Browns - London Mayfair

4.1
icon/ic_reviewCreated with Sketch.
87 Reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
Contemporary British
ENJOY THE BUZZ OF BROWNS ANY TIME OF DAY The Browns building in Mayfair was originally Wells & Co, a high-end gentlemen’s outfitters. (We believe that Winston Churchill was once fitted for a suit here). It still retains some fantastic period features and the grand 19th century décor makes it a great venue There are some small private rooms (originally fitting rooms) available for private functions for up to 20 people. Join us for drinks, lunch or dinner after shopping in nearby Regent Street or New Bond Street. It’s the perfect place to relax and unwind in this cosmopolitan part of London.

Need to book at 7:00 PM?

Other great restaurants with availability.
What 87 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
3.9
service
3.9
ambience
3.9
value
Noise · Moderate
77% of people would recommend it to a friend
Sort by
Filters
HM
Washington DC
3 reviews
Dined on February 6, 2020
Overall4food4service4ambience3

Cramped seating area

c
London
42 reviews
Dined on February 3, 2020
Overall4food4service4ambience4

Really nice food, and such value for money in Mayfair. Never been here before but will be back.

E
London
2 reviews
Dined on January 23, 2020
Overall5food5service4ambience5

Lovely place for a drink.

OT
London
5 reviews
Dined on January 10, 2020
Overall4food4service3ambience3

Great value for their lunch menu. The food service was very quick but it’s very hard to get the attention of a waiter if you’ve any problems. A classic English pub atmosphere with good valued food - nothing memorising but would recommend for an informal lunch

DD
Orlando
2 reviews
Dined on December 30, 2019
Overall4food5service4ambience4

Request seating in the rear of the restaurant rather than the high tables in the front.

OT
London
2 reviews
Dined on December 15, 2019
Overall4food4service4ambience4

Arranged to meet 18 yr old grandson for lunch,having not seen him for 9 months,food was excellent as in deed the service was.Great Value.

L
London
14 reviews
Dined on December 14, 2019
Overall3food3service2ambience3

We were out celebrating my husbands birthday and we’re going to have afternoon tea after the theatre as booked however tea was not served at our reservation time. We decided to stay and were ignored for 25 mins before our order was taken
Overall a disappointing end to a wonderful day

LD
Bath
1 review
Dined on December 11, 2019
Overall3food3service3ambience3

A tad disappointed with this visit, first time to this venue and had high expectations. Prawn cocktail was deconstructed and pretty basic. We were in private room, not on request and felt we lost some of the ambiance. The food varied with the group. I have had better at Browns.

J
London
13 reviews
Dined on December 11, 2019
Overall4food4service4ambience4

Great meal, great atmosphere, friendly staff. Will definitely return.

k
London
1 review
Dined on December 7, 2019
Overall2food2service3ambience2

We were left waiting 10 mins at a crowded bar with our party of 7 including a 10mth old while our table was being prepared. We were seated at a table by an emergency exit stairway which staff were going up and down. The table was only appropriate for a party of 4 and was not a comfortable space. One of our party ordered steak which was small in size. We contacted in advance to say we had a child and required a high chair... this was not available until 20mins into being seated. the whole experience was disappointing and we will not be returning.

H
Vancouver
2 reviews
Dined on November 29, 2019
Overall2food2service2ambience1

Al entrar te invade un mal olor insalubre de alcohol y Poca ventilación.
Esta vez me confundieron los comentarios de los clientes en Opentable para ir a Browns y para gastar mi tiempo y dinero en un lugar que no vale la pena ni por el ambiente y por la comida muchísimo menos.
Lo único bueno es que está al lado de una calle Preciosa y con mucho ambiente: New Bond Street.
Disculpe la dirección este comentario sincero.. pero.. a mi juicio mucho deben de mejorar para que este local pueda ser aconsejado por clientes que nos gusta y sabemos valorar las cosas bien hechas.

Report
OT
1 review
Dined on November 22, 2019
Overall1food1service1ambience1

A most unpleasant experience from the moment we arrived
Firstly being told they didn’t have our booking and refusing look at booking information on my phone ,then begrudgingly giving us a table even though the restaurant was half empty .
We then were ignored for 30 mins without even being able to order a drink and when they eventually came to take our order we told to be quick the kitchen was closing .
We have been to other restaurants in this chain without problems but I will never again visit another one of their restaurants because of this service

CB
London
29 reviews
Dined on November 22, 2019
Overall5food4service5ambience5

Great service and friendly team members. Got served very quickly. Highly recommended to all.

AD
New York Area
1 review
Dined on November 19, 2019
Overall4food4service5ambience4

Eaten here twice now. Great menu, superb and friendly service. Excellent value for money especially in London.

OT
London
5 reviews
Dined on November 10, 2019
Overall2food3service1ambience3

Poor service, slow to serve both starters and mains. Chips were stone cold. The decor is lovely but that’s about all.

OT
London
27 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

Delicious pastry selection. It’s freshly baked, smell & taste delicious. My favourite is still the lobster benedict. Thank you to the waiter who has been very attentive.

FF
London
81 reviews
Dined on September 28, 2019
Overall4food4service4ambience4

I love this branch of Browns. It's maintained so many original building features and it feels tucked away. A friend and I had a quiet Saturday morning breakfast here before going to a nearby art gallery. Lovely friendly service and a nice breakfast/brunch menu.

C
London
1 review
Dined on September 6, 2019
Overall4food4service5ambience3

Note to opentable: I booked through opentable and the booking had not made it through to the restaurant - they were preparing for a private party and obviously not expecting us. All credit to the staff for quickly changing plans and accommodating us in an excellent way, despite a confused and embarrassing start to the evening.

OT
Essex
1 review
Dined on August 17, 2019
Overall5food5service5ambience5

Took Mum for her birthday - attentive service food good Sour dough loaf amazing - calm comfortable and chic

P
London
3 reviews
Dined on August 7, 2019
Overall2food2service2ambience1

There for a corporate breakfast first thing so wasnt bothered about any atmosphere. However i had avocado on toast with extra bacon. The avocado was so minimal it almost didnt cover the bread. It came with 1 slice of bacon which was tough. I had to stand up to get attention to order another tea and do the same again to get the bill even though there was only one other table with people in the whole place. So many better places for breakfast.

BB
Los Angeles
1 review
Dined on June 22, 2019
Overall5food5service5ambience5

We went for breakfast and loved the place so we went back for dinner. Great food, great service (especially Natalie), friendly staff, and a great value.

CB
London
29 reviews
Dined on June 18, 2019
Overall4food4service4ambience5

A great place for business meeting and food. Highly recommended to all. We will definitely come again.

OT
London
27 reviews
Dined on April 28, 2019
Overall3food5service2ambience3

Excellent food & value for money. Beautiful place for casual or a slight special event. Very poor service. Waitress is not attentive even though it’s not busy.

HG
London
2 reviews
Dined on April 12, 2019
Overall4food5service5ambience4

Love the place. Felt unusually quiet on that Friday night, but the service was top, and the food and drinks lovely.

OT
London
1 review
Dined on March 30, 2019
Overall5food5service4ambience5

Afternoon Tea really good!!

AT
London
41 reviews
Dined on March 28, 2019
Overall5food5service5ambience5

Fantastic for Mayfair to be able to have a really good and reasonably priced lunch in good surroundings and draft beers, a bar and not a bad and reasonably priced wine list. Our server from Romania absolutely charming too. We had a great time.

SM
New York Area
3 reviews
Dined on March 18, 2019
Overall2food2service1ambience2

There is a wine on the menu that is absolutely terrible--a bitter, acidic Cabernet S. The waitress did not let us taste the wine before hand, instead pouring two overly glasses and then plonked them down in front of us and walked away. When we let her know that it really wasn't to our taste and we'd have a beer instead, it was a huge production, grilling us on our knowledge of wine, bringing the glasses to the barman to taste, returning with the barman's report that it wasn't the wine that was bad but our own palates, sniffing and swirling the wine and noting to us that it looks delicious to her.

It was absurd and funny, but a bit much and since it happened at the beginning of the meal, the event sort of ruined the experience.

k
1 review
Dined on March 1, 2019
Overall5food5service5ambience5

We were in a bit of a rush but the cocktails we ordered and the food came out so quickly. Our waitress was really sweet and friendly. The food was amazing and well-presented and good value. It is a really comfortable ambiance, with a busy drinks area when you walk in and a slightly separate restaurant - but overall such a good buzz.

C
London
6 reviews
Dined on February 23, 2019
Overall5food5service5ambience5

Second time here as we loved it so much. Everything is fantastic...from the food to the service to the interior. Definitely be back!

AT
London
41 reviews
Dined on February 19, 2019
Overall4food5service1ambience4

Good and simple menu, food was excellent, a nice airy and light space and for heart of Mayfair a good and decent value lunch which was enjoyable. The service was all over the place though. Not sure if too few waiting staff for the covers of if they were just useless. They were friendly just hopeless.

CT
1 review
Dined on February 4, 2019
Overall4food5service2ambience4

excellent place and food. the bad service. There was a table of 8 people plus we who were 4 and we were served super slow ... so slow was that we canceled the dessert after waiting 15 minutes.
All the rest was incredible

E
London
1 review
Dined on December 28, 2018
Overall1food1service1ambience4

Service was very very slow...... We have waited half an hour for the food.

MA
London
5 reviews
Dined on December 19, 2018
Overall3food3service2ambience2

The week before Christmas so the restaurant was extremely busy. Staff worked hard but long wait between starters and mains meant we had no time for desert.
Food ok but I think the sheer volume of orders had an impact on the usually high quality.

OT
London
1 review
Dined on December 16, 2018
Overall5food4service5ambience5

Poor show from Opentable, no record of booking on arrival after receiving confirmation email and text 24 hrs before
Luckily front of house Lenka was able to sort us a table of 8 at Christmas
Staff were great
I will never use Opentable again and will tell all my friends and work colleagues about my negative experience

IM
London
2 reviews
Dined on December 15, 2018
Overall1food5service5ambience5

I called Browns an hour before booking time to be told my opentable booking did not exist. This was not a good experience. The restaurant told me that Opentable should never have offered bookings.

I was very disappointed by my open table experience. He restaurant squeezed me and my family in and we had a lovely dinner. Once my stress levels had receded!

CC
London
37 reviews
Dined on December 13, 2018
Overall3food3service2ambience3

We booked Browns for a client event. 9 event organisers plus 2 hosts so obviously they expected high standards. The table wasn’t ready when we arrived and we had to swop tables because the one we were given was too big. Very slow service one client was waiting 20 mins for her first drink. The waitress was overwhelmed and quite snappy. The special menu I ordered 2 weeks prior was not prepared so the poor client had to order with everyone watching. Had preordered berries and sorbet but this also was not prepared so client only got fruit. The client with dietary requirements had to wait 5 minutes extra for each course while everyone else had their food on the table. Welcome drinks only poured half a glass to I had to top them up myself, drinks order taken incorrectly. The food itself was very good lovely turkey great Christmas pudding. We all had a lovely lunch but that was due to the lovely clients not the service what a shame!!!

g
5 reviews
Dined on December 8, 2018
Overall3food3service2ambience4

Love Browns! This is a beautiful setting. Sadly the food was cold and the service worse

f
London
37 reviews
Dined on November 30, 2018
Overall2food3service4ambience3

2 stars overall is for the good service we received from our waiter in addressing issues and for a good meal. It's a pity that an issue with the bill spoilt our evening (we had to send it back 4 times!). On the advice of our waiter I wrote to the sales manager about what happened but so far I have not had a response. The issue with the bill and lack of customer care has put us off returning to Browns, Mayfair - therefore, we have cancelled a second booking for our office Christmas meal later this month.

OT
London
1 review
Dined on November 25, 2018
Overall4food4service3ambience4

Service was very slow, but we was in no hurry so not important to us that day, we couldn’t help notice that others who arrived at the restaurant after us got served before us and had paid and left the restaurant. Food was good and good value. Nice looking place. Polite server.

AW
London
3 reviews
Dined on November 24, 2018
Overall5food5service5ambience5

Wonderful Venue with Fantastic food will definitely be paying another visit!