BJ's Restaurant & Brewhouse - Tri-County Mall

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1. MD

   MayaD

   Cincinnati

   1 review

   2.0

   1 review

   Dined on April 28, 2022

   overall2food5service1ambience2

   Service is very bad. No one came.for refills. Very bad service.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on April 30, 2022

   We are sorry to read your recent experience with us was not up to par, _NAME_. We will work with our team to make sure this does not happen again. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

   Report
2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on April 23, 2022

   overall5food5service5ambience5

   We were celebrating a birthday! We all had a great time!!!

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on April 25, 2022

   WOW! I loved your comments, thanks for the great “pat on the back.” We really appreciate it! Looking forward to serving you again. Don't forget to sign up for Premier Rewards PLUS before your next visit and snag a free Pizookie®!

   Report
3. S

   Silver

   Cincinnati

   7 reviews

   5.0

   7 reviews

   Dined on March 18, 2022

   overall5food5service5ambience5

   My freinds and I had just buried another of our freinds young son. Although the moment we gathered for was sad it was so beautiful to get together and celebrate his life and our memories of him. RIP Bryant. We will miss you🫂😇

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on March 20, 2022

   Thank you for your review. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon!

   Report
4. CM

   CiaraM

   Cincinnati

   1 review

   5.0

   1 review

   Dined on March 12, 2022

   overall5food5service5ambience5

   Waiter was awesome & food was quick . Waiter deserves a raise

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on March 14, 2022

   We're so glad to hear you were served quickly. The only thing better than great food is great food served fast! We look forward to seeing you again.

   Report
5. OT

   OpenTable Diner

   Cincinnati

   25 reviews

   4.0

   25 reviews

   Dined on February 20, 2022

   overall4food5service3ambience4

   Service was very slow. Took 15 minutes to get water. Food was delicious, as always. A server dropped a tray of food next to us. Staff came to clean up & asked us to be careful not to slip. Another server dropped a tray of drinks nearby. Staff asked us at one point to look for someone’s keys in our booth while we were eating. Server didn’t clear any plates while we were dining, even after ordering dessert. Had to request silverware when our food was delivered. Celebrating our kids accomplishments and BJ’s is their first choice. Love the pizza & pazoukis!

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on February 22, 2022

   Thank you so much for your kind words! We strive to always provide great food for our guests to enjoy!

   Report
6. KJ

   KenJ

   San Diego

   2 reviews

   4.0

   2 reviews

   Dined on February 12, 2022

   overall4food3service5ambience5

   Excellent service, food was decent - Lemon Thyme chicken is excellent!

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on February 15, 2022

   Thank you for this kind review, Ken. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

   Report
7. F

   Fletcher

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined on December 18, 2021

   overall5food4service5ambience4

   Good experience overall. Wide variety of food selections and excellent service.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on December 21, 2021

   WOW! I loved your comments Fletcher, thanks for the great “pat on the back.” We really appreciate it! Looking forward to serving you again. Don't forget to sign up for Premier Rewards PLUS before your next visit and snag a free Pizookie®!

   Report
8. K

   Keith

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on December 10, 2021

   overall5food5service5ambience5

   I reserved the table so my work team could have a get together. We had a great time! Excellent service and food.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on December 11, 2021

   Hey there Keith! Thank you so much for reaching out. We pride ourselves on great service and food. I am glad you had a great time. Can't wait to serve you guys again!

   Report
9. OT

   OpenTable Diner

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on December 4, 2021

   overall5food5service5ambience5

   Great waiter.

   BJ's Restaurant & Brewhouse - Tri-County MallResponded on December 18, 2021

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!

   Report
10. JB

    JoniB

    Cincinnati

    26 reviews

    vip
    5.0

    26 reviews

    Dined on November 26, 2021

    overall5food5service5ambience5

    Perfect casual family friendly place to grab dinner and watch Sports on TV! Service and food were great!!

    Report
11. CF

    CalF

    1 review

    3.0

    1 review

    Dined on November 19, 2021

    overall3food3service3ambience4

    It wasn't bad, but it wasn't what we expected. I had the Ribeye, with white cheddar potatoes and grilled asparagus. The asparagus was definitely over done and very small spears. The steak was so-so. Two in our party got burgers that were very dry. One ordered the chicken alfredo which she said was good. Our server tried her best, being it was her 3rd day. Didn't really know too much about the selections. Very limited selection of bourbons and didn't even have Budweiser in bottles. If you enjoy slightly upscale dinning, this is not the place. If you enjoy paying slightly higher prices for average food, drinks and service then you will fit right in.

    Report
12. BO

    BillO

    Cincinnati

    8 reviews

    5.0

    8 reviews

    Dined on November 11, 2021

    overall5food5service5ambience5

    Just a nice place to be with friends and have a good time.

    Report
13. C

    Chris

    1 review

    5.0

    1 review

    Dined on October 30, 2021

    overall5food5service5ambience5

    Servers went out of their way to make feel at home.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on November 1, 2021

    We will definitely let Susie and Tiffany know that you enjoyed yourself! Thank you for the review!

    Report
14. OT

    OpenTable Diner

    Cincinnati

    26 reviews

    3.0

    26 reviews

    Dined on October 16, 2021

    overall3food4service2ambience3

    Celebrated son’s 15th bday. Greeted by server after 10 min. Took another 10 for water. Took another 15-20 min for my beer. Ordered salmon on cauliflower rice- given chicken. Fortunately it was comped. My husband was charged extra for a small house salad that was supposed to be a sub for a side of grains. Pazookis fantastic as always. Server seemed stressed.

    Report
15. MM

    MaureenM

    1 review

    4.0

    1 review

    Dined on September 17, 2021

    overall4food5service4ambience3

    We were seated right at our reservation time, which was nice. Then we sat at our table for at least 20 minutes before I returned to the hostess stand to let them know no one had been to our table yet. A few minutes later our server, Donna, came to the table. She apologized for not coming over earlier, and stated there was a miscommunication on who our server was supposed to be. Donna was very friendly, and provided us with great service. The specialty drinks we ordered tasted great. We all ordered different meals, and really liked them. I ordered the Mediterranean Chicken Pita Tacos, and they were amazing! Everything was hot and fresh when our food came out. The only drawback was our appetizers came out at the same time our meals did. All in all, it was a good experience, and we would come back again.

    Report
16. JB

    JennyB

    San Francisco

    59 reviews

    vip
    5.0

    59 reviews

    Dined on September 4, 2021

    overall5food5service5ambience4

    Good food, good value, astonishingly good dessert 🍨

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on September 6, 2021

    Thank you so much for the kind words!

    Report
17. OT

    OpenTable Diner

    Cincinnati

    13 reviews

    5.0

    13 reviews

    Dined on September 1, 2021

    overall5food5service5ambience4

    The food here is always good. Service is friendly. Worth a visit.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on September 3, 2021

    Thank you so much for the great review!

    Report
18. M

    Mark

    Cincinnati

    1 review

    2.0

    1 review

    Dined on August 29, 2021

    overall2food2service3ambience2

    We had a party of six. four were very happy with their meal. One was just OK. My food (steak, chicken and asparagus) was over cooked. The steak I ordered was overdone, the chicken was dry and I could not eat the asparagus, I had to order something else.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on September 1, 2021

    We apologize that your food was not to your expectations, please contact us at the restaurant and we will do our best to make it up to you. 513-671-1805

    Report
19. RL

    RuthL

    Cincinnati

    1 review

    5.0

    1 review

    Dined on August 28, 2021

    overall5food5service5ambience5

    Food was good & service was excellent. We all had an enjoyable evening.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on September 1, 2021

    Thank you so much!

    Report
20. TI

    TracyI

    Cincinnati

    7 reviews

    5.0

    7 reviews

    Dined on August 21, 2021

    overall5food5service5ambience5

    Server was so friendly and personable

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on September 1, 2021

    We are so glad to hear it!

    Report
21. KN

    KeyboardNerd

    1 review

    5.0

    1 review

    Dined on August 14, 2021

    overall5food5service5ambience4

    food was good; staff were friendly and helpful. I wish it was a little cheaper but it wasn't at all unreasonable

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on August 16, 2021

    Thank you so much for the great review!

    Report
22. BM

    BillM

    Cincinnati

    1 review

    3.0

    1 review

    Dined on August 14, 2021

    overall3food2service5ambience4

    The burger we had was very dry. Had great service. She did take it off our bill

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on August 16, 2021

    We are very sorry that your burger wasn't up to your expectations, but glad to hear that they addressed the issue. We hope that you will give us another chance.

    Report
23. RM

    RyanM

    Cincinnati

    4 reviews

    vip
    5.0

    4 reviews

    Dined on August 9, 2021

    overall5food5service3ambience5

    Not servers fault I wanted my girlfriends birthday to feel special I wanted them to tell her happy birthday without me saying anything I put it on my reservation to do whatever you can to make her feel special. Other than that everything was great our server was great , our food was great and the atmosphere was great. Will for sure be coming back just wished they would have at the very least wished her a happy birthday.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on August 11, 2021

    We appreciate the positive feedback, and apologize that we missed the opportunity to wish your girlfriend a happy birthday. We hope that we made it special.

    Report
24. GG

    GailG

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on August 7, 2021

    overall5food5service5ambience5

    We have a wonderful dining experience. Our serve was so kind and helpful and the food was delicious. I highly recommend BJ's

    Report
25. SS

    SusanS

    Cincinnati

    9 reviews

    4.0

    9 reviews

    Dined on August 1, 2021

    overall4food4service5ambience4

    My mother loves their mandarin orange-glazed pork chops. This was the second time she ordered them and it was as good as first time. Tender, tasty and everything she remembered from the first time she ordered them.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on August 4, 2021

    Thank you so much for the wonderful review!

    Report
26. PD

    PickyDiner

    Cincinnati

    21 reviews

    vip
    4.0

    21 reviews

    Dined on July 25, 2021

    overall4food4service5ambience4

    We had a hot pasta dish, turkey burger, French Dip and a burger. The service and the food taste was great. Only disappointment was that the fries and the French Dip were not particularly warm.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on August 4, 2021

    We apologize that the food wasn't up to standard, but we appreciate the kind words regarding service and flavor. We will follow up on the sandwich temperature with the team.

    Report
27. RK

    RobertK

    1 review

    2.0

    1 review

    Dined on July 18, 2021

    overall2food3service1ambience3

    It was a rather poor dining experience. My kids were served warm, borderline hot, lemonade. We ordered spaghetti for a sensory 2 year old and got penne. It wasn’t eaten. Sat for nearly 10 minutes with food but waiting for silverware. We were ready to order another round of drinks but by the time anyone came around, we didn’t want to add anything else to the already terrible dining experience. It left a lot to be desired.

    Report
28. BH

    BillH

    Cincinnati

    3 reviews

    5.0

    3 reviews

    Dined on July 16, 2021

    overall5food5service5ambience5

    William was our server and was engaging and fun. We love the breadth of the menu. Really enjoy this place.

    Report
29. S

    Southernmiss

    Cincinnati

    9 reviews

    vip
    4.0

    9 reviews

    Dined on July 4, 2021

    overall4food4service4ambience3

    They have an extensive menu, good food, and great service.

    Report
30. OT

    OpenTable Diner

    Cincinnati

    4 reviews

    5.0

    4 reviews

    Dined on June 27, 2021

    overall5food5service5ambience4

    Everything was great our server was awesome!

    Report
31. JB

    JeffB

    1 review

    5.0

    1 review

    Dined on June 26, 2021

    overall5food5service5ambience5

    The service at BJ's is always excellent, the food is always excellent, and the manager at the location at Tri-County Mall did everything he could to make our experience wonderful since we are celebrating my brother's 50th birthday party. It's a little bit loud which is to be expected with the high ceilings and the bar so close to the tables. But the service is so wonderful and the menu you so extensive and the food is always excellent - so we do all our family celebrations here. We love it.

    Report
32. LT

    LaTiaW

    1 review

    2.0

    1 review

    Dined on June 26, 2021

    overall2food1service3ambience2

    The waitress was very nice and helpful. The food was absolutely terrible. Spent $116 and end up throwing everything away. They need better cooks. Light fried Brussels sprout were burnt, couldn’t even eat one. The entrees were not seasoned with anything, just the worst food I ever tasted. McDonald has better flavor than Bjs

    Report
33. OT

    OpenTable Diner

    Cincinnati

    1 review

    vip
    5.0

    1 review

    Dined on June 14, 2021

    overall5food5service5ambience5

    Great service and great food, good value

    Report
34. SW

    ShariW

    Cincinnati

    1 review

    4.0

    1 review

    Dined on June 12, 2021

    overall4food4service4ambience3

    The food was very tasty! It was a great place to meet friends for a casual meal.

    Report
35. OT

    OpenTable Diner

    Indiana

    2 reviews

    1.0

    2 reviews

    Dined on May 22, 2021

    overall1food1service1ambience3

    The waitress got our order wrong and half of us got our food which was cold but the other half had to wait fir theirs to be remade. We finished our cold meal before the others even got their food. We ordered a piezookie which was burnt. When the bill came, we were charged for everything even though we didn’t even get to eat together. Worst BJ’s dining experience we have ever had.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on May 26, 2021

    We are so sorry about your experience. We would love the opportunity to make it up to you. Please contact us at your convenience (513) 671-1805

    Report
36. OT

    OpenTable Diner

    Cincinnati

    23 reviews

    5.0

    23 reviews

    Dined on May 11, 2021

    overall5food5service5ambience5

    Food, service all great. Menu choices awesome. Great place to dine.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on May 13, 2021

    Thank you so much for the awesome review!

    Report
37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 6, 2021

    overall5food5service5ambience5

    Great waitress, food and drinks!

    Report
38. LW

    LW24

    Cincinnati

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 24, 2021

    overall5food4service5ambience4

    Food was decent. Waitress very nice but overwhelmed with workload.

    Report
39. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    1.0

    2 reviews

    Dined on April 17, 2021

    overall1food1service2ambience1

    We ordered 4 appetizers and they all came out cold, it also took 15 minutes to get our server, another 15 to get our drinks. Horrible customer service from the manager about our food.

    Report
40. d

    deedee123

    Cincinnati

    178 reviews

    vip
    5.0

    178 reviews

    Dined on April 12, 2021

    overall5food5service5ambience5

    The food as well as the service were wonderful.

    BJ's Restaurant & Brewhouse - Tri-County MallResponded on April 14, 2021

    Thank you so much!

    Report