Cibo Wine Bar - Yorkville

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1. U

   User97

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food2service1ambience2

   We understand that restaurants are struggling with employees and service right now. However I have never experienced service so poor at an upscale restaurant. The manger Antonio was confrontational and aggressive and our server was rude and full of attitude. From the beginning of the night our server was unfriendly and slow. I ordered bruschetta, she asked which kind and I misunderstood the confusing and disorganized menu. I unknowingly pointed to the item right below it which was a tomato salad with no label. She did not clarify even though I had told her I wanted bruschetta. When the dish came there was no bread. I asked the server if the “bruschetta” came with bread. She said in a passive aggressive tone that tomato salad had no bread. I said ok and asked for bread in the side to make our own bruschetta. She rolled her eyes and stormed away angrily. At this point I had no issue it was a simple misunderstanding. Then the manger came over and started attacking us. Asking us why we thought the tomato salad came with bread. I showed him the menu and explained my confusion as it was right underneath the bruschetta and had no label similar to the rest of the menu. I also pointed out that the header it wasn’t in English adding to my confusion. His tone was awful and rude, he began continually asking us why we were confused. He went on a rant calling us “full of attitude” and rude. At this point I was very frustrated ,we had no issue until he came towards our table, we were polite to the server and accommodating. This entire situation was avoidable, we had no issue until he came over and began escalating the situation. It was completely uncalled for. I will never be coming here again.

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2. RK

   RalfK

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food3service1ambience3

   At the arrival everything was perfect. Very friendly and competent. But after we took our seat , the Desaster started. Instead of regular water, we got only the alternative between still or sparkling (7 $). We ordered beer, but it was not available…. Then we ordered a starter and two main menus. We got the main dishes before the starter and we canceled the starter. They brought it anyhow with the promise that we do not have to pay. After receiving the bill, the starter was there. So we had to complain again…. For such a restaurant, which they like to be, absolutely not acceptable.

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3. C

   Cecilia

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service4ambience5

   The food was great. Service was okay. Great ambiance, lively energy

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4. OT

   OpenTable Diner

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   overall4food4service4ambience3

   Overall good experience! Food and drink was good cant go wrong with any of their pasta options - apps were good too and calamari was done well not tough or chewy. Fairly reasonable prices. Wish we were greeted when we stood in the front entrance. Hostesses seem unimpressed and not very welcoming took a few minutes to acknowledge us standing there. Sommelier was probably the most friendly and interactive person to come to our table.

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5. F

   Foodie1

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food4service2ambience3

   The service wasn’t that great for how expensive it is. Food was good, although you don’t get complimentary bread (you have to pay for it) which is a bit stingy. Overall, it’s overrated.

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6. OT

   OpenTable Diner

   Toronto

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Great service, great food, friendly staff, really good atmosphere, highly recommended. Thank you!

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7. LD

   LisaD

   Toronto

   8 reviews

   5.0

   8 reviews

   Dined on June 27, 2022

   overall5food5service5ambience5

   The service was great! The food was pricey but delicious. I have no complaints. I'll definitely go back again.

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8. OT

   OpenTable Diner

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on June 25, 2022

   overall3food3service2ambience2

   Service was terrible, food was average, bill was over priced for the quality. It was very loud and noisy. You can hear all the pots and plate’s clinging from the kitchen throughout the restaurant

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9. MB

   MarilynB

   Toronto

   33 reviews

   vip
   3.0

   33 reviews

   Dined on June 25, 2022

   overall3food2service3ambience3

   I was disappointed to not be outside but I understand that the reservation cannot be saved for the outside tables. My mushroom appetizer was good but my branzino was overcooked and greasy. I had also checked that the head and tail would be off and was told it would be but it came with the head on. There were also some bones still in it.

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10. AG

    AmandaG

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5

    Excellent place to spend a Birthday - always impressed by CIBO

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11. m

    mc94

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on June 24, 2022

    overall3food2service4ambience4

    My sangria tasted stale. Food was ok. Expensive for the quality you get.

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 23, 2022

    overall5food5service5ambience5

    Anniversary dinner, great service and really sweet people. Food was incredible like always

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13. M

    Mack

    1 review

    1.0

    1 review

    Dined on June 22, 2022

    overall1food2service1ambience1

    Hot weather outside, had all doors open making the inside sweltering hot.

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14. CC

    CarlaC

    Toronto

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Excellent!

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15. EP

    ElizabethP

    Toronto

    9 reviews

    3.0

    9 reviews

    Dined on June 19, 2022

    overall3food2service1ambience4

    Fathers Day- very busy and everyone is having staffing shortages so no points taken off there. But yes service was pretty slow, wait staff was clearly working hard to keep up to the full restaurant. Food was okay/fine but for Yorkville the bar is high. Ambiance was great and overall a good outing.

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16. OT

    OpenTable Diner

    Toronto

    5 reviews

    vip
    4.0

    5 reviews

    Dined on June 19, 2022

    overall4food4service4ambience4

    Came for Father’s Day and brunch was delicious. We even asked for our eggs to be cooked differently and they came out exactly how we wanted. Service was wonderful and the cocktails great!

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17. NL

    NaomiL

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food1service2ambience3

    There were 2 hairs in 2 separate dishes ..they gave them to me for free but I think more could have been done.

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18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    It was great food and great service

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19. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 18, 2022

    overall1food1service1ambience2

    Food was disappointing!! Service was slow Table next to us was very loud and nothing was done about that.

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20. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    10/10 service, consistently good food and great ambience.

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21. b

    b3tty

    Toronto

    1 review

    3.0

    1 review

    Dined on June 18, 2022

    overall3food4service2ambience3

    service wasn't thorough, and we got our food almost 2 and half hours after being seated

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22. CH

    CarlosH

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food3service5ambience2

    Our server was the best part of our evening. The food was mediocre at best. The pizza and dessert were their saving grace. We sat next to a as n open kitchen where it was both hot and very loud. LOTS of action going on as staff moved in and out. Definitely not a relaxing way to spend an evening catching up with friends.

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23. M

    Mariolad

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on June 17, 2022

    overall4food5service3ambience3

    We ordered an appetizer, wine and then out meal . We ordered the appetizer well in advance of our meal order , however our meal came out super fast but never got our appetizer. We already started our meal when 2 different servers came up to us and asked if we still wanted our appetizer but that was after we mentioned we never got it. Obviously it was too late for an appetizer so we said we didn’t want it anymore. We were surprised when they never offered us even a free coffee or something because they totally didn’t put our appetizer in the system. Would have been nice for them to acknowledge their mistake somehow.

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24. S

    Shadedblue

    Toronto

    4 reviews

    3.0

    4 reviews

    Dined on June 17, 2022

    overall3food3service2ambience4

    Casual, stylish and lively spot for a tasty meal and some catch-up chats with friends. Service was very friendly, but pretty slow. It was busy so perhaps it was an understaffing issue. Prices were decent by today's post-covid standards. Overall would recommend, but don't be in a rush.

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25. B

    Bonnie

    1 review

    4.0

    1 review

    Dined on June 17, 2022

    overall4food3service3ambience5

    Ordered the lobster ravioli but noticed that there were pieces of shells in my pasta when it was being made in-house. Hoping to give this feedback to the restaurant so that they can better the customers experience. Aside from that, I ordered a cappuccino and felt that it adding a biscotti or a piece of chocolate would better guest experiences at the end of a meal.

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26. A

    Alpharomeo

    Toronto

    1 review

    4.0

    1 review

    Dined on June 17, 2022

    overall4food5service4ambience4

    Food was really good. Service was slow and there was hardly any people there. I ordered a Manhattan, smallest one I've ever seen.

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27. A

    Aleks

    1 review

    2.0

    1 review

    Dined on June 14, 2022

    overall2food3service1ambience2

    Absolutely awful experience, was seated for 20 minutes before being asked about drinks, multiple items we requested were out of stock, the sidewalk patio chairs are cheap plastic, do not recommend this location

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28. OT

    OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food4service1ambience5

    Great food for a great price, but horrible service at busy hours. Took 2 hours to get our entrees, and that’s only because we asked about them 3 times.

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29. DS

    DanielS

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food4service2ambience3

    Food was good, but service was not great. Waiter did not check on us or top up our water. We had to ask another server to check on our mains as our server was no where to be found.

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30. S

    Scarmimi

    Toronto

    1 review

    2.0

    1 review

    Dined on June 11, 2022

    overall2food2service1ambience4

    Server took too long to get our order and the food took too long to come out. Server never came to check on us.

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31. MD

    MikaylaD

    Toronto

    1 review

    4.0

    1 review

    Dined on June 11, 2022

    overall4food5service3ambience2

    Food quality and presentation were both spot-on, and the staff was kind, polite and well-spoken. Celebrating a birthday, I'd prefer next time not to sit in the basement.

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32. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 10, 2022

    overall1food1service1ambience1

    Took 4 hours to get our mains, we tried cancelling the food and the manager wouldn’t let us, she treated our table terribly and blamed it on “the kitchen being busy” and was extremely rude to us. Also tried bringing us our $600 bill with a 20% gratuity added for a group of 5 before we even got our food. Disgusted overall with this experience and won’t be going back.

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33. VT

    VivianT

    1 review

    2.0

    1 review

    Dined on June 10, 2022

    overall2food3service1ambience1

    Service was poor. It felt like the waitress was lost and confused. Food portions has gone down and the sangria was very underwhelming. It was very disappointing to find out that they were no long able to do a mix (red & white) sangria.

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34. A

    Anon

    Toronto

    10 reviews

    vip
    2.0

    10 reviews

    Dined on June 9, 2022

    overall2food2service2ambience4

    It was just okay. The food was all below average to be completely honest. I would go there more for the ambiance than anything. The server forgot about us for a while so we were waiting a while to order, waiting to ask for our bill, etc. The food was okay, nothing really great.. the pasta I had with pancetta was too salty. The arancini was pretty good though. Overall it's cool to go for a drink and maybe an appetizer but there is definitely better Italian food with better service in the city.

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35. VP

    VictoriaP

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on June 9, 2022

    overall5food4service5ambience5

    Great wine, food and service. Always a great place to meet up with friends

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36. OT

    OpenTable Diner

    Dubai

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    Great experience!

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37. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on June 6, 2022

    overall1food2service1ambience1

    Our experience was very similar to other recent reviews. Service was extremely poor - the worst I’ve experienced in a very long time. Waitress didn’t come to our table for 15-20 minutes after we were seated. She was disinterested and disengaged. Ordered drinks which took another 20 minutes to arrive. Had to ask for water and she finally came with two half empty water bottles used on other tables and filled our three glasses about a third each - they were never refilled. Finally managed to catch the eye of someone to order food. Asked for a wine list - twice - eventually to be given it after another 25 minutes and by the time we were asked about wine we had finished our meal. Tried to get the attention of the waiting staff multiple times but they have an amazing ability to ignore diners. Something is terribly wrong with the way the waiting staff are trained and managed. Orders were taken by one, drinks delivered by a second, food was delivered by a third, and our plates were cleared by a fourth member of staff - I’ve never seen that before. The restaurant was busy, and whilst there seemed to be lots of staff, they were disorganised. On the basis of the service, I would strongly recommend you avoid. Ironically the three pizzas we ordered were perfectly good.

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38. A

    Amary

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    Excellent food and service. Was my first time but plan to be back! Pasta was my fav.

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39. JM

    JagM

    Toronto

    1 review

    1.0

    1 review

    Dined on June 4, 2022

    overall1food1service1ambience3

    Food was cold and quite delayed. Seems like they can't keep up with the traffic coming in.

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40. N

    Nick

    1 review

    1.0

    1 review

    Dined on June 4, 2022

    overall1food2service1ambience4

    Have you ever been at a restaurant and had a server that never asked you a single question? No, how is the first course, how's dinner, would you like another drink, are we thinking about dessert? Nothing about specials or dietary restrictions or items that are sold out (until we tried to order the Short Rib Ravioli). Not a single question the entire 3 hour and $400 seating. Although she seemed nice enough it was hard to tell because of the lack of engagement. It actually started worse than that. We had put in a request through when making the reservation online. This was a 42nd Birthday and first restaurant out for the 4 of us since the pandemic started. We had hoped for a nice booth. When I hostess showed us to our table it was half booth half chairs and plenty of booth open especially downstairs. When I asked her about the notes we had put in the reservation she told us they don't do "holds for booths" and someone should have told you. We accepted the table and waited for our other half of the party. I decided to go to the bathroom and passed the hostess stand where she was holding court with 2 servers talking very loudly about how awful we were for talking about our table at all using big gestures. The hostess saw me walking past to go to the bathroom so she stopped talking immediately but the servers wanted to keep it going. As I walked by they were giggling with disgust wanting to know where we were sitting. I said "it's us" and continued to the bathroom. Not a great way to start but I was sure that was a one off and hoped we did not have one of those 2 servers. We did not. Our server was pleasant but it was the slowest, non present service we've ever experienced. We asked things, we had too. Like upon ordering we had to ask how every single item tasted to elicit any reaction while she wrote it down. We had to remind her twice for drinks ordered, and once for a crema that was asked for additionally to dip the Spiducci. More but no space...

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