Afternoon Tea at Caffe Concerto Kensington

4.3
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13 Reviews
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£25 and under
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Italian
Opened in March 2007, across from Kensington high street station, this prominent location has proved a popular destination for the many local businesses and hotel residents to enjoy the modern and calm atmosphere, a great escape from the busy high street Kensington.
What 13 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
3.9
service
4.2
ambience
3.9
value
Noise · Moderate
70% of people would recommend it to a friend
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JD
London
2 reviews
Dined on September 6, 2019
Overall 4food 4service 4ambience 4

All very pleasant. Food was good. A refill of the teapot would have moved the experience up to five stars.

MN
London
1 review
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

Friendly staff, mostly romanians, fresh and tasty food! I would recommend!

JE
London
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Visiting from Australia, caught up with friends here & it was lovely!

LA
London
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Thank you so much to the manager and the team at the Kensington branch for letting me celebrate my birthday well. I was given a private table, the food was nice and filling, absolutely worth the price. Service was attentive and the staff were patient when my girls and I wanted to take photos against the lovely interior decor. Would definitely visit again!

TN
London
1 review
Dined on July 6, 2019
Overall 3food 4service 2ambience 3

Good food, but the tea was disappointment, ordinary tea bag for afternoon tea
Service also wasn't very good, waiters were toi busy. Food and drinks didn't Come at the same time. At the end my tea was already cold and I haven't even started the swseet cakes wich inclused to the afternoon tea.

CC
London
1 review
Dined on May 28, 2019
Overall 1food 1service 1ambience 1

Upon arriving to the cafe we were shocked when in fact the cafe was not open and it was under construction! We were never informed that the cafe was closed when booking. As this was a surprise for a friends birthday you can only imagine the embarrassment my friends and I felt, we were lucky enough to get in somewhere else for afternoon tea. I am extremely unhappy about this and we have had to compensation or apology.

JM
1 review
Dined on July 12, 2018
Overall 3food 4service 1ambience 3

The tea and food served was very good and we didnt have to wait long. Unfortunately the restaurant did not know we were coming for the afternoon tea. The waitress didnt know what kind of teas they have on their menue, so we had to explain to her. And finally we had to ask for plates as she seemed to think that the etagere with the Food on it was enough.

VD
1 review
Dined on May 5, 2018
Overall 5food 5service 5ambience 5

Excellent welcome.
Service extraordinary
Good divine
Staff..very professional

T
1 review
Dined on March 11, 2018
Overall 1food 1service 1ambience 2

Treated my mother and aunt to afternoon tea. I was extremely disappointed with the service. We arrived went the restaurant was at an quiet period. Once seated we waited around 15 minutes for a waiter to attend to us but we were overlooked patiently waiting while the waiters were walking around avoiding contact while I was trying to get their attention. The manager had noticed we hadn’t be served as well as the two other tables there had been waiting as well. Once we received our order unfortunately it was dissatisfying. The atmosphere was quite dull and I didn’t enjoy the experience as I had highly recommended it to my aunt and mother. For the standard of the restaurant I expected the customer service to be immaculate. I totally prefer the service at Stratford Westfield!

OT
London
1 review
Dined on December 6, 2017
Overall 5food 5service 5ambience 5

A very pleasant and friendly atmosphere food excellent service excellent

s
London
5 reviews
Dined on September 16, 2017
Overall 4food 5service 5ambience 4

Although we had booked a table and had confirmation of this they weren't expecting us. We were lucky as a table was available when we arrived. We had afternoon tea for 4 and it was good value and the staff were great!

OT
London
1 review
Dined on May 13, 2017
Overall 3food 3service 4ambience 4

The afternoon tea was at a higher price than advertised on their website. The pot of tea was tiny - enough for a cup and a half! Any more tea was charged for so the total was much higher than expected! Also the sandwich bread was very dry. Not impressed!

m
Manitoba
25 reviews
Dined on October 22, 2016
Overall 3food 3service 5ambience 3

unfortunately I would not recommend café concerto for afternoon tea, the service was excellent however we wanted big pots of tea and were charged extra for another small pot of tea.
the sandwiches did not have any tast and hardlyany filling and the bread appeared old. the scones were very stodgey and not enough jam was supplied so we needed to ask for more again
there was a lot of clotted creme and that was nice. one of the pots of dessert had a hair in it so we asked for a replacement.