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  5. Upper West Side

5 Napkin Burger - Upper West Side

4.5
4.5
1356 Reviews
$30 and under
Burgers
5 Napkin Burger is a premium, full-service burger restaurant with a full craft beer & cocktail bar.

Make a reservation

2 people

7:00 PM


Booked 13 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Burgers, American, Bar / Lounge / Bottle Service

  • Hours of operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Phone number

    (212) 333-4488

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Andy D'Amico

  • Private party contact

    info@5napkin.com: (212) 757-2277 ext. 293

  • Neighborhood

    Upper West Side

  • Cross street

    West 84th Street

  • Parking details

    Street parking with meters on Broadway

  • Public transit

    1 train to 86th Street.

  • Additional

    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 1,356 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

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  1. ES

    EllenS

    Salt Lake City

    6 reviews

    vip
    4.0

    6 reviews

    Dined 4 days ago

    overall4food4service4ambience4
    Great place to grab dinner before the movies across the street. Burger was very good as was the matzoh ball soup. Very noisy place.
  2. JB

    JocelynB

    New York Area

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food4service4ambience4
    My friend & I ate outside under the cover. It was nice & there were heat lamps. The food was tasty & I was able to modify it to my dietary needs, which I really appreciated. Staff was friendly. I would definitely go back.
  3. JS

    JeffS

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food1service3ambience2
    Most of the food was served lukewarm. Food quality has also declined from previous visits, and one dish portion in particular was reduced in size by almost half. Music was too loud and precluded any dinner conversation. Staff was very nice as always, but overall was disappointed, and have eaten there more times than I can count.
  4. K

    Katofnyc

    New York Area

    24 reviews

    vip
    4.0

    24 reviews

    Dined on September 9, 2022

    overall4food5service4ambience4
    I felt like the friendly waitress to be very nice but we had to ask for certain things more than once. Like not really listening. It’s our go to place for a quick meal out and I like the chef’s flexibility on swapping out different greens for the salad. THe burger was cooked to perfection! The sweet potato fries are fantastic. If they ever go off the menu I would be sad.
  5. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on September 9, 2022

    overall3food5service3ambience3
    The service is way too slow outside
  6. KM

    KatM

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on August 25, 2022

    overall5food5service4ambience4
    After many visits to 5 Napkin Burger in Hell's Kitchen, I decided to give the Upper West Side 5 Napkin Burger a try and was not disappointed. I went with my friend and we split two appetizers (hatch chili cheese fries and onion rings) and each got a burger. The burgers were incredible as usual and I enjoyed both the onion rings and the fries, even though the fries were mostly cheese fries with very little chili. The prices are reasonable (a little more on the expensive side) and the staff members I interacted with were nice.
  7. ES

    EduardoS

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5
    The service was great and the staff was very accommodating.
  8. z

    zzzz

    New Orleans

    4 reviews

    4.0

    4 reviews

    Dined on August 20, 2022

    overall4food4service5ambience5
    5 napkin Burger was poorly seasoned but otherwise cooked properly and excelkent quality
  9. OT

    OpenTable Diner

    New York Area

    17 reviews

    5.0

    17 reviews

    Dined on August 14, 2022

    overall5food5service4ambience4
    Always a great meal at 5 napkin! Especially happy to go during restaurant week!
  10. SR

    SamaraR

    New York Area

    1 review

    5.0

    1 review

    Dined on August 12, 2022

    overall5food5service5ambience5
    I got the bacon cheddar burger which was amazing! I ate it so fast I was surprised. The waiters were so polite and made everything easy going
  11. J

    Jeff

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on August 7, 2022

    overall5food5service5ambience5
    Always enjoy meals and beers here, and with Restaurant Week it was even better!
  12. MA

    MaryclaireA

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on August 2, 2022

    overall5food4service5ambience5
    The burger delicious. The Mac n cheese, ordinary. Not bad. Just not special
  13. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Amazing burgers always
  14. K

    Katofnyc

    New York Area

    24 reviews

    vip
    4.0

    24 reviews

    Dined on July 30, 2022

    overall4food5service5ambience4
    Food and Service were excellent! I just love that the chef is willing to substitute the lettuce of my choice in the salad combos offered. And that you can pick your protein from a wide selection for these salads. Especially at a burger place. I mean I love their burgers but every now and then you just want a salad on a hot summer night. The blueberry mint lemonade was great too! Too bad 84th street has so many mosquitos. That is the only negative in a really nice evening out!
  15. T

    Tabber

    New York Area

    18 reviews

    vip
    4.0

    18 reviews

    Dined on July 30, 2022

    overall4food4service5ambience4
    The host and server and entire team did a great job. Alexandra our server was wonderful and made it a special night for us (date night). The food was delicious and we took home leftovers. Thank you to the team!
  16. OT

    OpenTable Diner

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on July 29, 2022

    overall4food4service4ambience4
    Very good burgers. We both enjoyed our food. Spacious and comfortable unlike many Upper West Side joints that are cramped. We sat at a nice window booth. I could also see returning to sit at the bar that looked like a good place to unwind if dining alone
  17. HW

    HarveyW

    New York Area

    42 reviews

    vip
    4.0

    42 reviews

    Dined on July 29, 2022

    overall4food5service4ambience4
    Burger is great French fries - good Service was a bit slow outsdie
  18. SK

    StefanoK

    New York Area

    14 reviews

    vip
    4.0

    14 reviews

    Dined on July 28, 2022

    overall4food3service5ambience3
    Very good burgers but… we were looking for something special and did not find it here. The bun was cold. The waitress was so kind that it deserves 4* in place of 3.
  19. DI

    DeanI

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on July 26, 2022

    overall3food3service3ambience3
    5 Napkin Burger has been around for more than 15 years and while still being a good burger, has stopped being a great burger. It's not the amazing, savory burger of the past.
  20. OT

    OpenTable Diner

    Tampa

    3 reviews

    5.0

    3 reviews

    Dined on July 20, 2022

    overall5food5service5ambience5
    July 20th 2022 Service was personal and professional. Burgers were outstanding… Carrot cake a must!! Hidden gem!
  21. MS

    MichaelS

    1 review

    4.0

    1 review

    Dined on July 17, 2022

    overall4food4service5ambience4
    As expected, and with some vegan options as needed
  22. l

    lauriew

    New York Area

    8 reviews

    vip
    5.0

    8 reviews

    Dined on July 15, 2022

    overall5food5service4ambience3
    great burger
  23. CD

    ChristopherD

    1 review

    5.0

    1 review

    Dined on July 10, 2022

    overall5food5service5ambience5
    It was a wonderful evening. Our waiter was very pleasant and attentive and gave great recommendations. The food was superb; it was even better than I remembered.
  24. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5
    Tried the N5 vegetarian burger.. yea, it’s good!!
  25. S

    Susan

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on July 4, 2022

    overall4food4service2ambience3
    If you want a very good burger this is the place for that. However, the wait staff needs training. We were seated at a table that still had the remnants of the previous diners even though there were other tables available. We were a party of three but we were brought 2 glasses of ice water with no straws. There were no non-alcoholic beverages on the menus we were given and the waiter said we should have been given the drink menu but did not go and get those for us. Two iced teas were brought to the table with only 1 spoon to stir in sugar (perhaps because I asked for unsweetened ice tea). The best thing the waiter did was to make us aware that the burgers could be ordered in different sizes for different prices; nowhere was that stated on the menu. When it came to dessert, 3 of us were brought 1 dessert menu. The much-too-sweet apple pie was delivered cold on a warm plate. Thumbs up for the burgers,but thumbs down for everything else about the dining experience there.
  26. UW

    UWSDiner

    New York Area

    2 reviews

    vip
    2.0

    2 reviews

    Dined on June 30, 2022

    overall2food1service2ambience3
    We used to love the food at this place, but they have changed the menu and preparations. Lamb burgers used to be outstanding ... gone! Fries used to be really great and would be as good as you would find in great French bistros ... replaced by no taste no flavor thick fries! The service was slow too. We will not go back.
  27. EP

    ErikaP

    New York Area

    11 reviews

    vip
    4.0

    11 reviews

    Dined on June 29, 2022

    overall4food4service5ambience3
    We had a very enjoyable evening outside. The classic margaritas were truly excellent, Warm and neighborly, this 5Napkins has become a favorite. The food was, as always, well prepared and tasty. So glad the matzo ball soup has made a comeback.
  28. MG

    MarleneG

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on June 24, 2022

    overall4food4service4ambience4
    The kitchen was slow. Our server was attentive but seemed harried. Food was good. Will go back again.
  29. VM

    VeronicaM

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on June 19, 2022

    overall5food4service5ambience5
    Great place for a quick bite! Milkshakes are good and the wings .
  30. S

    Sjep

    New York Area

    11 reviews

    3.0

    11 reviews

    Dined on June 8, 2022

    overall3food2service3ambience2
    burger was ordered medium rare came out medium well and fries were cold. took ten minutes to get server back to bring it back. he didn't apologize for the error, the delay or wrecking our family lunch. took another 15 minutes to get a new burger (this one was medium rare). we ate outside, and obviously not the fault of the restaurant, but construction noise down the block was deafening. not a great experience.
  31. KB

    KishaunaB

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on June 3, 2022

    overall5food5service5ambience3
    Food was amazing, our waiter was amazing, recommended highly
  32. A

    Anonymous

    New York Area

    30 reviews

    vip
    3.0

    30 reviews

    Dined on May 31, 2022

    overall3food3service4ambience2
    Good "bar" food, especially for the special they happened to have on the day
  33. OT

    OpenTable Diner

    New York Area

    8 reviews

    4.0

    8 reviews

    Dined on May 26, 2022

    overall4food5service3ambience4
    Clearly understaffed on the night but we
  34. MO

    MarioOrtizFitness

    1 review

    5.0

    1 review

    Dined on May 24, 2022

    overall5food5service5ambience5
    Great food and service ! A must go. You went be disappointed
  35. HW

    HarveyW

    New York Area

    42 reviews

    vip
    4.0

    42 reviews

    Dined on May 24, 2022

    overall4food4service2ambience3
    burgers are great... service outside very slow be prepared to be patient.
  36. MD

    MariaD

    New York Area

    1 review

    3.0

    1 review

    Dined on May 22, 2022

    overall3food3service4ambience3
    Service is fast and friendly. Food is just ok. Ordered a burger medium and it came pretty well done. Same for my friend. Not really much taste to it either. Fries were obviously frozen vs fresh. For the price Bare Burger is much better. However service is very good.
  37. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on May 15, 2022

    overall5food4service5ambience4
    Very cool place to go to. The food is very good and the drinks are fantastic.
  38. A

    Anonymous

    New York Area

    30 reviews

    vip
    4.0

    30 reviews

    Dined on May 4, 2022

    overall4food3service3ambience2
    Comfort bar-like food, which, with their specials, becomes an attractive option.
  39. r

    richard

    New York Area

    1 review

    4.0

    1 review

    Dined on May 4, 2022

    overall4food5service4ambience4
    New York est tres cosmopolite! Des menus en langues différentes en scannan le menu avec le tel portable serait bien venu
  40. D

    Drew

    New York Area

    12 reviews

    4.0

    12 reviews

    Dined on April 30, 2022

    overall4food4service5ambience3
    Very friendly and accommodating staff

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Screening

    • Staff is vaccinated

FAQs

You can order delivery directly from 5 Napkin Burger - Upper West Side using the Order Online button. 5 Napkin Burger - Upper West Side also offers takeout which you can order by calling the restaurant at (212) 333-4488.

5 Napkin Burger - Upper West Side is rated 4.5 stars by 1356 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 13 times today

Order delivery or takeout

Other options

  • Order online
Google Map for 5 Napkin Burger - Upper West Side

2315 Broadway, New York, NY 10024

Additional information

  • Cross street

    West 84th Street

  • Neighborhood

    Upper West Side

  • Hours of operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Cuisines

    Burgers, American, Bar / Lounge / Bottle Service

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Street parking with meters on Broadway

  • Public transit

    1 train to 86th Street.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Andy D'Amico

  • Additional

    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

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