Afternoon Tea at The Park Room

4.6
435 reviews
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£26 to £40
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Afternoon Tea
Offering the ultimate in British elegance, the Park Room brings a distinguished Afternoon Tea experience to the 5-star Grosvenor House Hotel. With a contemporary design, the newly opened Park Room offers a tranquil setting to relax away from busy London life.

With beautiful views overlooking the Royal Hyde Park, Park Room offers a seasonal twist on a traditional Afternoon Tea experience with delicate pastries hand crafted by Executive Pastry Chef, Dale DeSimone. A selection of Newby teas compliment the new Afternoon Tea alongside the option of a glass of Ruinart Champagne.

An eclectic cocktail menu sets the scene for a classy evening in the Park Room, with cocktails inspired by the Park Room’s close proximity to Hyde Park, infusing natural botanicals and tea themed cocktails paired with gin and Champagne.

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Daily 12:30PM - 6:00PM

What 435 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.4
service
4.6
ambience
4.3
value
Noise · Moderate
63% of people would recommend it to a friend
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Atlantic City
2 reviews
Dined on February 27, 2019
Overall 5food 5service 5ambience 5

Very nice plenty of food

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DC
London
3 reviews
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

I took my Mum to the Park Room to celebrate my 50th and for an early Mother's Day tea. The ladies on Reception were lovely, one especially took a lot of time to give us the best table she could by the window and one with a comfortable chair for my Mum. The food was fresh, tasty and plentiful, the tea flowed and we just had a lovely afternoon. A fantastic way to celebrate in civilised style. All the staff were courteous and professional. Nothing not to like!

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LB
London
1 review
Dined on December 30, 2018
Overall 1food 1service 1ambience 2

Sandwiches were stale, service was terrible and cakes not as listed on kid’s menu.

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Dubai
1 review
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

it was good. thanks

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OT
London
3 reviews
Dined on December 8, 2018
Overall 3food 5service 2ambience 2

Disappointing...
Had to wait 50 mins to get our food served at our table and hence we couldn’t possibly consume everything within the next hour. We were then relocated to a table in the “library” 4 minutes before the 2 hour session ended. The bill was then placed at our table without us requesting for it. Further disappointment is when they forgot to serve us the cakes....

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J
London
3 reviews
Dined on October 28, 2018
Overall 5food 5service 5ambience 5

Really fantastic afternoon tea. Beautiful room, with elegant tables, friendly attentive staff, and an excellent pianist. We ordered the afternoon tea with bottomless champagne. They explained the champagne would be poured for 1.5 hours, but we kind of expected to have to attract attention for top ups, or that they would be rather infrequent. But it really was free-flowing! No sooner was the glass half empty than it was topped up. In the meantime the food - sandwiches, open sandwiches, scones and cream with a choice of jams, and finally cakes - were beautifully presented and delicious; again we could have more if we wished. There was a wide range of choices for the tea itself, but we went for the house blend, and this too was refreshed as required. Once the 1.5 hours were over we had had an elephant's sufficiency, and thought we would leave once we had finished our last glasses. However, they actually kept topping them up until beyond 2 hours, when we finally thought we really must leave as had a train to catch!

Highly recommended and we will certainly return.

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OT
London
1 review
Dined on October 5, 2018
Overall 4food 4service 3ambience 4

Generally ok nothing great, good quality food but I was expecting a lot more for the price. Booked Via Opentable however when the bill came it was £96 for 2 people but on opentable had been advertised £26-40 per person

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OT
London
11 reviews
Dined on September 29, 2018
Overall 5food 5service 5ambience 5

Delicious scones and sandwiches - the cakes were not as tasty as they looked and they only gave 1 of each design so hard to break the little cakes between 2 people. The sandwiches were unlimited and they came round with open sandwiches and the jams are just heaven especially the rose petal one- this was one of my fave places for afternoon tea would definitely come back!

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AH
Atlanta
7 reviews
Dined on August 18, 2018
Overall 3food 3service 4ambience 3

The ambiance is rather posh, lots a ladies pre-post-shopping and the afternoon tea feels a tad pretentious. Tea leaves are left to infuse in the teapot and as a result tea becomes bitter after the 1st cup. The service is nice however not caring more than strictly necessary. The live piano is a very nice touch. Overall nice refined tea place but feels uptight and little pricey.

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A
1 review
Dined on August 15, 2018
Overall 1food 1service 1ambience 1

When I arrived at the afternoon tea reception desk the 2 ladies there were so stressed and rude. They told me we don’t take reservations at all. However, I booked by this website 5 days ago and got the confirmation number. That’s really weird. In addition she was not kind at all and told me if you want to have a table, you have to pay 38£ per each person plus the food charges!!! I used to fine dining which has minimum charges but this one was really edited because it’s not minimum charge by each person it’s 38£ Per person + the food charges ! Didn’t recommend at least if they changed the working staff their or give them etiquette lessons how to talk with people. One blonde lady and one Chinese lady

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p
London
1 review
Dined on June 11, 2018
Overall 5food 5service 5ambience 5

I have visited The Park Room a number of times now and it never dissapoint. Excellent afternoon tea, delicious food and the staff and service was faultless as always. I will continue to come back again! Thank you

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S
San Francisco
11 reviews
Dined on June 3, 2018
Overall 5food 5service 5ambience 5

Amazing experience. Absolutely loved the food and the service. It is not cheap but well worth the price as you get more than enough to eat with tons of variety and skillful works of art. Especially the desserts...they are the stars of the afternoon tea. Amazing. I love that this place is not packed and a little out of the way of the hustle and bustle. I highly recommend this place to experience a full British afternoon tea service.

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OT
London
1 review
Dined on May 19, 2018
Overall 5food 5service 5ambience 5

Lovely service

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Vancouver
3 reviews
Dined on May 8, 2018
Overall 4food 4service 2ambience 5

Visiting London for the first time and the Park room was one of two Afternoon Tea reservations in London, we were also staying at the JW Marriott. Overall quality of food was good, however we found the finger sandwiches were more outstanding at F & M, both in size and quality of bread.

Our biggest disappointment was the fact that we did not get much service one our pot of tea and Afternoon Tea3 Tiered rack was served. We finished our finger sandwiches (no smoked salmon or egg salad as listed on the Royal Wedding Afternoon menu) and 2 scones each (Raisin and plain, and which by the way, surpassed our expectations); we were then left in the cold with not much of any service ( no one came to ask how things were nor were we offered additional pots of tea). We chatted for a while and finally decided to alert one of the servers for more tea and also an extra helping of scones ( one for each of us). It was acknowledge and then 2 new pots of tea arrived. It then went downhill and our scones didnt show up after almost 1/2 hour. Then the table next to us was occupied by one young lady who also ordered the Afteroon tea and her full rack of pastries came with 10 minutes. It was then we knew our scones order was overlooked. In addition we saw the table to our left being served with smoked salmon and egg salad open sandwiches.

We then alerted the server with whom confirmed that the smokes salmon and egg salad open sandwiches are both part of the Afternoon Tea set. The server (Mercedes) was very apologetic and within 5 minutes or so The open sandwiches came and in another 5 minutes the scones came, with 2 pots of warm tea. Mercedes came and checked on us a couple more times and also offered fresh tea cups and saucers for us.We finished our afternoon tea 2-1/2 hours after 1:30 pm (not planned to be that long) and we were sent away with some left over pastries and a piece of cheesecake.

Apart from the service oversight, Park Room is highly recommended.

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Norfolk
2 reviews
Dined on May 6, 2018
Overall 5food 5service 5ambience 5

I picked this location after reading several reviews for a surprise for my partner. Neither of us were disappointed not just with the food but the overall experience of Afternoon Tea in its surroundings and the great service.
My partner said she book again the next time we visit London.

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OT
London
1 review
Dined on April 21, 2018
Overall 5food 5service 5ambience 5

Wonderful service, very attentive staff, excellent food.

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NP
1 review
Dined on April 11, 2018
Overall 5food 5service 5ambience 5

The best afternoon tea I’ve had, with plenty of free flowing champagne!

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D
London
11 reviews
Dined on April 1, 2018
Overall 5food 5service 5ambience 1

It was a birthday treat so we had the flowing champagne for 1&1/2 hours.
Excellent high tea - sandwiches, scones and cakes all scrumptious. Teas and champers also exquisite.
Service a tad slow but our waitress was really sweet.
All in all a memorable outing.

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ES
London
2 reviews
Dined on April 1, 2018
Overall 5food 5service 5ambience 5

We went for my mother’s birthday and had such a lovely afternoon. Thoroughly spoilt and well looked after.

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MC
1 review
Dined on March 7, 2018
Overall 5food 5service 5ambience 5

We had a lovely afternoon tea to celebrate my Mums 70th Birthday. The food was amazing and the staff were lovely.

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SR
1 review
Dined on March 6, 2018
Overall 5food 5service 5ambience 5

Absolutely fantastic afternoon tea, Very attentive staff... nothing was too much.... sandwiches devine... I had my American Friend over... so the absolute quintessential British thing to do... Thank you to Lydia who looked after us!!

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MG
London
3 reviews
Dined on February 24, 2018
Overall 4food 4service 4ambience 4

We had a lovely time, nice tea, scones and sandwiches.

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JM
London
1 review
Dined on February 8, 2018
Overall 5food 5service 5ambience 5

Once again a unique experience in sumptuous surroundings .

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m
San Francisco
4 reviews
Dined on January 29, 2018
Overall 5food 5service 5ambience 5

Lovely afternoon tea

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M
London
2 reviews
Dined on January 28, 2018
Overall 5food 5service 5ambience 5

Celebrating a 25th Birthday with a group of friends in the lovely atmosphere of Grosvenor House Hotel.
We were treated wonderfully and the team were more than accommodating to our needs.

I would highly recommend!

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OT
London
1 review
Dined on January 25, 2018
Overall 5food 5service 5ambience 5

One of my favorite place for special treat and meeting friends.. Food was very good. Selections of tea was amazing. Service was very good.. I will definitely go back again and would recommend to my friends

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Kent
1 review
Dined on January 20, 2018
Overall 4food 4service 3ambience 5

We opted for the champagne free flowing afternoon tea and the setting is certainly very impressive. We had a lovely welcome and the menu was explained and presented well. The table was dressed very well and it felt cosy yet opulent. The afternoon selection was a good variety - although slightly skimpy on the sandwich selection. The scones were gorgeous - melt in the mouth!
The tea was lovely and we both had our own teapot (although we were never given the choice of a hot top up in the whole hour and a half)
The only downside was the service - although I think this very much depended on who your waiter/ress was. After being initially served quite quickly and served 2 glasses of champagne in quick succession our waitress disappeared. She was very attentive. We then only got served again if we requested another glass or if someone happened to be passing.
On 2 occasions we were waiting with empty glasses for at least ten minutes. One time when I asked for a top -up we were told that it would be the last top up -even though we still had half an hour left of the 1.5 hours! As I said I think it very much depended on the waiter as we saw 2 other tables who were constantly topped up with both sandwiches and drink. All in all it was a lovely occasion - but we did feel as if it wasn't such great value because of the service.

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Toronto
27 reviews
Dined on January 6, 2018
Overall 4food 4service 3ambience 4

Booked a table for afternoon tea at last minute. We were greeted quickly at the reception, and ordering food was simple. The teas and the sandwiches were good. The scones were a little flat for some reasons. Services could also be better: took some effort to find out that we could have more sandwiches than those on the tower, and our cakes were only offered when we wanted to go.

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n
London
8 reviews
Dined on December 27, 2017
Overall 4food 4service 4ambience 4

Lovely placd for tea. Good for veggie and halal options.

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Miami
4 reviews
Dined on December 26, 2017
Overall 1food 1service 1ambience 1

Horrible experience! The food was of a sub-par quality as well as the service.

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B
London
2 reviews
Dined on December 17, 2017
Overall 5food 5service 5ambience 4

Fantastic dining experience with delicious sandwiches, clotted cream and jam scones, delicate cakes and a range of teas served by wonderful attentive staff. Would thoroughly recommend.

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OT
London
1 review
Dined on December 16, 2017
Overall 5food 4service 4ambience 5

Staff were very friendly and accommodating. We requested a halal menu and had our sandwiches and desserts refilled when requested. The ambience was very relaxing and classy.

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OT
London
1 review
Dined on December 10, 2017
Overall 5food 5service 5ambience 5

Everything about it was beautiful - was my daughters 8th birthday treat & they were so kind to her & her friend. Played happy Birthday on the piano & bought some macaroons with a candle. Staff were incredible, couldn’t fault them.

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AJ
London
56 reviews
Dined on December 5, 2017
Overall 4food 5service 3ambience 5

Splendid Champagne Afternoon Tea for four. The food and the presentation were excellent, and worth the money. The open sandwiches were a nice surprise and especially great was offer of additional sandwiches. The service had some issues (some amusing, some irritating). Feedback was given to the manager at the time so hopefully things will have been addressed. Will certainly go back

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OT
London
4 reviews
Dined on November 29, 2017
Overall 5food 4service 5ambience 5

Fabulous and friendly service. We had two toddlers with us and they we're still very welcoming. Lovely afternoon tea. Would highly recommend it.

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w
London
3 reviews
Dined on November 26, 2017
Overall 4food 5service 5ambience 4

We were booked for Champagne Afternoon Tea, unfortunately I didn't look at the sandwich selection before arriving on the day. There were a lot of flavours ( mustard, tarragon, mint and cucumber) that I do not like . I mentioned this to the waitress and she arranged to have these ingredients left out. It took longer for our afternoon tea to be ready but what service! Nothing was too much trouble for either the kitchen or the waiting staff. Making our visit very enjoyable.

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A
London
1 review
Dined on November 25, 2017
Overall 5food 3service 5ambience 5

Excellent service and lovely surroundings
Sandwiches were a bit stale but everything else was really nice

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A
London
7 reviews
Dined on November 24, 2017
Overall 5food 5service 5ambience 5

Good food and classy. We enjoyed our time there. Helpful staffs and good tea and food.

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OT
London
1 review
Dined on November 18, 2017
Overall 3food 4service 3ambience 3

Table was not ready on turning up had to sit outside for five minutes, whilst there were empty tables inside. As we were not drinking alcohol we seemed to be left alone ,ignored compared to other tables not asked if we would like more scones or cakes. Although an enjoyable experience felt we were not treated as well as the alcohol drinkers.

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AD
London
9 reviews
Dined on November 14, 2017
Overall 5food 5service 5ambience 5

The best afternoon tea in town in my opinion!! and the perfect setting to catch up with an old friend. The gluten free options were delicious and for once I did not feel that I was 'missing out' because of my intolerance, and we were given a little parcel of desserts that we could eat. The Ruinart champagne a perfect complement!

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