Brio Italian Grille - Marlton - The Promenade at Sagemore

4.4
1282 Reviews
$30 and under
Italian
BRIO (meaning "lively" or "full of life") is a "polished casual" restaurant serving authentic, northern Italian cuisine. The subtitle, "Tuscan Grille" is descriptive for a menu that features oven-roasted steaks, chops, and seafood; similar to what one would find in an authentic ristorante in Tuscany. BRIO's philosophy of "to eat well, is to live well" is why they only use the finest and freshest ingredients. BRIO brings the pleasure of a Tuscan country villa to the American city. To learn more, go to www.BrioItalian.com.
What 1282 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
84% of people would recommend it to a friend
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AF
AbbyF
1 review
Dined 5 days ago
Overall1food1service1ambience3

It took us 2hrs...2hrs! to get our food. Room was packed during Covid and there was only 1 server for the whole room! I ordered Chicken Marsala and it was honestly the lamest portion I have gotten. 19.99...one thousand percent not worth it. My husband got a flatbread and it was Cold. Honestly just won't go back

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded 2 days ago

We apologize for the longer than expected wait time and we are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

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OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on February 20, 2021
Overall2food3service2ambience4

We had a 7:15 reservation and arrived on time. We were told that Open Table made a mistake and overbooked the reservations. There were many people waiting for their tables due to this back up. We were told we had to wait 20 min. After 25 min, I checked with the hostess again. She told us there would be an additional 15 min wait. We did not sit down at a table until 8:30! We sat the bar area and our server was really the bartender. We did not receive good service. No one apologized for the long wait or the mix up with reservations. No one offered any compensation on the bill as a customer service. All in all a bad experience!

ED
EvonD
Philadelphia
1 review
Dined on February 20, 2021
Overall4food4service5ambience4

Great food. Service was excellent. We will definitely return.

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded 2 days ago

We're happy you enjoyed your meal and service at Brio Italian Grille. We look forward to welcoming you back again soon!

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OT
OpenTable Diner
1 review
Dined on February 19, 2021
Overall4food4service3ambience3

My wife's vegetables and soup were cold. Because I eat quickly, I would finish before she got hot food.

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded 2 days ago

We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

Report
M
Mina062115
Atlantic City
4 reviews
Dined on February 17, 2021
Overall3food5service3ambience4

Our waiter was extremely friendly and nice. Food came fairly fast and was good. I had reservations, when I arrived I was told I needed to wait 30 min to be seated. The walk in area was packed with people waiting for their takeout food. There was little to no direction from the hostess. People didn’t know where to stand to be seated vs wait for takeout food. Very unorganized. I’m glad we ended up leaving satisfied vs our initial observation upon entry.

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded 2 days ago

We're happy you enjoyed your meal and service at Brio Italian Grille and we apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement. We hope to serve you again soon.

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OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall5food5service4ambience5

Very nice Valentine’s Day dinner, well spent at Brio. Awesome food and great service.

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded 2 days ago

Thank you! We hope to serve you again soon.

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MD
vipMarkDaddy
Philadelphia
35 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Great Dinner. Brio never disappoints.

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded 2 days ago

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you!

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M
Marbs
Atlantic City
8 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Great place to celebrate my birthday! Our waiter,Mike, was excellent

DW
DebraW
Philadelphia
8 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

Awesome experience! I was a little nervous because it was a pre-fix menu and newly open. We go to the Collingwood location a lot, but we live in Marlton. I am very happy with our dinner!

OT
vipOpenTable Diner
Atlantic City
6 reviews
Dined on February 6, 2021
Overall5food5service4ambience5

Fantastic meal sever was not as focused had to wait a while for drink refills

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded on February 9, 2021

Thank you for reaching out. We're happy you enjoyed your meal and we apologize for the longer wait on your drinks. We look forward to welcoming you back again soon!

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GP
GinaP
Atlantic City
2 reviews
Dined on February 6, 2021
Overall5food5service5ambience5

We 100% enjoyed our dining experience. The food was delicious, the service was good and ambiance was great!

CF
CarlF
New York Area
1 review
Dined on February 5, 2021
Overall4food4service3ambience3

For value it was an nice experience. The waiter seemed rushed. Although pleasant, he could have been more relaxed. The food was served hot by a runner, but there was a mistake on my order, which took time for my waiter to remedy, Instead of swapping mashed potatoes for fettucine, they served both starches and omitted the vegetable. It was a forgivable mistake. I did not get upset- but at the same time- it wasn't very busy there. More attention could have paid.

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded on February 9, 2021

Thank you for you feedback and we are sharing your comments with the team for improvement. We hope you visit us again soon.

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d
vipdiningmaestro
Philadelphia
55 reviews
Dined on February 5, 2021
Overall5food5service5ambience5

Happy hour for our party of six was consistently excellent. Our server, Patty, took great care of us. Cocktails were expertly made and the food was delicious, particularly the flatbreads and burgers. Safety protocols were followed throughout the restaurant.

OT
OpenTable Diner
1 review
Dined on January 29, 2021
Overall5food5service5ambience5

Food was good, service was fast, could have been more personable but server did fine. My only complaint is that we were shivering the entire time, to the point where myself and my friend both put our coats back on to eat. The temperature in the room we were seated in was 61, I could see as I was right next to the thermostat. It felt more like 40 degrees though.The main room was easily 10 degrees warmer and much more comfortable to eat in. They did not turn the heat up even after asking twice.

GK
GeorgianneK
1 review
Dined on January 29, 2021
Overall5food5service5ambience5

I went to Brio earlier in the week and that’s why I decided to come back on Friday for Happy Hour. The waitstaff was very good each time. The staff is patient and helpful. As a senior with hearing loss, it is important for waitstaff to slow down, project, and enunciate.
Some of these young kids don't get that, or maybe they haven’t been properly trained. We didn’t run into any such problem at Brio, and I realize how hard it must be with face masks.

J
vipJojo
Philadelphia
46 reviews
Dined on January 29, 2021
Overall2food1service2ambience3

My beef was overcooked. My potatoes were cold. The waitress was so busy, I just ate the food. It was a big disappointment.

d
vipdiningmaestro
Philadelphia
56 reviews
Dined on January 29, 2021
Overall5food5service5ambience5

Thoroughly enjoyed our meal at Brio. Cocktails, flatbread and burgers were delicious on a cold winter evening. Our server, Mick, was exceptionally friendly, professional and attentive.

OT
vipOpenTable Diner
Atlantic City
3 reviews
Dined on January 27, 2021
Overall2food3service1ambience2

I went to dine and wanted to redeem rewards offers. I was told they didn’t have the one dessert they advertised because “they were too busy”. It is bad business to advertise an offer and bring customers in, only to tell them it’s not an option. When questioned if another item could substitute for the offer, I was told “the kitchen is closed anyway”. During covid, I am happy to give my business to restaurants and their employees, but not when they do not provide good service. I will not be returning to this establishment.

OT
vipOpenTable Diner
San Francisco
4 reviews
Dined on January 26, 2021
Overall5food5service5ambience5

As usual, Brio did not disappoint. This is our go-to place, especially with COVID.

The service is always great, as well as the food. Always a pleasure to dine here.

OT
OpenTable Diner
1 review
Dined on January 24, 2021
Overall2food3service2ambience4

The server was either new or untrained and struggled to take our orders. She returned three times after confusing orders and ordering wrong items. The server was unaware of drink (soft drinks and wine). Since there were so few people we saw our food come out but sat for around 10 minutes and when arrived was like warm to cold. Other than the service the experience was all right.

OT
OpenTable Diner
Philadelphia
1 review
Dined on January 22, 2021
Overall5food5service5ambience5

The food was amazing and so was the service!!!

AM
AnnaM
Philadelphia
1 review
Dined on January 22, 2021
Overall5food5service5ambience5

This place is amazing the only sad part wasn’t even the restaurant itself but a group of Caucasian females were rude to me and boyfriend and it was uncomfortable they kept staring at us like we didn’t belong their I was upset but I ignored and I’m glad I did food was great first time experience was amazing besides the rudeness of the customers because of who we were it wasn’t right but I won’t let it take my happiness from this place away and I will b back for another amazing time

BA
vipBelindaA
Philadelphia
7 reviews
Dined on January 22, 2021
Overall1food1service1ambience3

Waited 1hour for lamb chops and recvd the sides cold mash potatoes 🥔 and asparagus.

This is the 3rd time I recvd less than perfect service. I will no longer dine at this Brio.

OT
OpenTable Diner
Philadelphia
1 review
Dined on January 22, 2021
Overall5food5service5ambience5

Support your local restaurants. Go out and eat.

OT
vipOpenTable Diner
Atlantic City
4 reviews
Dined on January 22, 2021
Overall2food1service2ambience2

Food was ok at best. It seemed like a fancy Olive Garden with ihop service. Portions incredibly small for price. We won’t return

KM
vipKiMMiP
Philadelphia
38 reviews
Dined on January 19, 2021
Overall4food4service5ambience4

good with picky kids
large space so plenty of social distancing
waitress was accommodating

CW
vipChrisW
Philadelphia
9 reviews
Dined on January 18, 2021
Overall5food5service5ambience4

Our server today was excellent. Food was great.

DL
vipDLynch
Philadelphia
7 reviews
Dined on January 17, 2021
Overall5food5service5ambience5

This location is the best Brio in the area. Service was excellent, food was delicious, and suggestions were perfect. Overall, we had a fantastic dinner.

b
bob441
Philadelphia
17 reviews
Dined on January 16, 2021
Overall3food2service4ambience4

Great place to have dinner. Has adequate indoor seating. Friendly waiters, etc.

OT
OpenTable Diner
Philadelphia
1 review
Dined on January 16, 2021
Overall4food4service4ambience4

Just a nice lunch with my family overall!

J
vipJerseygirl
Philadelphia
41 reviews
Dined on January 14, 2021
Overall5food5service5ambience5

The food was delicious, chicken limone and the bolognese lunch. The atmosphere and spacing perfect with great service

d
vipdrbreen
Philadelphia
45 reviews
Dined on January 9, 2021
Overall5food5service5ambience5

We were seated in the enclosed patio area very promptly. We were not disappointed.
The drinks were fantastic, the steaks were even better...best strip I have had in a long time. Wait staff was superb and catered to our every request. Thanks for a great meal and a great night out during this difficult time.

m
mike6784
Philadelphia
1 review
Dined on January 9, 2021
Overall2food1service3ambience3

Took forever to get the food salad was tiny food was pretty bad after waiting for 45 minutes they served us this....no more back to this place.

MC
MargieC
Philadelphia
1 review
Dined on January 9, 2021
Overall4food4service4ambience4

Food was excellent. Server was very pleasant and attentive. We’ve been to Brio before and always have a great meal and overall great experience.

OT
OpenTable Diner
Philadelphia
1 review
Dined on January 5, 2021
Overall4food5service4ambience3

Stopped by on a random Tuesday since Jersey was the only place that accepted indoor dining due to the pandemic at the time. I found this place by chance on OpenTable and was very pleased.

We bought a bottle of wine which was surprisingly cheap (cheaper than Philly prices for sure) and the food was good.
The server was a bit chatty but it wasn’t too unbearable - she meant well but got a bit too comfortable with us after a while. Idk why she would tell us her views on management when we just met but I guess we just give off that vibe (not the first time a server has done that to us in multiple places actually).

It was nice that the manager came up to us and talked a bit about the restaurant and its new ownership.. Had no idea it was a franchise but *the more you know* right?

Overall, I had a good experience there and would recommend to go. Will go back again whenever I cross the bridge.

Brio Italian Grille - Marlton - The Promenade at Sagemore
Responded 2 days ago

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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OT
OpenTable Diner
Philadelphia
1 review
Dined on December 26, 2020
Overall5food5service5ambience5

Steaks were delicious. Pasta was excellent as well. Service was attentive and professional.

TF
vipThomasF
Philadelphia
26 reviews
Dined on December 19, 2020
Overall5food5service5ambience5

Been to Brio a few times as always it was great. I do wish they would go back to thier regular menu.

OT
OpenTable Diner
Philadelphia
11 reviews
Dined on December 18, 2020
Overall5food5service5ambience5

Perfect as always. We were not rushed. Very friendly staff and server.

OT
OpenTable Diner
Philadelphia
1 review
Dined on December 17, 2020
Overall5food5service5ambience5

Food was amazing and waiter very nice

n
vipnasus
Philadelphia
7 reviews
Dined on December 12, 2020
Overall5food5service5ambience5

As always the service was outstanding and the meal was delicious.

FAQs

Brio Italian Grille - Marlton - The Promenade at Sagemore is rated 4.4 stars by 1282 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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