Hakkasan Mayfair

4.5
4460 reviews
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£41 and over
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Chinese
Opened in November 2010, Hakkasan Mayfair is the second London edition to the acclaimed Hakkasan brand. Chef Tong Chee Hwee brings his contemporary take on Cantonese cuisine to this elegantly designed space.

Innovatively created cocktails and a unique wine list, are combined with carefully chosen dim sum and Chinese dishes that are ever changing, dynamic and new.
The result is authentic Cantonese cooking with a contemporary flare – at once subtle and thrilling - and all made with the best ingredients.

Hakkasan Mayfair is set over two floors. The lower ground floor invites the guest to the traditional Hakkasan setting, surrounded by intricate wooden screens allowing intimate dining, whilst, the ground floor brings a combination of relaxed atmosphere and a vibrant bar encouraging guests to indulge in an inspired environment.

Please note the 'Taste of Hakkasan' menu is not available from 26th Nov/18 until 2nd Jan/19 and 14th February
What 4460 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.3
service
4.4
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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OT
London
3 reviews
Dined a day ago
Overall 3food 2service 5ambience 3

Portions very small for money paid

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OT
London
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Family trip

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OT
London
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Delicious 👌

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B
1 review
Dined 3 days ago
Overall 2food 5service 3ambience 2

I wouldn't recommend this restaurant for none of the above. However the food was good. But that place is far too noisy, it is a pain trying to have conversations with your guests. The waiters take our emply plates and glasses far too quickly. Of course the prices are far too expensive for the standard of the restaurant. A shame you need to pay for the nibbles! Done it, won't do it again, and won't recommend until the owners change their view and stop making as much money as possible, as it is soooo obvious!

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OT
London
7 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Went for a friend’s birthday. Used the deal. Good food, lovely place and good service.

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MB
London
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Great food
The dumplings and the sea bass were just fantastic
I did not like the hakkatini cocktail that much but it was just a wrong choice on my part ( it wasn't my type of cocktail)

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L
London
8 reviews
Dined 5 days ago
Overall 2food 3service 1ambience 4

From the time we arrived the service was shocking. The lady on the cloakroom was not welcoming and our waiter seemed to have an attitude from the minute we sat down. Whilst taking our order he was inattentive and seemed more interested in what was going on in the restaurant

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AS
London
1 review
Dined 5 days ago
Overall 5food 5service 4ambience 4

Love coming back here for the dim sums! Absolutely delicious and enjoyed the service that was quick and efficient.

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E
London
62 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 4

Great lunch and very good service. We also enjoyed the new carrot cake.

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OT
London
13 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Best ever duck spring rolls and duck salad!

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OT
London
1 review
Dined 6 days ago
Overall 2food 2service 1ambience 5

The vibe was ok in there, upstairs very cramped.... Bar area way to busy ... We ate downstairs and the ambiance was nice and tunes good. But waitress and other waiters seemed moody. And considering the big service charge, I expected more.

Wasn’t great . But ok

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LS
1 review
Dined 6 days ago
Overall 3food 4service 4ambience 3

We was stressed to finish dinner?
Two hours not enough!

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OT
London
3 reviews
Dined 6 days ago
Overall 5food 5service 3ambience 4

The food was great- we had the tasting menu for £38pp. On booking I made a note saying it was my birthday And my dessert had a birthday message and a candle which made me very happy

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NW
London
2 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Excellent, as ever!

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AG
London
2 reviews
Dined on January 11, 2019
Overall 5food 5service 4ambience 5

I love it here! Great place, great food! Going back soon!

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OT
London
2 reviews
Dined on January 11, 2019
Overall 4food 5service 5ambience 4

Hakkasan est toujours une valeur sure, la cuisine se vaut partout dans le monde, c’est un très bon restaurant chinois. Des serveurs aux petits soins. Bonne ambiance mais musique un peu trop forte.

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LA
London
2 reviews
Dined on January 9, 2019
Overall 1food 1service 1ambience 1

Utterly appalling experience from start to finish - food not very good at all and service diabolical. They probably couldn’t care less they are busy and successful - it’s a Mystery to me and to the six other diners with me

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TD
London
3 reviews
Dined on January 8, 2019
Overall 3food 3service 2ambience 5

Great date spot! The ambience and service is very pretty. Unfortunately the food tasted only so-so (I prefer the sister restaurant Yauatcha in terms of food). The wait staff during dinner seemed a little unorganized. The waiter for our table actually never got to take any of our food or drink orders, instead the hostess took our orders and she could see we were waiting around for a good 15-20 mins. Also we asked for the check 4 times before it was brought to us (again by the hostess).

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R
London
13 reviews
Dined on January 8, 2019
Overall 1food 2service 1ambience 4

I am a regular at this restaurant, Just recently the service has been poor and the food average
On my recent visit the waiter forgot to order my starter, my main course turned up late (20mins after my partners main course had been served), then when my main course finally turned up they served the wrong dish and then 10mins later the main course turned up cold !!!!!!
To the owners you need to get a grip Waiters had hardly speak English ,organisation is poor
I am so disappointed this was one of my favourite restaurants in London.

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OT
London
1 review
Dined on January 7, 2019
Overall 5food 5service 5ambience 5

Fantastic food complemented with great service.

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DS
London
3 reviews
Dined on January 7, 2019
Overall 3food 3service 2ambience 4

Maybe my expectations were set too high for this restaurant or the fact that we were dining under a cheaper set menu influenced our experience, but needless to say we left feeling slightly disappointed. The service was very rushed we were in and out in just over an hour we staff took away plates before we had finished. Our mains cutlery was set up while we were eating our starters and my partner used some of it and left it on his plate when he had finished- the waitress then placed it back on the table for him to use again, my napkin was removed after our mains and not replaced when the desserts were given. There was no interaction from the staff with no explanation of what was in the dimsum selection. Staff looked tired and unhappy not what were were expecting from a Michelin starred restaurant. The food was ok standard but again nothing different from our local Chinese apart from a nicer presentation.

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C
Kent
3 reviews
Dined on January 7, 2019
Overall 5food 5service 5ambience 5

The food was amazing especially the dim sum. Two of my party hadn’t been before and with the first bite they understood why I wanted to come back so much!!

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OT
London
1 review
Dined on January 6, 2019
Overall 2food 2service 2ambience 3

We booked the £38.00 set menu deal.

Our experience was tainted by the inflexible nature of Hakkasan’s menu to adapt for individual’s with allergies.

Our first waiter seemed very disinterested with helping us to decipher the menu to establish what our son with seafood and nut allergy could eat apart from the Vegetarian options.
Our second waiter was much more helpful but the choice on offer for my son was limited by the fact that most of the meat options had some sort of fish sauce added to it.

The £38.00 set menu portion sizes would be better restricted to only the lunch period as you were left hungry without additional dishes.

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OT
London
1 review
Dined on January 6, 2019
Overall 1food 3service 3ambience 1

I told them I am vegetarian and they gave me shrimp sauce. Which I tried and is just not acceptable

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K
London
3 reviews
Dined on January 6, 2019
Overall 5food 5service 5ambience 5

The service was great as always!

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RC
London
1 review
Dined on January 6, 2019
Overall 2food 3service 2ambience 3

Was ok but overpriced and deal was misleading. Service was overbearing especially for a lone diner.

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TJ
1 review
Dined on January 5, 2019
Overall 1food 3service 1ambience 4

We got a table that was so close to the next one that I hardly could walk between the tables. We bought the most expensive menu option (the Dragon) and the food was just thrown on the table and with such a rush that we did not have time to eat the first plate until we received the second etc (it just went on and on). Nobody explained what was on each plate (like we are used to when fine dining). We found the food to be mediocre at best, but the conveyor-belt-service that we received was just shocking, especially for such a highly rated place. The desserts were really good, but that was about it. When we received the last plate we did not take a single bite out of it because we were so disgusted by the lack of personal connection from the staff and the feeling that we had to finish soon in order for the next guests to have our table. When they took our last plate (which was untouched) they did not ask us what we thought about the food or why we didn’t eat it. This was just a bad experience overall. We had already booked and paid for a table at a nightclub nearby, but we just took an Uber back to our hotel. Hakkasan basically ruined the night for us..

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OT
London
1 review
Dined on January 5, 2019
Overall 3food 5service 3ambience 3

They increased prices and decreased portion sizes. However the food is still amazing

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PS
London
1 review
Dined on January 5, 2019
Overall 2food 2service 2ambience 3

unfortunately it wasn't a great meal for my wife birthday....we use to love Hakkasan but this time the experience was poor.... we sent back prawn dish and replaced it with another prawn dish that was ok but nothing special....service was ok but we didn't feel like they really cared....

overal we left not satisfied ...sorry to say that ....

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OT
London
1 review
Dined on January 5, 2019
Overall 5food 5service 5ambience 4

Great food, venue was a little too dark but service was fantastic.

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i
London
1 review
Dined on January 5, 2019
Overall 4food 4service 1ambience 5

The only thing I Did not like is they brought me a birthday cake and I did not request for a cake and They charge me for it .

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C
London
10 reviews
Dined on January 5, 2019
Overall 4food 4service 4ambience 5

I have eaten at 2 other Hakkasan restaurants and liked this dining room best. The decor is similar to UAE but the quality of food is better. We had the Taste of Hakkasan with a cocktail offer as a passably healthy post Christmas lunch treat after days of cooking at home.
The food was interesting with high quality ingredients, especially the fish and vegetables. The deserts were fun and my carrot cake was a great surprise! Portions are not big, so 3 courses are manageable. If you prefer eating a lot from the a la carte then be prepared for this to be an expensive meal.

Staff were great from start to finish. The venue was busy and gently buzzing. I would happily return for a nice lunch on a shopping trip to London.

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OT
London
2 reviews
Dined on January 4, 2019
Overall 4food 4service 5ambience 4

There was an issue that i had gusts ho arrived to London and I wanted them to join us for dinner and i called and requested a table for 6 instead of 4 but the restaurant refused and when we reached there was empty tables and space

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GC
London
2 reviews
Dined on January 4, 2019
Overall 4food 4service 4ambience 4

We had dinner there only two days after having dinner in Hakkasan Hanway Place. Huge difference. Hakkasan Mayfair delivered. Much much better! Everything was exactly what they supposed to be.

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OT
London
1 review
Dined on January 4, 2019
Overall 4food 5service 4ambience 5

Great food and ambience.

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a
London
1 review
Dined on January 3, 2019
Overall 3food 3service 1ambience 3

Very bad customer service. The food was nice, but the service really needs to change.

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b
London
2 reviews
Dined on January 3, 2019
Overall 5food 5service 5ambience 5

Amazing food .great service and delicious food. Will go back

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OT
New York Area
4 reviews
Dined on January 3, 2019
Overall 4food 4service 4ambience 5

Crispy duck salad must order

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DM
London
1 review
Dined on January 3, 2019
Overall 5food 5service 5ambience 5

Always fantastic atmosphere, food, bar and service!

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H
London
3 reviews
Dined on January 3, 2019
Overall 5food 5service 5ambience 5

The food was amazing and so was the service ! Hakkasan has never let us down.

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