

    5.0

    1 review

    Dined on January 25, 2023

    overall5food5service5ambience5

    The scones were the best I have had since going to London and dining at the Savoy Hotel. Service was impeccable. We had a very nice time.

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21. JG

    JoanG

    Washington DC

    1 review

    5.0

    1 review

    Dined on January 24, 2023

    overall5food5service5ambience5

    I had the Afternoon Tea with two good friends and we thoroughly enjoyed it. We tried to get in over the holidays but it was booked solid so we settled for late January. Call early if you want to visit in December! I must say the service was excellent! Tina was very attentive and answered all our questions about the tea selections. The food was delicious, fresh and plentiful. They refilled our teapots with hot water without asking. And, the hotel lobby is a beautiful setting. I've been to tea here about 5 times and it never disappoints.

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22. B

    Britabroad

    Denver

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience5

    From the valet to the host to the servers, everyone was wonderful - warm and friendly. The food was good - too much to eat in one go so we took a box with us. We had tea and champagne, vegetarian sandwiches, a cream tea, pastries and a chocolate truffle. All really good. The decorations (still Christmas ones) were beautiful and the piano was lovely. We didn't feel hurried at all. The ONLY downside was the temperature - I was a little chilly, but that was manageable. I have been to the Brown Palace for tea before and will do so again!

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23. OT

    OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on January 17, 2023

    overall5food5service5ambience5

    We had a fantastic time. The service was impeccable!

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24. KN

    KatherineN

    1 review

    5.0

    1 review

    Dined on January 17, 2023

    overall5food4service4ambience5

    Fabulous celebration for client and Realtor appreciation to cheer new home purchase. Elegant, lovely. We felt like princesses! Harpist Nancy made our time there EXTRA special!

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25. OT

    OpenTable Diner

    Denver

    1 review

    4.0

    1 review

    Dined on January 16, 2023

    overall4food5service4ambience5

    Beautiful hotel, food and table service was lovely. I would absolutely go back. However, the host staff for tea need to be properly trained on the meaning of hospitality, especially in a 4 star hotel. After we made a reservation for 2 we left a note to increase the reservation for 4 with two days notice. When we got to the host stand we were told “oh that must’ve been overlooked” which is fine, and in the world of hospitality you would just make it work and tell the customer it would be a few minutes. In our experience the hostess told us that we should go to the other restaurants in the establishment/ in the area since they couldn’t seat us for at least 10-15 minutes. This isn’t something we were willing to do, again which is fine it’s only 10-15 minutes. Then I asked if we could split up and just do two 2 tops (since I saw several open 2 tops) and the hostess replied “that would take away from our other 2 tops” (the phone then rang) “see, I just missed a call talking to you”. We said we would just wait for the 4 top and to make it work. We again only waited 15 min and everything was fine in the end. The point of this is to never have the first impression (the host staff) to say such rude things to customers willing to pay $50-$350 for tea each. I never write bad reviews, but some retraining needs to happen at such a historic 4 star hotel. We went to the four seasons yesterday and were treated with such respect and had such an amazing experience and they got 5 stars but the brown palace gets 4.

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26. OT

    OpenTable Diner

    Denver

    1 review

    2.0

    1 review

    Dined on January 14, 2023

    overall2food2service3ambience4

    The value for the food and tea is not worth it. I guess it’s the ambiance you pay for but I was not impressed at all. Tealees in Five Points is better.

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27. OT

    OpenTable Diner

    Denver

    1 review

    vip
    1.0

    1 review

    Dined on January 13, 2023

    overall1food5service1ambience5

    Service was terrible. Waitress never came back to the table. For the price I expected much better service. Also had reservations for 345 but didn’t get seated till 415.

    Report
28. OT

    OpenTable Diner

    New York Area

    5 reviews

    vip
    1.0

    5 reviews

    Dined on January 13, 2023

    overall1food4service1ambience3

    I have been to the Brown Palace for Afternoon Tea several times in the past and the food and service has always been exceptional - however this was by far my single worst dining experience there. We had a reservation for 3.15pm but when we arrived at the counter at 3.15 were told we would be texted when our table was ready and to hang around. No text was received and 20 minutes later I went to the hostess to check in and she said she could seat us - no apology or explanation for forgetting/ignoring the fact that we had been sitting waiting right in front of her waiting for a text. We were seated at a table at the very outskirts of the lobby beyond the atrium, and when we asked to be seated in the actual atrium we were told it would be another 15-20 minutes though there were many free tables. Despite confirming wanted to move away from the draughty door at the edge of the lobby, the hostess came back 10 minutes later and asked us if we still wanted to move. After we were finally seated, we waited another 15 minutes for our server to even show up. When she finally did, she just picked up our menus and didn’t even take our food order and we had to ask her to take our food order as there are actually different drink combinations you can do. The food arrived another 20 minutes later - by this point it was nearly 4.30pm - well over one hour since our reservation time. We did not see our server for the duration of the tea, such that we had to ask another server for sandwich refills and milk. We asked another server for a high chair which never showed up. We were barely able to find someone to get the check. Appalling service which totally ruined what should have been a lovely tea and great ambience costing $118 for 2 people. Not sure if this played any role, but I was here with my mother and my child and we are Asian.

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29. A

    Adge

    New England

    2 reviews

    2.0

    2 reviews

    Dined on January 13, 2023

    overall2food2service4ambience4

    The tea itself was delicious, but we sat 45 minutes after our reservation time with nowhere to sit in the meantime. The food was fine, but not worth the cost, and the music was loud. Bought a very similar tea online for $9. Save your money.

    Report
30. TC

    TungC

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5

    Gorgeous, dainty. A fun experience but high tea is a dainty affair.

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31. W

    Weltler

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service4ambience5

    What a gorgeous venue for afternoon tea. The history here, the holiday decor and the live harpist made this seem extra special! Would highly recommend.

    Report
32. D

    Dot2dot

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food4service4ambience4

    It was beautifully decorated and the atmosphere was elegant.

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33. OT

    OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    We had a wonderful experience and would love to come back!

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34. A

    Allie

    1 review

    3.0

    1 review

    Dined on January 6, 2023

    overall3food2service2ambience5

    we didn’t get water and the roast beef sandwiches are gross. everything else was amazing though

    Report
35. TM

    TiffanyM

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service5ambience5

    Great Holiday Tea! Excellent scones, exquisite finger sandwiches and scrumptious treats!

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36. JM

    JMK18

    1 review

    5.0

    1 review

    Dined on January 5, 2023

    overall5food5service5ambience5

    Nothing less than the amazing experience one would expect from this establishment. The champagne, tea scones, toppings, sandwiches and especially the desserts were all rich and delicious. The service was top notch including the perfect improvised “booster” pillow for my petite 83 yo mother. A fantastic special occasion experience.

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37. JK

    JoannaK

    1 review

    5.0

    1 review

    Dined on January 4, 2023

    overall5food5service5ambience5

    Tea at the Brown Palace was wonderful! The service was fabulous and the food was delicious! I highly recommend enjoying Tea at the Brown Palace!

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38. M

    Maddie

    1 review

    4.0

    1 review

    Dined on January 4, 2023

    overall4food5service4ambience5

    Food was amazing and tea was delicious. The lobby was gorgeous and the piano was a nice touch. Exactly the experience we were looking for. They initially sat us at a horrible table outside of the lobby and we were very disappointed. When we asked to move they accommodated us immediately. The servers were kind and helpful but took a while to come back to us. They brought us more sandwiches when we ran out. At the end we were a little surprised by the check. It said the tea was $50 per person and we had 6 people but it came to $320. After tip it was $385. That doesn’t count what we tipped for valet and coat check and the server for moving us. Overall it was a special memory for us and my 94 year old grandma- who loves going to tea- said it was the fanciest tea she has ever been to. We would definitely bring guests again but when you make reservations maybe call and specify where you want to sit and mentally prepare for a significant tip.

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39. 2

    2sisters

    Denver

    31 reviews

    vip
    5.0

    31 reviews

    Dined on January 4, 2023

    overall5food5service5ambience5

    New Year’s tradition with my daughter

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40. OT

    OpenTable Diner

    Denver

    2 reviews

    2.0

    2 reviews

    Dined on January 3, 2023

    overall2food3service2ambience4

    This has really gone downhill, I’m so sad to say! It is now $50 per person for the basic afternoon tea, but only includes the base desserts. If you want a single dessert made with chocolate, you need to get the next level up which includes champagne. The service was slow and has lost any of the kindness and punctuality of prior years. The scones were dry and kind of hard. There are only two sinks in the ladies bathroom, and one had a giant, black garbage bag on it to show it was out of order. I feel like I paid way too much money just for the excellent, beautiful Christmas decorations. I don’t think I will bother with this again.

    Report