Benihana - Westbury, NY

4.3
1789 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Westbury is located off of Old Country Road next to Bed Bath & Beyond and less than two miles from Roosevelt Field Mall. Take a seat at the bar and enjoy one of our signature cocktails and appetizers as you root for your favorite team, or join us for Happy Hour, Monday through Friday from 4-7 p.m. in our lounge and bar. An 18% service charge is added to all guest checks for parties of eight or more.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1789 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
84% of people would recommend it to a friend
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MC
MaiyaC
1 review
Dined 5 days ago
Overall4food4service4ambience4

out of 3 things I asked for & chef took long to come out

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience5

It was overall great

G
Greg
New York Area
1 review
Dined on February 19, 2021
Overall3food4service1ambience4

We go there a lot, always awesome. For some reason on this night, the service was terrible, took 30 minutes to not get anyone to come to the table. I finally went to the front and asked for a waiter/waitress. Once we ordered, took the sushi a long time to come out, when it did, it came with no soy sauce, that took another 15 minutes... They brought out a Tempura app to make up for it, but no one in our group eats fired food (kind of a waste). The bill was all wrong, had to have them re-do it. That said, the Sushi was great, the food was great. Great place, just a bad night on service.

RR
RobertaR
1 review
Dined on February 19, 2021
Overall3food2service2ambience4

We love Benihana and go there at least once a month. This time unfortunately the experience wasn't so good. Our waitress, although very nice, seemed to be overwhelmed. It was very difficult to get her attention when we needed another drink. Getting and paying the bill was unbelievably SLOW.....
Also this time the food was at best just so so. Onions undercooked, shrimp no flavor, fried rice also no flavor and the steak was cut as to make it stringy (filet mignon!)
Thank goodness we know this is an aberration. Had this been our first visit we probably would be hesitant to return.

NY
NYbrownsuga
New York Area
1 review
Dined on February 17, 2021
Overall5food5service5ambience5

Celebrated my son’s birthday we enjoyed it!

AT
ArielT
1 review
Dined on February 15, 2021
Overall3food3service5ambience3

Food tasted like it was missing seasoning, needs to be consistent

SH
vipShaqH
New York Area
7 reviews
Dined on February 15, 2021
Overall5food5service5ambience5

The Experience is always amazing. The food is always on point & they are following the cdc guidelines which is very important nowadays. We will definitely be going back

PG
PaulaG
New York Area
2 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Very clean waitress Nancy was great right on top of drink refills and checking on us... went went early which was great not crowded at all.

KC
KimoraC
New York Area
1 review
Dined on February 11, 2021
Overall1food1service1ambience1

We were not served for an hour and a half although we had reservations. we had to ask for soup and salad. one person never got her soup. the food have no flavor at all. the waiter wrote our orders incorrectly so the chef end up messing up the steak orders. He cooked salmon where steak was grilling. We had vegetarians in our group and requested food be cooked separate. Wasnt done. and we had a birthday cake which they did not cut for us and we had to ask for plates and knives and forks to cut the cake. there was oil dripping from above the grill it was our worst experience we will not come back

FS
FrankS
1 review
Dined on February 11, 2021
Overall5food5service5ambience5

My wife and I enjoyed our lunch very much. I had shrimp and scallops and my wife had scallops, which were very tasty . The chef and the waitress's were very attentive . We will definitely go back again .

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on February 10, 2021
Overall5food5service5ambience5

My sons birthday

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 10, 2021
Overall5food5service4ambience4

We went for my sons birthday snd the chef was really entertaining.

OT
OpenTable Diner
New York Area
1 review
Dined on January 30, 2021
Overall3food3service4ambience3

Food was okay, portions were smaller for the price. Great social distancing.

DJ
DonnaJ
New York Area
1 review
Dined on January 25, 2021
Overall5food5service5ambience5

Food was absolutely delicious. We had a bit of a wait for our chef but it was worth the wait.

OT
OpenTable Diner
New York Area
2 reviews
Dined on January 24, 2021
Overall5food5service5ambience5

Great dinner! Service was good! Food was great!

IP
IndiraP
1 review
Dined on January 24, 2021
Overall3food4service3ambience4

The food itself was good but our chef was alittle confused and not very engaged. I’m used to the chef being more animated and engaging. We were there for my sons birthday.

JE
JENNIFERP
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

Everything was amazing costumer service and the food

N
vipNikolai
New York Area
138 reviews
Dined on January 22, 2021
Overall4food4service4ambience4

Tasty, healthy food and fun watching it be cooked. Nice for groups and birthdays.

CF
CeeF
1 review
Dined on January 21, 2021
Overall4food5service5ambience4

Had a great time. I just wish they would be a little more strict in making sure all guests wear masks until they are seated.

LD
LuzD
1 review
Dined on January 18, 2021
Overall5food5service5ambience5

Our family favorite restaurant!
The food and the service excelent!!

VR
ValerieR
New York Area
2 reviews
Dined on January 17, 2021
Overall5food5service5ambience5

I especially love coming to the westbury location vs the one in manhasset. the safety measures are all in place and the cooks and staff are all great.. we come here at least 3-4 times a month...

FA
FatimaA
New York Area
3 reviews
Dined on January 17, 2021
Overall2food3service3ambience3

The grill was dirty and the chef used the same towel to clean grill and the utensils..I don't think that's sanitary

OT
OpenTable Diner
New York Area
2 reviews
Dined on January 17, 2021
Overall5food5service5ambience5

Food was great a little slow because of COVID

JS
JuanitaS
1 review
Dined on January 16, 2021
Overall5food5service5ambience5

Waitress and cook were very kind, helpful and patient with our group of five pre teens.

T
Theartis
1 review
Dined on January 14, 2021
Overall5food5service4ambience4

Everything was superb. I have a shellfish allergy, and it was handled bettered than I could ever expect. I've been to many hibachi restaurants and this is the first time that my food was cooked in the kitchen and not on the grill at all. Most restaurants would just cook my food first. However, at Benihana Westbury they suggested to cook it in the kitchen to assure that in fact my food would not come in contact with any shellfish.

LC
LCLC
1 review
Dined on January 14, 2021
Overall4food4service5ambience4

Our chef Santos was amazing. It was my son's 10th birthday and Santos made him happy and excited. Thank you Santos.

M
Magali
1 review
Dined on January 12, 2021
Overall2food4service2ambience4

This was my first time at Benihana and it was disappointing. I made a reservation for 830pm. I got a call from Benihana asking me to come in at 8pm instead anfld that there will be no problem and I will be seated right away. I get there ansld ended up waiting 40 mins to be seated and then when seated waited 20 mins for a server to give us water. And basically I didnt eat until almost 10PM for an 830Pm reservation. Do better Benihana.

AM
AlexM
1 review
Dined on January 12, 2021
Overall2food4service1ambience3

This was not my 1st time going to benihana's for a birthday celebration When I made my reservation I put in a comment that it was the 40th birthday celebration. Also when I arrived mention and reminded to the woman at the front desk that it was birthday celebration. It was the first time the birthday person ever ate at your restaurant so after the food was packed up and the server gave the check with no song, no ice cream or anything It was so disappointed and I didn't want to ask about it infront the person so we ended up Leaving without any birthday celebration just Some food in our stomach and I felt like we were rushed out. Ate there several times this is the worst experience I've had in at your restaurant.

MT
MiaT
New York Area
2 reviews
Dined on January 11, 2021
Overall3food3service2ambience4

My chef made a mistake in my order. There was a missing food item plus I received an incorrect food item. My chef poorly corrected it. My waitress handed my party the bill when we weren’t given the rest of our 6 course meal options.

VF
VidalF
1 review
Dined on January 10, 2021
Overall5food5service5ambience5

Jeremy the best he cook very good definitely I'm going back

TP
TanyaP
1 review
Dined on January 10, 2021
Overall5food4service3ambience4

Menu needs to be more flexible for example I don't eat seafood I ordered from the five course menu I asked if I could substitute even if I had to pay extra the waitress told me I have to take what it comes with.

OT
OpenTable Diner
New York Area
1 review
Dined on January 9, 2021
Overall5food5service5ambience5

It was a family get together. My boyfriend was meeting my mom and sister for the first time. We had a wonderful experience. We will def be going back. Our chef Santos was very entertaining and the food was cooked wonderfully. 10/10 experience.

AJ
ArtieJim
1 review
Dined on January 2, 2021
Overall4food4service5ambience3

Pretty standard Benihana experience, our waitress (Joanna) was great.

H
Honey
1 review
Dined on December 31, 2020
Overall3food5service3ambience3

We had reservations for 8:15 on New Years Eve. We were seated around 8:30. While the chef was cooking n we were eating the floor was being swept. The waitress informed us that the bar was closing at 9:00 so we needed to order more drinks before we were finished with the first drink! Also while we were eating a man started cleaning the grills. He even did the one right next to us n the grill at our table. He poured dirty water right on the grills!! It was disgusting!! They gave us the feeling that we were being rushed. They were even turning the chairs over on the table tops!! The waitress was slow. We waited a good 10-15 minutes to get drinks, she never asked asked if I wanted more tea or anything else. We have eaten here many times not the best experience this time! We will give it another try! We love the food!

P
Pinky
New York Area
14 reviews
Dined on December 31, 2020
Overall4food4service5ambience4

It was lunch time so it was quite. Our server was wonderful and the chef was great! It was very Covid safe!

OT
OpenTable Diner
1 review
Dined on December 29, 2020
Overall5food5service5ambience5

Very professional fun and food was great !

JM
JessicaM
1 review
Dined on December 26, 2020
Overall5food5service5ambience5

The food was delicious. My family and I had a great time and enjoyed our dinner.

B
Bree17
New York Area
2 reviews
Dined on December 26, 2020
Overall5food5service5ambience5

Benihana's is definitely the best hibachi restaurant ever. You can't go wrong no matter what you choose to eat.

L
vipLeslie
New York Area
101 reviews
Dined on December 25, 2020
Overall2food4service1ambience2

we were seated on time perfect so far. Hostess seats a family of 5 at the table next to us they were about 2 feet away from my husband. We said something to the waiter, he then proceeded to go over to the family and explained that we did not feel comfortable and they needed to move over one seat. COMPLETELY unacceptable the way the waiter handled it. Then there was a an argument between there party and ours. WE are so upset the way this was handled!!!!

D
Daniel
1 review
Dined on December 24, 2020
Overall3food4service3ambience4

............................
............................ Dirty tables

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FAQs

Benihana - Westbury, NY does offer delivery in partnership with Uber Eats. Benihana - Westbury, NY also offers takeout which you can order by calling the restaurant at (516) 222-6091.

Benihana - Westbury, NY is rated 4.3 stars by 1789 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Benihana - Westbury, NY