Browns - London Mayfair
Need to book at 7:00 PM?Other great restaurants with availability.
Cramped seating area
Really nice food, and such value for money in Mayfair. Never been here before but will be back.
Lovely place for a drink.
Great value for their lunch menu. The food service was very quick but it’s very hard to get the attention of a waiter if you’ve any problems. A classic English pub atmosphere with good valued food - nothing memorising but would recommend for an informal lunch
Request seating in the rear of the restaurant rather than the high tables in the front.
Arranged to meet 18 yr old grandson for lunch,having not seen him for 9 months,food was excellent as in deed the service was.Great Value.
We were out celebrating my husbands birthday and we’re going to have afternoon tea after the theatre as booked however tea was not served at our reservation time. We decided to stay and were ignored for 25 mins before our order was taken
Overall a disappointing end to a wonderful day
A tad disappointed with this visit, first time to this venue and had high expectations. Prawn cocktail was deconstructed and pretty basic. We were in private room, not on request and felt we lost some of the ambiance. The food varied with the group. I have had better at Browns.
Great meal, great atmosphere, friendly staff. Will definitely return.
We were left waiting 10 mins at a crowded bar with our party of 7 including a 10mth old while our table was being prepared. We were seated at a table by an emergency exit stairway which staff were going up and down. The table was only appropriate for a party of 4 and was not a comfortable space. One of our party ordered steak which was small in size. We contacted in advance to say we had a child and required a high chair... this was not available until 20mins into being seated. the whole experience was disappointing and we will not be returning.
Al entrar te invade un mal olor insalubre de alcohol y Poca ventilación.
Esta vez me confundieron los comentarios de los clientes en Opentable para ir a Browns y para gastar mi tiempo y dinero en un lugar que no vale la pena ni por el ambiente y por la comida muchísimo menos.
Lo único bueno es que está al lado de una calle Preciosa y con mucho ambiente: New Bond Street.
Disculpe la dirección este comentario sincero.. pero.. a mi juicio mucho deben de mejorar para que este local pueda ser aconsejado por clientes que nos gusta y sabemos valorar las cosas bien hechas.
A most unpleasant experience from the moment we arrived
Firstly being told they didn’t have our booking and refusing look at booking information on my phone ,then begrudgingly giving us a table even though the restaurant was half empty .
We then were ignored for 30 mins without even being able to order a drink and when they eventually came to take our order we told to be quick the kitchen was closing .
We have been to other restaurants in this chain without problems but I will never again visit another one of their restaurants because of this service
Great service and friendly team members. Got served very quickly. Highly recommended to all.
Eaten here twice now. Great menu, superb and friendly service. Excellent value for money especially in London.
Poor service, slow to serve both starters and mains. Chips were stone cold. The decor is lovely but that’s about all.
Delicious pastry selection. It’s freshly baked, smell & taste delicious. My favourite is still the lobster benedict. Thank you to the waiter who has been very attentive.
I love this branch of Browns. It's maintained so many original building features and it feels tucked away. A friend and I had a quiet Saturday morning breakfast here before going to a nearby art gallery. Lovely friendly service and a nice breakfast/brunch menu.
Note to opentable: I booked through opentable and the booking had not made it through to the restaurant - they were preparing for a private party and obviously not expecting us. All credit to the staff for quickly changing plans and accommodating us in an excellent way, despite a confused and embarrassing start to the evening.
Took Mum for her birthday - attentive service food good Sour dough loaf amazing - calm comfortable and chic
There for a corporate breakfast first thing so wasnt bothered about any atmosphere. However i had avocado on toast with extra bacon. The avocado was so minimal it almost didnt cover the bread. It came with 1 slice of bacon which was tough. I had to stand up to get attention to order another tea and do the same again to get the bill even though there was only one other table with people in the whole place. So many better places for breakfast.
We went for breakfast and loved the place so we went back for dinner. Great food, great service (especially Natalie), friendly staff, and a great value.
A great place for business meeting and food. Highly recommended to all. We will definitely come again.
Excellent food & value for money. Beautiful place for casual or a slight special event. Very poor service. Waitress is not attentive even though it’s not busy.
Love the place. Felt unusually quiet on that Friday night, but the service was top, and the food and drinks lovely.
Afternoon Tea really good!!
Fantastic for Mayfair to be able to have a really good and reasonably priced lunch in good surroundings and draft beers, a bar and not a bad and reasonably priced wine list. Our server from Romania absolutely charming too. We had a great time.
There is a wine on the menu that is absolutely terrible--a bitter, acidic Cabernet S. The waitress did not let us taste the wine before hand, instead pouring two overly glasses and then plonked them down in front of us and walked away. When we let her know that it really wasn't to our taste and we'd have a beer instead, it was a huge production, grilling us on our knowledge of wine, bringing the glasses to the barman to taste, returning with the barman's report that it wasn't the wine that was bad but our own palates, sniffing and swirling the wine and noting to us that it looks delicious to her.
It was absurd and funny, but a bit much and since it happened at the beginning of the meal, the event sort of ruined the experience.
We were in a bit of a rush but the cocktails we ordered and the food came out so quickly. Our waitress was really sweet and friendly. The food was amazing and well-presented and good value. It is a really comfortable ambiance, with a busy drinks area when you walk in and a slightly separate restaurant - but overall such a good buzz.
Second time here as we loved it so much. Everything is fantastic...from the food to the service to the interior. Definitely be back!
Good and simple menu, food was excellent, a nice airy and light space and for heart of Mayfair a good and decent value lunch which was enjoyable. The service was all over the place though. Not sure if too few waiting staff for the covers of if they were just useless. They were friendly just hopeless.
excellent place and food. the bad service. There was a table of 8 people plus we who were 4 and we were served super slow ... so slow was that we canceled the dessert after waiting 15 minutes.
All the rest was incredible
Service was very very slow...... We have waited half an hour for the food.
The week before Christmas so the restaurant was extremely busy. Staff worked hard but long wait between starters and mains meant we had no time for desert.
Food ok but I think the sheer volume of orders had an impact on the usually high quality.
Poor show from Opentable, no record of booking on arrival after receiving confirmation email and text 24 hrs before
Luckily front of house Lenka was able to sort us a table of 8 at Christmas
Staff were great
I will never use Opentable again and will tell all my friends and work colleagues about my negative experience
I called Browns an hour before booking time to be told my opentable booking did not exist. This was not a good experience. The restaurant told me that Opentable should never have offered bookings.
I was very disappointed by my open table experience. He restaurant squeezed me and my family in and we had a lovely dinner. Once my stress levels had receded!
We booked Browns for a client event. 9 event organisers plus 2 hosts so obviously they expected high standards. The table wasn’t ready when we arrived and we had to swop tables because the one we were given was too big. Very slow service one client was waiting 20 mins for her first drink. The waitress was overwhelmed and quite snappy. The special menu I ordered 2 weeks prior was not prepared so the poor client had to order with everyone watching. Had preordered berries and sorbet but this also was not prepared so client only got fruit. The client with dietary requirements had to wait 5 minutes extra for each course while everyone else had their food on the table. Welcome drinks only poured half a glass to I had to top them up myself, drinks order taken incorrectly. The food itself was very good lovely turkey great Christmas pudding. We all had a lovely lunch but that was due to the lovely clients not the service what a shame!!!
Love Browns! This is a beautiful setting. Sadly the food was cold and the service worse
2 stars overall is for the good service we received from our waiter in addressing issues and for a good meal. It's a pity that an issue with the bill spoilt our evening (we had to send it back 4 times!). On the advice of our waiter I wrote to the sales manager about what happened but so far I have not had a response. The issue with the bill and lack of customer care has put us off returning to Browns, Mayfair - therefore, we have cancelled a second booking for our office Christmas meal later this month.
Service was very slow, but we was in no hurry so not important to us that day, we couldn’t help notice that others who arrived at the restaurant after us got served before us and had paid and left the restaurant. Food was good and good value. Nice looking place. Polite server.
Wonderful Venue with Fantastic food will definitely be paying another visit!