Benihana - Dallas, TX

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1. OT

   OpenTable Diner

   Dallas

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food2service3ambience4

   The food wasn’t as savory as it usually is and the service was not good. Our waitress left us unattended for quite a bit of time.

   Report
2. OT

   OpenTable Diner

   Baltimore

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food3service4ambience5

   Celebrated my mom’s birthday. We had a reservation for 6:15, it took about 25 mins for us to get seated. The waiter was very good. The cooking started at about 7:40 which was a lot longer than we had anticipated. Overall the experience was ok.

   Report
3. DD

   DerrickD

   Orlando

   5 reviews

   vip
   5.0

   5 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Great!!!!!!!!

   Benihana - Dallas, TXResponded today

   Dear DerrickD Thank you for leaving us positive feedback, come back soon!

   Report
4. PH

   PortHa

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food5service3ambience5

   Everything was great, except for our chef. The waiter was amazing, the wait was short, and we were seated in a quiet section of the restaurant. It was overall a great experience for my husband and I's anniversary!

   Benihana - Dallas, TXResponded today

   Dear PortHa Thank you for celebrating your special occasion with the Benihana team!

   Report
5. TH

   THM33

   New York Area

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   We were lucky to have nice table companions and the table was occupied at a level below the norm. Chef was excellent and food was enjoyable.

   Benihana - Dallas, TXResponded today

   Dear THM33 We appreciate you dining with Benihana, thank you for the kind words!

   Report
6. BL

   BambiL

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   overall4food4service5ambience5

   Amazing experience

   Benihana - Dallas, TXResponded today

   Dear BambiL We are happy you enjoyed the experience! Come back soon!

   Report
7. OJ

   OhJoy

   Dallas

   25 reviews

   vip
   3.0

   25 reviews

   Dined 4 days ago

   overall3food4service3ambience3

   The wait for a cook was extremely long. Then the waitress tried to rush us while eating. I wasn’t able To take my birthday pic because the camera was “broke”. Not a great experience.

   Report
8. KL

   KarLiiG

   Detroit

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food2service5ambience5

   I’ve had better food wise. Food was a little bland. Chef seemed overwhelmed. All in all great experience just wish food was better seasoned.

   Benihana - Dallas, TXResponded 3 days ago

   Dear KarLiiG Thank you for your feedback! Come back soon!

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Everything was really good it was my friend birthday he enjoyed

   Benihana - Dallas, TXResponded 4 days ago

   Dear Guest Thank you for allowing us to be a part of the special occasion!

   Report
10. OT

    OpenTable Diner

    Charlotte

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food4service5ambience5

    It was busy when we went so that may have contributed to me not giving an all around 5 stars. But we had a great time. The chef was amazing and service was good!

    Benihana - Dallas, TXResponded 4 days ago

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
11. CC

    CeCe1913

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    The food was ah-mazing! The exotic mojito all pineapple juice as well as the original mojito. No alcohol what so ever and no muddled mint leaves. They need work on that or remove from menu. Our waitress was extremely nice and helpful.

    Benihana - Dallas, TXResponded 6 days ago

    Dear CeCe1913 Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
12. OT

    OpenTable Diner

    Minneapolis

    3 reviews

    vip
    3.0

    3 reviews

    Dined on May 15, 2022

    overall3food1service1ambience3

    My food was burnt and the server was horrible and kept forgetting stuff and her nail popped off when she brought our drinkd

    Benihana - Dallas, TXResponded 5 days ago

    Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
13. MA

    MATTH

    Dallas

    27 reviews

    vip
    4.0

    27 reviews

    Dined on May 15, 2022

    overall4food5service4ambience4

    Service was a little slow today, but we were warned ahead of time so it did not ruin the experience

    Benihana - Dallas, TXResponded 4 days ago

    Dear MATTH We are happy to hear that you enjoyed the dining experience!

    Report
14. OT

    OpenTable Diner

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on May 15, 2022

    overall5food5service4ambience5

    Great experience overall. The food was delicious. It was a great way to celebrate my daughter’s birthday.

    Benihana - Dallas, TXResponded 7 days ago

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Great for prom dinner! Henry was awesome.

    Benihana - Dallas, TXResponded 7 days ago

    Dear Guest Thank you for allowing us to be a part of the special occasion!

    Report
16. CF

    ChanelF

    Dallas

    4 reviews

    4.0

    4 reviews

    Dined on May 14, 2022

    overall4food4service5ambience4

    Took a little while to get the chef out but it was Saturday afternoon and they’re low on staff which was understandable. In general, everything was good.

    Report
17. TB

    TamaraB

    Dallas

    1 review

    1.0

    1 review

    Dined on May 13, 2022

    overall1food3service1ambience1

    Rude front desk staff. 7 out of 8 in our party made to stand around the lobby b/c the 8th person was running 15 min late. Filthy restroom. Long wait for service. Only redeeming factor was quality of the colossal shrimp-fresh & delish. SO disappointing.

    Benihana - Dallas, TXResponded 7 days ago

    Dear TamaraB On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
18. OT

    OpenTable Diner

    Dallas

    2 reviews

    2.0

    2 reviews

    Dined on May 12, 2022

    overall2food4service1ambience4

    First time dining at Benihana’s and my experience was horrible.

    Benihana - Dallas, TXResponded 7 days ago

    Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
19. SR

    SharonR

    Dallas

    1 review

    5.0

    1 review

    Dined on May 10, 2022

    overall5food5service5ambience5

    Delicious food! Excellent service. Both the server and Chef were delightful and efficient. Love this place. Great birthday celebration!

    Benihana - Dallas, TXResponded 7 days ago

    Dear SharonR Thank you for celebrating your special occasion with the Benihana team!

    Report
20. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 10, 2022

    overall4food4service4ambience3

    was coo 8/10

    Benihana - Dallas, TXResponded 7 days ago

    Dear Guest We are happy you enjoyed the experience! Come back soon!

    Report
21. TL

    TerriL

    1 review

    3.0

    1 review

    Dined on May 10, 2022

    overall3food5service1ambience5

    Waitress Trash……………………………………………..,,.,,,,,,,,,,,,,,

    Benihana - Dallas, TXResponded 7 days ago

    Dear TerriL We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
22. JD

    JenD

    New England

    8 reviews

    3.0

    8 reviews

    Dined on May 8, 2022

    overall3food5service2ambience2

    Our Chef and the food was awesome. Service was okay.

    Benihana - Dallas, TXResponded 7 days ago

    Dear JenD On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
23. OT

    OpenTable Diner

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food5service5ambience4

    Mother’s Day dinner /Birthday. It was a great experience and it was some of my family members first experience. My mother has shellfish allergies and the Chef was very accommodating by cooking the shellfish at the end. He was awesome.

    Benihana - Dallas, TXResponded 7 days ago

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
24. K

    Korbincullin

    Dallas

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Everything was great! Great servers as well! Will keep coming back for more

    Benihana - Dallas, TXResponded 7 days ago

    Dear Korbincullin Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
25. LP

    LindaP

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Our cook was amazing and our server! Both where entertaining and on point with making our experience memorable.

    Benihana - Dallas, TXResponded 7 days ago

    Dear LindaP We are happy to hear that you enjoyed the dining experience!

    Report
26. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Very good and speedy service even though it was Mother’s Day weekend

    Benihana - Dallas, TXResponded on May 13, 2022

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
27. BL

    ByronL

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service4ambience4

    Benihana is always a special occasion type of place that we dine in. The food is outstanding and we highly recommend.

    Benihana - Dallas, TXResponded on May 11, 2022

    Dear ByronL We are happy you enjoyed the experience! Come back soon!

    Report
28. MB

    MeltonB

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Great service great show great food. They have been there for many years so they are still doing it right

    Benihana - Dallas, TXResponded on May 13, 2022

    Dear MeltonB Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
29. OT

    OpenTable Diner

    Dallas

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 7, 2022

    overall5food5service5ambience5

    Amazing as always! The wait wasn’t long either!

    Benihana - Dallas, TXResponded on May 11, 2022

    Dear Guest thank you so much for your feedback, we hope to see you back again soon!

    Report
30. BY

    BarbaraY

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    We always enjoy the atmosphere there. The person cooking our food is always entertaining and of course the food is always delicious.

    Benihana - Dallas, TXResponded on May 11, 2022

    Dear BarbaraY We are happy to hear that you enjoyed the dining experience!

    Report
31. SS

    ScottS

    Dallas

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Always a good meal with great service. Friendly staff.

    Benihana - Dallas, TXResponded on May 11, 2022

    Dear ScottS On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
32. B

    Bill

    Dallas

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Great as always. Make sure that each chef knows to portion everyone fairly. He shorted me on my portion.

    Benihana - Dallas, TXResponded on May 11, 2022

    Dear Bill On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
33. A

    Aleja

    1 review

    3.0

    1 review

    Dined on May 5, 2022

    overall3food3service3ambience3

    First time and won't be back. The food was not that good and was really pricey. We liked it but not loved it. The waitress looked like she was in a hurry, she kept asking if we wanted a box for leftovers even when we hadn't finished eating. Spent a $160 for 4 for a meal that maybe was worth 60$

    Benihana - Dallas, TXResponded on May 9, 2022

    Dear Aleja We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
34. PJ

    PatriciaJ

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on May 5, 2022

    overall5food5service5ambience5

    This was a very nice Benihana. I loved the exterior and the pond they have outside. The service was fantastic and the food was wonderful as always. Everything was perfect.

    Benihana - Dallas, TXResponded 7 days ago

    Dear PatriciaJ We are happy you enjoyed the experience! Come back soon!

    Report
35. DW

    DaniquaeW

    1 review

    5.0

    1 review

    Dined on May 3, 2022

    overall5food5service5ambience5

    Loved it food was good and everyone was so nice me and my family will be coming back

    Benihana - Dallas, TXResponded on May 10, 2022

    Dear DaniquaeW Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
36. g

    glopez

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on May 2, 2022

    overall5food5service5ambience5

    We always have a great time and this time had the best waitress since 2004' we use to go to Oaklawn location.She was the best!

    Benihana - Dallas, TXResponded on May 10, 2022

    Dear glopez We are happy you enjoyed the experience! Come back soon!

    Report
37. DJ

    DemiJ

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food4service1ambience4

    This is a typical birthday spot for our family, we made reservations per usual! The manager BILL was extremely rude and not willing to accommodate our party by seating us at 2 separate tables side by side, there were two tables opened in the same room But instead he wanted to seat one party across the hall he was extremely combative and not accommodating to our request. We had to escalate to another manager by the name of Jared that was working at the time he didn’t hesitate to accommodate us and apologized for the lack of manager expertise that bill had! Sadly, my family will not be returning to this location!

    Benihana - Dallas, TXResponded on May 3, 2022

    Dear DemiJ On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
38. BR

    BRKC

    1 review

    1.0

    1 review

    Dined on April 30, 2022

    overall1food4service4ambience1

    I was ashamed how nasty and filthy this restaurant was!!! I will never go back to this location! It use to be a nice place to go! It’s doors, chairs, tables looked so dirty! The bar area is terrible. Not clean at all! Been coming to this Banner Dr. Location for years, brought friends and I was so embarrassed with how nasty this place was! It was my spouse and I anniversary dinner.

    Benihana - Dallas, TXResponded on May 9, 2022

    Dear BRKC On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
39. k

    karenm

    Dallas

    3 reviews

    4.0

    3 reviews

    Dined on April 28, 2022

    overall4food4service4ambience4

    The food was good, but next time I'd get the shrimp add-on instead of lobster.

    Benihana - Dallas, TXResponded on May 10, 2022

    Dear karenm Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
40. OT

    OpenTable Diner

    Dallas

    1 review

    2.0

    1 review

    Dined on April 28, 2022

    overall2food5service2ambience5

    Food was great as usual however, the waitress was a no. She had a sore on her mouth that she kept touching while talking to us, while pulling down her mask talking over our food. She served the soup with her thumb in it. I literally almost left because I was so disgusted.

    Benihana - Dallas, TXResponded on May 3, 2022

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report