Down the Hatch - South Queensferry

4.6
992 Reviews
£25 and under
Canadian
We currently operate with a contactless ordering system via a QR code which you can order from when you arrive & we are cashless.

It all started in December 2015 with an idea to create a diner with a difference! Myself, being from Canada, was desperately looking for something in the South Queensferry area that provided something totally different and satisfied my North American tastebuds! North American influenced food, with quality locally sourced ingredients!

***LAST BOOKINGS FOR BREAKFAST ARE AT 11AM***

Our outside area is covered and heated in the colder months.  There is the chance of some side wind/rain though if it's blowing a hoolie! 

We are family friendly, when booking that a buggy/pram counts as a cover - let us know. :)

Full terms: https://www.downthehatchcafe

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 992 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.5
value
Noise · Moderate
94% of people would recommend it to a friend
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SC
SarahC
Newcastle
1 review
Dined 6 days ago
Overall5food5service5ambience5

Food was great, service was quick, staff are friendly and helpful

m
meesh
Edinburgh
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great food, felt very safe and they were stringent with checking app etc.

IB
IainB
Oxford
2 reviews
Dined 6 days ago
Overall4food4service4ambience4

easy booking process and good food at reasonable prices
friendly and welcoming staff

OT
OpenTable Diner
Edinburgh
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Great time had as always at DTH, while people around about were complaining about not knowing that we only get an hour our party enjoyed the service and the food. All staff were super helpful and attentive, never once get rushed in the hour we were there. Food arrived quickly and was super tasty. Great place to go for food. Be taking our newbie dth diner back for breakfast next!

LS
LouiseS
1 review
Dined 6 days ago
Overall5food5service5ambience4

Awesome as always. Will be back again soon. Food delicious!

T
Theas
Edinburgh
1 review
Dined 6 days ago
Overall5food5service5ambience5

This is a great relaxed place for great grub. The portions are not for the faint hearted but the food is delicious. Will be back.

CM
ChloeM
1 review
Dined 7 days ago
Overall5food5service5ambience5

Welcoming and friendly atmosphere. Food is fab, the fries especially. Was a lovely little trip

MA
MARTINA
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Visited again for lunch, first time after lockdown. Loved not having to que to order food. The food was tasty and fresh and the service was outstanding would highly recommend this place to anyone 😄

RK
RussellK
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

Great location. Great food. Great staff. Just great all round.

WM
WendyM
1 review
Dined on July 17, 2021
Overall2food4service3ambience3

Ok so we use to go to Down the Hatch all the time and even during lockdown had food delivered….regardless of what Im going to comment on the food is still delicious however……excited to be returning for breakfast however, menu app…yip thats fine…confusion over menu…yip…..kids menu…..strange….we asked our server who was trying so hard to help but clearly confused by the ‘new management menu’…my partner and I have never been huge breakfast eaters but use to love going there for filled rolls…..so I asked for 3 filled rolls with egg. They no longer do rolls, ok so can we have toast and egg given toast is on the menu and so are eggs but no we cant do them together as its not on the menu. 5 mins later server comes back to tell us they can do rolls as an exception as the next time we visit we can only have filled rolls to take away so as paying customers we are penalised because we dont eat large amount of food….So fab rolls can be done as an exception I ask can I have 3 filled rolls for our table with egg and potato scone, same again nope you cant have that you can only have eggs on your roll despite potato scones being on the menu. By this time my 6 year old nephew and my sister had almost given up. My partner and I have raved about Down the Hatch since it opened…what a let down….at the beginning of this review I stated the food is delicious and it still is but such a pity just because we don't want large portions and pancakes aren't a favourite we can no longer go there for breakfast…what a pity….oh and we were also told its now a restaurant and no longer a ‘cafe’ well have done lots of reviews over the years for eateries I can assure you from cafes to 5 star hotels Ive never been denied a roll!!!!

DB
DerekB
Edinburgh
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Great food fast and helpful service staff amazing.

SB
SharonB
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Food is delicious great value for money and the servers couldn’t do enough to make your experience a good one. Will definitely be back still have a lot in the menus to try 😋….. p.s I NEVER write reviews but they deserve the effort 🥰

JW
JennyW
Edinburgh
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Staff, food, facilities - all great. Even our wee pup was happy!

LT
LisaT
Edinburgh
1 review
Dined on July 15, 2021
Overall4food5service4ambience4

Another lovely meal at DTH just wish your website made it clearer that outside tables are only available for an hour plus the full menu is not available if you sit outside. We would have ordered shakes after our mains if we'd had longer so you could be missing out on some custom limiting people to just an hour.

NM
NeilM
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

First visit and won't be the last, absolutely outstanding!! Dirty fries are a game changer!!!

JN
JaneN
1 review
Dined on July 15, 2021
Overall2food2service2ambience3

Had lunch with a friend. Hatch burgers were average, the bun did not seem to be brioche stated on the menu as it did not have the yellow colour I expect from a brioche nor did it have the glossy finish on the crust. Over all the burgers were nowhere near as appetizing as the pictures on the internet or the pictures being shown on TV screens placed showing food that, if I understood correctly, was being served that same day in the Edinburgh branch. Drinks came from a chill cabinet in ring pull can and and a plastic 500ml bottle - no glass offered, had to drink from can and bottle - to be fair I didn't ask for a glass either, but that was because it was not worth the effort of trying to attract someone's attention and I really shouldn't have to ask - it should be something that is done automatically by the staff when drinks come in plastic bottles and cans. Side order of Poutine was hugely disappointing. My friend was facing the kitchen area and could see packs of microwave chips being heated up. The "house" gravy was lukewarm goop that was congealing on the plate by the time it was served and tasted like packet gravy granules mixed with less than the recommended amount of water in order to make a thicker gravy but the end result was far too strong a flavour and rather unpleasant. Service was slow, particularly given the restrictions of Covid meaning that we had the table for one hour only. Also no toilets on site, nearest toilets were a good 5 minute walk - more for a child or elderly person. Would probably not go back.

DT
DavidT
Edinburgh
3 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Amazing friendly genuine service and the breakfasts were so good . Love DTH

SN
ShirleyN
Edinburgh
1 review
Dined on July 14, 2021
Overall5food5service5ambience5

Always fantastic food & the staff are just so lovely & helpful. Beautiful weather & setting. Just love it 😘

KR
KellyR
Edinburgh
1 review
Dined on July 14, 2021
Overall5food5service5ambience5

Great food........................................

F
Flogam
Edinburgh
3 reviews
Dined on July 14, 2021
Overall5food5service5ambience5

Excellent food & service once again! Love this place!

OT
OpenTable Diner
Edinburgh
2 reviews
Dined on July 14, 2021
Overall5food4service5ambience5

First time after being recommended, really enjoyed and food was fantastic
Milkshake- best ever
Poutine - soooo good
Phyllysteak sandwich - melt
In mouth

Will defo be back
Thank you

CF
CeeFish
Edinburgh
2 reviews
Dined on July 14, 2021
Overall2food1service3ambience3

Don’t get the chicken Caesar salad, it’s very basic and overpriced!

TW
TomW
Edinburgh
1 review
Dined on July 14, 2021
Overall2food1service3ambience2

Had heard a lot of good things but just not for us. Maybe it’ll be better once COVID restrictions are relaxed.

DS
DanielleS
Edinburgh
2 reviews
Dined on July 13, 2021
Overall4food5service3ambience4

Food was lovely, cant fault it at all. The service is all done on an app which is a bit of a pain and lets it down. Feels really impersonal and it’s a hassle trying to order more drinks mid meal. All feels a bit rushed.

AW
AlanW
Edinburgh
2 reviews
Dined on July 13, 2021
Overall5food5service5ambience4

Excellent dining experience at the South Queensferry branch.

KE
KarenE
1 review
Dined on July 13, 2021
Overall5food5service5ambience5

Food and service amazing! Love the relaxed atmosphere there. Will definitely be back.

SL
ScooterLagos
London
6 reviews
Dined on July 12, 2021
Overall5food5service5ambience4

Super staff, location and my goodness, the poutine …

GD
GenyaD
1 review
Dined on July 12, 2021
Overall5food5service5ambience5

Loved our breakfast. Coming back soon for lunch and milkshakes 😁😁

OT
OpenTable Diner
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

Friendly helpful staff. Very tasty food. Reasonable prices. Covid safe.

SM
SeanM
Angus
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

Food was unbelievable, will definitely be back? Only thing that would make it better would be a nice cold beer with it, get the alcohol Licence and it would be perfect

JC
JoCo
1 review
Dined on July 11, 2021
Overall4food5service4ambience3

Really tasty food. Nothing fancy, just proper food. At the moment you order yourself using the QR code on your table. Food came quickly and there was always staff around if you needed them

EC
EmmaC
1 review
Dined on July 11, 2021
Overall3food3service3ambience3

Great food and atmosphere as always. However was such a shame to receive a 25% off text 5 minutes after leaving... :(

HT
HelenT
Edinburgh
1 review
Dined on July 11, 2021
Overall5food4service4ambience4

Great food tasty burgers and amazing fries was so full 😋 outdoor seating very nice and chilled and very quiet . Server's very helpful. Would definitely go back

OT
OpenTable Diner
Edinburgh
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Amazing food as always 👍👍👍

KM
KimMurray
Glasgow
2 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

First time visiting and it was lovely, definitely be back!

J
Jess
Edinburgh
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Really great atmosphere, music, safety, friendly staff, quick service and not bad value for money considering the portion sizes!! 💚

I shall be back :)

OT
OpenTable Diner
Manchester
1 review
Dined on July 10, 2021
Overall4food4service5ambience5

Food was amazing and would’ve rated 5 stars but for our meals being really salty. Two of us ordered dirty fries and the other two burgers and fries…the fries were just way too heavily seasoned/salted to the point where we just couldn’t finish them unfortunately. We had shakes and cheesecake too, amazing 👌🏻 the saltiness wouldn’t stop us going back, we’d just express we needed less next time, the service was fab, they would definitely accommodate our needs 😊

OT
OpenTable Diner
1 review
Dined on July 10, 2021
Overall5food5service3ambience3

Good was good, big portions and all fresh! Milkshakes weren’t up to much! Far too sweet

CG
CharlotteG
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

All three breakfast skillets were fantastic, although they should come with a food coma warning label 😂 We will definitely be back here to try more on the menu on our next visit to Edinburgh

NB
NicolaB
Edinburgh
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Amazing service and food was lovely, looking forward to going back again.

FAQs

Down the Hatch - South Queensferry offers takeout which you can order by calling the restaurant at 0131 331 1387.

Down the Hatch - South Queensferry is rated 4.6 stars by 992 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.