Max Brenner - Union Square

4.5
7752 Reviews
$30 and under
Comfort Food
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 7752 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.2
value
Noise · Moderate
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OT
OpenTable Diner
New York Area
5 reviews
Dined a day ago
Overall5food5service5ambience5

Perfect for the weather and location.

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great food great customer service

LH
LisaH
New York Area
6 reviews
Dined 3 days ago
Overall5food5service5ambience4

It was very busy and our waiter was exceptional. Went above and beyond with his customer service. Very friendly and attentive to all his customers. We were there for dessert and the Fondue and the Baked Cookie Dream were delicious. The Sugar Cookie martini was fantastic as well!
It was also great because we were there and saw a couple get engaged! Highly recommend!!!!!

f
franklinc
1 review
Dined 4 days ago
Overall5food5service5ambience5

Definitely yes, the food is amazing especially the BBQ wings.

OT
OpenTable Diner
New York Area
1 review
Dined 5 days ago
Overall5food5service3ambience5

Top shelf for dessert if you like to indulge in chocolate! The service was a little slow prob because it was so busy and when she finally came around felt like she was rushing us to order. Only think I don’t recommend from our visit would be the hot chocolates - extremely sweet (for us) but otherwise 10/10!

S
Saetri
New York Area
4 reviews
Dined on January 18, 2022
Overall5food5service5ambience5

Will dine there again in the future, for sure. Loved the desserts.

MR
MilagrosR
1 review
Dined on January 15, 2022
Overall5food5service5ambience5

Amazing food is great. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

J
Julia
New England
6 reviews
Dined on January 14, 2022
Overall5food5service5ambience5

Came for chocolate cocktails for my friend’s birthday. Excellent experience, all staff were so kind and giving, particularly our waiter - we got to catch up on Spider-Man and he even brought my friend a birthday scoop of ice cream with a candle! You guys rock.

VW
VictoriaW
1 review
Dined on January 11, 2022
Overall5food5service5ambience5

Took my boyfriend here for his birthday and it was outstanding! Food was amazing and our waiter was tremendous.

J
Jasmine
1 review
Dined on January 9, 2022
Overall5food5service5ambience5

The food was great, and the service provided by my server was amazing. I will definitely return in the future!

GT
GloriaT
1 review
Dined on January 8, 2022
Overall5food5service5ambience4

Food was great I love the waffles combos will come back again it was my sister birthday her daughter waited her birthday to be there.

PP
PratikP
New York Area
2 reviews
Dined on January 8, 2022
Overall5food5service5ambience5

Amazing food, amazing place and amazing service! Loved every dish I took here!

d
dianae
New York Area
17 reviews
Dined on January 7, 2022
Overall4food5service5ambience4

Max Brenner was delicious! Fun vibe, incredible service. Goodies on the way out too!

RS
RoyceS
1 review
Dined on January 6, 2022
Overall3food4service2ambience3

The food and ambiance were good however our server did not make the experience worthwhile. She seemed distracted and barely bothered to greet us when we first sat down. We just assumed it might've been a busy day but she had greeted people who sat near us very politely and we were not pleased about the discriminatory behavior.

n
vipnyceater
New York Area
59 reviews
Dined on January 3, 2022
Overall5food4service5ambience5

My daughter and I had the best time. Super fast service, super friendly staff, well-spaced for COVID restrictions, and overall very pleasant.

s
vipsamirab
Atlantic City
29 reviews
Dined on January 1, 2022
Overall5food5service5ambience5

The desserts and drinks were so good! They had a cute sweetheart lava cake that we really enjoyed!

OT
OpenTable Diner
New York Area
1 review
Dined on January 1, 2022
Overall4food5service3ambience4

Bueno ningunos tenia hair net y el baño estaba horrible de sucio , las mesas olían a cucaracha y si fuera más favorable si los meseros fueran más sociables más con el cliente, pero algo si puedo decir que la comida estaba buenísima le doy 5 estrellas. Pero esos detalles de anteriores mejoraría el lugar si agregan esos detalles. Gracias

Report
KN
vipKariN
New York Area
10 reviews
Dined on December 31, 2021
Overall4food3service5ambience3

Our waiter was super friendly and upbeat. We just had dessert here but it was all delicious!

OT
OpenTable Diner
New York Area
2 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

We LOVE Max Brenner!!! The food, as always, was MOUTH GASMIC!!! Our REQUESTED waiter, Al, was 100% on point from beginning of service to its end. We plan on coming back—as always!!

TR
TristianR
Las Vegas
3 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

The food and drinks were amazing.

ES
EllenS
New York Area
1 review
Dined on December 29, 2021
Overall1food1service4ambience2

I had been here with my grandson many times before covid. Now, it was terrible. The food was awful. How do you mess up an egg omelet? Ambiance was like a diner that is past its prime. It's too bad. All the fun and gaiety is gone. Partly due to covid. But not entirely.

OT
OpenTable Diner
Las Vegas
1 review
Dined on December 28, 2021
Overall4food3service3ambience4

Servers were few and far between. Buffalo chicken pizza was fair. Fondue was yummy.

OT
OpenTable Diner
1 review
Dined on December 27, 2021
Overall4food5service3ambience4

Food was excellent

OT
OpenTable Diner
New York Area
1 review
Dined on December 26, 2021
Overall5food5service5ambience5

Anniversary

OT
vipOpenTable Diner
New York Area
1 review
Dined on December 26, 2021
Overall5food5service5ambience5

Graduation and birthday!

OT
OpenTable Diner
1 review
Dined on December 25, 2021
Overall1food4service1ambience1

Ian K was our server on December 25th dinner me and my fiancé and his jokes went a bit too far disrespected my fiancé Infront

FN
FeliciaN
New York Area
1 review
Dined on December 25, 2021
Overall5food5service5ambience5

Excellent for any occasion. Very fast service and food was awesome!

OT
OpenTable Diner
1 review
Dined on December 24, 2021
Overall4food5service4ambience4

My date and I had a wonderful experience and would go again!

JH
JayH
New York Area
2 reviews
Dined on December 24, 2021
Overall3food2service2ambience3

The banana foster milkshake was good but didn’t taste like it was a spiked milkshake. Brenner burger was okay. Service needed improvement.

RJ
RoxJ
New York Area
9 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

I ordered the steak and spicy hot chocolate … it was the best dinner I’ve had in a long time. Perfection after ice skating. Will do again.

CS
ChristineS
New York Area
2 reviews
Dined on December 23, 2021
Overall2food1service2ambience3

Concept of the restaurant is great! Presentation of the good is nice too. Overall quality of food was NOT good. Service ok. I ordered a specialty coffee/chocolate drink and it never was brought to me.

OT
OpenTable Diner
Charlotte
1 review
Dined on December 22, 2021
Overall5food5service5ambience5

It was AMAZING. The food was great and our waiter was so nice. I can’t wait to come back and go again!

OT
OpenTable Diner
1 review
Dined on December 21, 2021
Overall5food5service2ambience5

The server was slow. Made few errors in the order. Didn't clear up the table frequently. The table being that small needs to be cleared frequently.

SL
StephanieL
1 review
Dined on December 20, 2021
Overall3food5service2ambience2

We were so excited to go and our service was very poor. The server almost encouraged us NOT to get coffee or drinks or anything from the bar because it would take way too long. We were upstairs and the mini kitchen they have up there was unorganized and not pleasant to look at. Drawers open, dish racks all over. I was disappointed to pay so much money and have the ambience be poor AND not even get a coffee because the server said it would take them too long. The food came out before the wine I ordered.

We needed to ask for napkins, salt and pepper, and more water multiple times.

OT
OpenTable Diner
Raleigh
2 reviews
Dined on December 20, 2021
Overall2food2service1ambience2

Overrated, but the kids enjoyed it

OT
OpenTable Diner
Los Angeles
1 review
Dined on December 19, 2021
Overall5food5service5ambience4

Wonderful service and food! Our waiter was fabulous!

DE
DinaE
New York Area
3 reviews
Dined on December 19, 2021
Overall5food5service5ambience5

We had a wonderful experience at Max Brenner. The service was above and beyond wonderful. Our waiter Jason, was kind and very efficient. The food was delicious.

MS
MariaS
New England
1 review
Dined on December 18, 2021
Overall5food5service5ambience5

This was our first visit and it was wonderful. The staff was very careful following all covid protocols and we felt safe. The food and desserts were amazing . Our waiter Charles fantastic. He was very knowledgeable and friendly!!

K
Kirsti
1 review
Dined on December 17, 2021
Overall4food4service4ambience4

As a tourist, single senior citizen, I appreciated the kindness of the server: I was given a paper menu when I failed to read the electronic one, I was given sufficient time for choosing and enjoying the meal. The Christmas music was a bit too loud for me, but the joyful atmosphere of the beautifully decorated restaurant made that into a minor detail. And the hot chocolate was divine!

SJ
ShirleyJ
1 review
Dined on December 17, 2021
Overall2food1service3ambience3

TERRIBLE FOOD!! IT WAS ALL COLD! DISGUSTING & PITIFUL

FRIES COLD, ARTICHOKE DIP COLD, WAFFLES COLD AND NOT TO MY SPECIFIC ORDER

SOOOO VERY DISAPPOINTING!!!!!!!!!!!!!

NEEDED A REFUND

FAQs

Max Brenner - Union Square is rated 4.5 stars by 7752 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Max Brenner - Union Square