Buckhead Diner - PRIORITY SEATING
On today' date, June 20, 2019 at 5:00 pm, I visited Buckhead diner located at 3073 Piedmont Road, Atlanta, Ga 30305. I received excellent service and food from our Server Michael. After I paid my check my partner and I proceeded to walk to the front doors where the bathroom is located. At this time we said goodbye to the two servers, and also the manager (white male) who gave us The Summer Diner card for the next restaurant to try. We noticed a tall younger black male who was coming from the bathroom area. The male in a Buckhead diner uniform walked to the two hostess and began a barrage of homophobic comments to the two hostess. It should be noted my partner and I are both African American males and gay.
The server was speaking very loud and used numerous derogatory statements including comments of gays wearing makeup and also adopting kids. The comments were so loud it was almost if he was trying to belittle us. My partner was very embarrassed and became highly upset. I in returned was very upset over the situation. The biggest part to this problem, he was saying all of his comments in front of the manager.
I can’t believe this young man is a representation of the Buckhead group with this kind of mentality. I will make a formal complaint, and also post this feedback with OpenTable. The whole goal is to bring awareness to the LGBTQ of discriminating acts that still goes on today. It should be noted that the comments lasted for at least five minutes. I can’t believe your staff has that much downtime to sit back and harass the guest whose paying to eat at your restaurant. I could choose anywhere in this city of Atlanta to eat, and I was stuck with an ignorant, shallow, uneducated person who needs a major reality check.
I would like for you to inform this person, that my partner and I are both doctors who worked hard to get to the level we have accomplished, and we are comfortable in our own skin. I hope he finds the same comfort. As a follow b
Have been coming to this restaurant for 15 years, they never disappoint .
Great- but king king long wait ( over 1hr) for our table even with our open table res.
We love this place and hope it was Juliet an off night for service. The service was very disappointing.
Excellent service, food, and seating accomodations.
Since it was Father’s Day they were slammed. Waiter seemed to have an issue something simple I ordered & when I asked for the corn muffins he made a big production about they might not be prepared because they usually only offer at night. Instead of checking, he went on & on. I told him we got them last visit (2 weeks before) with NO issues. Things Luke this negate the joys of the good food. 😏😕
Top notch service! Good food options. Excellent whipped sweet potatoes.
Great food and service. Got seated very quickly. A little pricey.
Me and my girlfriend went to celebrate our Anniversary. We ordered the banana ID milkshake which was amazing. The food was flavorful and portions were just right and service was attentive. Excellent dining experience
We arrived earlier then planned and they were able to seat us right away, we were a group of 5 one which was a 2 year old, the server asked right away if we would like to place an order for her, which we did. Service and food was outstanding, generous portions, we shared 2 deserts and couldn’t finish them. Look forward my next visit to Buckhead and another dining experience at Buckhead Diner!
Excellent service. Food was phenomenal! I had the ramen and loved it! Restaurant smelled a little weird but after a few minutes you dont notice.
Great Service, Waitress was outstanding. Made our experience delightful . Always Smiling and attentive. We had a selection of many small dishes to get a good taste of the Chef’s offering. Definitely will return.
A very good experience. Service was very good and the food was terrific as always. People down there are always so very very friendly.
As always, outstanding food and good service (not as attentive to refills and clearing). Definitely recommend priority seating as this places is always packed - even on a Wednesday or Thursday night.
Great staff and food!!
Birthdays for 3 people.
Not sure what is meant by priority? We arrived about 10 min early, but weren’t seated until 8:15, so waited 40 minutes. There were 3 other parties there already...did they also have reservations? Those parties were seated ahead of us.
Aside from that delay, service, food and drinks were very much up to or ahead of par! It was very enjoyable.
This is one of our favorite restaurants in the Buckhead dining group and we look forward to eating there. This time the food was not up to par. The house chips were cold and tasteless with no seasoning and the sandwich was very dry little taste as well with little sauce to make it somewhat moist. It was disappointing as the ambience and decor are delightful.
Anniversary but they didn’t acknowledge so that was disappointing but all else very good.
I don't think it is worth the money. Deviled eggs with ham need some work. Need a bigger cocktail menu. Food was not that great at all
This was a great choice for Sunday brunch. The menu is large enough for everyone in our group of five to find a great selection. The service here was really good and the place cannot be judged from the exterior retro diner appearance. Each dish was prepared and presented as ordered.
Always a fun night at the diner consitant very good food with great service we have been dining hear for years.
We were celebrating 3 birthdays. There were fruit flies flying around our food the entire dinner. We told the manager we did not like the fact that there was so many fruit flies. Chad, the manager, said he knows they have a fruit fly/sewage problem and we had to deal with it...totally inappropriate. We did not stay for dessert and We won’t dine there again.
We shared the Buckhead Diner with two friends who'd never been there before. They were impressed with the energy, food options and the overall experience.
Enjoyable diner. Good food and service
Iconic diner. Dinner was great. We enjoyed the stark ramen, spring rolls, beet salad and the pork chop special. Dessert of coffee and donuts was only ok for me, but chocolate cake was good. Service was excellent. Efficient and non intrusive. Highly recommended.
Cortez was a fantastic server. Great recommendations and attentive service.
I had dinner with a friend here. She visits often however I had not been here in a few years. We both had the hanger steak. She ordered asparagus instead of the fries, which was an upcharge. I ordered a baked sweet potato which was half an upcharge. The steak was very good and cooked as we had requested. Our server was good too. I used a $25 coupon which was really nice. The sound was somewhat noisy however we didn't have trouble with conversation, plus we were near the door. I would return to Buckhead Diner.
It is very good in all aspects of what you want is to live the real American diner experience. Do not look for extravagant food or different flavors since here you will find the traditional American food in a traditional ambience. We will be back for sure with visitors from abroad. Is a good place for tourists.
Food was excellent with great variety. Service was top notch. Fun time for nephew's birthday brunch.
I had a great time and great experience as usual.
Wonderful meal and a terrific waiter. Buckhead Diner never disappoints.
I'm usually a brunch patron. The lump crab cake was smaller and didn't seem as tasty as I've had in the pass. The calamari was good. Service is always excellent and this visit was no different.
Restaurant was very good. Food was excellent as was the service. Everyone there had a great time.
Will definitely come back with my family for a personal meal.
One of Atlanta's gems. A must if you've never been. From the simplest meal to a fancy feast.. can't go wrong.
I ordered the chicken sandwich with no cheese and it arrived with cheese. The waiter nicely returned it and brought back another that was over cooked and had everything removed (bacon, mayo...). Clearly they have a hard time accommodating food allergies.
Only my 2nd visit to the Diner - but it met all expectations. The service was truly excellent - and I appreciated being able to pay the bill at the table.
Good dinner with great service
Excellent food and service. Great atmosphere.
Lunch on Memorial Day so it was fairly empty. But it is always good, reasonably priced, with great service.