Brio Italian Grille - St. Louis - Frontenac

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1. J

   Jndt

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food4service1ambience3

   Food was good. Service was awful, as it has been since Covid. Server was in a bad mood. NEVER SMILED. We waited 40 minutes for our food. Asked for the manger. He did come over and said that he would take care of us. He sent over 3 desserts for 4 people and that was supposed to be how he “fixed “ things. A poor choice to ignore what the real problem was.

   Report
2. JB

   JohnB

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food4service2ambience2

   Big room that is was full and it was noisy. The service was poor as it took more than an hour to get our food. 2 hour dining is a little to long

   Report
3. MG

   MichaelG

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food2service2ambience5

   Food tasted very artificial like it was a bag of frozen food from the grocery store so definitely overpriced.

   Report
4. MG

   MikeG

   St. Louis

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   overall3food3service2ambience2

   The waitress was sweet but definitely had too many tables. We saw her 3 times until we received the check. We requested items but did not receive- again too many tables.

   Report
5. h

   happydiner

   St. Louis

   29 reviews

   vip
   5.0

   29 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Fun lunch dining experience! Everyone was out enjoying food and companionship on a Friday afternoon in St. Louis. The place to be!

   Report
6. C

   Cindave

   St. Louis

   39 reviews

   vip
   3.0

   39 reviews

   Dined 6 days ago

   overall3food4service2ambience4

   Some of their dishes are excellent; however the service was very slow and they were not crowded. Luckily we had a coupon so it was more palatable.

   Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

   Report
7. CA

   CAROLR

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Food and wine (and wine choices) we’re quite good.

   Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

   Report
8. M

   Mmdmo1

   St. Louis

   35 reviews

   vip
   3.0

   35 reviews

   Dined on January 18, 2023

   overall3food3service2ambience3

   Been here before and usually it's great. Our visit was not necessarily the best night. Our server took a while to get to us and then our drinks didn't arrive until after our food. Food was good but not great. Basically, a bit blasé onight. Staff seemed overwhelmed and forgetful.

   Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

   Report
9. S

   Sassy

   1 review

   5.0

   1 review

   Dined on January 17, 2023

   overall5food5service5ambience5

   Great customer service from the time I walked through the door drink’s spectacular food seasoned to perfection and hot definitely my favorite date night restaurant

   Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoThank you for your loyalty, Sassy! We're thrilled to hear that our great food and world class service has kept you coming back for more! We're excited to see you again soon!

   Report
10. MA

    MAHUno

    St. Louis

    8 reviews

    5.0

    8 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    We celebrated my friends birthday and it was great. I requested a booth and we got one. YAY! Our server Brittany was fantastic. I have never been disappointed in Brio and will continue to go there.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoThank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!

    Report
11. SW

    ScottieW

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    Great food, great service. Kitchen is open but minimal noise, excellent experience.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoThank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
12. JG

    JohnG

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    Our server Ryan gave us good service. He was friendly courteous and kind.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Ryan. We look forward to serving you again.

    Report
13. JW

    JanetW

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    Brios is a beautiful restaurant with a very pleasant atmosphere. The food was excellent as always. The waitress was very friendly and professional My husband said it was one of his best birthdays!

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoThank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!

    Report
14. MD

    MelaineD

    St. Louis

    41 reviews

    vip
    4.0

    41 reviews

    Dined on January 15, 2023

    overall4food4service4ambience3

    Sunday brunch/lunch and food was good, but very poor acoustics.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
15. C

    Cher

    St. Louis

    27 reviews

    vip
    5.0

    27 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Husband and I enjoyed the time. Angie is a great waitress.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Angie. We look forward to serving you again.

    Report
16. HD

    HannahD

    1 review

    1.0

    1 review

    Dined on January 15, 2023

    overall1food3service1ambience1

    They were behind on their reservations which is understandable for Saturday night. We were put at a tiny table right by the kitchen at it was some time before the waitress came. We received drinks and then it was some time before she came back to get our orders. I ordered soup and it never arrived. I found it a little annoying that the children’s portion of the lasagna is half the cost of the dinner entree yet is the same size. We had several instances of needing drinks with the salty food and not having anything to drink. I also had to ask twice to have the soup taken off the check. I wouldn’t go there during a busy time again as they seem to struggle with the logistics of a full restaurant.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
17. MH

    MaryH

    St. Louis

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    We met with friends to celebrate my husband's birthday. Tried dishes we had not had before. The shrimp and eggplant appetizer was fantastic. Our server Dan was awesome.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoThank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!

    Report
18. B

    Bionicbet

    St. Louis

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food3service5ambience5

    The service was very good but the appetizer lamb chops were not up to par. 2 of them were burnt and tiny.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
19. OT

    OpenTable Diner

    St. Louis

    4 reviews

    4.0

    4 reviews

    Dined on January 15, 2023

    overall4food5service2ambience4

    Our dinner salad was delivered with the entree. We decided to eat the hot entree and refuse the salad.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
20. TM

    TamaraM

    1 review

    4.0

    1 review

    Dined on January 14, 2023

    overall4food5service2ambience4

    The food was delicious as usual. We arrived at 5:30 and were seated promptly. Our order was taken about 5:45. Then we waited and waited and waited. Our food finally arrived at 6:25. It took a long time to get our food considering we arrived before the rush of diners that usually occurs at 6pm and after.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
21. h

    harveyw

    St. Louis

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food4service5ambience4

    Great menu with lots of choices. Good portions. excellent server.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoThank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
22. FL

    Foodie4Life

    New Orleans

    8 reviews

    vip
    2.0

    8 reviews

    Dined on January 14, 2023

    overall2food1service2ambience3

    A terrible dining experience...Food was cold, drinks needed to be remade, and a warm chocolate cake was served frozen. Our waitress was nice and very apologetic. However, we will not return due to the mediocre food.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
23. s

    silvaje

    St. Louis

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience4

    Good service, good server (Simone), good food! Never disappoints!

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Simone. We look forward to serving you again.

    Report
24. CS

    ChristineS

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on January 13, 2023

    overall5food5service4ambience4

    We enjoy the food.

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
25. OT

    OpenTable Diner

    St. Louis

    1 review

    4.0

    1 review

    Dined on January 13, 2023

    overall4food5service4ambience4

    Good food in a comfortable setting

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
26. s

    stephaniet

    Charleston

    1 review

    5.0

    1 review

    Dined on January 13, 2023

    overall5food5service5ambience5

    Enjoyed our dinner, but disappointed that my husband’s favorite meal was not available, steak salad.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
27. RB

    RayB

    St. Louis

    17 reviews

    5.0

    17 reviews

    Dined on January 10, 2023

    overall5food5service5ambience5

    We’ve been away from this Brio for a while because the service and offerings were inconsistent. We were pleasantly surprised during this visit because the menu was expanded and the service was great. I think we’ll be going back with a little more regularity now.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
28. g

    gocardinals

    St. Louis

    55 reviews

    vip
    4.0

    55 reviews

    Dined on January 10, 2023

    overall4food3service5ambience5

    Joseph was a great server and wearing a lot of hats!!! He seated us, waited on us, and came back and checked on us several times!!! In addition he had several other tables and brought ice out.. You are lucky to have him!

    Brio Italian Grille - St. Louis - FrontenacResponded 6 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
29. t

    ty50

    St. Louis

    36 reviews

    vip
    5.0

    36 reviews

    Dined on January 10, 2023

    overall5food5service5ambience5

    We had a friendly server all needs were met! Food was good and the atmosphere is so nice!

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
30. SH

    SusanH

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience4

    Great food, very consistent. Our waitress was also very attentive.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We work hard to provide a great experience for our guests and are happy to see that was evident on your visit! Thank you for sharing. We hope to see you again soon.

    Report
31. KA

    KATHLEENS

    St. Louis

    5 reviews

    5.0

    5 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5

    Once again we thoroughly enjoyed the food, the service and the atmosphere

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
32. MT

    MaryT

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5

    It was a great experience all around, fun waiter, good delivery of delicious food.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We're so glad you enjoyed your Brio experience! We hope you'll check out our weekly Happy Hour specials for great deals and tasty dishes!

    Report
33. OT

    OpenTable Diner

    St. Louis

    3 reviews

    5.0

    3 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Wait Staff was attentive, cordial and helpful. We had a reasonable wait for our food to arrive. Restaurant was busy and noise level was good and easy to communicate at our table.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We work hard to provide a great experience for our guests and are happy to see that was evident on your visit! Thank you for sharing. We hope to see you again soon.

    Report
34. MM

    MaryMKC

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food4service3ambience4

    Nice ambiance. The risotto was very good, although the serving size was a bit small for the price, especially since it did not come with a salad or any sides. Server was very nice and helpful, although a bit inexperienced. I would certainly dine there again.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
35. JJ

    JohnJ

    St. Louis

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    First time for brunch. Excellent food options. Outstanding service.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
36. F

    Foodie

    St. Louis

    33 reviews

    vip
    4.0

    33 reviews

    Dined on January 8, 2023

    overall4food5service5ambience4

    Dale was an excellent server. He not only handled food and beverage, but also got the bartender to put the Blues hockey game on the monitors. The beef medallions were tender and delicious. Potatoes weren't hot, but there was so much that I took them home for the next day. Chicken madeira was also plentiful. We both really liked the house red blend wine. Very good for a house wine.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Dale. We look forward to serving you again.

    Report
37. DK

    DwightK

    Phoenix

    6 reviews

    3.0

    6 reviews

    Dined on January 8, 2023

    overall3food2service2ambience2

    Had to send medallions back. They were medium well instead of Medium rare. Potatoes were luke warm. Very Noisy. especially from the kitchen area. Had to track our server down several times.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
38. J

    Johnf

    St. Louis

    98 reviews

    vip
    5.0

    98 reviews

    Dined on January 8, 2023

    overall5food4service5ambience4

    Our server was excellent. Our food was very good. I would recommend to family and friends

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
39. T

    Teresa

    San Francisco

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Good and service was great! Was a nice evening out.

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We work hard to provide a great experience for our guests and are happy to see that was evident on your visit! Thank you for sharing. We hope to see you again soon.

    Report
40. j

    jacquelinep

    St. Louis

    28 reviews

    vip
    5.0

    28 reviews

    Dined on January 8, 2023

    overall5food5service5ambience3

    Great meal. The restaurant was busy so it was very loud!

    Brio Italian Grille - St. Louis - FrontenacResponded on January 14, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report