Hard Rock Cafe - Times Square

4.2
2320 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
What 2320 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.5
ambience
3.9
value
Noise · Moderate
93% of people would recommend it to a friend
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OT
OpenTable Diner
New York Area
2 reviews
Dined 20 hours ago
Overall5food4service5ambience5

Great to be back to the HRC in the City!

M
Magie
1 review
Dined 4 days ago
Overall3food3service3ambience3

Need to add season in your meal it was to Blend. Beside that it was ok love fudge brownies Sunday 😋

v
veronicav
New York Area
1 review
Dined 5 days ago
Overall5food4service4ambience5

Always good food and excellent ambiance!!!

DP
DonaldP
1 review
Dined on June 15, 2021
Overall5food5service4ambience5

The Hard Rock Cafe at Times Square is excellent in its handling of safety guidelines during this current period of COVID.

PC
PaoC
1 review
Dined on June 13, 2021
Overall4food5service5ambience5

Everything was great except for the air conditioning... too high, too cold

B
Belle
Houston
6 reviews
Dined on June 13, 2021
Overall5food5service4ambience5

Server could have been a little more attentive. But all in all a good experience.

MC
MiguelC
1 review
Dined on June 13, 2021
Overall5food5service5ambience4

It was very cold inside and it got in the way of enjoying the food

JS
JabaS
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

The staff was very helpful and respectful. Great and fast service and food. Will be coming back.

JR
JuanR
1 review
Dined on June 8, 2021
Overall3food5service3ambience5

All employees should wear masks to show some respect to the clients. I felt terrified when an unmasked employee brought my food

RC
RuthC
1 review
Dined on June 7, 2021
Overall5food5service5ambience5

Good place to eat. Good atmosphere and great service

EJ
EricJ
New York Area
5 reviews
Dined on June 6, 2021
Overall2food2service3ambience3

The food was bland and overpriced

HS
HymanS
1 review
Dined on June 2, 2021
Overall5food5service5ambience5

The service was really good and the drinks was on point 👌

OT
OpenTable Diner
New York Area
1 review
Dined on May 31, 2021
Overall1food3service1ambience3

I took my girlfriend with me to try the restaurant on her birthday, there was way too much screaming from a family directly behind the table we were seated, and when we asked could we politely be relocated to a more comfortable position the staff was extremely unaccommodating and borderline rude to us. We ended up leaving out without being able to enjoy the experience but luckily we found asylum from the negativity at the nearby Five Napkin burger restaurant.

C
Cook1966
Atlantic City
3 reviews
Dined on May 31, 2021
Overall5food5service5ambience5

Had a wonderful server, Tyler. Very pleasant and warm. Wonderful attitude & very attentive.

OT
vipOpenTable Diner
Las Vegas
7 reviews
Dined on May 30, 2021
Overall5food5service5ambience5

Server was outstanding!!!

BZ
BrendaZ
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

We always look forward to coming back to Hard Rock when are in town from Syracuse. Service was awesome and food was delish! Looking forward to coming back next year for dinner!

N
Niki
1 review
Dined on May 28, 2021
Overall5food5service5ambience5

Always a wonderful time at the Hard Rock in NYC. Can’t wait to return!

OT
OpenTable Diner
1 review
Dined on May 27, 2021
Overall3food3service2ambience1

Extremely slow service. It was nice to try but will never done there again

OT
OpenTable Diner
New York Area
1 review
Dined on May 25, 2021
Overall5food5service5ambience5

Food was perfect and the waitress very nice

JG
JohanaG
New York Area
1 review
Dined on May 24, 2021
Overall5food5service5ambience5

Everything was amazing: the food and the experience. Great job!

AB
AdrianoB
Miami
1 review
Dined on May 23, 2021
Overall3food3service1ambience5

Making reservations in Open Table in advance for a birthday occasion did not help at all. The restaurant was taking in people walking in ahead of us. And we ended up being assigned a table that was less than special, right by the kitchen entry so we did not feel we had the proper care and consideration for a party that had made in advance reservations and notified this was a special birthday occasion. I indicated this to the staff and asked them if there was anything they could do but was ignored.
Aside from this the space is really cool, very nice memorabilia and ambiance. Food is good and price ticket is high but this is the way it goes with all HRC restaurants.

LG
LuciaG
1 review
Dined on May 21, 2021
Overall1food3service1ambience3

We had to wait a lot for service. The coke was completely warm, and the salmon came only with beans when the menu listed “vegetables” as side. We wanted to pay with a gift card we had to go inside the kitchen to pay.
The food was good, but I think overall quality has gone down.
Pretty disappointed with the experience and price.

s
scott
Philadelphia
2 reviews
Dined on May 21, 2021
Overall1food1service3ambience5

There was a price tag in the nachos we were served.

ML
vipMicheleL
San Francisco
25 reviews
Dined on May 19, 2021
Overall4food4service3ambience4

Our food was pretty good. Just the vegetables were a little lacking but over all our food was good! The service was a little slow but the server was very nice. I think he had a lot of tables to take care of.

OT
OpenTable Diner
1 review
Dined on May 19, 2021
Overall5food5service5ambience5

The server was wonderful, food great, establishment was very clean.

TA
TAlex
New York Area
1 review
Dined on May 16, 2021
Overall2food3service1ambience4

The memorabilia was honestly the best part. The food was bland and our server Luke was either “over worked” as he stated or just busy doing something out of view. The section didn’t seem too busy, so maybe it was an off night? Whole lot of energy when they did come to the table, but then it would be another 20-30 minutes before anything else.

OT
OpenTable Diner
Mexico City
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

Súper!!! El servicio excelente, la comida buenísima, la experiencia de 10

Hard Rock Cafe - Times Square
Responded on May 31, 2021

Thank you for stopping in to the cafe we appreciate your business thanks for the 5 star review. Have a rocking day Operations Manager Chris Goller

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OT
OpenTable Diner
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

Great food and great service! I love the atmosphere there with all the music and everything!

C
Customer3
New York Area
2 reviews
Dined on May 12, 2021
Overall3food5service1ambience5

Our server was very nice. It took us over an hour to get our food. The food was very good, but our fries were not hot. Again our server was nice it was just the time we had to wait for our food. He stated the kitchen was busy but there was not many tables full when we got there but filling up by the time we left!!

SC
SusanC
New York Area
1 review
Dined on May 9, 2021
Overall5food4service5ambience5

They just reopened after being closed for so long. Overall it was great. Our server was awesome!

JR
JessicaR
Columbus
2 reviews
Dined on May 6, 2021
Overall5food3service5ambience5

The food was okay but the service was great, I’d say the service made up for the food. It wasn’t bad, it was just nothing to write home about.

PS
PeterS
San Francisco
1 review
Dined on May 3, 2021
Overall2food1service2ambience3

You don’t go here for the food quality. You’re paying for the experience. There are way better restaurants (better food/lower cost) out there.

CL
ChristinaL
1 review
Dined on December 31, 2020
Overall1food1service1ambience1

HardRock Cafe was closed on this day and left us hanging. should have the decency to atleast call.

AB
AishaB
1 review
Dined on December 31, 2020
Overall1food1service1ambience1

It wasn’t even opened. We made reservation and traveled to the location and it was closed

AR
AshleyR
1 review
Dined on December 29, 2020
Overall1food1service1ambience1

Please let people know on the Facebook page that this location is closed so they don’t go to the trouble of making a reservation and then show up and realize it’s closed. Very inconvenient.

OT
OpenTable Diner
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

Very good! Thank you!!

OT
OpenTable Diner
Washington DC
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Fantastic!

AS
AndreaS
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

Fun times always every time I go to a show our favorite place to go is to the hard rock cafe

FD
vipFineDiner
Houston
28 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

this place was great and service spot on. Great value

EV
EdV
1 review
Dined on March 8, 2020
Overall3food3service4ambience2

Een beetje vergane glorie. Meerdere Hardrock cafés bezocht wereldwijd, maar deze was de minste.

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FAQs

Hard Rock Cafe - Times Square is rated 4.2 stars by 2320 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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