Hearth Restaurant - The Ritz-Carlton, Perth

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1. B

   Baqer

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food1service4ambience3

   Everything is nice and smooth except the food is too tiny and overpriced

   Report
2. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service3ambience4

   Had an enjoyable dinner with friends. The food was very good but without any real wow factor. The service was a bit hit and miss- they were all friendly and tried hard but some seemed quite inexperienced. Room is big and lacks a bit of atmosphere- I think is better in summer when opens out onto terrace. Overall it was good but not great.

   Hearth Restaurant - The Ritz-Carlton, PerthResponded 1 day agoThank you for taking your time to score us. We have passed your feedback on to the rest of the team. Kind Regards Kelly F&B Executive

   Report
3. CC

   ChristopherC

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Outstanding! Could not recommend more. The quality of the food and the service was impeccable.

   Hearth Restaurant - The Ritz-Carlton, PerthResponded 1 day agoDear Christopher, Thank you for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

   Report
4. T

   Tk12245678

   1 review

   5.0

   1 review

   Dined on June 18, 2022

   overall5food5service5ambience5

   A wonderful fine dining experience. The wait staff were so attentive to our table and the experience we had here was worth the money! The food was out of this world. I would easily pay for this experience again for a special occasion.

   Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 20, 2022Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of time. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

   Report
5. RP

   RohanP

   1 review

   5.0

   1 review

   Dined on June 18, 2022

   overall5food5service5ambience5

   Anna and Neelam were absolutely amazing! We had a great time and Anna went out of her way to take care of us as it was our Anniversary as well. Great work to the whole team and we’ll be back many more times for sure! Thanks again guys

   Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 20, 2022Dear Rohan, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with Anna and Neelam. We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

   Report
6. M

   Michael

   1 review

   5.0

   1 review

   Dined on June 17, 2022

   overall5food5service5ambience5

   We had the 3 course dinner on Friday night. The Food was very refined and delicious. Such a celebration of local ingredients. The waitstaff were very knowledgeable and were able to help us pair a wine with each meal. The location is lovely. Overall a luxurious dining experience.

   Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 20, 2022Dear Michael, Thank you for your perfect score and wonderful comments. We have definitely shared your feedback with the rest of time. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

   Report
7. GD

   GavinD

   1 review

   5.0

   1 review

   Dined on June 9, 2022

   overall5food5service5ambience5

   What a fantastic food experience! We had the "Taste of Hearth - Vegetarian" and we loved it. The food was a journey through flavour. The staff and their service were impeccable. The venue had the perfect ambience of lighting, temperature, and sounds. An extra special touch was made for the birthday girl too. We'll definitely be back.

   Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 14, 2022Dear Gavin, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team as well as with the Chefs. We look forward to welcoming you back soon for another special occasion. Warm regards Kelly F&B Executive

   Report
8. FA

   FredA

   1 review

   4.0

   1 review

   Dined on June 8, 2022

   overall4food4service5ambience4

   The service was quick without hovering and a good selection of foods.

   Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 14, 2022Dear Fred, Thank you for taking your time to score us. We have shared your feedback with the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

   Report
9. MS

   MaureenS

   1 review

   5.0

   1 review

   Dined on June 5, 2022

   overall5food5service5ambience5

   Food was absolutely amazing. Staff were fantastic.

   Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 8, 2022Dear Maureen, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

   Report
10. PW

    PaulW

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5

    I had the octopus which was very well presented and beautifully cooked. They did not mistreat it, an easy thing to do with octopus. Wonderful ambience and attentive service as well

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 8, 2022Dear Paul, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
11. RB

    RebekahB

    1 review

    4.0

    1 review

    Dined on June 4, 2022

    overall4food4service4ambience3

    Lovely dinner, lovely staff, although a shortage due to Covid made it hard for them to keep up apparently. Delicious food. Decor is lovely, although would have liked if there were some smaller tables or options for sitting side by side for a cosy romantic dinner. Dim lighting just right.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 8, 2022Dear Rebekah, Thank you for taking your time to score us and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
12. NK

    NickK

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    Amazing food, and atmosphere, and service ! Would go back again

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 8, 2022Dear Nick, Thank you for your perfect score and your wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
13. MT

    MichaelT

    1 review

    4.0

    1 review

    Dined on June 3, 2022

    overall4food5service5ambience5

    Everything from the food to the service was great. We had the five course meal and all of the tasting plate we exquisite. I call it tasting plates as there were very small portions. Even the main meal was small (Had the beef and it was maybe 80-100grams cooked) I must emphasize, the food was amazing but wouldn’t go there on an empty stomach.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 8, 2022Dear Michael, Thank you for taking your time to score us and wonderful comments. I have definitely shared your feedback with the Chefs about the food portions. Warm regards Kelly F&B Executive

    Report
14. BF

    BarryF

    1 review

    2.0

    1 review

    Dined on May 28, 2022

    overall2food2service4ambience2

    For a five star hotel we expected so much more! Value was okay, but my wife's entree of scallops was average, they weren't whole, also her main, fish of the day was over cooked! We booked a late sitting thinking that we'd be able to take our time and savour the atmosphere, but half way through main course the staff were rushing around cleaning and setting tables for next days breakfast. There are plenty more nice restaurants in Perth that we'll go to before returning here! Such a shame

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on June 8, 2022Dear Barry, We are disappointed to read that you did not have a positive dining experience in our restaurant. We have certainly shared this feedback with the ladies and gentlemen. I have definitely shared your feedback with the Chefs about the food as this is not the standard we set for ourselves. Warm regards Kelly F&B Executive

    Report
15. g

    gerigerie

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Exceptional food and service. Hearth was accommodating to our dietary requirements. It was my mother's birthday celebration and we had an unforgettable night. Thank you Hearth & service team.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 31, 2022Dear Geri, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon for another special occasion. Warm regards Kelly F&B Executive

    Report
16. J

    Juan

    Seattle

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 27, 2022

    overall5food5service5ambience5

    The wait staff, kitchen chefs and the food are top notch! The five course menu with wine pairings was superb and the Hearth Restaurant should be very proud of what they have accomplished here at the Perth Ritz Carlton.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 31, 2022Dear Juan, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
17. FM

    FranM

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5

    Everything was outstanding and exquisite! The food was unique and soooo delicious! The service was impeccable - Big shout out to Gabriel for his professionalism and product knowledge! We are definitely coming back!

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 24, 2022Dear Fran, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team and Gabriel. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
18. S

    Steph

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food4service5ambience4

    The 2 or 3 course lunch is a great option and good value.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 24, 2022Dear Steph, Thank you for your perfect score and your wonderful comments, we appreciate feedback from all our valued guests. We very much look forward to the pleasure of welcoming you again soon. Warm regards Kelly F&B Executive

    Report
19. N

    Nick

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Easily the best dining experience in Perth right now. Outstanding in every way. The five course tasting menu has filled the Amusè sized hole in my heart.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 17, 2022Dear Nick, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
20. EV

    EmilV

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Dinner was absolutely amazing. So much flavour. Service was on point with really comfortable atmosphere. Value for money compared to some other high end restaurants. Would definitely recommend and definitely coming back

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 10, 2022Dear Emil, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
21. SM

    SineadM

    Sydney

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Excellence in food and service. Wonderful experience

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 10, 2022Dear Sinead, Thank you for your perfect score and your wonderful comments We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
22. S

    Seaninbickley

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Staff were very welcoming, efficient and friendly. The food was exceptionally presented and the taste did not disappoint, absolute flavor bombs! Very nice ambiance, a lot of places are too noisy but they have got it just right where you are not listening to the conversation at the table next to you. The only thing I find unbelievable is that other patrons have the need to be on their mobile phones instead of immersing themselves in the experience!

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 10, 2022Dear Seanin, Thank you for your perfect score and your wonderful comments. We have passed your feedback on to the rest of the team. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
23. SR

    SteveR

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food4service5ambience4

    Beautifully presented food with exceptional service from very attentive and knowledgeable staff.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 3, 2022Dear Steve, Thank you for your perfect score and your wonderful comments We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
24. KM

    KieranM

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience4

    It's hard to find a fault with any aspect of the Hearth restaurant. We had the 3 course meal and overall it was excellent at every level. It wasn't cheap either but you definitely get what you pay for!

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 3, 2022Dear Kieran, Thank you for your perfect score and your wonderful comments We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
25. BB

    BillB

    Melbourne

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food4service5ambience4

    A lovely creative blend of flavours and all beautifully presented. A fine dining experience with special touches for a special occasion.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 3, 2022Dear Bill, Thank you for your perfect score and your wonderful comments We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
26. DM

    DaniM

    1 review

    5.0

    1 review

    Dined on April 22, 2022

    overall5food5service5ambience5

    Celebrated our 30th Wedding Anniversary and had an impeccable dining experience - like no other 👌🏻

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on May 10, 2022Dear Dani, Thank you for your perfect score and your wonderful comments We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 20, 2022

    overall5food5service5ambience4

    Really enjoyable experience. Birthdays for 2 and 6 of us. Food and setvice impecable. Rates among our best. Pete and fwmily

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 27, 2022Thank you for your perfect score. We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

    Report
28. S

    Stacy

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience2

    Excellent food and service. Everything associated with the restaurant was exceptional only issue was a group across from us that were obnoxiously drunk and loud, though the situation was handled perfectly by your staff even when members of the group were arguing about the validity of their removal. 10/10 Would recommend and we will be visiting again :)

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 20, 2022Dear Stacy, Thank you for your perfect score and the wonderful comments on our ladies and gentlemen. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
29. M

    Marilyn

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Perfect place for celebration. Amazing food and perfect atmosphere.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 20, 2022Dear Marilyn, Thank you for your perfect score and wonderful review. We look forward to welcoming you back soon for another special occasion. Warm regards Kelly F&B Executive

    Report
30. JA

    JonA

    1 review

    3.0

    1 review

    Dined on April 15, 2022

    overall3food2service2ambience4

    Not the nicest place to eat given the hotel. Degustation, some plates were good, some average. Smoked butter was excellent but that would be the only thing. Waiter mixed up pouring still water into our glasses with sparkling water. Randomly was sent a congratulations cake for no reason.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 20, 2022Dear Jon, Thank you for taking the time to score us. We appreciate feedback from all our valued guests. Please allow me to assure you that this has been shared with the team. Warm regards Kelly F&B Executive

    Report
31. CD

    ChristopherD

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience5

    Great food and wine selection. Nice touch with the complimentary sweet for our anniversary.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 20, 2022Dear Christopher, Thank you for your perfect score and wonderful review. We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

    Report
32. M

    Marinad

    1 review

    3.0

    1 review

    Dined on April 14, 2022

    overall3food5service1ambience4

    Food was great but service was terrible. Waitress brought the wrong entree and she was rude saying that we have changed our minds. And our side was wrong as well.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 20, 2022Dear Marina, Thank you for taking the time to score us. We are disappointed to read that you were unimpressed with our service during your dining experience. Please allow me to assure you that this has been shared with the team and the ladies and gentlemen joins me in expressing our genuine apologies. Warm regards Kelly F&B Executive

    Report
33. D

    Dolls

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5

    We recently had a celebration at Hearth and it was an outstanding experience. We were all looked after to the highest standard. Everything ran smoothly. Thank you for a memorable celebration.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 11, 2022Dear Dolls, Thank you very much for your perfect score and wonderful comments. We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

    Report
34. JE

    JonnyE

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food3service5ambience3

    The food was pretty good. This is the second time I’ve eaten at Hearth and the food is as you would expect but probably a little overpriced. My main gripe with this place is the ambience. It’s a pretty cold and stark environment which could really do with some warming up. Wouldn’t rush back to be honest. Plenty of other great options in Perth for half the price with twice the atmosphere. The service was excellent it must be said.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 11, 2022Dear Jonny, Thank you for taking the time to score us and your feedback. We are disappointed to read that you were unimpressed with ambience. We have passed your feedback on to the rest of the team as it is very important for us. Warm regards Kelly F&B Executive

    Report
35. GI

    GinaI

    Perth

    7 reviews

    vip
    4.0

    7 reviews

    Dined on April 2, 2022

    overall4food4service4ambience5

    The venue is in a lovely location, with great views of Elizabeth Quay. The staff were very friendly and professional. Our meals were very good. Extensive wine list. The highlights were the Wagin duck, lamb and for dessert, the ice-cream sandwich was fantastic! However, we were disappointed we couldn't sit outside as it was such a glorious evening. The Maitre D' did explain the reasons, but it didn't make sense as other areas in the hotel had outside seating open.

    Report
36. JH

    JaniceH

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    We went as a group of three to celebrate a birthday and were so glad we did. The staff were professional, efficient and friendly. Top marks. The dishes we ordered could not be faulted, so much so we would be happy to repeat the experience next time we are in WA.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 5, 2022Dear Janice, Thank you very much for your perfect score and wonderful comments. It is wonderful to read you had a positive dining experience and we very much look forward to the pleasure of welcoming you again Warm regards Kelly F&B Executive

    Report
37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    They looked after as really well on our special occasion and took care to cater for special dietary requirements

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 5, 2022Thank you very much for your perfect score and wonderful comments. We look forward to welcoming you back soon to celebrate another special occasion. Warm regards Kelly F&B Executive

    Report
38. AC

    AngusC

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    very classy restaurant. Attentive service, great food. Superior wine list. Great for a special occasion.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 5, 2022Dear Angus, Thank you very much for your perfect score and wonderful comments. We look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
39. d

    desm

    1 review

    4.0

    1 review

    Dined on April 1, 2022

    overall4food4service4ambience4

    Although one guest advised gluten intolerance, not enough effort was made to advise of dishes that may contain gluten

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 5, 2022Dear Des Thank you for taking the time to score us and your feedback regarding dietary requirements. We have passed your feedback on to the rest of the team as it is very important for our team and for our guests to be well aware of what are dishes contain. The ladies and gentlemen of the Ritz-Carlton Perth look forward to welcoming you back soon. Warm regards Kelly F&B Executive

    Report
40. SM

    StevenM

    1 review

    5.0

    1 review

    Dined on March 31, 2022

    overall5food5service5ambience5

    Taste of Hearth 5 course Dinner was above expectations and has now become the wife's most highly rated dinner to date. Recommend to all to experience.

    Hearth Restaurant - The Ritz-Carlton, PerthResponded on April 5, 2022Dear Steven, Thank you very much for your perfect score and your wonderful comments. It is wonderful to receive a high recommendation from you and we very much look forward to the pleasure of welcoming you again. Warm regards Kelly F&B Executive

    Report