HaiDiLao Piccadilly Circus Brunch

4.7
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24 Reviews
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£26 to £40
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Chinese

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Casual
Our first ever Haidilao in Europe and the first spot is in London! Ground floor: Waiting area with free fruits and snacks, free manicure and a variety of game boards to play. Enough to kill time while you wait for the main event downstairs to enjoy your meal.
What 24 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.6
food
4.7
service
4.7
ambience
4.5
value
Noise · Moderate
87% of people would recommend it to a friend
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Y
1 review
Dined 7 days ago
Overall1food1service1ambience2

Compare to other country’s
London is the worst one
-service is not efficient staff is not considerate at all
-food is standard but choices is less
-as a highest membership of haidilao I prefer eat in Singapore or China they have best service around the world please learn from them
-the hot pot soup is not gods, tomato soup is not that strong even though I add extra tomatoes

That’s all about it
Wish u guys will improve

AK
London
2 reviews
Dined on January 2, 2020
Overall5food4service5ambience4

Good place

OT
London
1 review
Dined on December 30, 2019
Overall5food5service4ambience4

Amazing food and nice service.

RR
London
2 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Good quality, attentive and friendly

EL
London
17 reviews
Dined on December 18, 2019
Overall4food4service4ambience3

We have wanted to try the hotpot since they opened at London. At last, we managed to book a table last week. We ordered a pot with 4 different soup base - spicy, pickled cabbage, chicken & mushroom and tomato. My favourite is the tomato soup. The taste was very refreshing. The food was very fresh and the variety was good. They had a lot of choices of dip and everyone can be free and daring in mixing different dips into one bowl. Love this place so much and will definitely be back again.

OT
London
1 review
Dined on December 17, 2019
Overall4food4service4ambience5

Definitely worth going.
Not giving all 5 stars because I had more expectations.
I wish I could have been instructed more on what to choose and how to cook to have best taste.

FC
London
1 review
Dined on December 16, 2019
Overall4food3service5ambience4

Service is good. But there are too many people gathering around the ground floor which makes customer have no idea about the queue. The waiters were also confused as well. Besides, if I did not try Haidilao in China before, I would say it is a good experience. But compared with that in China, food is not good enough.

OT
London
1 review
Dined on December 15, 2019
Overall5food5service5ambience5

great service, friendly service and all food served quickly. definitely recommended!

PL
London
1 review
Dined on December 8, 2019
Overall5food5service2ambience4

Good food but service has dropped since it first started

OT
London
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

好久没吃啦,很好吃
Excellent hot pot

K
London
1 review
Dined on November 19, 2019
Overall4food3service5ambience5

Their service was amazing. Everyone was very friendly and kind in this restaurant. However, the food, especially the meat, was not so great.

AN
London
1 review
Dined on November 15, 2019
Overall5food5service5ambience5

Amazing service and food! Must book in advance as waiting times are long.

OT
London
1 review
Dined on November 8, 2019
Overall5food4service4ambience5

Staff are friendly and very welcoming

OT
Seattle
1 review
Dined on November 3, 2019
Overall5food5service5ambience5

Fantastic service and great atmosphere

OT
London
1 review
Dined on October 28, 2019
Overall3food5service2ambience5

Rude local waiter, I doubt haidilao has any training for local waiters.

d
London
33 reviews
Dined on October 28, 2019
Overall5food5service4ambience5

Love this place!! As good as the Singapore branch. Had to wait forever for the noods at the end though as I think they had one guy doing the pulling dance so we skipped in the end.

j
London
2 reviews
Dined on October 20, 2019
Overall5food5service5ambience5

Authentic, both food and service are at the same level as in China.

y
1 review
Dined on September 25, 2019
Overall1food1service1ambience1

The restaurant told me that they did not open on the day.

OT
London
1 review
Dined on September 15, 2019
Overall5food5service5ambience5

Little piece of China in the heart of London

OT
London
1 review
Dined on September 15, 2019
Overall5food5service5ambience5

Great food and service. Will definitely come again!

OT
London
1 review
Dined on September 11, 2019
Overall5food5service5ambience5

Everything is perfect

OT
1 review
Dined on September 6, 2019
Overall5food5service5ambience5

Amazing, no1 hot pot chain, service is on the same high level as back in China, fantastic!

OT
Hong Kong
1 review
Dined on August 30, 2019
Overall5food5service5ambience5

Excellent service. Food was good!

OT
London
1 review
Dined on August 29, 2019
Overall5food5service5ambience5

Excellent experience with my friend