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Benihana - Addison Walk, Dallas, TX

Benihana - Addison Walk

3.8
3.8
144 Reviews
$30 and under
Japanese
Welcome to Benihana, where you’ll find a dining experience unlike any other! Highly skilled and well-trained, your personal chef will entertain you while cooking such favorites as steak, chicken, seafood and fresh vegetables in traditional Japanese style on a hibachi table. Reservations are recommended at select locations.

Make a reservation

2 people

7:00 PM


Booked 58 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Steakhouse, Seafood

  • Hours of operation

    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm

  • Phone number

    0000000000

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

What 144 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.1Food
  • 3.8Service
  • 4Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Dallas

    Good for groups

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  1. OT

    OpenTable Diner

    Dallas

    2 reviews

    3.0

    2 reviews

    Dined today

    overall3food5service2ambience1
    My husband and I usually LOVE our Benihana meals but this time we were very disappointed We were near the new Dallas Addison Walk location so decided to try it. WE WILL NEVER CHOOSE TO EAT THERE AGAIN. Sadly this is by far the loudest most sterile Benihana we have eaten at. *Might as well been on an airport tarmac.* To top it off the server was deplorable. It's possible it was his first night, so, maybe it was just inexperience; we ordered hot tea which we finally got with dessert, my husband ordered hibachi steak with steamed rice but apparently he wrote hibachi chicken with fried rice. I noticed other issues with other guests at our table. The chef was very good and corrected all mistakes. Though we never had refills on our water and I don't think the lady at end of table ever got her mixed drink. Checking out took yet another 30min. Sigh. The table next to be us were set, dined and checked out long before we were able to leave. All in all we will avoid this location especially as there are other locations within a 10min drive. We highly recommend the Legacy location in Plano.
  2. KC

    KatherineC

    Dallas

    1 review

    5.0

    1 review

    Dined today

    overall5food5service5ambience5
    Our server Jordan was so sweet and treated got our drinks and appetizers in a timely manner. Brody the chef was very funny, engaging, and the food turned out fantastic.
  3. OT

    OpenTable Diner

    Dallas

    8 reviews

    vip
    3.0

    8 reviews

    Dined 6 days ago

    overall3food4service3ambience3
    This new location is not all that. This was the old Kobe Steakhouse in Addison so the remodel looks great but the experience is not the same ! I also have never eaten carrots in the rice before at any Benihana! ! I felt cheated out of the experience no tricks were done just not good! I will go back to the old location in a Dallas it’s always crowed but worth it! This location was better as a Kobe Steak!
  4. M

    Mike

    1 review

    4.0

    1 review

    Dined on November 25, 2022

    overall4food3service5ambience4
    No offense; there was two children that were crying. Hard to enjoy. Price for food/value is not there like it use ti be.
  5. KC

    KatherineC

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5
    Augie our server was very nice and personable. He made sure all our drinks were filled and extra bowls and plates were taken away once finished. Our chef Brody was very nice and gave a great performance on top of cooking everything perfectly
  6. D

    Disappointed

    1 review

    1.0

    1 review

    Dined on November 24, 2022

    overall1food1service1ambience1
    So disappointing. We learned our chef was only on his second day, but didn’t have anyone helping him or training him. Meat wasn’t cooked properly and there was no element of a show, which I believe is what you’re really paying for at a restaurant like this. Definitely not worth the price for a party of 5.
  7. g

    grrmty99

    Houston

    13 reviews

    vip
    2.0

    13 reviews

    Dined on November 24, 2022

    overall2food3service4ambience1
    We were a party of two. As they sat us on the same table with other people. They prepared the food so that one person on another party, who did not eat shrimp, her food would not mix with the rest of ours. They served me, and the other person in my party last. So by the time we got to eat together mine was cold. They should not mix parties at the same table. The service gets slowed down because of someone elses fault. Not coming back.
  8. AW

    AleshaW

    Dallas

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5
    Thanksgiving at Benihana?! Why yes, it was so good! The staff was so nice and welcoming. Food was great! Family time without the hassle of the holidays- 10/10.
  9. M

    Melmar

    Dallas

    31 reviews

    vip
    2.0

    31 reviews

    Dined on November 24, 2022

    overall2food3service2ambience2
    The location is new so maybe they’ll work out the kinks, but service was slow and not very attentive. The configuration of the table in on far left side of the restaurant was bad. The u-shape of the 3 grills made it so the guests no seated immediately by the grill were very far away. The chef wasn’t able to easily serve to those on the end. Not planning on returning to this location again.
  10. C

    Charles

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on November 23, 2022

    overall1food1service1ambience1
    This was truly a terrible experience. The restaurant was relatively empty during the lunch hour, but it took us over 2 hours to finish our meal. Our server would disappear for long stretches without returning so my brother went to see if he could get some help only to find that she and the other servers were in the back hanging out. Our chef was sweet but obviously needed to be trained more. He mixed up our orders and our food was served cold bc of the amount of time it took for him to finish cooking everything. We were also celebrating a birthday which was acknowledged 3 times by different members of the staff but ended up leaving without even being offered dessert menus. We didn’t expect much from a chain hibachi place (we went because the kids love “fire!”), but it was quite shocking they couldn’t even meet the low bar we set.
  11. MT

    MarkT

    Warwickshire

    5 reviews

    2.0

    5 reviews

    Dined on November 20, 2022

    overall2food4service2ambience1
    Food was good, but not cheap. However, service (with the exception of our server MaKayla) was horrible. We went on an evening when the Cowboys were playing, and the game was clearly the priority to the vast majority of staff. After initially being seated with 6 strangers at their table, we got a separate table for 2 at the bar. Next to us was a staff member, sat in front of the Cowboys game, alternating between talking loudly on his mobile (on speaker) and cheering the game loudly. He finished his staff dinner, and then walked around the restaurant on his phone, talking loudly. Staff members came out of the kitchen (in chef's whites) to view the game, cheering or shouting, depending on the score. MaKayla was our server, and was fantastic, despite seemingly running the bar, tables and most of the restaurant on her own. Poor girl was run off her feet, when other staff members were doing very little. Food was pretty good, but no better than other similar restaurants in the area. Bill for two of us was $140 including one drink each. It was slow coming out of the kitchen (on what was a quiet evening) and things were forgotten, so the meal service was pretty disjointed. As we were getting the bill, a guy (who we assumed to be the manager) came over to speak to us, but after thanking us for coming in, turned away from us, leant on our table and continued to watch the game. Very surreal! We've had take out from here before, and it's been excellent. However, the service and weird atmosphere means we're unlikely to return to sit and eat there.
  12. J

    John

    Dallas

    64 reviews

    vip
    2.0

    64 reviews

    Dined on November 20, 2022

    overall2food3service2ambience2
    I had to make a reservation on short notice because we had the grandkids visiting and they decided they wanted sushi and hibachi on Friday. I was unable to make a reservation at the Benihana on Banner which is closest to us but Addison had plenty of space. My wife asked me why the difference in bookings and I told her that I did not have a clue. Now I know. The Banner location is well run (We have been there) and Addison is a train wreck. We were seated at 8 PM for our 7:15 reservation. We finished just shy of 10 PM. The hibachi chef showed up at our table just after 9 PM. His name was Juan and he had very little English. Interacting with him was a challenge. Several issues with our orders which were probably communication. Bottom line is the customer world knows the Banner location is better. Go to there rather than Addison.
  13. DR

    DebbieR

    Dallas

    7 reviews

    vip
    1.0

    7 reviews

    Dined on November 20, 2022

    overall1food2service1ambience1
    Awful experience from the delayed reservation sit down time, to the hostess lack of self awareness, to the waitress, the chef and more - a very disappointing experience. We had to clean off our own table after each Sebring because the dishes were collecting on the table, had to beg for refills/simple waitress attentiveness, and more. The chef was so incredibly slow it was almost 2 1/2 hours of cooking and we left l before the rest of the table’s steaks were even beginning to be prepared. The fried rice was not fully cooked - hard to chew, our steaks were overcooked and each food item had a very long lag time between the next. There was so much wrong with this dining experience that we will most likely never go back! The only saving grace was the manager’s acknowledgment of our awful experience- he actually witnessed it happening! He told us that corporate would not allocate enough funding for more qualified help. A total train wreck!
  14. T

    Tourist

    New England

    1 review

    4.0

    1 review

    Dined on November 19, 2022

    overall4food4service5ambience4
    Lower key hibachi dinner. Not all the tricks they do at the other places.
  15. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on November 18, 2022

    overall1food2service1ambience4
    The chef who was cooking for us took an extremely long time to get our food finished. We had a reservation at 530 and we had a movie showing next door that started at 715. We didn’t even get out main course by 715. Ultimately, once our food was finished being prepared, we had to put it in a to go box and we’re still late for the money. It should not take 1hr 45mins to prepare a meal for 2 people with no appetizers. I doubt I will ever go back to Benihana ever again. This was disappointing
  16. S

    Samm

    Dallas

    1 review

    4.0

    1 review

    Dined on November 18, 2022

    overall4food4service3ambience5
    They ran out of salad and ice cream towards the end of the night.
  17. KB

    KellyB

    1 review

    1.0

    1 review

    Dined on November 16, 2022

    overall1food1service1ambience1
    Worse food and service I have ever had. Will never go back there and will make sure to tell everyone not to go there.
  18. OT

    OpenTable Diner

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5
    Very was delicious and well seasoned. My waiter was great
  19. PB

    PeteB

    Dallas

    1 review

    2.0

    1 review

    Dined on November 14, 2022

    overall2food1service1ambience4
    Forgot salad, forgot shrimp appetizer. Food was bland, no taste. My date was seved her sushi 30 minutes before cooked food. food was not served to all at same time. Not nearly as good as Kobe Steak was in same location. I hesitate to go back
  20. LJ

    LakyshaJ

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food2service2ambience2
    It’s very over rated. Food & atmosphere was mid. Our waiter & cook was very nice & attentive.
  21. L

    Lourdes

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    overall1food1service1ambience1
    Waited an hour to be seated even though we reserved a table ahead of time online and the front staff told us 20min wait- this was at 9:00pm. Then waited another hour for our chef to even star cooking and it turned out it was someone who was training with no experience. Not only that but we had hungry small kids with us! I just wish they would have been more transparent as to how long it was going to take because we spend a total of almost three hours here. By the time all our food was cooked it was cold and my children were too tired to eat because it was close to midnight. Worst experience for our first time-will deffenitly never return.
  22. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    overall1food2service1ambience1
    Waited an hour after our reservation time, asked if we could just eat in the bar area because we had a movie to attend but no one ever waited on us so we left!
  23. JE

    JillE

    Dallas

    23 reviews

    1.0

    23 reviews

    Dined on November 13, 2022

    overall1food1service1ambience1
    Absolutely TERRIBLE. I have to say I love Benihana but it was awful. 1. No staff 2. Waited for 2 hrs for a person to make the food. 3. Took reservations for tables knowing there were not cooks to take care of the reservations. 4. Cooks not trained in proper Benihana recipes. Dumped so much Butter 🧈 on everything that it made us sick. 5. Until Benihana takes care of the problems at this location we will not be back. What a shame to know that this is acceptable when the company used to pride themselves on the full Benihana experience so much. 6. Didn’t clean tables after food was cooked properly so we sat and smelled burnt smoke as we waited and waited for anything to be done. I think my post gives you a pretty clear picture of how this location is caring for there patrons.
  24. 1

    11bravo

    Dallas

    1 review

    2.0

    1 review

    Dined on November 12, 2022

    overall2food1service5ambience4
    Came there for our anniversary expecting an experiencing that we had at other Benihanas and left very disappointed. The food quality was very poor. The quantity for the increase in price was also a disappointment.
  25. OT

    OpenTable Diner

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5
    We had a great first experience at this new location and will be our future date nights, birthdays and anniversaries as well. We always went to the Banner location but Addison location with the chef Van is our new place. Thank you for being great from beginning to the end of our dinner. Esteban was also great. Have a blessed weekend and look forward to many more outings at this new Benihana. Michelle Cervantes Celebrating Veterans Day for my husband, thank you LOVE for your years of service.
  26. D

    Diningout

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5
    This is a new location, and boy is it nice inside! Check it out
  27. OT

    OpenTable Diner

    Dallas

    1 review

    vip
    1.0

    1 review

    Dined on November 11, 2022

    overall1food1service1ambience1
    Was the worst dining experience I’ve ever had in my life. The waitress missed half the food order horrible service and then the cook was a trainee with no direction or anybody guiding him, raw chicken everything was undercooked and gross.
  28. BP

    BioncaP

    1 review

    3.0

    1 review

    Dined on November 11, 2022

    overall3food5service5ambience5
    We were sat at 7:20pm and our food did not start getting cooked until 9:00pm. Longest wait time I’ve ever had
  29. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on November 4, 2022

    overall1food3service1ambience3
    This new Benihana location really needs to get it together. Very subpar in comparison to the other locations I’ve visited in other cities. I’ll stick to their other more established locations in the future.
  30. BB

    BelindaB

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on November 1, 2022

    overall5food5service5ambience5
    Love this place, everyone is so nice and makes you feel so comfortable!! The waiter was very friendly & he was right in spot with anything we needed!! I was celebrating my birthday and they made it wonderful! Food is excellent!!
  31. OT

    OpenTable Diner

    Dallas

    2 reviews

    1.0

    2 reviews

    Dined on October 30, 2022

    overall1food1service1ambience1
    Reservation at 8:15. Sat at 8:42. Chef came to cook at 9:32…by then 2 people had already left our table. We were on the verge of leaving as well. Food was mediocre at best and expensive. Left at 10:22. Super disappointing. Won’t be back.
  32. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on October 30, 2022

    overall1food3service1ambience4
    We were seated an 1 late . awe never god all our courses . the service was horrible and then when i approached a manager , nothing improved . We never even got the rice with the meal and we hen we said something , they just said sorry we are soo busy .
  33. AC

    AddisonCarGuy

    Dallas

    24 reviews

    vip
    3.0

    24 reviews

    Dined on October 30, 2022

    overall3food3service4ambience4
    Haven’t been in 30 years. Show was great but steak overcooked portions are small. Noisy!!!
  34. OT

    OpenTable Diner

    Dallas

    2 reviews

    3.0

    2 reviews

    Dined on October 29, 2022

    overall3food2service3ambience4
    We have visited several locations across multiple states and this was our least favorite experience. The chef seemed inexperienced and the food was over cooked. It was chaotic at times and you can tell they haven’t found their footing yet.
  35. T

    Tony

    1 review

    3.0

    1 review

    Dined on October 29, 2022

    overall3food1service4ambience4
    I have been a long-term customer of Benihana for many years, and the food was completely different, the fried rice was dry, the quality of sushi was terrible, and I was extremely disappointed in the quality of the food. I am not sure what has happened. But maybe it’s because you’re training chefs that only have a few years of experience and the hibachi should be left for the pros. it’s disheartening to see less and less of the actual hibachi chefs that trained their whole lives. I just know overall it look like a commercialized hibachi joint and no longer the wonderful feeling of Benihana that I experienced for many many years. I’m not sure we will be back. I hate to sound rude, but it was like being at a Denny’s with hibachi. And I only say this because I’ve been a huge fan and my whole family knows that Benihana is my place to go, and after this experience, I will probably never go again unless something changes. I do want to point out also that our wait time was way too long, they told us they even had a shortage of chefs. Our waiter was precious. However, he could not seem to keep up and kept forgetting. Everything brought us cold food, even forgot to bring condiments and soy sauce, etc. for the record. I am never one to complain especially about Benihana. This was not a good experience.
  36. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on October 28, 2022

    overall1food3service1ambience3
    The server was nowhere to be found half the meal. No support staff, chef had to keep asking people to bring him things. The chef arrived at the table 1 hour and 30 minutes after we sat down . He was the only pleasant part of the experience. High likelihood we will never step foot in a Benihana ever again.
  37. AB

    AppalB

    Dallas

    6 reviews

    5.0

    6 reviews

    Dined on October 27, 2022

    overall5food5service5ambience5
    Me & a friend came for a late birthday dinner. Love the new location.. it is very well put together. We had an amazing server! She was sweet & very much on top of everything. I can’t remember her name but she was excellent! Our cook was Brody! He was hilarious and he was very fun with us ladies. We laughed the entire time. I got the edamame, the spicy Diablo noodle dinner combo.
  38. JB

    JayB

    San Francisco

    6 reviews

    3.0

    6 reviews

    Dined on October 23, 2022

    overall3food5service4ambience3
    Was seated 20 mins after our reservation and then waited for over an hour to get the first course. Total meal time was 2 hours and 30 mins. Looks like restaurant staff had way too many tables for dinner rush
  39. TM

    TinaM

    Dallas

    10 reviews

    vip
    5.0

    10 reviews

    Dined on October 23, 2022

    overall5food4service5ambience4
    We had the most attentive waitress, Jordan, and she took care of our every need. We had an amazing time and the food was delicious! I can't wait to go back.
  40. OT

    OpenTable Diner

    Chicago

    4 reviews

    vip
    4.0

    4 reviews

    Dined on October 23, 2022

    overall4food5service4ambience5
    Out of town visit

FAQs

Benihana - Addison Walk is rated 3.8 stars by 144 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 58 times today
Google Map for Benihana - Addison Walk

5000 Belt Line Rd, Ste 600, Dallas, TX 75254

Additional information

  • Neighborhood

    North Dallas

  • Hours of operation

    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm

  • Cuisines

    Japanese, Steakhouse, Seafood

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    None

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Wine

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