Maggiano's - Boston
Slow lunch and very few tables yet service was a bit lackluster because we constantly had to waive the waiter down for drinks and water refill as well as order additional items, however when we did he brought us everything we requested. Food was delicious and the value was excellent. Will be back again.
Food was good but it was offset by the terrible service. Waiter dropped the food off and took the bread and plates away without asking if we wanted to keep the bread for the meal. I asked for pepper flakes and they never came. Waiter was on the phone by the bar. When everyone was done he finally showed up and I asked him for the pepper flakes and his response is well I didn’t get to the kitchen- wrong response.
Food wasn’t good enough to put up with terrible service. Probably would not go back.
The staff was professional. The meal was great! It was walking distance from the Park Plaza. Awesome place to eat!
As always an unbelievable meal! The food is the best around and we love the family style servings. Can’t wait until we are back in the city to enjoy dinner again.
We were in a rush and they accommodated us but seating us quickly and bringing everything as quickly as possible. The food was delicious!
Best Italian food I have ever had! Good service for the most part. Restaurant was busy, with lots of large groups celebrating. Kinda noisy. Overall though a pleasant dinner.
First time I've used OpenTable. All worked smoothly, even when I needed to add a person to the reservation. Maggiano's seated us quickly on a busy Friday night. We had about 75 minutes to eat, which can be hard to hit the timing on. Our waiter was excellent, dinner proceeded in a relaxed yet efficient manner. There were 6 of us around the table and even though the restaurant was lively and far from quiet, we were able to converse comfortably. We met our timing window without feeling rushed. A lovely experience all around. The lobster carbonara was delicious; I would have appreciated a lighter fare size of it being available. Everyone in the group seemed to enjoy their menu selections.
Excellent food and service.
We had a 6 o’clock reservation and arrived before six. We were never seated until approximately 630 and felt like we’re in the middle of the interstate 495. When our waiter came he was surprised that we didn’t even have menus. The hostess did comp us one appetizer. It was not our first visit there. A little disappointing compared to previous visits
The food at Maggiano’s was delicious but every dish was served cold . We told our server but she didn’t do anything about it. Also, the tables are so small there wasn’t room for all the great food!! Portions were generous and really good but should have been served hot. Staff was readily available and attentive . We would definitely go back but next time I would ask for the manager if food wasn’t hot. It was quite noisy but that’s just the atmosphere.
The menu has changed so that the less expensive pasta dishes are on a separate menu that is hidden as an insert. We had to ask about the pasta to have someone show us where it was.
Great food and atmosphere, family style dining was exceptional
We were excited to go to Maggiano’s before a show we were going to see. We got a wonderful table on the side and we ordered our drinks looking forward to an enjoyable me meal. We ordered salads which were very good and our meals were brought out before we were half way the salads. I could have told them to take it back but I also didn’t know how that might affect our dinners. The food was delicious but the waiter kind of ruined the meal for us. Coordinating meal and appetizer spacing is part of being a good waiter. It took forever for him to refill our drinks. It was a Thursday evening so we were rather surprised to be so rushed. We were not dawdling but we want to eat at a normal pace.
Unfortunately we had a very bad experience. We have been here many times before but will not be going back. We had a reservation but had to wait 45 minutes before being seated.
Service very poor. To many servers running around but no attention to our table. Appetizer came with main meal. Overall very disappointed. It was a special occasion which was ruined.
Father-daughter lunch. Outstanding. Our waiter John was attentive and accommodating. Excellent experience as usual.
It was a good experience
My wife and I had dinner prior to going to the Wilbur Theater for a show. Great Italian restaurant in the Theater District of Boston. Highly recommend!
Maggiano's is one of my favorite restuarants. We were celebrtaing my daughter's birthday. The food is always excellent as well as the service. We chose to order family style. You can have multiple dishes, order as much as you want and take home what you do not eat.
Very impressive! Great food, service and atmosphere.
We arrived a little early for our reservation and they were able to accommodate us. Overall experience was outstanding and I will definitely be back with my family.
Awesome Food and service!
Excelente la pasta, buen servicios en general
They handled an unusual/difficult food sensitivity very well.
Requested booth; reservation made ~48hrs in advance and early 6pm. Seated at a table that was clearly a space that s table was never intended to be ... it literally was placed center of four walkways. My son was half seated on the carpet in lobby/ entrance to dining room; my second son could not rest his arms on table b/c the table was tilted my third son was directly in pathway from bar to dining room constantly be thanked by the waiters for ducking as they carried trays of drinks over his head. I could not sit next to my husband at a place setting b/c I was in the direct single pathway to another dining room & computer station thus cramming/sharing my son’s space. It was RIDICULOUS !!! My family was mostly done their dinners when my entree salad finally came out. VERY upset they ruined a special family dinner and do not plan on recommending or returning!
Maggiano's was wonderful as usual. I usually come here before I see a show. I had dessert for the first time, a brownie sundae! Truly decadent. Dense fudgy HUGE brownies with vanilla ice cream. 5 stars!
Maggiano's is always reliable. Good food, great environment for talking and non intrusive servers
I really enjoyed my experience with my wife. The server was knowledgeable and professional, and the seating was great. We spent nearly two hours drinking, talking and eating and at no point did we feel rushed to leave. I would recommend this place to anyone.
Had a late dinner here with my daughters on a Monday evening. Service and food were excellent. Authentic Italian cuisine ... very tasty and portions were perfect. They have a family-style menu option for larger groups as well. Great evening out.
Good solid red sauce, bread basket type of place. Fun atmosphere, good service, good value. Nice big round tables for large parties. They accommodate Birthday gatherings, bringing in your own cake. It’s a favorite go to for us.
Alwsays enjoy brunch with friends and family. Foods good
Very nice environment and very nice workers.
My lady and I went for a later dinner and were unfortunately seated in a small dining room with a large party of children, like 10 kids and maybe 6 adults. It was loud, but they weren’t to bad. Service was delightful and the food delicious! I tried shrimp scampi for the first time, amazingly flavorful (and just as good heated the next day). My lady had the chicken parmigiana with Alfredo as the side pasta which was fantastic as always. I tried a bacon, goat cheese, fig bruschetta but was underwhelmed...also disappointed they were out of Stella as Peroni was not the same. Overall we were very satisfied, thanks!
Daughter has multiple food allergies. Manager was sent over to discuss and accommodate. Daughter loved and finished the meal. I had the filet mignon which was delicious. Definitely going back!
Fantastic, effiiciant and pleasant waitress. Our tabel was ready on time for the seven of us. Accomadated a few special request with no issue and seemed to enjoy her position and working with the public.
My teenager daughter and I had dinner on the evening of 1/5/19, we were seated pretty quickly even though we were late for our reservation due rain & not being able to find parking. We were very gracious to the host for that!!!
My daughter had the Shrimp Scampi & I the Taylor St. Baked Ziti. The food was delicious & plentiful as usual.
Normally when my family, friends, or co-workers & I dine at Maggiano's the overall service is GREAT.
Thomas our waiter was slow & not so pleasant that night. His tip reflected so & I let him know that his customer service was poor.
I won't let my poor experience with Thomas deter my return, but I'll make sure I'm not ever seated in his section again.
The food was fabulous. Meals our party had was Chicken Parm, Classic Spaghetti, and Griiled Chicken Caprese Salad. Desserts we had were Apple Crostada and Creme Brulee. Server was attentive, funny, and nice.
I bought gift cards for my daughters and their significant others - they said the food was good, but the experience was terrible. The staff had a loud argument regarding splitting tips right next to their table. The lights were turned on and the staff started cleaning up well before closing time, indicating that they wanted them, along with several other tables full of diners, to leave - even though the restaurant wasn't closed yet. When the servers half-heartedly offered dessert/coffee, my daughters and their significant others declined and went elsewhere for after dinner drinks. Both daughters have worked as servers at all levels of restaurant for 10+ years, so they are very understanding about the difficulties of running/ working in a restaurant, but they didn't understand what the he!! was going in that night at Maggiano's.
Food served at Maggiano's is satisfying. Good portions. You will surely need a box! Amazing ambiance... Had a sweet surprise at the end of the dinner for my birthday!
I mentioned it was for a birthday and they brought a birthday candle with the desert. That was a super sweet attention. I’ll definitely go back there! Everything was perfect