American Lobster

4.4
158 Reviews
$31 to $50
Seafood
Here at American Lobster, our daily goal is to create, serve and enjoy fine food. We love fresh food, flavorful food, food that’s in season, and food that’s distinct. Every morning before opening American Lobster's kitchen, we stock our shelves with market fresh ingredients, so that the food we serve you is as fresh and flavorful as can be. We welcome you to our restaurant, and wish you a hearty appetite.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
What 158 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.3
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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E
Esteeman
New York Area
7 reviews
Dined 4 days ago
Overall5food5service5ambience4

Just a wonderful place to dine. Good menu choices, quaint decor and super fantastic serving staff!

MK
MariK
San Francisco
2 reviews
Dined 4 days ago
Overall4food4service3ambience3

Overall it was a very good meal. The service was really slow, but there was a table of 10 in our section so I think that made the service slow that day. I got the seafood trio, which was good, my son got the salmon which he liked. Husband got the steakhouse burger (I think that’s what it was called) he said it was great.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on June 12, 2021
Overall5food5service5ambience5

Went to celebrate our son’s graduation. Our family of seven was sat quickly, the server was attentive and thorough and the ambiance welcoming. The food came out flawlessly and was simply delicious. We will save this place as a favorite and be sure to return.

DB
DavidB
1 review
Dined on June 11, 2021
Overall1food4service1ambience2

When we arrived we were seated pretty quickly as we had a 6:30pm reservation. When the waitress came to the table to take our drink order, we informed her we were ready to order our dinner also. Instead of bringing the dirty dishes from another table (which she had in her hand) into the kitchen first, she placed the dirty dishes on our table and asked us for our order. I looked at the dishes and just shook my head... so the appetizer came, the salads came and then nothing for 24 minutes. The waitress did not come back to say anything until 2 minutes before the food came telling us that they just finished a table of 17 people...and our food will be out shortly. So now the food comes by a different server and it is not correct, so they bring part of my meal back into the kitchen. I had asked for tarter sauce for the fish that was still remaining on my plate and it did not come back until the other correction was made.. Being in the business for many years, I find the service at American Lobster sub-par. The one upside to the whole experience is that the food was good. However, the service was not. I have not decided whether we will return or not. I have never tipped under 25 % ever in my entire life and last night for the very first time I did. The young lady that was clearing other tables (bus-girl), and resetting them was very pleasant and I tipped her something for getting me a to-go box.

HH
HeatherH
Atlantic City
2 reviews
Dined on June 9, 2021
Overall5food5service5ambience5

Everything is always amazing! The staff, the food, the management… our favorite place. Couldn’t ask for better!

TL
ToniL
1 review
Dined on June 4, 2021
Overall5food5service5ambience5

The whole experience was great. Ashley our server was attentive and courteous. When I had to utilize the restroom I encountered another wonderful server. She was more mature but extremely kind. The food was absolutely delicious and prepared the correct way. Pricing a bit high but well worth the price.

MM
MooseMan
1 review
Dined on June 4, 2021
Overall3food3service4ambience3

Small portions, very pricey and was awake sick to my stomach all night afterwards. Would not return.

MB
MelB
Poconos
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

Food was excellent,menu had a good variety. Everything cooked precisely and so tasty.

RS
RyanS
New York Area
5 reviews
Dined on May 29, 2021
Overall4food3service5ambience4

The service and atmosphere were good, but the food wasn't what I would have expected. Our appetizer (crab and spinach dip) as well as drinks were great, but the dinner was not good. We got the lobster roll and seafood trio for dinner and while the lobster roll was moderate, one set of crab legs was so salty I couldn't eat it. The rest of the plate was average, but with the one set of legs being that bad I'm giving the overall only 3 stars.

KP
KimP
Philadelphia
1 review
Dined on May 28, 2021
Overall5food4service5ambience5

Food was delicious! Had the Halibut and lobster bisque. Fish was cooked perfectly and the bisque had lots of lobster chunks. Excellent service- Kim was our waitress- very attentive!

SA
SabrinaA
1 review
Dined on May 26, 2021
Overall5food5service5ambience5

Enjoyed the food and service provided! Server was nice and made sure we had everything we needed

JS
JenniferS
Philadelphia
6 reviews
Dined on May 23, 2021
Overall5food5service5ambience5

Always a good meal. Loved seeing smiling faces! We'll be back again soon!

CG
ChrisG
Philadelphia
1 review
Dined on May 22, 2021
Overall4food4service5ambience5

Last minute

KH
KarenH
Philadelphia
13 reviews
Dined on May 16, 2021
Overall4food4service5ambience4

Service was great and the food was very good. I had the Lobster Roll which was very tasty and the portion was quite large.

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 16, 2021
Overall2food2service1ambience2

Our server was not forthcoming about specials or menu knowledge. The food was not as good as when first opened. So much salt was used. The service was very slow. There must have been a problem in the kitchen or with our order. Instead of being honest, the server flubbed her way through an explanation. Other tables with larger parties, who were seated after us, were served and left much earlier than our small party of three.

D
Donna
Philadelphia
5 reviews
Dined on May 16, 2021
Overall2food2service2ambience3

1st time I ate here the food was good. This time there were so many things wrong. Not sure I'll go back. Worst lobster bisque I ever tasted. Scallops wrapped in bacon were overcooked and bacon was crisp and dried out. Waited about 45 minutes for steamed clams! When our food came the zucchini & squash vegetable was good but they never brought me my salad so I got that after I started eating my meal. The French fries are the best thing there. The Lobster mac & cheese had only very small pieces of lobster, you had to hunt for them. The fish & chips looked good and the Crab salad was nice and a large portion. Clearly they do not have enough help and we didn't mind too much spending over 2 hours for lunch!

MM
MichaelM
1 review
Dined on May 15, 2021
Overall5food5service5ambience4

Great place and food. Seafood excellent and wings and burgers are better than most pubs in area.

MJ
vipMarkJ
Philadelphia
28 reviews
Dined on May 14, 2021
Overall4food4service3ambience4

Dinner for 2 at 6 PM on a recent Friday evening. Arrived a few minutes early and were seated right away. Met our server and drinks were ordered. Both arrived quickly and were very good. Apps and dinner orders were put in and all was well. A couple SNAFU's and our apps were still nowhere in sight. Apologies made and accepted and a little while later our salads came out. About 45 minutes had passed. Both salads were great. I suggest you try the Cusabi dressing. Not too hot and nice and creamy. Finished salads and still no apps in sight. Bisquits were offered and delivered. Very good. Some apps came out , looked like ours, but they went to an adjacent table that came in 30 minutes after our seating. Another 20 minutes or so and our server was again apologizing for the delay and mix up. Soon after, our apps did arrive. We had the Scallops wrapped bacon and the sweet and spicy scallops. They were both very good and done very well. Our dinners were brought out about 15 minutes later. Both dinners were good with DW's being the better choice. Desert and coffee ordered to end the night. Total time was 2 hours and 45 minutes from start to finish. Like I said, there were a couple snafu's and apologies. There was an adjustment in out check. This being said, we will return and try again with some different choices. All in all, since we were in no hurry anyway, it was an okay visit. We will be looking for better next time because these things happen.

TK
TracieK
1 review
Dined on May 14, 2021
Overall5food4service4ambience2

I would have to say that the food was very good. The menu was a bit pricey; however, the food was fresh. I made a reservation on line and then changed it with no problems. We were seated upon arrival. Our server was extremely versed on the menu and answered all questions without any hesitations. Overall, a very positive experience...

PA
PAmom
New England
2 reviews
Dined on May 12, 2021
Overall3food4service3ambience3

Food was very good but too pricey!
Service was fine.

CA
ChrisA
1 review
Dined on May 12, 2021
Overall4food3service4ambience5

I had a party of 7 and we all liked the food but felt it was over priced. Our server was outstanding and the reasturant was immaculate! We did purchase up sales like alchohol and deserts but quanity/quality versus price just wasn't there for us. We would go back so I definitely think you should try it out.

c
caseyw
Philadelphia
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Food waa amazing. Fresh lobster cooked to perfection Wait staff extremely friendly and helped each other with their respective duties.

OT
OpenTable Diner
Poconos
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Mother’s Day was excellent due to the great food and stellar service. We were sat early when we arrived ahead of our reservation time. The staff were courteous and accommodating.

GA
GilmoreA
Philadelphia
1 review
Dined on May 9, 2021
Overall3food4service5ambience4

Everything was very good except the time it took to get our food. The appetizers were very slow in coming and we waited about an hour to get the main course. We arrived about 1:05 and did not leave until after 3.00 and we didn't linger or have desert. Too long!

S
Stephanie
San Francisco
1 review
Dined on May 8, 2021
Overall5food4service5ambience5

Very good cocktails. The specials and competitively priced. Though the lobster tails were a little mushy on the bottoms but not a huge deal. Everything from the apps to the entrees was delicious.

SF
StephanieF
Philadelphia
3 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Really nice experience. Good food and good service!

H
Heather
Philadelphia
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

Maggie was our server and she was exceptional! Very personable and knowledgeable about the menu

JT
JasonT
Philadelphia
1 review
Dined on April 28, 2021
Overall5food5service5ambience5

Have been wanting to eat here since they’ve opened. Finally had the chance and zero regrets! Awesome food, server was great. Overall good night. Will definitely be back!

D
Dave
Poconos
3 reviews
Dined on April 25, 2021
Overall4food4service5ambience4

Everything was great- so many awesome choices. Will be going again

AR
AlexandraR
Philadelphia
1 review
Dined on April 24, 2021
Overall3food2service3ambience2

Just ok..nothing special. Ambience none. It wasn’t really what we expected .

DS
DavidS
Philadelphia
3 reviews
Dined on April 24, 2021
Overall3food4service2ambience3

Service was extremely slow. Dinner for four took two hours. Food was good, waitress was nice and well mannered but not attentive to our table’s needs.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

Food and service was outstanding.

EV
EmilyV
Atlantic City
3 reviews
Dined on April 24, 2021
Overall3food3service2ambience3

Service was very slow and steak did not come out cooked properly

WR
WillyR
New York Area
11 reviews
Dined on April 24, 2021
Overall4food4service3ambience3

This was our third visit and the first visit on a Saturday night. Because they were very busy, the service seemed to suffer from other visits. The noise level was above what we had experienced on previous visits.

We would definitely return, but we would not return on a Saturday.

AD
AaronD
Philadelphia
1 review
Dined on April 24, 2021
Overall1food1service1ambience3

Save yourself the drive and money! Half our order was cold, the other half was burnt. Our waitress seemed to disappear for long periods of time. Our overall experience took longer than two hours.

KD
KenDe
Orlando
1 review
Dined on April 21, 2021
Overall3food4service3ambience3

Quantity & quality of food should have been better to match the pricing. Understaffed so extremely slow. However, waitress was great just but slow due to not enough wait staff.

BW
BeckyW
Philadelphia
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

Can’t beat the clam special on a Sunday! They were very good and service was excellent! Will be telling all my friends and we will be back!

BG
vipBonnieG
Philadelphia
16 reviews
Dined on April 17, 2021
Overall4food4service4ambience4

good food good service plenty of menu items for everybodys taste

CY
ChristopherY
Philadelphia
1 review
Dined on April 17, 2021
Overall2food1service1ambience5

Well our experience started off bad when we ordered our drinks. My wife ordered a beer and I ordered a Long Island Ice Tea. When the drinks arrived mine came with fruit which still had a piece of the sticker on it that was starting to detach in my drink. We ordered appetizers and salads that came out in the proper amount of time. Afterwards the dinners came out and the waitress dropped them off and left. My wife ordered a lobster tail and it came out not fully cooked all the way through. Mean while our waitress was nowhere to be found. She finally showed up because 2 other tables came in for here to service. We got her attention and she took the lobster tail back to get another one done the proper way. In the mean while she never did bring out dinner rolls to our table and the only reason that we noticed is that the 2 new tables all got rolls with their orders. The new lobster tail dinner came out well after I had finished my meal. She never made any other attempt to come over and try to calm the situation. Never asked if we wanted dessert at this point we were just disappointed and wanted to get out of there. On the way out the manager stopped us and talked to us about our experience and said the she would remove the lobster tail dinner from our bill and refund the money. She said it was no right that that happened to us and we should not pay for it. I asked her about the dinner rolls and she din not know about that and I also told her that the bar tender needs to remove the stickers when cutting fruit for drinks. Left a very unpleasant experience for our anniversary dinner.

BW
BobW
Philadelphia
18 reviews
Dined on April 14, 2021
Overall5food5service4ambience4

The food served was excellent. At our table we had Scallops, Lobster, Crab Cakes and Lobster Mac & Cheese, all were delicious and well presented. Menu is at a higher price point, but overall well worth it.

FAQs

You can order delivery directly from American Lobster using the Order Online button. American Lobster also offers takeout which you can order by calling the restaurant at (610) 881-4031.

American Lobster is rated 4.4 stars by 158 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.