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Benihana - Plymouth Meeting, PA, Plymouth Meeting, PA

Benihana - Plymouth Meeting, PA

3.2
3.2
1723 Reviews
$30 and under
Japanese

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is conveniently located next to the Plymouth Meeting Mall and directly across AMC theaters. Stop in for a pre-movie dinner show or join us after your shopping spree. Enjoy your Benihana favorites in half the time with our Express Lunch, Monday through Friday from 11 a.m. – 3 p.m. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Make a reservation

2 people

May 2022
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7:00 PM


Booked 36 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Phone number

    (610) 832-5924

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Private party contact

    Karl-Anthony Moore: (610) 832-5924

  • Neighborhood

    Plymouth Meeting

  • Cross street

    Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.

  • Parking details

    Public Lot

  • Public transit

    Septa Bus Routes include 27, 98 and the L bus.

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Takeout, Vegan, Wine

Menu

View menu on restaurant's website

What 1,723 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.2
3.2 based on recent ratings
  • 3.8Food
  • 3.2Service
  • 3.1Ambience
  • 3Value

NoiseModerate

Loved For

  • Western Suburbs

    Kid Friendly

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  1. NW

    NicoleW

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    It was a great experience with a great waitress & excellent chef.

  2. AB

    AnserB

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food5service4ambience2

    More cleaning needs to be done. Food was really very good.

    Benihana - Plymouth Meeting, PAResponded 1 day ago

    Dear AnserB Your feedback is appreciated. We will be sure to share your review with the team.

  3. JR

    JessicaR

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    overall5food5service5ambience5

    We showed up and we’re informed that 1/2 of the staff didn’t show up that day. Despite this we stuck around and the Manager was a hussler and made sure everyone had a great experience. There were multiple large parties but you would have never known they were short staffed. They all smiled and worked hard. The food was amazing!

  4. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food3service4ambience3

    Went for a birthday and mentioned that on the reservation. They did not acknowledge the birthday at all. Food was ok. Ginger salad dressing was far too salty. Scallops were small and basic. Kids chicken fingers were good, even to a picky eater. The entertainment value was ok. The chef had some interesting moves with the utensils. Overall, I’ve had much better food at more reasonable prices and got some birthday acknowledgment.

  5. LB

    LisaB

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined 3 days ago

    overall5food5service4ambience4

    We had a reservation for 11:45 but door was locked. Manager said he thought it was open and apologized. It took a while to get our soup but only one server for many tables. MD the cook was awesome as usual. The waitress kept my drink full even though she had large tables. She was very pleasant.

    Benihana - Plymouth Meeting, PAResponded 1 day ago

    Dear LisaB We appreciate you dining with Benihana, thank you for the kind words!

  6. DA

    DawnA

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food5service4ambience4

    We ordered a six course meal and never received our desserts. The food was good and the service was good until we were done eating. Overall still a good time.

    Benihana - Plymouth Meeting, PAResponded 1 day ago

    Dear DawnA Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  7. DF

    DForrest

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food5service5ambience5

    This was my first time eating at Benihana and I would definitely be returning. It was a nice vibe and great energy. The food was great as well.

    Benihana - Plymouth Meeting, PAResponded 1 day ago

    Dear DForrest We appreciate you dining with Benihana, thank you for the kind words!

  8. MG

    MGsz

    Philadelphia

    1 review

    1.0

    1 review

    Dined on May 17, 2022

    overall1food1service1ambience2

    Very disappointed. They were out of the liquor for the first three drinks we asked for. We received 2 out four drinks after 20 minutes. After 45 minutes without the additional drinks or food or water we dropped the money for the two drinks we received and walked out.

    Benihana - Plymouth Meeting, PAResponded 6 days ago

    Dear MGsz on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  9. ME

    MaryEllenE

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on May 15, 2022

    overall3food5service3ambience3

    Had to wait a long time for our chef, they were short staffed. Very hungry by the time we ate. They did give us a complimentary sushi roll while we waited. Food was delicious once we got it. Had reservations but were seated 1/2 hour after we got there & another 1/2 hour before our chef started cooking. 7 PM reservation, 8 PM for the chef & finished at 9:30 PM.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear MaryEllenE on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  10. r

    rhondaesq

    Philadelphia

    14 reviews

    vip
    1.0

    14 reviews

    Dined on May 15, 2022

    overall1food1service1ambience1

    Waited an hour. Still not served. Staff was friendly though. We left and went to Redstone.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear rhondaesq On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

  11. MO

    MikeO

    1 review

    2.0

    1 review

    Dined on May 15, 2022

    overall2food3service1ambience1

    Wet in thinking that it was "nicer" that the local Hibachi, I will totally wrong. Will never go back. Reservation time ignored by more than 1/2 hour, almost two hours after seating finally got our food. Cook forgot entire meals, wait staff had no idea what they were doing whatsoever. When leaving watched someone pick trash off the floor and put in on a table while enroute to the kitchen. When I got up to leave, I saw the other side of the restaurant was packed and all of the chefs and staff were on that side, we were ignored. Only positive was that my food was cooked well.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear MikeO On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

  12. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    1.0

    2 reviews

    Dined on May 15, 2022

    overall1food4service2ambience1

    I feel bad leaving a negative review I do understand the effects Covid had on restaurants— but last night was an absolute nightmare! A half hour before we were even seated with our reservation— and an hour more to wait to take our order. So many tables were unbussed— The floor was a mess! The bathroom was absolutely disgusting no toilet paper water all over the floor. There was actually food, many areas of food stuck to the rock wall decor — directly behind the grill! You can see the stress in the wait staff— everyone was kind and trying to improve the chaos. The trash can behind our seating area was overflowing with trash —it was unreal! Cant say I ever want to go back.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  13. FL

    FranL

    Philadelphia

    3 reviews

    3.0

    3 reviews

    Dined on May 14, 2022

    overall3food3service5ambience3

    We come yearly for our daughter's birthday - her choice. Our server Karen was incredible, interactive and funny as all heck. She was open to our ongoing comedic interaction with her and she was a fabulous stand-up comic. She had an amazing recollection of all our names and facts - we tested her frequently, too. Karen truly MADE OUR EVENING a way great experience!! Then we met Juan, our chef who was also very communicative, joyful and truly enjoyed creating our dinner. He was EXPERT at doing his "performance" and we even saw a new trick that we never saw before - the doubling of the eggs which blew our minds. We didn't see that coming. Thank you JUAN !!! Rated good was the benihana alcoholic punch drink - delicious. Rated really bad was the noise level. Awful. Rated really bad was the way too much oil and butter used on the food. Rated great were the proteins served and especially the lemon/garlic tofu - what a surprise! WORST PART OF OUR MEAL was something we never expected to happen (due to past positive experiences). Benihana no longer assists in providing any resources if you bring your own birthday dessert. No knife to cut the cake, no plates and no utensils. This was a shock. I had to use a bendable plastic knife to cut through a thick and crunchy cookie crusted pie which just turned the whole thing into a garbage mess, and each person got a styrofoam container for their glop. I'm not sure if we will be back next year. Maybe it's time to move on and now I know that I have to ask about birthday celebratory desserts in advance so that if I have to, I'll come prepared, if need be, with our own utensils and plates, etc. Wow Benihana - things have really changed over there. But still.... THANK YOU to server Karen and chef Juan for saving the night with their incredible communication and abilities.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear FranL Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

  14. S

    Scotchyscotchscotch

    Philadelphia

    11 reviews

    vip
    3.0

    11 reviews

    Dined on May 13, 2022

    overall3food2service3ambience4

    Stay Away!!!! The only positive I can give this place was our server. Form there it was possibly the worst dining experience I have ever had. Waited 20 minutes past our reservation, no one said anything about there being a wait until I asked about our reservation time. The hibachi chef was awkward at best, food was the worst hibachi I have ever had. Plus it cost more than any of the other places in the area. Needless to say, my family will never try this place again.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear Scotchyscotchscotch Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  15. b

    bvan14

    Grand Rapids

    21 reviews

    3.0

    21 reviews

    Dined on May 13, 2022

    overall3food5service3ambience2

    The food was good. What was disappointing was the overall cleanliness of the restaurant. The floor by our table was filthy. We were early and the first group seated at that table. There was all kinds of food on the floor. The bathroom was dirty as well. Clearly they are understaffed, which affected the service, but I did feel the servers tried hard. Overall, it was OK, but I doubt I would go back given other options.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear bvan14 We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

  16. OT

    OpenTable Diner

    Philadelphia

    1 review

    3.0

    1 review

    Dined on May 12, 2022

    overall3food4service3ambience3

    Service was very slow, it took over a hour before the chef starting cooking for us, the floor in the dining area had food crumbs all over it. The chef was very friendly though!

    Benihana - Plymouth Meeting, PAResponded on May 17, 2022

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

  17. MB

    MeghanB

    New York Area

    5 reviews

    1.0

    5 reviews

    Dined on May 10, 2022

    overall1food1service1ambience1

    We arrived on time for our reservation. The gentleman at the front, checking people in, had a chip on his shoulder from the beginning. He acted like it was an inconvenience to smile or even welcome us. We noticed several open tables and there was a large amount of disorganization. We waited for over 30 minutes to be seated. The person at the front did not tell us that the wait was going to be a bit longer or even updated us on when we would be seated. We ended up watching the same person checking us in for our reservation, wiping off individual plates and walking them individually to a table which was disgusting. This process took over 15 minutes while he ignored the front of the house. There were no employees to be seen for several minutes. The front lobby area was filthy. We took this as a sign to leave. After 45 minutes of waiting we took off and went to a restaurant nearby. This would have been our first time eating at this establishment. Will not be back and would not recommend. If they are understaffed that is fine but let your customers know.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear MeghanB on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  18. KO

    KOKO

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on May 10, 2022

    overall3food4service4ambience3

    Food portions are good but I think a little extra will be great! Ambient and show experience is also good but not great. The restaurant was dirty... needs more cleanliness.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear KOKO On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

  19. JK

    JessicaK

    Philadelphia

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 9, 2022

    overall5food5service5ambience5

    Our server was excellent. She was very accommodating. We had a picky eater in our party who only ordered a side. The chef allowed her to try some of everything without charging us extra. I miss the trying to catch the shrimp in your mouth but other than that it was great. The kids had a blast.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear JessicaK Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

  20. SD

    ShilaD

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service2ambience5

    We were seated quickly but once seated the service was very slow

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear ShilaD Your feedback is appreciated. We will be sure to share your review with the team.

  21. RT

    RodrigoT

    Mexico City

    1 review

    vip
    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service4ambience2

    Food was good, waitress had a great attitude but seemed that they were understaffed, took a bit to get drinks and food. Floor was very dirty, and bathrooms worst.

    Benihana - Plymouth Meeting, PAResponded on May 12, 2022

    Dear RodrigoT Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  22. SW

    ShawnW

    Philadelphia

    7 reviews

    4.0

    7 reviews

    Dined on May 8, 2022

    overall4food4service4ambience3

    Good always fresh.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear ShawnW Thank you for leaving us positive feedback, come back soon!

  23. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

  24. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    Worst experience I’ve ever had! Cook didn’t know what he was doing and that’s after we waiting 2 hours for him to get to our table

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

  25. OT

    OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food4service3ambience5

    Great it just was too crowded and we did not get our food until 10 o’clock and we had 815 reservation.

    Benihana - Plymouth Meeting, PAResponded on May 11, 2022

    Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

  26. R

    Ruth1

    Philadelphia

    27 reviews

    vip
    3.0

    27 reviews

    Dined on May 7, 2022

    overall3food3service3ambience5

    The restaurant itself need to be cleaned- the bathrooms floor are very sticky- it was very crowded so service was very slow. It took 30 minutes to get napkins& silverware & drinks. I told the staff it was my son’s 21st birthday but no one sang in Japanese to him. But it was very busy.

    Benihana - Plymouth Meeting, PAResponded on May 12, 2022

    Dear Ruth1 On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

  27. H

    Haley

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience4

    Brought a group of 8th graders for my daughter's birthday. Everyone was great. Staff were very accommodating when one guest arrived very late. Kids had a great time. I liked that it was pretty noisy, it absorbed the group's excitement immensely.

    Benihana - Plymouth Meeting, PAResponded on May 11, 2022

    Dear Haley Thank you for celebrating your special occasion with the Benihana team!

  28. OT

    OpenTable Diner

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on May 6, 2022

    overall1food1service1ambience1

    Well, we had a 715 reservation. I called to let them know we’d be late, not realizing we were on the opposite end of the restaurant. We arrive about 718. By 730 other groups were seated that came in after us. At 7:35 I asked about being seated. The man gave me an explanation about having a heavy night, eight servers and five chefs. Nonetheless, we had a reservation for 715. 745 we get seated at a table with a husband and wife and three young children, by young, I mean no one over 10. It was myself and my girlfriend – out for a kid free night. They didn’t acknowledge us, we did not acknowledge them, I did however realize that neither parent had an alcoholic beverage. 8 o’clock rolls around, no one has come by to ask us if we wanted anything to drink, no one has come to the table at all, and now mom is beginning to sternly address the husband. So before our night could get any worse, we just opted to leave. I’m disappointed because I made this reservation a week in advance, and was really looking forward to eating here.

    Benihana - Plymouth Meeting, PAResponded on May 9, 2022

    Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  29. OT

    OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on May 6, 2022

    overall1food2service1ambience1

    We had a reservation which was made several days in. When we arrived there were several parties waiting ahead of us. The two hostesses seemed I’ll trained to acknowledge or even handle where to set the guests. There seemed to be 2 managers who where there but not really helpful in managing the reservations. Despite our entire party arriving on time, we were not seated for another 25 minutes - 10 of those minutes were just waiting in line to check in. Our waitress, while very pleasant did not come to our table for our order until 15- 20 mins after we were seated. The entire restaurant needs to be cleaned. Our feet stuck to the carpet and there is grease and dust on the light fixtures and dried sauce on the windowsills behind the grill. This place needs better management, better trained hosts and a good hose down. It’s a shame because the cooks and wait staff are good.

    Benihana - Plymouth Meeting, PAResponded on May 9, 2022

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

  30. S

    Steph

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on May 5, 2022

    overall5food5service5ambience5

    Our server Jenniha was amazing and was so sweet. It was my son’s birthday and she made him feel really special. Our chef Marquis was fabulous. My kids thought he was a magician and my mother in law commented that she felt like she was watching something you only see on tv

    Benihana - Plymouth Meeting, PAResponded on May 10, 2022

    Dear Steph Thank you for celebrating your special occasion with the Benihana team!

  31. A

    Amazing

    Philadelphia

    4 reviews

    vip
    3.0

    4 reviews

    Dined on May 4, 2022

    overall3food4service2ambience2

    There were only 3 cooks despite many people in the restaurant. We had a 7pm reservation- were seated at 7:30 and our chef came to our table at 8:30. We didn’t beginning the experience until a hour and a half after our reservation. The food was good but we were starving.

    Benihana - Plymouth Meeting, PAResponded on May 9, 2022

    Dear Amazing Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  32. CA

    ChristianA

    1 review

    1.0

    1 review

    Dined on May 4, 2022

    overall1food1service1ambience1

    Didn't not honor my reservations. Bad service. Bad everything very dirty place

    Benihana - Plymouth Meeting, PAResponded on May 9, 2022

    Dear ChristianA We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

  33. KT

    KubraT

    1 review

    1.0

    1 review

    Dined on May 2, 2022

    overall1food1service1ambience1

    Benihana lost alot of quality, service was super late, cook had no idea what he was doing so food was dry, bland amd some not edible. Table, plates, menus were extremely dirty. There was oil dripping on top of us from the vent. Not to mentioned waitress paid a different table’s bill with my credit card. Overall place was disgusting and can’t believe we had to pay such a high bill for terrible experience while leaving hungry!!! Never ever be coming back.

    Benihana - Plymouth Meeting, PAResponded on May 5, 2022

    Dear KubraT On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  34. m

    mikebaran73

    Poconos

    1 review

    4.0

    1 review

    Dined on May 1, 2022

    overall4food4service4ambience3

    They were short staffed on Hibachi chefs that evening. Our server and eventually the manager too, both came over to make us aware after a while. Not ideal but they did try. Server was very good and professional. Many other people had issues that night bc of the short staffing but we understood in today’s world these things happen. We did see a group that was sat down after us have a chef before us, by about 15 minutes. Our sever did provide use our salad, soup, beverages and when I asked for the steamed rice early he brought it over for us so the kids could eat as they were getting hangry. We are much later than we wanted and got home much later as well, but we understand. As I said above, not ideal but they tried and did communication with us. Different world we are living in these days and there employees were working hard that night.

    Benihana - Plymouth Meeting, PAResponded 7 days ago

    Dear mikebaran73 Your feedback is appreciated. We will be sure to share your kind words with the team.

  35. J

    Judy

    1 review

    2.0

    1 review

    Dined on May 1, 2022

    overall2food2service3ambience4

    Not all cooks are created equal! I’ve been here before, this time the experience was different and not in a good way. Our cook did not get any ones order correct, and the food was over cooked. Not to mention, he coughed over the food, and at that point we were done. The only positive part about the experience was our server.

    Benihana - Plymouth Meeting, PAResponded on May 3, 2022

    Dear Judy On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  36. OT

    OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on April 30, 2022

    overall1food4service1ambience2

    Horrendous service. We had to flag down a server to take our order, it took 2 hours for the chef to make it to the table and the majority of the staff was visibly apathetic walking around on their phones. Will not return under any circumstances.

    Benihana - Plymouth Meeting, PAResponded on May 3, 2022

    Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  37. BM

    BrittanyM

    1 review

    2.0

    1 review

    Dined on April 30, 2022

    overall2food4service2ambience2

    Had reservations for 5:45 didn’t get seated until 6:20 . No one didn’t come to the table to about 6:50 .. no drinks or anything. Cool came out around 7:20 . Didn’t have enough chicken for my food had to wait until everyone food was cooked to get my chicken

    Benihana - Plymouth Meeting, PAResponded on May 3, 2022

    Dear BrittanyM On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

  38. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on April 30, 2022

    overall1food2service1ambience2

    Reservation was for 5:30. Did not get our dinner until 8pm. Our “chef” was terrible. Literally seemed stoned. Just a horrible dining experience. The manager did the right thing by not charging us. But not sure we will be back.

    Benihana - Plymouth Meeting, PAResponded on May 3, 2022

    Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  39. AR

    AlejandroR

    Philadelphia

    6 reviews

    vip
    2.0

    6 reviews

    Dined on April 30, 2022

    overall2food2service1ambience3

    Slow, bad service. Disappointing. Not worth the money.

    Benihana - Plymouth Meeting, PAResponded on May 2, 2022

    Dear AlejandroR On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  40. KW

    KathleenW

    Orlando

    1 review

    1.0

    1 review

    Dined on April 29, 2022

    overall1food5service1ambience1

    I travel for a living which means eating out quite often. This was by far the worst dining experience I’ve ever had. There was debris all over the dining room floor as if had not been swept for days. The restroom had no toilet tissue in any of the 3 stalls. Our server did not appear after initial drink delivery until time for the check. We had to ask for silverware on several occasions. I understand the impact of Covid as my company was affected too, but this was an utterly ridiculous experience. I will never go back to this location as it completely undeserving of the Benihana brand.

    Benihana - Plymouth Meeting, PAResponded on May 2, 2022

    Dear KathleenW On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Plymouth Meeting, PA using the Order Online button. Benihana - Plymouth Meeting, PA also offers delivery in partnership with Postmates and Uber Eats. Benihana - Plymouth Meeting, PA also offers takeout which you can order by calling the restaurant at (610) 832-5924.

Benihana - Plymouth Meeting, PA is rated 3.2 stars by 1723 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

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Booked 36 times today
Google Map for Benihana - Plymouth Meeting, PA

508 W Germantown Pike Plymouth Meeting, PA 19462

Additional information

  • Cross street

    Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.

  • Neighborhood

    Plymouth Meeting

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Public transit

    Septa Bus Routes include 27, 98 and the L bus.

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Takeout, Vegan, Wine

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