My wine glass was dirty. Ordered the salmon salad and the piece of salmon was tiny. Service was great.
Food was great as was atmosphere. Service could have been a little quicker but I’d absolutely return! Great prices as well!
Took like 20 min before a waiter came to take drink orders...he was good once we got drinks, but it took forever and we had a reservation. That’s just bad management. This happens nearly every time I go there too. There were cleared empty tables and there seemed to be a lot of people waiting to get in. It was ridiculous.
Great food. Had a wonderful time
The restaurant/chain needs a lot of work, from the host/greeting, to the inattentive server, to the lackluster food options.
Our server was friendly and funny. We had a great lunch!
I don’t know where to begin... Our steaks were basically burnt and dry, empty glasses weren’t being removed or refilled, I reserved the table and mentioned it was a birthday and then even told the waiter who’s the birthday person but nothing was done for her. The 2 tables next to us had their desserts brought out with candles and happy birthday sang to them (felt bad for our birthday guest) and we even order each dessert on the menu, a waiter was nowhere to be found to order more.
I’m afraid this is a one-shot deal. Food quality is not so good. Chicken wings are tiny. The bratwurst is not as good as supermarket brands. Even the stout is subpar, too thin for a good stout. It is cheaper than its neighboring restaurants though, but I’d rather go next door, in any direction.
It was a birthday celebration for our daughter.
Overall it was good. Mussels were over cooked though.
Everything is great Great place to eat and hang out!
Good German food and very good German style beer. This place can tends to fill up on weekend nights with Tysons mall shoppers so make a reservation through OpenTable. Weeknights tend to be far less crowded.
Was fine except there was no place to put our coats so we had them in the booth behind us. About half way through lunch the host told us we had to move them. He offered to take them to the host stand and drape them over the railing into the main mall area. Not wanting them out of our line of sight we opted to keep them and just stuffed them in the booth or sat on them. Thinking we were asked to move them for a reason it surprised us when no one was sat in the booth next to us and it remained empty during the rest of our meal. It was just off putting. Why not let us put our big bulky winter coats there? We were there from 11:15 - 12:30 on a Sunday morning, it wasn't busy and no one even sat there.
We dined for my 9yo’s birthday and it was disappointing. It was myself, my husband, our 3 children and our 9yo’s 2 friends. Our server himself was fine, but the restaurant was clearly understaffed and our server was not able to visit with us very often, especially since his other tables were not in the same area of the restaurant as our. Since we had 5 children with us, they gave us a paper with kids activities on it, but there were no crayons to go with it. We were never offered more water after the initial glasses were given and when we had to ask for the menu again to order dessert, the hostess was quite rude and seemed put out by our request. It took a very long time for our dessert to come and when our dessert did finally come, our plates had not been cleared so there was no where put the dessert. It took another 10 minutes for them to clear the table and bring us back the dessert. It took another 15 minutes to get the bill and then have someone process our credit card.
I dined with a large group at another GB location in VA and the service was terrible there too. I thought that I would give them one more chance on this occasion to see whether it was just bc of the large group, yet I was disappointed again. I will not be dining here again.
We had another fun dinner at Gordon Biersch Tysons. The beers were great and the food delicious. We highly recommend the sausage sampler meal.
Food was mediocre, chicken tough, steak over cooked and the salad was not the one I ordered. Overall eh. Don’t think we will be back.
So, I booked a table for 2 with OpenTable and when I reached the restaurant they said we need to wait since there are no tables available. how can I get confirmation with OpenTable when the restaurant tables were all reserved. that was the only disappointment that even after making a reservation, I had to wait for like 15-20 mins. so just to kill time we decided to seat at the bar and luckily the server at the bar was so good, she was so kind, sweet and multitasking, since she was the only one serving at the bar, she was really great at her work.
Second year in a row back to back my son celebrating his 22nd birthday the food was great the drinks where perfect everybody had a good time or waiter Fred was on top of his game he made sure everything came out in a timely fashion!!!!!
We went for a luncheon and had made the reservation weeks in advance yet when we arrived they appeared completely flummoxed that we had a party of 7. Food was good, service was a bit slow.
GB was very accommodating to special dietary needs
Gordon Biersch personnel had our table for 15 ready when we arrived. They were able to add a couple more tables when more friends showed up. Food was excellent, especially their brewed beer.
Not the first time we have had gatherings at Gordon Biersch. We keep going back because its convenient, food is good.
Server recommended light menu items that allowed for great apps and awesome beers without feeling we over did it. Server was attentive without being overbearing. Good experience overall.
They were able to accommodate a large group well.
My son’s (19th Bday)
Small table for party size. Appetizers came out without anyone having plates or silverware. Meals started coming out with no room on table or appetizer plates being cleared. A signature GB dish was not prepared properly not once but twice (have had it at other locations)
Garlic fries was great
Beer was very good. Entree (German sausages) was excellent but sides were just okay. Service was a little slow. Definitely a good place.
Overall the experience was good. The food was delicious and our server was on point throughout the meal. We did, however, have a situation with check in. Our reservation time was 6:45pm. We checked in at the host stand at 6:30 and were told, understandably, that it would be a little bit before our table was ready. They directed us to the bar to wait until that time. At 6:45 we returned to check in again, and only then were we told that the restaurant had somehow overbooked as well as they were unable to stop additional online reservations from coming into their system, so it would be another 30 minutes before we were sat. On a busy Saturday evening, it would have been helpful to have been told up front that it would be nearly an hour wait despite our reservation. Not the best first impression.
Love this place. The food is really good, but the wait staff is even better. Each time I eat here I am greeted by smart, funny, and attentive staff members. Thanks!
Food and Service have really gone downhill. I think that’s why the email discount coupons every week
We decided to go to dinner before our movie at 8:10 PM. We were late to the movie because our server took a very long time taking our order and bringing our drinks. The drinks we received were different from what we ordered, and different sizes. Waiter seemed overwhelmed and cut us off while we were talking. When I went to tell the waiter the beer was the wrong size, but that it was okay, just not to charge for the larger size, he actually took the beer out of my hand to return it without asking. I asked for ketchup and it was never delivered. I got up myself and took a bottle off another table.
Loved the ambiance and food was great. We will not be back due to the service.
Food not quality for the price..
After calling twice to confirm my reservation I show up to see that our table was given to another party. The hosts couldn’t do anything about it and my group ended up sitting at the bar. Thankfully the bartender was amazing otherwise this would’ve been a disaster.
I don’t recommend dining here unless you’re going to the bar.
Once again the food was delicious . The fish and chips along with the garlic fries and cole slaw cannot be beat. They offer great deals which along with the taste of the food make it worth the drive in bad traffic just to get there. I do not think you can ever go wrong here.
I had lunch with some of my friends. All of us enjoyed very much. The food was absolutely wonderful and the service was excellent .
I recommend to my friend
First time eating at restaurant. I was very happy with the food, service and value.
The Octoberfest sampler platters are both delicious. Try them. You won't be disappointed.
Server was exceptional. Dining experience would have been far less satisfying without him.
I love this restaurant for everyday dinner and celebrations but I wish that they bring back the grilled cheese.