Black Rock - Hagerstown - PRIORITY SEATING
This was our first time here. We did preferred seating and had our table right away. We had a party of 6… 4 adults and 2 teenage boys. We were sat in a booth that was half shaped. It was tight so not ideal at first. Became worse when dinners arrived and everybody ordered steak on a rock. No room for our side dishes or sauces. We were stacked on top of each other. With that said though, the steaks were amazing, our appetizers and salads were very good as well. However our side dishes came out cold. I asked for 1 dish to be replaced but everyone else didn’t want to wait and reheated side dishes in the stone (smart idea!). Dessert was also really good.
Our server was also very good and did her best to try to keep the table clear but tight space is tight space. Net net, any party over 4 adults should not be sat at the booths, especially if ordering steaks.
All in all we enjoyed the food and service!
Everything was good. We ordered everything, but the salads came out after the food except one and the missed our mushroom that we ordered and had to get it Togo. But we will return. It’s a great experience getting to cook your steak.
We had a great time. Food was delicious and our waitress Gabby was the best!
Very unique presentation. Food was excellent. Service spotty (understandable with the quarantine).
We used Priority Seating. When we got there (a few minutes early) we were seated right away. The service and food were great. We’ll definitely go back.
Over one hour wait!!!
We have gone several times and the service has always been consistently good with friendly servers.
Res. Was at 5. Didnt get seated til 6
Waitress was attentive & social-able. Food was amazing.
We were sat as soon as we got there despite it being mother’s day weekend. Our server was so sweet and did great with our 10 person table. Food was also great!
Great food! Great service. It was little chilly. Bring a sweater.
appetizer was good, and food was good, the soup was so so, our waitress was great, very upbeat and fun
The steak was delicious and so were the shrimp. The steak sauce that comes with it is very tasty. My green beans weren’t cooked at all. Mac and cheese was underwhelming. Clam chowder and calamari were good as well.
Food and service were great! What an amazing experience!
Great food ! The service wasn't the best.. We will definitely go back !!
First time eating there! Food and service was great!!
Restaurant is very basic and lacks professional staff, particularly at the hostess desk. The air is very smokey, almost like you're sitting over a fire pit. Food items we ordered were good, and our server was pleasant. Priority seating is not very efficient. We had to wait over 30 minutes, and then upon returning to check on our seating, there were tables available, but we had not been notified. Due to the atmosphere and the amount of smoke you have to breathe in, we will not be returning.
Food was very good, however service was a bit lacking. No fault of he server, just appeared to be under staffed. We had a seat time for 7:15, but it was 7:55 before we were actually seated.
The food was good except for the dessert. The brownie was super delicious the first time we came but the second time it was terrible. The brownie was hard and it was cold. They even took it back and made it again and still was just not very good. The asparagus was not very good. I do not recommend it at all. The Mac and cheese is superb. Fries are very good as well. Steaks all seem to be the same size not matter which size you pay for.
This was our second time. First was great, this time not so much. Service was not as well and waitress seemed overwhelmed.
A truly awesome experience and interactive way to eat your food....Note: don’t wear your nicest shirt and bring wet wipes from the juices and butter crackling and popping ..... it’s a great place overall and service was amazing
I made a reservation and was told I need to wait outside while the clean my table off and that I would receive a text once the table is ready. I stood outside in the rain for 15mins and never received a text but PLENTY of people have exited while I was waiting. I went in to see what was taking so long and the girl seated me immediately. While getting seated there I saw plenty of seating available
Great experience. Server was great.
The only problem is getting there at your reserved time and having to go back out in the rain and wait to be texted to come back 20 min later.
Extremely poor host and server, will not go back again. It is a shame because I visited your stores in Michigan all the time.....
Great food and drinks, fantastic server.
Overall a good experience. The only complaint I would say...they could clean the tables. There were dirty tables that needed dishes and stuff picked up for over 30 mins and the guest have already departed. We had a salad prior to the main entrees and our table was never cleared of the empty plates or glasses. Not a huge deal but definitely did not expect to walk into an area with two tables full of dirty dishes. Overall, the food was good and the price point was great.
Amazing, always come back
Wait staff took good care of us. Green beans a little under cooked.
Overall great experience with quality service
We were greated with professional warmness at the door. The team was willing to work and make us feel welcome. We celebrated our wedding anniversary and they were kind to acknowledge
Love this place!!
Even though we’ve only been twice, Black Rock is always amazing! Between the staff always being quick, kind and friendly, to the food being absolutely amazing
We signed up for priority seating and were seated shortly after we arrived and checked in. The food and service were very good!
Only problem was having to wait over an Hour to be seated.
New Year’s Eve dinner. Tabitha was a great server. Great chiice for our evening
I chose the 8 oz. filet and my wife the jumbo shrimp. The steak has awesome marbling and was really tender. The experience of cooking your own steak is cool, but will only want to do it once in awhile. Our server was great. My only companies are the place was very cold and even with an advance reservations and early check-in, they did not seat us for over 15 minutes past the reservation and ignored my table type request. I have a bad back and do not do well with high top tables. Note that adding a note that it is your anniversary will have no affect, they did not even congratulate us.
Service was quick and food was great. Our time was for 5pm and we walked right on in.
Black Rock - Hagerstown - PRIORITY SEATING offers takeout which you can order by calling the restaurant at (240) 850-3365.
Black Rock - Hagerstown - PRIORITY SEATING is rated 4.4 stars by 119 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.