Buca di Beppo - Sacramento

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1. D

   Dave

   Sacramento

   44 reviews

   4.0

   44 reviews

   Dined on January 21, 2023

   overall4food4service5ambience5

   Birthday lunch for two in party. Roz’s service was exemplary. Food was good, but pasta seemed dried out on top.

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2. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on January 12, 2023

   overall3food2service5ambience3

   Came here on a Thursday night for dinner with my daughter. We had reservations and were seated promptly. Our server was friendly

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3. TS

   TsunamiSuz

   1 review

   3.0

   1 review

   Dined on December 26, 2022

   overall3food4service3ambience2

   Our reservation was at 5:30 pm, but we didn't leave the restaurant until 8:15 due to what seemed to be unnecessarily slow service. We were initially seated at a table that we deemed unfavorable due to the cold temp in the area, so asked to be moved. The host honored our request and moved us, but the server for the new table was not informed of our arrival, so after waiting about 10 mins, we asked another server if she would let our server know we were waiting at an empty table. Our server was very nice, but overly chatty to the point that she seemed unable to read the sentiment of the guests at the table. We ordered a very spicy appetizer, which came out before the bread for the table, so several people in my party suffered through the spicy heat of the appetizer without the benefit of bread and oil/butter to offset the burning. Bread eventually served after all of the entrees arrived, but without butter or oil & vinegar, so we had to wait more time for the server to bring those things. There seemed to be plenty of bussers and other support staff around, but our server seemed determined to do everything herself from refilling water to bringing us clean plates, napkins, and oil/vinegar. Unfortunately, our server had two other tables to focus on, and each of those tables had larger partied to attend to (10+). By not utilizing the support staff to assist with the service to all of her tables, we seemed to do a lot of waiting between stages, which prolonged the time needed for us to complete our meal.

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4. K

   Kris

   1 review

   1.0

   1 review

   Dined on December 26, 2022

   overall1food3service2ambience3

   I had made reservations for our party of five to dine here on Christmas Day. There weren’t many restaurants open that day, and a couple of reasons we chose this one was because they had a gluten-free menu and we remembered the pepperoni pizza as being exceptional from previous visits. We ordered the pepperoni pizza and a salad as our first course. We then found out that the restaurant was out of 2 of the 3 items that the member of our group wanted to order from the gluten-free menu. The rest of our party waited eagerly for our pepperoni pizza for over an hour. We were finally told that the restaurant was out of pizza dough, after being told numerous times that the pizza would be out in a few minutes! This definitely was not the Christmas dinner we had all been looking forward to!

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5. OT

   OpenTable Diner

   Sacramento

   1 review

   3.0

   1 review

   Dined on December 26, 2022

   overall3food3service4ambience3

   Really glad this location is open on Christmas Day. Service was really good as usual. Bucca di Beppo is a terrible restaurant for (2) people. The portions are ridiculous, and the cost is really really high. With tip, no alcohol, and no appetizers, 2 entrees and sodas was $100 for (2) of us. Our stuffed chicken was burned on top and seemed a bit undercooked on the inside. This experience was not spectacular, but they were open.

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6. DC

   DebbieC

   1 review

   3.0

   1 review

   Dined on December 25, 2022

   overall3food3service5ambience1

   We were seated right by the "emergency exit" door that employees kept going in and out of. When we mentioned how cold it was, they told them not to use door but was it was still cold. They told us we couldn't change tables because of other reservations, yet those tables remained empty for the almost 2 hours we were there. The Lemon chicken was tough and cold. All the food except the lassgns was luke warm. Our server was good but overall experience was less than average.

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7. OT

   OpenTable Diner

   Sacramento

   9 reviews

   vip
   1.0

   9 reviews

   Dined on December 17, 2022

   overall1food2service3ambience1

   There is a clear lack of management at this restaurant resulting in a poor experience. I had made a reservation for a party of 7 + a high chair at 4:30. This would allow a large group to get in before the crazy dinner service and get us over to the Cal Expo light show at a decent hour. Once we arrived we had to wait about 15 minutes for our table. Great, we had a couple stragglers anyways. The staff had to check on our table twice before we were seated. We were led upstairs to our table that only had settings for 6, was in the back corner by the service station, the overhead lights were dimmed as this was also where they housed discarded chairs and tables, we were placed next to another large table on a plastic folding table (we knew because we had move it for the 7th person and the high chair to fit), the table was pinned against another empty table which we didn’t understand why the tables weren’t just combined and when we asked, were told it was too close to the other large party (which doesn’t make sense), the area was dirty and had it not been for the fact that we just had people come in from all over, we were celebrating a birthday and wanted to get to the next adventure, we would’ve just left. No one wanted to damper the occasion. We were crammed tightly next to each other, pinned, had little room for the family style servings and felt like we were shoved into an area not normally used for service. The birthday wasn’t acknowledged despite the note. The server was as attentive as she could be. The restaurant is dirty, we walked past a large amount of spilled ice in the walkway which was there melting over an hour later, the floors are dingy and sticky and the entire place needs attention. Food is basic which we expected but honestly thought the experience would be the main attraction, and the experience was definitely the topic of conversation. I do not recommend for any occasion since clearly setting up reservations in advance does nothing.

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8. GF

   GlendaF

   1 review

   2.0

   1 review

   Dined on December 11, 2022

   overall2food3service5ambience1

   I made reservations almost 4 months in advance for our company holiday party for 8 people. We were led through the kitchen to our seating area, which did not seem sanitary, not to mention a distraction for the employees. They have work to do, and do not need to worry about bumping into customers. We were then sat in a small outside enclosed area that was very cold, as it was storming outside. We were told that there was no heat to turn on out there. Our party was split due to the arrangement of the area. Our food came out in various stages instead of all together. The male host that was managing the 2 female hostesses was very rude and aggressive speaking, and reprimanding them in front of customers in their small seating area. Our server Derek was great and the food was good. But we were embarrassed to have this as our experience to show appreciation to our employees.

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9. OT

   OpenTable Diner

   Brandenburg

   2 reviews

   vip
   2.0

   2 reviews

   Dined on December 4, 2022

   overall2food2service2ambience2

   Terrible food. Terrible service. I asked a pepperoni pizza for my son and the house was running out of pepperoni..unbelievable

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10. C

    Carolanni

    Sacramento

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service4ambience5

    The service was a bit slow but I think they were just very busy. I think they needed someone to go around with water pitchers. But over all it was nice. The server was very nice. Free family photo.

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11. ED

    EdieD

    San Francisco

    24 reviews

    vip
    5.0

    24 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5

    Comfortable dining, Delicious food, and attentive staff. Everything is served family style ( for sharing) - even the desserts!

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12. R

    Robert

    Sacramento

    28 reviews

    vip
    2.0

    28 reviews

    Dined on November 9, 2022

    overall2food4service2ambience4

    Food was good, but over priced, services was not good. Ordered drinks and appetizers, they arrived but within 5 minutes are salad arrived, the six of us had not not even started tasting the appetizers. Then 10 minutes later our two entrees arrived. Asked why so soon as appetizers were still in progress. Was told the kitchen was fast. Then the server left. Never did come back to pickup used plates, so we gathered clean plates from the empty tables around us to enjoy or salads and entrees. Table was a mess and we had to move our own dirty plates. It will be a long time before we return, if ever.

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13. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5

    We love eating family style and how they accommodate large parties with ease! Thanks for a great birthday celebration!

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14. JG

    JeffG

    Los Angeles

    1 review

    3.0

    1 review

    Dined on October 23, 2022

    overall3food5service5ambience4

    I would give 5 stars if it weren’t for the two very rude hostesses. I never write reviews but I felt the need only because how we were treated. If it weren’t for the amazing service we received from our waiter. I believe his name was Derek. He was amazing and saved the night for us. The two girls working the reception should be fired. We had a 6:30 res. Showed up pretty early and asked if we could be seated early. We certainly didn’t mind waiting either way but they were so rude about it and said it was too busy. No problem at all. Totally get that. But when I looked at Open table there were 4 reservations showing before us available? So I asked, can I just take one of the earlier times available?

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15. GA

    GARYM

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on October 18, 2022

    overall5food5service5ambience5

    We were sitting at the "kitchen table" and got to see all the prepared dishes as they came off the line and were delivered to other customers. It was a great experience and YES the food was just as good as the floor show! GREAT food.

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16. CF

    CameronF

    1 review

    3.0

    1 review

    Dined on October 16, 2022

    overall3food5service3ambience4

    They lost our reservation. it was almost an hour before we got our food. Service left a lot to be desired. I feel they were shirt handed. Food was good, but took forever.

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17. s

    siroos

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on September 24, 2022

    overall5food5service5ambience5

    very very good food and exceptional five star server

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18. OT

    OpenTable Diner

    Orange County

    1 review

    3.0

    1 review

    Dined on August 20, 2022

    overall3food4service4ambience3

    Beyond warm....almost uncomfortable...was going to go somewhere else but the wait was 2 hrs...so we battled thru the warmth...Air conditioning hasn't worked for a long time we were told. Bad working environment. Corporate should be ashamed.

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19. AL

    AlyssaL

    1 review

    3.0

    1 review

    Dined on July 18, 2022

    overall3food4service1ambience3

    service was awful. The fact that i had to get up after being seated for a long time with my husband and two children to ask for water is just ridiculous. Our waitress walked by us more than four times and didn't even acknowledged us.

    Buca di Beppo - SacramentoResponded on July 19, 2022Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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20. t

    toddw

    Sacramento

    3 reviews

    2.0

    3 reviews

    Dined on July 17, 2022

    overall2food2service2ambience4

    Very poor service, too many employees standing around. Food was only Okay. Had to ask for napkins, menus, and drinks. It was 30 minutes before we got our drinks. Very disappointed and loved going there before. I don't know if we will be back :(

    Buca di Beppo - SacramentoResponded on July 19, 2022We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

    Report
21. RB

    ReneeB

    1 review

    2.0

    1 review

    Dined on July 10, 2022

    overall2food3service1ambience4

    Our service ruined our night. She piled the plates up on our table and never returned to remove the dirty ones or to ask how our food was. We were celebrating a wedding anniversary, which we noted on the reservation as well as when we were seated but she never mentioned it again. She acted as if we were bothering her when we made requests. She was quick to pick up our signed credit care receipt and to check her tip. Ugh...terrible and costly. We won't go there again for awhile.

    Buca di Beppo - SacramentoResponded on July 19, 2022Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

    Report
22. OT

    OpenTable Diner

    Los Angeles

    1 review

    3.0

    1 review

    Dined on June 10, 2022

    overall3food3service2ambience3

    Didn’t get very much service other then when food was dropped off. Food came out very very slow. We ordered 5 dishes family style and received each plate separately one by one. Seemed to be very under staffed.

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23. OT

    OpenTable Diner

    Sacramento

    2 reviews

    4.0

    2 reviews

    Dined on May 21, 2022

    overall4food5service4ambience4

    We went there to celebrate my daughter’s graduation with family! Service was ok, girl who take of us seemed tired and when she brought the drinks she was spilling it everywhere. Food was goo all of our family enjoyed and we took leftovers home!

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24. 2

    2foodies

    Sacramento

    13 reviews

    5.0

    13 reviews

    Dined on May 9, 2022

    overall5food5service5ambience4

    Great food

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25. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service5ambience4

    The food was gross

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26. BL

    BLiasos

    Hawaii

    3 reviews

    3.0

    3 reviews

    Dined on May 8, 2022

    overall3food3service4ambience2

    Mother’s Day The bathroom are filthy and have not been cleaned in weeks, it’s so obvious. The stench when you enter is horrible. The food was ok nothing great. It was not worth a 400 dollar bill for a party of 8. Update the place and clean regularly.

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27. GC

    GiovanniC

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    The food was horrid. Stuffed chicken was rubbery, soggy and inedible. My waiter wasn’t attentive to my family or his own suggestions (ie) suggesting pasta that we ordered and he did not bring. In short, my wife’s Mother’s Day meal was not appetizing. My expectations did not match what I received. My direct feedback here is for growth and not scathing criticism. I will not be back.

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28. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great experience for Mother’s Day. Not too crowded, food and service was excellent. Much better than when we came on Valentine’s Day.

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29. P

    Peesacake

    Sacramento

    76 reviews

    1.0

    76 reviews

    Dined on March 24, 2022

    overall1food1service1ambience1

    1. Paper napkins were very thin, 1 only for each of us. 2. I ordered the Salmon Sorrento and it was thin and small husband's Baked Rigatoni was ample, enough to take part of it home. 3. Service was very slow and waitress disappeared for long stretches of time. 4. I ordered 2 servings of Chocolate Chip Cannoli and the waitress talked me into getting 1 order and splitting it. What arrived were 3 timy cannoli's. 5. I ordered decaf coffee be serviced with the cannoli. After serving the cannoli, she came back and said coffee would be delayed because she had to make some. 6. Trying not to rag on the waitress, but she was soft spoken and not enthusastic and it was a challenge to order with her. We will never return.

    Buca di Beppo - SacramentoResponded on March 26, 2022Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

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30. MF

    MoFo

    Las Vegas

    3 reviews

    4.0

    3 reviews

    Dined on March 19, 2022

    overall4food5service4ambience3

    Food was delicious. But the bread took forever.

    Buca di Beppo - SacramentoResponded on March 26, 2022We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

    Report
31. G

    Ginny

    San Francisco

    12 reviews

    vip
    3.0

    12 reviews

    Dined on February 20, 2022

    overall3food3service5ambience3

    Hadn’t been for a while, and in fact, had a fairly large catering order three months before, that turned out very well. We ordered a shrimp Diavlo that we have enjoyed before. And a side of green beans. The order still was an hour after 45 minutes, no fault of the servers. She was very attentive and kept checking. When we got the food we were shocked at the size of the portions that are supposed to be family style and priced as such. The green beans were downright awful, kept to the point where they were falling apart. The server had the manager come over. He was terrific and personally made a batch of fresh broccoli and garlic that was outstanding. Loved the flavor of the shrimp dish, and they were kind enough to remove the green beans especially when it totaled maybe 20 to 25 green beans for $16! and also a complementary tiramisu, which was good.…… and large! As I mentioned, the previous catering order was good . Might try again for dinner because they were so conscientious about the make-good With our situation.

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32. DS

    DanielleS

    1 review

    3.0

    1 review

    Dined on February 20, 2022

    overall3food4service1ambience3

    Server was not attentive at all. Has to ask for everything. Never checked on us. Had to go find her several times

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33. S

    Sac916

    Sacramento

    5 reviews

    1.0

    5 reviews

    Dined on February 15, 2022

    overall1food3service1ambience2

    Service was horrible staff was disrespectful had food way before a cup of water or utensils were even placed at the table had to chase down other staff to get anything ordered was definitely not a good experience on Valentine’s Day of all day I recommend to absolutely stay away from this establishment

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34. OT

    OpenTable Diner

    Sacramento

    1 review

    1.0

    1 review

    Dined on February 15, 2022

    overall1food5service1ambience1

    Made reservations and didn’t get seated until a half hour later after reservation time, sat down and ordered our food and didn’t get our food until an hour and a half later, food was a bit cold.

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35. RO

    RODRICKB

    Sacramento

    5 reviews

    4.0

    5 reviews

    Dined on February 15, 2022

    overall4food4service4ambience4

    Dinner was great, the wait was not very long and the service was great!

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36. HS

    HollyS

    San Francisco

    5 reviews

    vip
    2.0

    5 reviews

    Dined on February 15, 2022

    overall2food1service1ambience3

    I made reservations for my son and his friends to have a double Valentine's dinner date. My son drove from Aptos to Sacramento (2 1/2 hour drive), waited 20 minutes to be seated for his 7:30 reservation and then waiting an additional hour and a half for his entrees, which never arrived. The restaurant comped his dessert and drinks due to the staffing issue and the fact that the kitchen was running so far behind. My son's party left their Valentine's dinner date without receiving their entrees. It was quite disappointing.

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37. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5

    Valentines Day The server and the attention to customer detail by Zora was extraordinary. The atmosphere was electrified by people trying to get in and then how much was carried out because could not eat it all

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38. TD

    TerranceD

    Sacramento

    3 reviews

    4.0

    3 reviews

    Dined on January 29, 2022

    overall4food3service5ambience4

    Food service was slower than Normal

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39. OT

    OpenTable Diner

    Los Angeles

    15 reviews

    5.0

    15 reviews

    Dined on January 23, 2022

    overall5food5service5ambience5

    The experience was lovely. We celebrating my sons 18th birthday as he returned for his second semester of college and our waitress went out of her way to ensure that it was a memorable night. The food was excellent and ended with a oversized ice cream sundae for the family to share!

    Buca di Beppo - SacramentoResponded on January 27, 2022Thanks for the rave review and for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

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40. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on January 22, 2022

    overall4food4service5ambience5

    Derek was great!

    Buca di Beppo - SacramentoResponded on January 27, 2022Thank you! We look forward to welcoming you back to Buca di Beppo soon!

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