Fortnum and Mason - St. Pancras Station

4.4
icon/ic_reviewCreated with Sketch.
235 Reviews
icon/ic_price_rangeCreated with Sketch.
£25 and under
icon/ic_cuisineCreated with Sketch.
British

Top Tags:

Afternoon Tea
Afternoon Coffee
This brand new outpost of Fortnum & Mason is a haven of tranquility amidst the bustle of St Pancras International Station. The perfect way to begin or end your journey, or a convenient and congenial place to meet friends and colleagues, it serves a varied menu of drinks and light meals throughout the day.The new store combines a well-stocked shop with a tea salon. We take reservations for breakfast and for our all-day dining menu.

For breakfast, there are the simple pleasures of toast, cereals and porridge as well as more substantial fare such as kedgeree, Welsh Rarebit and Eggs Benedict.

All-dining can be light or hearty as required, with a menu featuring savoury tarts and salads as well as hot meals such as braised venison and fish pie. Champagne, beer and wine are all available, as well as soft drinks, tea and coffee.

Finally, it should go without saying that Afternoon Tea is also on the menu, alongside scones, cake, ice cream and puddings.
What 235 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.1
value
Noise · Quiet
83% of people would recommend it to a friend
Sort by
Filters
EM
London
1 review
Dined on March 1, 2020
Overall3food3service5ambience5

The cakes and scones were very good. The avocado on toast was very average as was the crab salad both lacked garnish or a side salad at least!

t
London
1 review
Dined on February 23, 2020
Overall5food5service4ambience5

I personally loved my dining experience with F&M, a relaxed and sophisticated atmosphere coupled with old fashioned service, the food was second to none, a must do for everyone at least once I say, very English and very proper

AD
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Wonderful service, and we soon forgot that we were inside a major train station. Complimentary birthday cake as a lovely tough.

CA
1 review
Dined on February 21, 2020
Overall2food2service3ambience2

Limited menu. Though the menu had food allergy codes at the bottom of the menu, NONE of the food had the codes next to the food- not that it didn't have allergens, but that it just wasn't done. Had to ask the waiting staff for gluten free which seemed a bit of a shock anyone could be. Ended up with a moderately dry bit of fish on some spinach. My partner's meal also moderately only. The cafe is squeezed into the F&M shop which is its main business. Tables very close. Neighbour table had cream tea- and it didnt look that appertising either.
Won't be going back.
On the positive one of the waitresses was very good.

MB
London
1 review
Dined on February 15, 2020
Overall5food5service5ambience4

We took my boyfriends grandparents here for Afternoon Tea and thoroughly enjoyed our time. The good selection was great and although the tea is £35pp they provided us with refills whenever we asked which was great. There were a wide variety of tea’s available! The staff were very friendly and attentive, and even though the restaurant is in a shop within the station it was very quiet inside and felt like we were away from the hustle & bustle. I would definitely recommend

MD
Edinburgh
3 reviews
Dined on February 5, 2020
Overall5food5service5ambience4

Very friendly helpful staff. Delicious food. Always enjoy the food. Brilliant location and much much quieter than F&M in Picadilly

B
1 review
Dined on January 18, 2020
Overall5food5service5ambience5

What an oasis of calm in such a beautiful station. A wonderful place to meet friends near the platform. Staff couldn’t have been nicer and food lovely. Not as many tables as last time I visited so will always make sure I reserve one of their few tables for another time ... only one negative is the lack of a toilet. There are the stations toilets a short walk away but the queue for the ladies is often very long so not ideal mid lunch! Will definitely be returning next time I’m back in London St Pancras!

PV
London
1 review
Dined on January 18, 2020
Overall2food4service5ambience1

No heating on a cold day. Plates for warm dishes had not been warmed and food got cold very quickly.

OT
London
1 review
Dined on January 1, 2020
Overall4food4service5ambience4

The dessert not very well

OT
London
2 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Outstanding as usual! Thank you!

F
London
32 reviews
Dined on December 23, 2019
Overall3food3service4ambience1

The new seating arrangement doesn’t work on diners. Very cramped and noisy. Shame as it used to be a favourite venue to meet friends

S
London
1 review
Dined on December 23, 2019
Overall3food3service4ambience4

I like the place and the tea was great. But poached eggs in eggs benedict should have a slightly runny yolk. These did not which I think is a basic prerequisite skill of working in a kitchen. Servers will polite though and I did like the cute little seating area.

WE
Bristol
1 review
Dined on December 22, 2019
Overall5food4service5ambience4

We ate in December when it was busy ....there was a cold draft from the main door .... we didn’t mention it as the other tables would have had the same issue and our waiter was lovely .... I didn’t think he could have done anything about it anyway. We thoroughly enjoyed our breakfast and will definitely dine again when we visit London next time

RC
London
1 review
Dined on December 20, 2019
Overall3food4service4ambience2

A bit exposed - like eating at a table on a mini roundabout. Better value teas in more comfortable surroundings to be had in a myriad of other venues.

PG
Warwickshire
3 reviews
Dined on December 18, 2019
Overall5food5service5ambience4

A perfect stopping off place to refuel before taking the train. Pleasant atmosphere, very attentive staff and the food was good.

NC
1 review
Dined on December 9, 2019
Overall3food2service2ambience3

I order the prawns salad which is very small in portion. There is too much thousand island dressing and the size of the prawn could hardly be called "king prawns". There is only a few ice lettuce at the bottom and I don't see how one can describe it as "salad". It's literally a dish with no character but just a few tasteless prawns and shredded ice lettuce mixed with thousand island dressing, not dollar for value.

0
1 review
Dined on December 7, 2019
Overall3food5service2ambience3

I booked a table in advance but the table was not ready at all. I went to the reception and said that I've made a reservation. I was asked to wait for a minute at the bar counter but I waited for a while. Finally, the staff came over to me and asked if I was okay with the counter even there is an open table. I replied if I could have the table. They were displeased with my answer. After all, I was able to get the table. The other staff was very kind but the staff I encountered first was very unkind. He served me tea without saying a word.

P
Hertfordshire
3 reviews
Dined on December 1, 2019
Overall4food4service5ambience2

Disappointed to find a smaller seating area. A little disconcerting when shoppers walk between the bar and the seating area. The food and service are very good but the overall ambiance is spoilt by the shoppers.

RK
London
1 review
Dined on November 29, 2019
Overall1food1service2ambience2

They did not have the Classic Afternoon Tea set and the lady in assistance was not very helpful.

TC
London
1 review
Dined on November 16, 2019
Overall4food3service5ambience4

The food are average-level.
The atmosphere and the service is really nice tho. Nice place to spend some time chatting with friends/family.

OT
County Durham
1 review
Dined on November 14, 2019
Overall4food4service4ambience5

Some of the sandwich flavours were nice (the tapenade style one was lovely), but some could be improved.
I didn't appreciate being called 'Madam' almost constantly by staff. It felt not only grating, but quite patronising.
I also especially didn't appreciate the extra service charge that was added to the bill. I had anticipated the price for the afternoon tea in advance (we were only a party of 2), and if I'd known how much it would have been with the extra charge, I probably would have gone elsewhere.

OT
London
2 reviews
Dined on September 21, 2019
Overall5food5service5ambience5

Excellent! Thank you!

OT
Hawaii
2 reviews
Dined on September 14, 2019
Overall5food5service5ambience5

I'd fine restaurant.

Report
A
London
1 review
Dined on August 25, 2019
Overall5food4service5ambience4

Great tea and cake. Sandwich are good, so is the scone.

M
London
1 review
Dined on August 19, 2019
Overall5food5service5ambience4

Ne pas passer par Londres sans prendre un afternoon tea chez Fortnum & Mason....voilà l'essentiel

Report
EH
1 review
Dined on August 17, 2019
Overall5food5service5ambience5

Hector the waiter was just THE BEST!
Recommend him and F&M

AL
London
2 reviews
Dined on August 16, 2019
Overall2food3service1ambience3

Policy not clear, a waitress said yes, but another waiter said no. Staff are not friendly and not helpful. This was our last lunch in London, totally destroyed our good memories of London.

s
1 review
Dined on August 11, 2019
Overall5food5service5ambience5

Great food , relaxed atmosphere and great service. Very good value for money.

DR
London
14 reviews
Dined on August 7, 2019
Overall5food5service5ambience5

Excellent breakfast and service. Lovely little high quality cafe

YH
London
2 reviews
Dined on August 1, 2019
Overall5food5service5ambience5

Brilliant, beautiful ‘made with love’ food,
High level of staff etiquette.

ML
New England
3 reviews
Dined on July 27, 2019
Overall5food5service5ambience4

Not just about the afternoon tea. Everything on the set menu was good. Impeccable service too.

JR
London
1 review
Dined on July 24, 2019
Overall5food5service5ambience3

Best Ceasar salad I have eaten in a long time!
Also, very generous portions. Thank you

OT
Dallas
162 reviews
Dined on July 8, 2019
Overall3food3service3ambience4

2nd time here after 3 years. The experience was not the same but I have to say that the consistency is there which is a remarkable thing. We had the afternoon tea for two which I found overpriced therefore the value is not there.

L
London
1 review
Dined on July 6, 2019
Overall4food5service3ambience4

We came for a posh breakfast for a special birthday weekend in London. The food was lovely. The waiter and waitress were very friendly, and the free gift for my sister’s birthday was a lovely gesture. The only thing I would say was that the staff seemed a little tired, and forgot to bring our second round of drinks. However the waiter was apologetic when he realised and it was still a lovely meal.

LJ
London
3 reviews
Dined on July 5, 2019
Overall5food5service5ambience5

This was my second visit and our lunch was excellent.

OT
London
1 review
Dined on July 2, 2019
Overall5food5service5ambience3

Attentive service and great food. The menu isn’t vast but it’s well cooked, tasty and excellent value for money.

EP
London
1 review
Dined on June 26, 2019
Overall2food2service3ambience4

It was just a little overpriced for what it was. £4.50 for toast?

Y
London
52 reviews
Dined on June 25, 2019
Overall4food4service4ambience4

Great venue, beautifully presentation and not packed so can hear your conversations! Will return

HY
1 review
Dined on June 23, 2019
Overall5food5service5ambience5

A good experience to have a afternoon tea here, service is nice, also can buy some souvenir here, saving time, we do enjoy this tea time.

OT
1 review
Dined on June 13, 2019
Overall4food4service4ambience4

Great place, nice service. The only thing was there were many people waiting for the seats, so when we sit there we felt a little bit pressure