Bravo Italian Kitchen - Louisville

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1. WD

   WDE35

   Louisville

   26 reviews

   4.0

   26 reviews

   Dined 6 days ago

   overall4food5service4ambience4

   Like every other restaurant, Bravo is short of servers. Although obviously overworked, our server was very pleasant and did her best. The food was excellent; we will definitely be going back.

   Report
2. OT

   OpenTable Diner

   Louisville

   2 reviews

   4.0

   2 reviews

   Dined on August 7, 2022

   overall4food5service5ambience1

   The food and service were great but the AC in the building is apparently still not working. Very uncomfortable to have a meal when it’s so warm inside.

   Report
3. OT

   OpenTable Diner

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on July 24, 2022

   overall5food5service5ambience5

   Little slow at first. Drinks from the bar took longer than I expected given the number of open tables. But the food was served quick, hot and fresh. Great experience. Would eat there again soon.

   Report
4. CC

   CarolynC

   Tampa

   26 reviews

   vip
   5.0

   26 reviews

   Dined on June 29, 2022

   overall5food5service5ambience5

   Great experience. Service was fantastic. Will eat here again.

   Report
5. ST

   STEVENC

   Louisville

   8 reviews

   vip
   5.0

   8 reviews

   Dined on June 26, 2022

   overall5food5service5ambience5

   Our food was great and the service was even better! Shelby was excellent especially with the restaurant being short on staff.

   Report
6. JG

   JanetG

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on June 25, 2022

   overall5food5service5ambience5

   Service was great. All the special requests were correct when served.

   Bravo Italian Kitchen - LouisvilleResponded on June 28, 2022Thanks! We're always happy to hear our team is going above and beyond for our guests. We look forward to serving you again.

   Report
7. f

   foodlover55

   Louisville

   31 reviews

   vip
   4.0

   31 reviews

   Dined on June 25, 2022

   overall4food4service5ambience4

   Great service and good food. Glad to see them thriving again

   Bravo Italian Kitchen - LouisvilleResponded on June 28, 2022Thank you! We look forward to welcoming you back to Bravo! Italian Kitchen soon!

   Report
8. SQ

   SuzieQ

   Louisville

   4 reviews

   4.0

   4 reviews

   Dined on June 25, 2022

   overall4food4service5ambience4

   Two friends and I had 5:30 Saturday reservations and it was perfect for us avoiding the crowd. We had excellent service from Amaya and were well-pleased with the attention we received. One friend ordered the bisque and meatballs with ricotta for her meal. The other companion ordered the chicken fettucine that was much to her liking. Portions were generous and we each enjoyed our meals and were happy with our choices. My pasta with the chicken scallopini was just warm, but I did not want to make my companions wait while I sent the pasta back because their meals were piping hot. I also did not mention it to Amaya. We experienced a pleasant dining experience and will definitely return. The drinks from the bar were a bit slow in coming.

   Report
9. BH

   BryanH

   Louisville

   10 reviews

   vip
   5.0

   10 reviews

   Dined on June 24, 2022

   overall5food4service5ambience4

   Very good food-service was great provided by Amber!

   Bravo Italian Kitchen - LouisvilleResponded on June 28, 2022Thanks! We're always happy to hear our team is going above and beyond for our guests. We look forward to serving you again.

   Report
10. OT

    OpenTable Diner

    Louisville

    6 reviews

    5.0

    6 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Father’s Day

    Bravo Italian Kitchen - LouisvilleResponded on June 28, 2022Thank you for choosing Bravo! Italian Kitchen to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report
11. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 19, 2022

    overall1food4service1ambience1

    Worst experience (food was ok) Lazy servers. Lazier managers. Food sitting in window dying Was 15 minutes before we were greeted and there were only 5 small tables and one larger party in restaurant with 4 servers, 3 managers and a hostess. Mess. Used to be one of our weekly spots but post Covid it seems like there’s no hope. Will not be returning

    Bravo Italian Kitchen - LouisvilleResponded on June 28, 2022We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

    Report
12. KV

    KathrynV

    Louisville

    2 reviews

    4.0

    2 reviews

    Dined on June 11, 2022

    overall4food5service4ambience5

    The food was excellent. Quiet patio seating. A hiccup with the wine was soon straightened out.

    Report
13. OT

    OpenTable Diner

    Louisville

    1 review

    2.0

    1 review

    Dined on June 11, 2022

    overall2food1service2ambience2

    This used to be one of my favorite restaurants. However, the food quality has decreased. What’s disheartening is what they served was intended. The poor quality on the ingredients, lack of seasoning, change is preparation all have gone downhill. The meat lasagna could easily be mistaken as Vegetarian. The service was poor. I can generally excuse service but not the meal. Their cost savings efforts are apparent. Too bad,

    Report
14. AB

    AngelaB

    Louisville

    23 reviews

    vip
    4.0

    23 reviews

    Dined on June 5, 2022

    overall4food3service5ambience2

    Sat for 10min before anyone came to my table as there was NO ONE ELSE INSIDE OF THE RESTAURANT..there was a party of 4 outside.

    Report
15. CL

    CathyL

    Louisville

    1 review

    2.0

    1 review

    Dined on June 3, 2022

    overall2food2service3ambience1

    The exhaust system must have been bad, the smoke from cooking was overwhelming. They had taken a few great items off the menu, was disappointed. Just not quality standards as it use to be for the money. Our waiter was very nice and got our food in a timely manner.

    Report
16. CB

    ChesterBrad

    Louisville

    2 reviews

    2.0

    2 reviews

    Dined on June 3, 2022

    overall2food2service2ambience3

    Server was inexperienced and not well trained. No knowledge of alcohol. Very limited alcohol selection. Food was not hot when served. Quality of food not great nor worth the price.

    Report
17. SM

    SaraM

    Louisville

    73 reviews

    vip
    4.0

    73 reviews

    Dined on May 21, 2022

    overall4food3service4ambience4

    Three of us got Pasta Bravo and there was very little sauce; kinda dry and the fettuccine Alfredo was the same! All four dishes needed more sauce. Greg was a good waiter and very attentive.

    Bravo Italian Kitchen - LouisvilleResponded on May 23, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
18. OT

    OpenTable Diner

    Nashville

    4 reviews

    1.0

    4 reviews

    Dined on May 20, 2022

    overall1food1service1ambience1

    Walked out! Got there before my open table reservation and waited 25 min for a glass of water (which did not arrive). Very disappointed

    Bravo Italian Kitchen - LouisvilleResponded on May 23, 2022Our goal is to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

    Report
19. OT

    OpenTable Diner

    Indiana

    25 reviews

    vip
    1.0

    25 reviews

    Dined on May 15, 2022

    overall1food1service2ambience2

    I went to Bravo two weeks before this, and everything was amazing. However, this night was horrid! We waited 20 min before any service after my husband had to ask who was serving us. The manager gave us a free appetizer, which was kind. The staff had good attitudes, they were just overwhelmed and discombobulated. No one knew what tables were theirs, table beside us waited on drinks forever, and were upset. Our food came out less than mediocre, chicken was tough, my son didn’t get fruit with his kids meal… they were 100% out of bread. Then the waitress charged us $300 from the table beside us. They reversed it, and didn’t charge us our meal because of the inconvenience. The manager was very kind and accommodating, but this store needs some serious help and more food!

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20. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food4service3ambience4

    Graduation

    Bravo Italian Kitchen - LouisvilleResponded on May 23, 2022Thank you for choosing Bravo! Italian Kitchen to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report
21. OT

    OpenTable Diner

    Columbus

    3 reviews

    2.0

    3 reviews

    Dined on May 13, 2022

    overall2food4service2ambience2

    The restaurant was overbooked with large parties - a 60 top & a 25 top. Had to wait at the host stand for 15 minutes before being greeted. Styrofoam to-go cups were used for our drinks. The server was apologetic but was not able to give our table enough attention or proper service. Poor planing with reservations and smaller groups, like our party of 5, suffered big time. There was (minimal) compensation on our check, but only because they made the incorrect entree for my son.

    Bravo Italian Kitchen - LouisvilleResponded on May 23, 2022Our goal is to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

    Report
22. MR

    MaryR

    Louisville

    12 reviews

    vip
    3.0

    12 reviews

    Dined on May 12, 2022

    overall3food5service2ambience5

    It did not start out well. Ten minutes after we were seated I flagged down a manager to find out who was our waitress. He sent another waitress Shelby over and she indicates our waitress was Kelly but she would be happy to take our drink order. I ordered a drink and when our waitress Kelly came over I mentioned the other person had taken my drink order and wanted to make her aware. After reminding her twice and 15 minutes later I got my drink. Kelly was absent most of the time. Food as always was delicious. It was our anniversary and Shelby noticed and made sure we got a dessert. Shelby saved our experience. She was attentive quick could multitask. Just wonderful. I mentioned to Art which he indicated would be the new manager in two weeks. Thanks Shelby-we are going to request to be seated at your table on our return visit !

    Bravo Italian Kitchen - LouisvilleResponded on May 23, 2022Thanks! We're always happy to hear our team is going above and beyond for our guests. We look forward to serving you again.

    Report
23. LR

    LRG528

    Louisville

    15 reviews

    vip
    4.0

    15 reviews

    Dined on May 10, 2022

    overall4food4service3ambience4

    Server was very kind and patient, but took a long time to bring me the check.

    Bravo Italian Kitchen - LouisvilleResponded on May 23, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
24. HD

    HighlandsDiner

    Louisville

    2 reviews

    4.0

    2 reviews

    Dined on May 8, 2022

    overall4food2service4ambience4

    This was a Mother’s Day meal for my wife. I, unfortunately, couldn’t make it as our son was ill, so my wife and daughter ate with my father-in-law. Overall, the dining experience was fine, per her report, and their food was good. She brought me home chicken marsala to-go, however, and it was TERRIBLE. The chicken was scorched and, as a result, the marsala sauce, green beans, and mashed potatoes all tasted burnt. The dish wasn’t salvageable and ended up in the trash. I would go elsewhere for Italian at this price point, because the condition of my meal was inexcusable for what it cost. There are too many consistently good restaurants to risk spending money on Bravo’s again.

    Report
25. MY

    MrsYoung1

    Louisville

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day

    Bravo Italian Kitchen - LouisvilleResponded on May 23, 2022Thank you for choosing Bravo! Italian Kitchen to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report
26. PB

    PamelaB

    Indiana

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food3service2ambience4

    I received several emails advertising Mother's Day Sunday brunch. When we we ordered they told us that they weren't serving the brunch. I ordered the Pasta Woozie. The chicken was tough. By the time the waitress brought our food it was luke warm. The coffee was cold. We had to flag the waitress down when we needed something. Our reservation was 12:30. We arrived at 12:20. We were seated as soon as we arrived (4 people). We did not get out of the restaurant until 2:00. While I realize it was Mothers day and maybe a little busier than usual on a Sunday afternoon. The restaurant was not full. I know COVID 19 has reeked havoc on businesses and finding employees so I understand there are going to be some issues but you asked for my review. Bravo is one of our favorite restaurants. We live in Indiana and are willing to pay the toll over and back to dine there and are very happy to see it reopened after COVID but there are improvements that need to be done.

    Bravo Italian Kitchen - LouisvilleResponded on May 23, 2022We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
27. SR

    ShirleyR

    Louisville

    15 reviews

    vip
    2.0

    15 reviews

    Dined on May 8, 2022

    overall2food2service1ambience3

    We had reservations at Noon and were seated a little before that. We didn't get our salads for 40 minutes and our food for another 40 minutes. Our bill was incorrect and had to get a manager to straighten it out. Other tables were seated, had their meal and paid their bill before we got any food or service. I understand it was Mother's Day but because other tables were moving along, I tend to believe it was our waitress. Not a good experience.

    Report
28. LH

    LindseyH

    Louisville

    18 reviews

    vip
    4.0

    18 reviews

    Dined on May 8, 2022

    overall4food4service1ambience3

    Extremely slow service. Several tables sat after us and were able to get their food, eat and leave before we were served our food.

    Report
29. CS

    ChrisS

    Louisville

    7 reviews

    1.0

    7 reviews

    Dined on May 8, 2022

    overall1food2service1ambience3

    Made reservations for Mother's Day ay 10:15 A.M. based off them advertising a "Brunch Menu". When we arrived we were given the standard menu. I didn't want pasta at 10 in the morning and was told there was no brunch. That didn't matter as we didn't get our food until after 12 so it was lunch time. I had to get up and get us refills at the bar when we wanted something. No fresh cheese was offered when food was served and it took almost 30 more minutes to get the check after we finished our meal. The food was great as always but this was one of the worst dining experiences I have had. I am very disappointed in the "bait and switch" to get us there and then the lack of service.

    Report
30. U

    Unfortunate3guests

    Louisville

    19 reviews

    vip
    3.0

    19 reviews

    Dined on May 6, 2022

    overall3food5service1ambience2

    Sadly, tonight was an anomaly. I had reservations, we were seated, and then it took 15-20 minutes to even get water. We had to complain and make special requests of random employees (ofvwhich there were many). I refilled my own water. Didn't get salads at the same time. It was not like the restaurant was overrun. On the bright side, my to go order was correct but a small serving.

    Report
31. GL

    GustavoL

    Miami

    1 review

    3.0

    1 review

    Dined on May 6, 2022

    overall3food4service1ambience3

    La comida muy buena pero el servicio pésimo

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32. DC

    DebbyC

    Louisville

    40 reviews

    vip
    2.0

    40 reviews

    Dined on May 5, 2022

    overall2food4service1ambience3

    Staffing was clearly an issue. We waited a long time to learn who our server was and even longer to get a glass of water. Bread came midway through dinner rather than before the salads. Our server kept complaining about how overworked she was when she could have been working harder. The food was delicious. Kudos to the chefs.

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33. OT

    OpenTable Diner

    Indiana

    26 reviews

    vip
    5.0

    26 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Great lunch! Great service, an overall good experience, we will be back!

    Report
34. OT

    OpenTable Diner

    Louisville

    1 review

    1.0

    1 review

    Dined on April 27, 2022

    overall1food3service1ambience3

    I don’t usually leave bad reviews but I have never had a service like this. Our server was new which is okay. We let her know not to be nervous, we are easy customers We ordered the flatbread as an appetizer, with the only customization of it not having spinach because we didn’t know it was supposed to be sort of a spinach dip, which if we would have been told we would been fine with. The flatbread came out with spinach leaves and cheese, that’s it. We took the leaves out because we didn’t want to make her feel bad about sending it back. We were there for a while until we realized that it didn’t have chicken or bacon or whatever else it was supposed to have. This is a $10 appetizer and it came out of the kitchen with melted cheese and spinach leaves We asked for the chicken in the pasta to be breaded and they said they couldn’t do it because it was already late. We went with a reservation and were not informed or the latest time to send an order so the kitchen could work on it. But anyways we were okay with that and asked for the chicken however they could do it. The pasta came out without chicken so they had to take it back and add the chicken Couldn’t order dessert because it was too late Didn’t get bread and oil until an hour later when we spoke with a manager about the flatbread because our server was nowhere to be found even though we were the only table she had. No one apologized. I have no interest of going back.

    Report
35. K

    Kristina

    San Francisco

    3 reviews

    vip
    4.0

    3 reviews

    Dined on April 24, 2022

    overall4food5service5ambience4

    Food was delicious. We were in town for a tournament and wanted to eat somewhere where we could make a reservation that we could not eat at in our area. This restaurant exceeded our expectations.

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36. OT

    OpenTable Diner

    Louisville

    10 reviews

    4.0

    10 reviews

    Dined on April 23, 2022

    overall4food5service4ambience3

    The food was great, the service was good as well. However, the restrooms were not taken care of (not stocked) and I had the pleasure of watching our waiter come out of the stall, leaving the restroom without washing his hands. We had already eaten, as if that makes me feel any better. Waited about 5 minutes ti alert someone that the restroom needed attention and to ask the employees to wash up after toileting, but couldn’t get a managers attention.

    Report
37. BH

    BryanH

    Louisville

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 22, 2022

    overall5food4service5ambience4

    Always very good food and excellent service provided by Marie. She is the best

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38. OT

    OpenTable Diner

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on April 22, 2022

    overall5food5service5ambience5

    Sean was an amazing server, will definitely be back.

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39. OT

    OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined on April 20, 2022

    overall5food5service5ambience5

    Food and service was great!!!

    Report
40. G

    Gobigblue

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on April 15, 2022

    overall5food5service5ambience5

    Glad Bravo's is back open. Had a great meal and time!

    Report