Brio Italian Grille - Legacy

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1. MC

   MargeC

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Great experience all around. Definitely recommend!

   Report
2. BJ

   BethanyJ

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food1service1ambience5

   The first time I went the food and everything was excellent. This time, it was a disaster! The bread took forever, the chicken in my pasta was burnt and I ordered gargonzola and I swear I got carbonara. It just wasn’t the same as the first time I went. I note the likely wont be back.

   Report
3. TB

   TinaB

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food2service4ambience4

   The menu selections were very small and the surf & turf did not have a big variety to choose from. High priced food with limited selections.

   Report
4. LW

   LuWho

   Cleveland

   12 reviews

   vip
   3.0

   12 reviews

   Dined on January 29, 2023

   overall3food3service5ambience5

   I ordered the veggie scrambler. The dish tasted ok, but the eggs were a strange brown color and all chopped up and granular, not what I expect scrambled eggs to look like. They looked more like quinoa. The dish was supposed to have Grand Padano in it, but I don’t believe it had any at all. Perhaps it had such a small amount that it was undetectable. Just not a good experience. Our server, Dorian, was doing his best, but he had too many tables and they seemed to be far flung. He was very informative and personable.

   Report
5. N

   Nancy

   Cleveland

   27 reviews

   vip
   5.0

   27 reviews

   Dined on January 28, 2023

   overall5food5service5ambience5

   I had Sicilian Spaghetti and my companion had the Bollenaise and both dishes were delicious.

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6. O

   Oscar

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined on January 22, 2023

   overall4food5service5ambience4

   Dorian was our server, and he did an outstanding work. Great food!

   Report
7. TS

   ToddS

   Cleveland

   2 reviews

   vip
   3.0

   2 reviews

   Dined on January 21, 2023

   overall3food4service1ambience3

   To start the reception person was very slow to acknowledge us even though no one else was waiting. The waiter took our order quickly. We asked for bread. Kept making excuses that it was cooking. Finally showed up the same time as our meals. My meal did not come with everyone elses. The waiter disappeared for at least 15 minutes. I waved him down to ask where my meal was and he looked at me like a deer in the headlights. He went to the food pickup area and saw that he forgot to pick my meal up but it was still there waiting to be delivered. We had a drink water spill at the beginning just after we sat down. I asked to have someone bring us towels or for someone to clean up. Someone brought over a yellow folding caution sign. No one cleaned up until another patron being showed to the table behind us slipped on the water in the Isle way. No refills on drinks unless we asked and then excuses that he had to turn in other table orders and then never came back. Food was great but personnel was awful.

   Report
8. M

   Micnic

   1 review

   5.0

   1 review

   Dined on January 20, 2023

   overall5food5service5ambience5

   We had a wonderful dinner and great service ! Highly recommend !!

   Report
9. OT

   OpenTable Diner

   Cleveland

   7 reviews

   5.0

   7 reviews

   Dined on January 19, 2023

   overall5food5service5ambience5

   Great service. Awesome food.

   Report
10. TC

    TootsC

    Cleveland

    14 reviews

    vip
    2.0

    14 reviews

    Dined on January 19, 2023

    overall2food1service3ambience3

    Food was too salty, manger allowed for reorder, ordered the entree that my husband had, however, the same entree which was previously ordered, was delivered to our table for the second time. A long time before we go back. Hostess was rude when asked for a booth so she seated us at the first booth located next to the entrance of the restaurant when there were more than eight booths available. Winter here in Ohio.

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11. JT

    JimT

    1 review

    4.0

    1 review

    Dined on January 19, 2023

    overall4food4service5ambience4

    Haven't been out to a restaurant for a while, but felt comfortable and enjoyed food and atmosphere.

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12. L

    Local

    Cleveland

    32 reviews

    vip
    4.0

    32 reviews

    Dined on January 17, 2023

    overall4food4service5ambience4

    Waiter wonderful Food average

    Report
13. YB

    YolandaB

    Cleveland

    2 reviews

    4.0

    2 reviews

    Dined on January 8, 2023

    overall4food3service5ambience4

    I really wanted to give more stars, but I didn't like the fact that I ordered a click of Bobby V's cake and it tasted like it had taken on the taste of another food. I shared with the waitress and I would have liked for the cake to be taken off my bill. I didn't care for the breading on the lamb chops, but I've never had them so I'm not even sure how they should taste. The grilled pork chops were very, very delicious.

    Report
14. R

    Rick

    Cleveland

    19 reviews

    vip
    3.0

    19 reviews

    Dined on January 8, 2023

    overall3food4service3ambience4

    Been to this restaurant many times and it is usually pretty good. Finally got seated at 7:50 for a 7:30 reservation. Staff was overwhelmed and understaffed. Food was hot, but sauces did not seem freshly made. Finally got our check and payment picked up at almost 9:30. Staff was working very hard and was as pleasant as they could be, they were just understaffed and overwhelmed.

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15. s

    smehalko

    Cleveland

    47 reviews

    vip
    4.0

    47 reviews

    Dined on January 7, 2023

    overall4food3service5ambience5

    Unfortunately, the serving staff and kitchen were completely overwhelmed, leading to a ridiculously long wait for food. Felt bad for our waiter, who was trying hard, but couldn’t overcome the delays. We’ll be back again at some point.

    Report
16. LM

    LenM

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Other then a woman yelling out the orders to the kitchen staff it was awesome. Glad we were 3 tables back from her. Our waitress was outstanding! Not sure how to spell her name. But I’ll give it a shot, Delane? Anyway, she was awesome!

    Report
17. VH

    VanessaH

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Excellent food and excellent service, would recommend to all.

    Report
18. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food3service5ambience5

    Our server was excellent! However, the calamari came out hard, over-cooked. And a few of our dishes were cool. But what we had was enjoyable and the service - fantastic!

    Report
19. JB

    JamiB

    Cleveland

    1 review

    2.0

    1 review

    Dined on January 6, 2023

    overall2food1service4ambience3

    The steak I ordered was cold and mushy. It looked like a gray blob. No sear or color at all on the outside. We will never go there again. Prices are very high for the quality of the food.

    Report
20. L

    Liba

    Cleveland

    47 reviews

    vip
    4.0

    47 reviews

    Dined on January 2, 2023

    overall4food5service3ambience4

    4 of us had dinner there on a Monday night. Our server was very attentive and sweet but the kitchen is very understaffed so getting our food took a very long time. It did taste good, though. Don’t go if you’re in a hurry to get somewhere else.

    Report
21. B

    Brittany

    1 review

    1.0

    1 review

    Dined on January 2, 2023

    overall1food1service1ambience3

    The experience was absolutely the worst. A party of 4 came there just to celebrate my friend bday and we waited an hour and 40 mins for cold food. They ran out of risotto, white peach lemonade, and served cold food. I think the most disheartening part was the manager. She didn’t even have the decency to come apologize, she sent a server to tell us that she too busy and they will give us a discount. Like just remind you that there wasn’t that many people in the restaurant. The staff did look overwhelmed and I completely understand but there is no way a party of 6 and a couple of 2 top tables got food before us after being seat after us. Overall terrible service and experience. Will not be back!

    Report
22. OT

    OpenTable Diner

    Cleveland

    2 reviews

    vip
    1.0

    2 reviews

    Dined on January 1, 2023

    overall1food4service1ambience2

    Took over an hour to get food one item was wrong and never replaced

    Report
23. VJ

    VeganJeff

    Cleveland

    14 reviews

    2.0

    14 reviews

    Dined on January 1, 2023

    overall2food2service5ambience3

    The hostess set the scene for our dinner by ignoring us for about five minutes as we stood at her desk waiting to tell her we had a reservation. She was busy with paperwork, but she should've acknowledged our presence. What does it tell you when the employee at the front door basically tells you you're not worthy of a greeting? Our server, on the other hand, was wonderful - truly warm, welcoming and efficient. But my spaghetti with marinara was subpar, with the bland sauce (from a jar maybe?) sloppily ladled over only half the pasta. This place seems to be way past its prime. We won't bother returning.

    Report
24. FB

    FaithB

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on January 1, 2023

    overall4food4service4ambience4

    Food was good. Restaurant appeared to be short staffed. It was a holiday too . Our server was fun and did a good job. Glad you’re open New Years Day!

    Report
25. MG

    MarissaG

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food2service3ambience3

    Too expensive for food that is not even that good. I got the shrimp and scallop risotto, it was alright. the scallops were those mini scallops that are like only a centimeter so when they first brought it i didn’t even see them and i thought they forgot them. service was alright, our waitress was nice.

    Report
26. C

    Charl

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience4

    Menu has a nice variety of dishes. Especially liked the small portion choices. I had the sirloin and it was perfect. We shared two desserts and could not decided which one was the best. Will be making a return visit soon.

    Report
27. OT

    OpenTable Diner

    Cleveland

    12 reviews

    4.0

    12 reviews

    Dined on December 29, 2022

    overall4food4service4ambience4

    Great service and good food. Was a little disappointed that that appetizer we ordered was not available, however Brio did make up for it with a substitute at no cost which was appreciated.

    Report
28. CK

    CherylK

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on December 26, 2022

    overall3food3service2ambience3

    Our waiter tried hard but service thus food was so very slow. Guess the usual - not enough staff.

    Report
29. C

    Char

    Cleveland

    37 reviews

    vip
    5.0

    37 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    This is a very special place my husband and I come to every year on Dec 26th to celebrate our first date 11 years ago. Our waitress was superb and attentive to every detail to make our experience wonderful

    Report
30. a

    agingboomer

    Cleveland

    8 reviews

    5.0

    8 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Food was yummy, very friendly, efficient service, lovely ambiance

    Report
31. a

    avidclefoodie

    Cleveland

    26 reviews

    4.0

    26 reviews

    Dined on December 25, 2022

    overall4food3service5ambience4

    Service was outstanding (Autumn was our waitress). I did ask for a modification to my order and it didn’t turn out well. I asked that the carbonara be served without the extra egg as topping. Instead egg was omitted from the entire order. Other than that the crispy eggplant and shrimp appetizer was outstanding and I’ll definitely order again. My S.O. Said he Would have liked more lobster and shrimp in his order (seafood pasta). There were no leftovers though. We’ll be back again. Most restaurants are having staffing issues these days, an issue we all have to live with-won’t stop us from patronizing them.

    Report
32. B

    Babylotz

    Cleveland

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food3service2ambience4

    Received wrong dish. By the time I got my order, everyone was already done eating

    Report
33. LA

    LorraineA

    1 review

    3.0

    1 review

    Dined on December 25, 2022

    overall3food3service3ambience2

    Every time I dine at Brio it takes a long time for the food ordered to be served. We both had a salad, side salad & mine was the main dish. They bought my husbands salad, but not mine because it was an entrée?? I sat for awhile watching my husband eat his salad. The music is also too loud & distracting for normal conversation. Turn down to a background level only. Staff answering the phone, have mentioned difficulty in hearing caller due to the loud music. My husband enjoyed the (3) lamb chops. I had the strawberry/chicken salad without the gorgonzola cheese. No other cheese was available. The chicken was "stringy"

    Report
34. ME

    MESH

    Cleveland

    1 review

    2.0

    1 review

    Dined on December 24, 2022

    overall2food3service2ambience3

    Overall, not a great experience. Had to spell my name 4 times for them to find our reservation. Food was decent, but service was not. It was not crowded, yet we felt rushed: we got our check while we were still eating. I asked for a beverage refill, and was brought a glass with a crack in it. When I showed it to the server, she took it away and never brought a replacement drink. We won't be going back.

    Report
35. BM

    BMBray

    Cleveland

    11 reviews

    vip
    1.0

    11 reviews

    Dined on December 21, 2022

    overall1food1service1ambience1

    Horrible experience. There were more servers than diners and the service was slow, no one came to see how the food was, the lobster bisque was god awful with zero lobster, just flakes of something. I will not be back.

    Report
36. OT

    OpenTable Diner

    Cleveland

    3 reviews

    2.0

    3 reviews

    Dined on December 21, 2022

    overall2food1service3ambience1

    -Went to Brio’s to celebrate a Birthday. -Hostess did not share with our server that one of our members of the party had a Birthday which I was hoping she would do for us since we wrote in the special request on the reservation. -The food doesn’t taste as good as it did last time I was there several years ago (I assume new management, new recipes?) -I wouldn’t recommend this Italian restaurant, there are better options in the surrounding area alone.

    Report
37. K

    cherylK

    Cleveland

    1 review

    1.0

    1 review

    Dined on December 20, 2022

    overall1food1service1ambience1

    Terrible service and cold food. Waited 2 hrs and everyone’s food didn’t even come. No apologies from waitress. One person in our group didn’t even eat and for food to go because her food never came

    Report
38. NR

    NatalieR

    1 review

    5.0

    1 review

    Dined on December 20, 2022

    overall5food5service5ambience5

    Our server was great! She was very nice and respectful.

    Report
39. OT

    OpenTable Diner

    Cleveland

    3 reviews

    2.0

    3 reviews

    Dined on December 18, 2022

    overall2food3service1ambience4

    The restaurant staff were overwhelmed. Took 45 min to get a drink from the bar and over an hour and fifteen minutes for food to come. The waitress was apologetic but there was nothing she could do.

    Report
40. DD

    DineD

    Washington DC

    21 reviews

    vip
    5.0

    21 reviews

    Dined on December 17, 2022

    overall5food5service5ambience4

    Our server Romeo was the best! Service since the pandemic has taken such a hit, so we went to Brio instead of our usual place because of service issues. Romeo was timely, friendly, professional and made for a wonderful dining experience. We will for sure be back and I hope you hire more employees like Romeo!

    Report