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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.8
3.8
1877 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

7:00 PM


Booked 10 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (216) 464-7575
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Beachwood
  • Cross street
    Between Richmond & Green Road
  • Parking details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 1,877 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.1Food
  • 3.8Service
  • 3.5Ambience
  • 3.3Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Kid-friendly

  • Cleveland / Akron / Canton

    Good for groups

  • Cleveland

    Kid-friendly

  • Cleveland

    Good for groups

1,864 Reviews
  1. CHAUNCEYL

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The cook Louis was awesome, and so was our waitress

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  2. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a good time and the dinner was excellent. The chef Rick did a good job.

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  3. kathleenj

    San Francisco

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food was excellent! Our chef is one of the best. Server was slow to respond to requests tho.

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  4. OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on June 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great time there. Chef G was awesome. Food was good.

    Is this helpful?

  5. OpenTable Diner

    Cleveland

    1 review

    1.0

    1 review

    Dined on June 26, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    We came out to Benihana to celebrate my birthday tonight. It was the single worst hibachi experience I've ever had and I've been to a lot of hibachi. Not only was the staff rude and inattentive, they were more concerned with getting a tip than actually doing anything worth a tip. Our "chef" didn't do a single trick outside of a really poorly done volcano. Like literally nothing, he didn't even give us yum yum sauce. The other party of 4 actually got up and left it was so bad. Then at the end before he walked away, actually looked at us and said hey we don't split tips here so if you want to tip me, you need to do it now. Our waitress was so bad that she never even asked for our drink orders and when we finally did get drinks, she never refilled them, even after asking multiple times. One person in our party got sushi as a dinner and they didn't get it until we were already halfway done eating our hibachi. She forgot to bring us our soup and salad until the chef was basically done cooking our food. She hovered over us when it came time to tip and we had to ask her to back up it was so invasive. She never asked us if we wanted dessert, just brought the bill, but never applied my birthday coupon. When asked about it, she admitted she had thrown it away. And then there was the actual restaurant. The carpeting is so sticky that you actually stick to the floor as you are walking. It's gross. I used to love coming here but it has gone so down hill that I can't rationalize spending the money to come to this location when there are plenty of other nicer and cheaper options elsewhere. So highly disappointing. Oh and because they took so long and kept disappearing for chunks at a time, this horrible dining experience took a total of 3 HOURS!

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  6. DanielR

    Cleveland

    2 reviews

    2.0

    2 reviews

    Dined on June 26, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Service was very slow and quite often none. Was there for a birthday celebration which never got celebrated. They didn’t follow through on anything that they promised my son, was very disappointed. Food was very overpriced which is sometimes ok if you get great service and experience, this was neither.

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  7. OpenTable Diner

    Cleveland

    1 review

    3.0

    1 review

    Dined on June 26, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Our wait time was long despite having a reservation. Dinner was good, but then we were rushed at the end.

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  8. BillSpaner

    Cleveland

    69 reviews

    vip
    2.0

    69 reviews

    Dined on June 18, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    It was a very difficult experience. Only two chefs for multiple tables. Place was filthy. Ron cooked great meals for ten of us. No singing happy birthday and we were celebrating twins 65th birthday. As twins we were invited to their grand opening more than 20 years ago. Knew all the chefs from Albert to Brick. Didn’t honor our 120.00 coupon. I don’t see this place open for long. Avoid if you can. Ps…. I never write bad reviews….never
    Benihana - Cleveland, OHResponded on June 20, 2024
    Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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  9. Will

    Cleveland

    64 reviews

    5.0

    64 reviews

    Dined on June 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our food was delicious. Our Chef and server worked very well together. Our Chef went above and beyond
    Benihana - Cleveland, OHResponded on June 17, 2024
    Dear guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the Benihana experience. Hope to see you again soon!

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  10. Chino

    Cleveland

    6 reviews

    4.0

    6 reviews

    Dined on June 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    A little pricey. Service was finally good. I will still go because the food was delicious.
    Benihana - Cleveland, OHResponded on June 17, 2024
    Thanks for sharing your experience! We'll use your feedback to continue enhancing our services.

    Is this helpful?

FAQs

You can order delivery directly from Benihana - Cleveland, OH using the Order Online button. Benihana - Cleveland, OH also offers delivery in partnership with Postmates.

Benihana - Cleveland, OH is rated 3.8 stars by 1877 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 10 times today

Order delivery or takeout

Google Map for Benihana - Cleveland, OH

23611 Chagrin Blvd, Cleveland, OH 44122

Additional information

  • Cross street
    Between Richmond & Green Road
  • Neighborhood
    Beachwood
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (216) 464-7575
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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