Hard Rock Cafe - Baltimore
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
- Contact tracing information collected
Crisp tortilla chips layered with ranch-style beans and a four-cheese sauce blend, topped with fresh pico de gallo, spicy jalapeños, pickled red onions, melted cheddar and Monterey Jack cheese, and scallions, served with sour cream on the side. Add Guacamole, Grilled Chicken, or Grilled Steak for additional cost
GRILLED CHICKEN CAESAR SALAD
8oz chicken breast, grilled and sliced with fresh romaine tossed in a classic Caesar dressing, topped with parmesan crisps, croutons and shaved parmesan cheese. Substitute Grilled Salmon for an additional cost
SURF & TURF BURGER
Our signature steak burger topped with One Night in Bangkok Spicy Shrimp™ on a bed of spicy slaw.
The menu is still very limited. We were not dining at a peak time and the service was really, really slow. The dining room was HOT and humid - everyone was visibly sweating, including the wait staff. Bathrooms were filthy. Super disappointing.
I feel like the alcoholic drinks my brother and I got were made differently seeing we ordered the same drink and he was able to chug his yet when he took one drink of mine he immediately could tell a difference between mine and his. Mine was way stronger than anticipated and I couldn’t even finish half :( otherwise everything was amazing!
Our food/service/server were all wonderful . I will make sure to visit every time i come into town . The twisted Mac and cheese is a must have and burgers are to die for . No complaints at all
Awesome to hear your experience ROCKED!! We look forward to seeing you again next time!
Set the reservation for lunch on a quick day trip. The hostess and server were wonderful. Both were kind and attentive. The tables were being seated at a reasonable distance. As always, the Hard Rock is expensive. I wish there were more healthful options on the menu as well.
Thank you for your feedback as we are happy to hear you enjoyed both our staff and your lunch!
We had a great visit at The Hard Rock - couple of burgers before the Orioles game. Our server was attentive and the food was good. Great option in the Inner Harbor
Awesome to hear and look forward to having you in again soon! Thanks
Was our 1st time there, was and the experience was awesome our waitresses Victoria was amazing!!! Definitely will come back and recommend!
The reservation was easy to make, the wait was minimal (we arrived a little early but spent some time in the well stocked gift shop), the food was great, the restaurant was an experience as always and our server was amazing!
Our waiter was very nice and made our experience better!
Awesome to hear and hope to have you back soon!
Pandemic taking a toll. Not what you would expect. My wife’s chicken came out of the kitchen burnt to a crisp. My sandwich was just mediocre. Wait staff was polite, but clearly new.
No one goes to the Hard Rock for the food, but the fun and liveliness of the formerly pin clad staff was missing.
Spacing between guests was nice, menu options were not great at all. We have dined at a Hard Rock before with a much larger menu. We are thinking this is still in relation to a slower reopening post Covid, but we were contemplating leaving and just dining at another restaurant in the area. Also felt overpriced for the available options. Service was good.
Thank you for your feedback. Our current menu company wide is indeed being looked at and we are happy to hear you enjoyed your service.
Had an amazing time at the HRC Baltimore today! Antoine was PHENOMENAL!!! Food was OUTSTANDING!!!
Happy to hear you enjoyed Antione as much as we enjoy him working for us! Thank you for the amazing review and we hope to see you back soon!
Clearly short staffed, the waiters are stressed and miserable. Skip this Hard Rock for now!
No air conditioning just fans blowing hot air, when asked what was going on was told air has been out for almost three weeks. Outside seating area was closed due to staffing. Could not enjoy our time here at all. Was very hot and sticky felt bad for the wait staff. We used to like going here honestly don’t think we will be back
The restaurant is HOT! There was no air conditioning & had huge fans going but directed towards the floor so I couldn't feel it. We were located near the bar on a high top & was forgotten about most of the time. It was an okay experience, the decorations were cool but it was just uncomfortably hot.
Air conditioner didn’t worked, very hot inside.
Food just Ok. Nothing great! NO AIR CONDITIONING! 95 DEGREE DAY. Should have been closed. Dont enjoy sweating while i eat😳
Manager and server were awesome! It was great to see some of the old music videos.
The surf and turf burger was not good. Meat was dry, overcooked and no flavor. The shrimp were cooked to death. Like jerky. After pouring more sauce on to give more flavor, I gave up. My son's med steak was over cooked but had good flavor.
In town for business and took my daughter to Hard Rock. Shane took great care of us as did our waitress.
Amazing and glad you enjoyed our Manager Shane! You both Rock!
Great place I went there for my mom's bday and they made it incredible!!!
Woohoo! This is awesome to hear. Happy Birthday once again and our door is open for your return visit!
The food was delicious. The service attentive & courteous. The atmosphere was celebratory & relaxing. My favorite Hard Rock thus far!
My wife and I came to Baltimore for our 1 year wedding anniversary. After visiting the aquarium, we made our way to the Hard Rock Cafe for dinner. The food was great and the staff treated us very well. Thank you for a great ending to a special day.
Happy Anniversary once again and thank you for sharing your special occasion with us! You Rock!
Very kid friendly which we appreciated!
We purchased alcoholic beverages and paid extra to get souvenir hurricane glasses. However that did not happen. Despite the menu stating we would receive them with our drink purchase and our server confirming we would receive them, WE DID NOT. After we ordered and paid for our meals, we were then told they were out of them. It was disappointing and we also felt there was a lack of transparency and customer service.
The staff was great and friendly. Food was good and drinks even better
Happy to hear you enjoyed your visit and hope you choose to dine with us again soon!
I have a child with a gluten allergy they came out with a regular burger thankfully we can tell the difference. I also made a reservation and said it was for a birthday and also told manager they didn’t say happy birthday yet did it for 2 other groups. Then I also asked if they had gluten free ice cream and they said no then proceeded to bring ice cream out for the birthday person we couldnt eat that on front of our gluten free child. We never asked for it but when she brought the check was like I’ll take that off the bill. We never asked for it so I wasn’t going to pay for it. Honestly the ambiance was good but I know service is downhill but we were polite even when they kept messing up. Not a great experience at all.
The food was SOO GOOD! Our server was very attentive. We enjoyed the music and the ambiance.
Excellent. Josh is a great waiter, perfect addition to the Hard Rock team.
We think you ROCK too!! Thank you so much for visiting us, hope to see you soon!!!!!
The server was very helpful with recommendations and the food was great. I enjoyed my with my daughter and we would definitely visit this establishment again and we recommend it.
What a wonderful experience! Shane the manager was fantastic and our server was on point!! The food was delicious!
Shane was amazing manager on staff as well as Nolan for being an amazing server.
The staff was amazing, particularly Shane and Shirrelle. We enjoyed the meal and will definitely be back!
We had a great time at the birthday party for Hard Rock. A manager from CA came by and encouraged us to fill out the survey. A great burger.
Not the best server, good food though. Would recommend.
Great experience! Shane was very attentive and friendly. Chante was our server and we couldn’t ask for better service. The food was hot and fresh and came out super fast. Can’t wait to visit again!
We were turned away as they closed st 9 pm Showed up at 8 Had reservations But told come in anytime! Not happy!!!!!
We were seated right away. The food was great, as well as, the service!
The food and service were amazing! And they had our table ready to go !
Great service! The staff were exceptional and all COVID-19 protocols were being followed. Will definitely come back!
The restaurant is very appealing. Our waitress was great. The food was good. We made reservations online when we arrived in Baltimore. When we arrived at the restaurant, we were made welcome, and I appreciated being called by my first name. The host was very pleasant.
Had an amazing waiter, good food
Hard Rock Cafe - Baltimore offers takeout which you can order by calling the restaurant at (410) 347-7625.
Hard Rock Cafe - Baltimore is rated 4.1 stars by 346 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.