Ed's Diner - Cheshire Oaks

4.3
199 Reviews
£25 and under
Burgers
Cheshire Oaks is one of the largest Designer Outlet Malls in Europe, and is located in Ellesmere Port, north of Chester. With 106 seats, it is one of the largest Ed's Easy Diners, ready for the considerable number of visitors to the 145-plus shops. And now there's even more reason to come!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
What 199 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.2
ambience
4.1
value
Noise · Energetic
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KC
KennethC
Cheshire
1 review
Dined on September 11, 2021
Overall3food3service4ambience4

Always love the food here, however seems to be stingy on the sauce, annoying especially when paying for cheese and bacon fries which come with hardly any topping.

JP
JackP
Cheshire
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

The food here has always been fantastic - piping hot and just delicious. The servers and all the staff are friendly and always up for a chat. My other half & I always look forward to coming here.

DC
DeanC
1 review
Dined on September 7, 2021
Overall2food1service3ambience3

When we arrived we were told there are no bun's left. Then when ordering we were informed there is no fried chicken left! So I had to have grilled chicken and I found a bone in it which I could have choked on. Overall I did not enjoy the food this time around which was disappointing as we took a friend who has never been before and the experience was poor.
We have been several times before and always had excellent service and experience but I was very disappointed on this visit as most of the menu was out of stock and it was only 13:30.

T
Tuck
1 review
Dined on September 6, 2021
Overall5food5service5ambience3

Our server jess I think her name was, was amazing brilliant service and very welcoming would definitely come again

DW
DeborahW
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

Waitress was fantastic didn’t get her name, she is an asset to the restaurant

OT
OpenTable Diner
1 review
Dined on August 30, 2021
Overall5food5service5ambience5

Excellent breakfast that is cooked fresh.

AM
AlisonM
Liverpool
1 review
Dined on August 28, 2021
Overall5food4service3ambience4

Very good service but food was a little slow if you are in a rush

G
Gusbear
1 review
Dined on August 28, 2021
Overall4food3service4ambience4

Went because my daughter likes the American Diner experience
First time we have been for breakfast. Pancakes a bit disappointing but other food was pretty good. Kids breakfasts are good value.

c
cherylm
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

Excellent service and quality of food.
Staff were very helpful.

PA
PaulA
1 review
Dined on August 23, 2021
Overall4food4service3ambience4

The server was swift to take order from us, but had to wait 25 mins for the food and drinks. Yes drinks came at the same time as food, I think this is to stop you using the “refillable” drinks.

Food was good.

EH
EmmaH
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

Always guaranteed good food at Ed's and the staff are just lovely. They didnt have the full menu but were definitely accommodating of all our dietary requirements. A must visit when we are in the area!

AK
AndrewK
1 review
Dined on August 20, 2021
Overall4food5service3ambience3

Decent food, average service. Nothing bad to say really but nothing to write home about.

IR
IreneR
1 review
Dined on August 19, 2021
Overall5food5service5ambience5

Quick service, very polite. Great choice of food especially for vegetarian's.
Great evening out as a family.
Many thanks

AB
AnthonyB
1 review
Dined on August 18, 2021
Overall5food5service5ambience5

Been here a few times now staff friendly and helpful, food is great and reasonably priced always recommend eds diner

MD
MandyD
1 review
Dined on August 18, 2021
Overall2food4service1ambience1

Poor service, server more interested in talking to collegues than serving us, left waiting to order, refillable drinks had to ask 3 times, didnt have the first chioce for my grandson. Server only chatted to us when we paid bill asking us if we'd like to leave gratuity, had been so looking forward to this meal out was left very disappointed

OT
OpenTable Diner
Cheshire
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

Lovely staff and great food

LJ
LisaJ
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

Was served very quickly and all fed and had pudding in record speed time. Hot fresh very tasty

C
Charl
Liverpool
1 review
Dined on July 16, 2021
Overall2food1service2ambience1

Service was slow, food was a waste of money, bacon looked like scraps and scrambled egg looked like a fried egg mushed up and was inedible, pancakes were hard.

SK
SallyK
1 review
Dined on July 15, 2021
Overall2food3service1ambience3

No point in bothering to book, still had to wait in line!

T
Tanb
1 review
Dined on July 11, 2021
Overall3food4service3ambience3

Got charged for salad and didn’t get it. Manager not interested young girl couldn’t you taste card 50% off

JN
JessN
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

Amazing food and service! They also made you feel comfortable and relaxed. Place was spotless and staff very friendly.

NF
NicolaF
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Very warm welcome when we arrived. Lovely service and food was very good too. First time visiting would definitely go again.

LB
LucyB
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Great food and fast service. I loved the atmosphere

CJ
CaseyJ
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

I would definitely recommend this restaurant to everybody, the food was outstanding with no complaints. Very reasonably priced and the atmosphere was great.

BL
BrandonL
1 review
Dined on July 2, 2021
Overall3food2service5ambience4

staff were really friendly and helpful, but food was disappointing

S
Someone
1 review
Dined on July 2, 2021
Overall5food5service5ambience4

Best brownies I ever had also everything else was up to the standard.

M
Malina
1 review
Dined on July 1, 2021
Overall5food4service5ambience5

Ready nice service and delicious food. Lovely atmosphere in the diner.

E
Eleanor
1 review
Dined on July 1, 2021
Overall5food5service5ambience5

The food is always amazing and the environment is so comforting and calm

S
Sarah
1 review
Dined on June 30, 2021
Overall2food2service3ambience2

The waitress was lovely.
Music good etc

Food wasn’t that great. The starter came out quickly but was cold and for the £8 paid the smallest plate of chilli nachos I’ve ever had.
Mains were nice but again portion minimal.
Kitchen staff were constantly up and down on breaks etc which is understandable they have to but weren’t in face masks, whereas customers had to be

H
Hungryhippo123
1 review
Dined on June 30, 2021
Overall3food5service4ambience3

Nice food but rather overpriced for the little portions

DG
DonnaG
1 review
Dined on June 28, 2021
Overall4food5service5ambience4

Lovely server made us feel very welcome introduced himself as junior and couldn’t do enough to please food was very nice and enjoyable

KC
KennethC
Cheshire
2 reviews
Dined on June 26, 2021
Overall4food4service4ambience4

Good food, not the cheapest but it is tasty. Good covid measures, attentive staff.

CK
ClaireK
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

Quick service and waiter was friendly and helpful

OT
OpenTable Diner
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

It was absolutely gorgeous it was our first time visiting Ed’s and we will be back lovely food and friendly staff.

L
Lindz3
New York Area
1 review
Dined on June 21, 2021
Overall4food4service4ambience4

Lovely food. Maybe need a little more choice outside of burgers but all in all can’t complain. Food was quick, yummy and order correct. Would come back 👍🏼

OT
OpenTable Diner
1 review
Dined on June 20, 2021
Overall2food5service1ambience3

No covid restrictions at all. Not asked to track and trace, all tables full, no distance between tables and paper menus taken once ordered and handed to another guest when seating them at a table. I was shocked to be honest as I’m sure the customers wouldn’t of liked the idea of having someone’s disposable menu that should have been thrown away.

OT
OpenTable Diner
1 review
Dined on June 19, 2021
Overall4food4service2ambience3

The service here was pretty poor not just on our table but tables around us too but the food was really nice and good value so we would still come back

AS
ASMreview
1 review
Dined on June 16, 2021
Overall4food3service5ambience4

Nothing to write home about, but pleasant enough. The staff were lovely and the service good.

SB
SophB
1 review
Dined on June 16, 2021
Overall4food5service5ambience4

Really enjoyed the meal, fantastic service. One small problem was that they did not have any gluten free buns, they did substitute for a side salad though which was fine.

DD
DawnD
Cheshire
1 review
Dined on June 13, 2021
Overall4food5service5ambience5

What can I say food always so good never been disappointed yet although menu was limited but trying times at the moment, service fast and polite staff, tables cleaned straight away between each customer, place very clean

FAQs

Ed's Diner - Cheshire Oaks is rated 4.3 stars by 199 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.