Duck and Waffle Local

4.2
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504 Reviews
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£25 and under
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International
Duck & Waffle Local is a chef-curated, fast casual restaurant located in the heart of the West End. Complemented by the highest quality, freshest ingredients, Duck & Waffle Local offers delicious dishes & drinks from breakfast until late night.

Offering a deliciously diverse menu to satisfy both your sweet and savoury cravings, the menu includes highlights such as the crave-worthy Big “Quack” Burger, the decadent Full Elvis buttermilk waffle, and of course the namesake Duck & Waffle dish. Vegetarian, vegan or gluten-conscious? No problem! With our wide range of mouthwatering small and large plates to choose from, we are always happy to make recommendations based on guests’ palates and preferences.

Introducing Afternoon Tea! Enjoy a selection of chef-curated bites for our twist on the traditional afternoon tea. Available Monday to Friday, 2 p.m. to 5 p.m.
What 504 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.1
ambience
3.9
value
Noise · Moderate
85% of people would recommend it to a friend
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KG
London
1 review
Dined a day ago
Overall5food5service5ambience5

Absolutely fantastic. Best breakfast I have had in a long while.

B
London
3 reviews
Dined 3 days ago
Overall4food4service5ambience3

Really good service, food was good but I think I’ll try something different next time. Good location in Piccadilly. Only thing that put me off was the somewhat dirty restrooms and bad smell in the dining area

PC
1 review
Dined 6 days ago
Overall5food5service4ambience5

Love the food. Order their waffles. It’s soft yet nicely crisp on the outside.

A
London
1 review
Dined on December 1, 2019
Overall5food5service5ambience5

It was a great experience. The service was very good and the food was amazing.

SF
London
34 reviews
Dined on November 30, 2019
Overall4food4service4ambience4

Nice quick food. Lots of taste. Waitress recommended the duck shawarma and it was delicious and very filling. Good service and everyone had a lovely meal

SC
1 review
Dined on November 29, 2019
Overall5food5service4ambience4

Very delicious and is a perfect place for breakfast or brunch!!!

OT
London
4 reviews
Dined on November 28, 2019
Overall4food2service5ambience5

Service is outstanding and excellent. Super friendly and the manager is very attentive.
Great atmosphere and music.
The problem is the food is not consistent and some dishes are very well cooked and tasty, and then others are just very poorly made and sometimes terrible.
It’s huge shame, great menu options, but the kitchen is just not very good.

OT
Houston
1 review
Dined on November 25, 2019
Overall3food3service3ambience4

Food was okay

CS
London
1 review
Dined on November 23, 2019
Overall4food5service3ambience4

Excellent food, service a tad slow and the waiter forgot to order/ process my drink.

Duck and Waffle Local
Responded on November 26, 2019

Thank you for your review. Sorry to hear about the slow service you experienced. We appreciate your feedback and look forward to seeing you again in the near future. Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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B
London
1 review
Dined on November 23, 2019
Overall3food3service4ambience4

Ok value, not spectacular. Banana waffles were a bit simple but admittedly tasty and filling. The waffle choices could have been made more interesting considering its in the name. Didnt expect Ice cream with waffles on the breakfast menu! Coffee servings were too small though. Same goes for the eggs Beni, the serving was so small that my friends plate looked bare. Service was really nice, staff were very polite and welcoming.

Duck and Waffle Local
Responded on November 26, 2019

Thank you for your review. Your feedback – both positive and negative – is extremely valuable to us. Sorry to hear you didn't you enjoy your visit. Should you choose to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation and ensure that you have an excellent experience from start to finish. Thank you, Rob Almanza Guest Relations Manager

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AO
1 review
Dined on November 22, 2019
Overall3food4service3ambience3

It was ok, nothing special. Staff in kitchen seemed very disorganized.

Duck and Waffle Local
Responded on November 26, 2019

Thank you for bringing this to our attention. I'm truly sorry to hear you didn't enjoy your recent experience. Should you choose to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation and ensure that you have an excellent experience from start to finish. Thank you, Rob Almanza Guest Relations Manager

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NV
London
11 reviews
Dined on November 21, 2019
Overall3food3service3ambience3

It was ok. Uncomfortable, poor seating in front of the entrance. Considering I booked in advance a table for two at an early slot and I am very obviously heavily pregnant, a nicer spot could have been offered. There is poor choice for non alcohol drinkers and a mocktail is the same price as a cocktail. The food is mediocre at best. Its it very expensive, but if it was it would be robbery. Not impressed.

Duck and Waffle Local
Responded on November 26, 2019

Thank you for bringing this to our attention. I'm truly sorry to hear you didn't enjoy your recent experience. Should you choose to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation and ensure that you have an excellent experience from start to finish. Thank you, Rob Almanza Guest Relations Manager

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S
London
5 reviews
Dined on November 19, 2019
Overall2food2service5ambience2

The food was not nearly as good as I remember at the Duck and Waffle in the Heron Tower - It was a LONG time ago but the duck and waffle was memorable - in a good way! whereas the one the other night it was memorable in a bad way!

Duck and Waffle Local
Responded on November 23, 2019

Thank you for your feedback. I am truly sorry to hear that you were disappointed by your recent visit. Should you change your mind, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation and ensure that you have an excellent experience from start to finish. Thank you, Rob Almanza Guest Relations Manager

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D
Hampshire
2 reviews
Dined on November 19, 2019
Overall1food1service3ambience1

The restaurant was very cold and we were sat near the door which blasted cold air in each time it opened. The food was very ordinary and I think I should have gone over the road to Five Guys where the food would have been better. I had the duck schnitzel which was quite tasteless, with a mushy coleslaw. My husband had ravioli which was a very small portion for the price and not exciting. Overall expensive for the quality and amount provided. We won’t be going back!

Duck and Waffle Local
Responded on November 23, 2019

I am truly sorry to hear that you were disappointed by your recent visit. Your feedback is extremely valuable to us, as we are constantly striving to improve and provide excellent service to each and every guest. Should you change your mind, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation and ensure that you have an excellent experience from start to finish. Thank you, Rob Almanza Guest Relations Manager

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l
London
29 reviews
Dined on November 17, 2019
Overall3food3service3ambience3

We went for brunch on a Sunday.
It’s a varied menu as long as you like eggs. Not sure if they’re free range.
I did an interesting egg in a iron plate with tomatoes and a freshly baked bread.
My friend ordered cauliflower and salad because she wanted to be healthy.
Service was good. Lattes there are good too

OT
London
2 reviews
Dined on November 17, 2019
Overall3food3service3ambience4

The place is really beautiful. We had breakfast. The food was ok with unique flavors. The chef was preparing the food on the counter in front of us. He was not wearing gloves, he was touching the screen the the food and everything else with bare hands and never washed them. It seemed really odd to us

Duck and Waffle Local
Responded on November 21, 2019

Hello, thank you for bringing this to our attention. That is not the standard we work hard for at Duck & Waffle Local. I'm sorry to hear that happened while you were dining. I would sincerely appreciate the opportunity to speak with you offline about your visit. Please reach out to me at rob@sambabrandsmanagement dotcom at your convenience. Thank you, Rob Almanza Guest Relations Manager

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US
London
6 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

Really enjoyed your signature dish .

Duck and Waffle Local
Responded on November 21, 2019

Happy to hear you enjoyed our duck and waffle. Thank you for the awesome 5-star review! Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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EB
London
2 reviews
Dined on November 16, 2019
Overall4food4service4ambience3

Great waitress but pricey.

Duck and Waffle Local
Responded on November 21, 2019

Thank you for the awesome 4-star review! Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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B
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

Great local alternative to the original at Heron Tower. Will go again.

Duck and Waffle Local
Responded on November 21, 2019

Thank you for the awesome 5-star review! We look forward to your visit in the near future. Please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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MJ
London
1 review
Dined on November 16, 2019
Overall5food5service3ambience3

Absolutely amazing and delicious food. Will definitely be going back for the food.
Service was ok, but not amazing. We were sat in a little corner and a bit forgotten about.
I did mention when I booked that it was my friend's birthday. Nothing happened, but on my receipt there was a line saying 'celebration - 0.00'. From reading other reviews apparently they often bring out something when it is a person's birthday. It is recorded on our receipt that this happened, but nothing was brought out. We weren't charged or anything though.
One thing that did annoy me was an automatic service charge of 12.5% was added to the bill. There were only two of us and the service wasn't even that great so I resent this being added automatically.
I will still go back though - the menu and chefs are great.

N
London
2 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

It's great for brunch! We ordered the Duck patty, housebreak, rosemary fries and Belgian waffles for dessert! This is extremely suited for those that want to have a quick lunch without having to completely dress up.

Duck and Waffle Local
Responded on November 21, 2019

Great food choices! Making me very hungry right now. Thank you for the awesome 5-star review! Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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J
London
1 review
Dined on November 15, 2019
Overall5food4service5ambience4

We like duck and waffle. Food is nice and service is good. Nothing to compliant about.

Duck and Waffle Local
Responded on November 21, 2019

Thank you for the awesome 5-star review! Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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OT
London
3 reviews
Dined on November 14, 2019
Overall4food4service4ambience4

It was a small intimate gathering with family and friends to celebrate my 25th birthday. I have noted it down in the message that it was my birthday, but none of the staff acknowledge that. The experience was nothing special, aside from the service and food, which was good.

Duck and Waffle Local
Responded on November 21, 2019

Thank you for bringing this to our attention. I am truly sorry to hear about your experience. I would appreciate connecting offline with you. Please reach out to me at rob@sambabrandsmanagement dotcom. Thank you, Rob Almanza Guest Relations Manager

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t
London
30 reviews
Dined on November 14, 2019
Overall3food3service4ambience3

A lively place which is well located for pre-theatre dining. Service was friendly but the single main course took longer to arrive than we expected in view of the rather focussed menu.

Duck and Waffle Local
Responded on November 21, 2019

I would like to extend my apologies on behalf of Duck & Waffle Local. Your feedback is extremely valuable to us, as we are constantly striving to improve and provide excellent service to each and every guest. Should you choose to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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OT
San Francisco
1 review
Dined on November 14, 2019
Overall5food5service5ambience5

Great savory and sweet. Crispy duck, but not overcooked with a slightly sweet crunchy waffle. Too bad I didn’t know about this place on previous trips.

Duck and Waffle Local
Responded on November 21, 2019

Thank you for the awesome 5-star review! Happy to hear you enjoyed your visit. Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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IF
1 review
Dined on November 11, 2019
Overall4food4service4ambience4

The food, ambience and overall experience was great but , as I mentioned to the Manager at the time, I did not like the way the Duck Snizzle was served on a tray. The base of the tray was very uneven and just wobbled about on the table making it difficult to actually eat my meal. Out waiter did change my tray but it was not ideal. Do not think this works - rather have a plate!

Duck and Waffle Local
Responded on November 21, 2019

Thank you for your review. Your feedback is extremely valuable to us, as we are constantly striving to improve and provide excellent service to each and every guest. I will pass it on to our chef. Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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j
London
57 reviews
Dined on November 10, 2019
Overall5food4service5ambience4

We wanted to go to the Heron Tower restaurant but we couldn't book a table on short notice. The D&W Local restaurant is a great alternative as the food is the same and the service was excellent. Love the contemporary decor and the location.

Duck and Waffle Local
Responded on November 21, 2019

Thank you for your 5-star review! Happy to hear you enjoyed your visit. We look forward to seeing you again next time you're in the area. Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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OT
London
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Amazing experience. Very attentive and super polite service. The wood was incredibly tasty. The foie gras was to die for.

Duck and Waffle Local
Responded on November 21, 2019

Thank you so much your awesome review! We appreciate it and hope to see you again soon. Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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OT
London
1 review
Dined on November 9, 2019
Overall1food1service3ambience2

I will never recommend the steak on their menu to anyone. I asked for my steak to be done medium, and it was just too well done and tough!
All together I was very disappointed in their menu options and with what I had ordered!

Duck and Waffle Local
Responded on November 21, 2019

I am truly sorry to hear you were disappointed by your experience. Your feedback – both positive and negative – is extremely valuable to us, as we are constantly striving to improve and provide excellent service to each and every guest. Should you choose to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. I hope you give us another chance in the near future. Thank you, Rob Almanza Guest Relations Manager

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KS
London
2 reviews
Dined on November 9, 2019
Overall3food3service2ambience3

Desserts are good in terms of taste and portion size. Portion size of mains are small. Very noisy, staff not particularly attentive.

Duck and Waffle Local
Responded on November 21, 2019

I would like to extend my apologies. Your feedback is extremely valuable to us, as we are constantly striving to improve and provide excellent service to each and every guest. Should you choose to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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OT
1 review
Dined on November 9, 2019
Overall3food3service3ambience2

Really too noisy for me. Shouting across table. Wouldn't go again

Duck and Waffle Local
Responded on November 21, 2019

I would like to extend my apologies that you were disappointed by your experience. Your feedback is extremely valuable to us, as we are constantly striving to improve and provide excellent service to each and every guest. Should you choose to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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AC
London
1 review
Dined on November 8, 2019
Overall5food5service5ambience4

The food and the service was absolutely wonderful. The waiter was absolutely attentive and caring and was really helpful in providing us all the information needed. Definitely visiting again!!

Duck and Waffle Local
Responded on November 21, 2019

Thank you for your review! We appreciate your feedback and look forward to seeing you again soon. Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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SB
1 review
Dined on November 8, 2019
Overall5food5service5ambience4

Great food and great service in a nice location, cannot complain

Duck and Waffle Local
Responded on November 21, 2019

Thank you for your review! We appreciate your feedback and look forward to seeing you again soon. Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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SU
London
4 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

The waiter was really nice, the food was amazing. Perfect wind down after a hard week.

Duck and Waffle Local
Responded on November 21, 2019

Thank you so much for taking the time to leave your review. We truly look forward to seeing you again soon! Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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A
1 review
Dined on November 7, 2019
Overall5food5service5ambience5

A lovely meal made better by excellent and attentive service from our waiter Antonio.

Duck and Waffle Local
Responded on November 21, 2019

Thank you for your positive feedback! We look forward to seeing you again soon. Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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JL
1 review
Dined on November 6, 2019
Overall3food3service4ambience4

Duck was bit overdone today. Burnt on one end. Portions are small for the price. But lovely ambience.

Duck and Waffle Local
Responded on November 21, 2019

Thank you for leaving us a review. Your feedback – both positive and negative – is extremely valuable to us, as we are constantly striving to improve and provide excellent service to each and every guest. I'm sorry to hear you didn't enjoy your visit. Thank you, Rob Almanza Guest Relations Manager

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PC
1 review
Dined on November 2, 2019
Overall5food4service5ambience5

We enjoyed our meal. Thanks for great service from the staff and manager

Duck and Waffle Local
Responded on November 4, 2019

Thank you so much for taking the time to leave your review. Happy to read you enjoyed your visit. We truly look forward to seeing you again soon! Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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OT
1 review
Dined on November 2, 2019
Overall5food4service5ambience5

Dads birthday - staff were so kind and even sang happy birthday with a complimentary brownie - they went above and beyond. Thank you - really made his day.

Duck and Waffle Local
Responded on November 4, 2019

Thank you so much for your note. Very happy to read about your dad's birthday celebration. We truly look forward to seeing you again soon! Whenever you’re in the area again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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KM
London
1 review
Dined on October 30, 2019
Overall4food5service2ambience3

Food was amazing, quite expensive but worth it. There wasn't enough waiting staff and as a result we were kept waiting a long time for the dessert menu and to pay the bill. Even though we flagged some waiting staff down, they didn't return with what we asked for. Otherwise the ambience was really nice, smart but low-key. The sinks in the bathroom was quirky but as a result sprayed water everywhere! Overall, I would eat here again, its so inventive what they have done with the menu.

Duck and Waffle Local
Responded on November 4, 2019

Thank you so much for taking the time to leave your review. I'm sorry about the slow service during your visit. Your feedback is important to us. We truly look forward to seeing you again soon! Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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BP
London
1 review
Dined on October 29, 2019
Overall5food5service5ambience5

Excellent customer service and provided us with a complimentary cake for our anniversary

Duck and Waffle Local
Responded on November 4, 2019

Thank you so much for taking the time to leave your review. Happy to read you enjoyed your anniversary dinner at Duck & Waffle Local. We truly look forward to seeing you again soon! Whenever you’re ready to dine with us again, please reach out to me at rob@sambabrandsmanagement dotcom so that I may personally book your reservation. Thank you, Rob Almanza Guest Relations Manager

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