Hereford House - Shawnee

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1. GB

   GaroldB

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food2service5ambience5

   The pulled pork sandwich was disappointing. The strip steak was average. The prices were a little high vs the quality.

   Report
2. KS

   KentS

   Kansas City

   26 reviews

   5.0

   26 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Always great! Never had a bad meal or bad experience!

   Report
3. JD

   JohnD

   Kansas City

   17 reviews

   vip
   5.0

   17 reviews

   Dined on March 19, 2023

   overall5food5service5ambience5

   Great Prime Rib and Ribeye steak. Server Jasmine was very helpful.

   Report
4. S

   Steele

   Kansas City

   2 reviews

   3.0

   2 reviews

   Dined on March 19, 2023

   overall3food2service3ambience4

   Been waiting for a special occasion, so for my wife’s birthday, we headed to HH. Were seated promptly and our server was attentive but not overtly friendly. We both had the prime rib, potato and salad (up charge for a salad). Our prime rib was very stringy and the flavor was no where close to our last visit to HH. Overall, we were disappointed in our dining experience.

   Report
5. OT

   OpenTable Diner

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined on March 18, 2023

   overall3food2service5ambience4

   I was shocked about how poor the quality of the food was during this visit! We’ve always had a good experience with HH for years and it has definitely taken a turn for the worse. Our party of seven each had issue. Four of us ordered prime rib medium-rare and it was basically raw, impossible to cut, and had very little edible meat. Instead of the expected tender, mouthwatering cut we’ve come to love, we received chewy, stringy and, flavorless meat. The baked potatoes were not fully cooked through, the broccoli was not well cooked and just had some parmesan cheese sprinkled on it as an afterthought. Our chicken dish had a globby lump of cheese on top that made it unappetizing. In addition to our disappointing order, they no longer serve the twice-baked potatoes and steak soup that made them famous. The only item that seemed consistent/familiar was the rolls. Hardly worth the money or trouble! Needless to say, KC has so many great options for steak, we won’t be returning to the Hereford House, which is a shame.

   Report
6. DA

   DAVIDR

   1 review

   3.0

   1 review

   Dined on March 17, 2023

   overall3food2service4ambience3

   Been a fan for 25 years....last weekend was NOT good. Bottom line: Service was good, Strip Steak was awful, Salmon was real good, sides were good. Not sure what happened at Shawnee, KS location but quality of my steak was comparable to on sale grocery store cut. Bathrooms were awful, indicative of kitchen in most cases. Hope they correct quickly.

   Report
7. C

   Cosmo

   1 review

   5.0

   1 review

   Dined on March 14, 2023

   overall5food5service5ambience5

   Great Food, drinks and the service is awesome - Marisha great server

   Report
8. JL

   JoyL

   Kansas City

   1 review

   5.0

   1 review

   Dined on March 12, 2023

   overall5food5service5ambience5

   The service was spectacular. We asked for a certain drink to be made and they made it! It wasn't one they made regularly. The food of course is always good. We had the bread pudding flambayed and it was awesome!

   Report
9. LG

   LGSONE

   Orlando

   1 review

   3.0

   1 review

   Dined on March 12, 2023

   overall3food3service3ambience4

   Been coming to this location for over 15 years, and this time was not so good. The prime rib cut was very stringy, difficult to cut, and a bit cold. The waitress 'forgot' to bring some items my wife requested, and we ended up boxing up what we had to take home and reheat. Not typical, and for the 140+ for two, I would have expected better. We will try some other restaurants now.

   Report
10. LN

    LeoN

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on March 12, 2023

    overall5food5service5ambience5

    Everything was great, the staff super friendly and the food delicious

    Report
11. C

    Corkscrewkc

    Kansas City

    11 reviews

    3.0

    11 reviews

    Dined on March 11, 2023

    overall3food2service3ambience3

    The food was ok nothing special except the carrot cake otherwise average food with a premium price.

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 10, 2023

    overall5food5service5ambience5

    Server was great and made our visit great.

    Report
13. DB

    DaveB

    Kansas City

    2 reviews

    3.0

    2 reviews

    Dined on March 3, 2023

    overall3food2service3ambience4

    I had the 12 oz Ribeye which is normally very good. Not this time. It was very tough and didn’t have the good flavor it usually has. Almost wondered if I was eating Sirloin. Pretty disappointing for $48.

    Report
14. M

    Mellie

    Kansas City

    3 reviews

    vip
    5.0

    3 reviews

    Dined on March 3, 2023

    overall5food5service5ambience5

    Food is always great here. We love this restaurant. Eat here at least once a week and are never disappointed.

    Report
15. D

    Debbie

    Kansas City

    17 reviews

    4.0

    17 reviews

    Dined on March 1, 2023

    overall4food4service5ambience3

    All ok. Received good service (Maggie maybe? Bright red hair). Thanks!

    Report
16. OT

    OpenTable Diner

    Kansas City

    8 reviews

    vip
    5.0

    8 reviews

    Dined on February 25, 2023

    overall5food5service5ambience5

    Excellent everything

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17. LJ

    LoJo

    Kansas City

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5

    Comfortable, clean, quiet, easy to talk, friendly service, delicious food cooked perfectly! A great evening for everyone!

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18. DG

    DameecaG

    1 review

    3.0

    1 review

    Dined on February 25, 2023

    overall3food2service3ambience3

    Came in from Ohio to celebrate my boyfriends birthday. He wanted a place he could get a great steak. We didn’t want to have dress up, so we were looking for a casual place. He ordered the Kansas City Strip with Parmesan broccoli and garlic green beans. I ordered the salmon burger with fries. The most memorable food of the night is the fries. The steak was underwhelming and lack flavor. The garlic green beans had no garlic flavor whatsoever and the Parmesan broccoli tasted as if they used the bottled krafts parm. The salmon sandwich had no seasoning. The customer service was great, but food was not its best.

    Report
19. KL

    KandaceL

    Kansas City

    1 review

    3.0

    1 review

    Dined on February 25, 2023

    overall3food3service5ambience3

    First of all, I just want to say that I went online to make reservations for my husband’s birthday and we got put in a back corner. My father-in-law can’t hear very well so everything echoed really bad for him. Food wise was good I was not impressed with the prime rib stew. Don’t get me wrong. It was good, but there was hardly no meat no potatoes and no vegetables 😞 it was basically a soup with nothing else in it. Our waitress was wonderful. Just letting you know.

    Report
20. PP

    PublicPAL

    Nashville

    49 reviews

    vip
    5.0

    49 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    Service for a mixed ages family group was excellent! Food was also excellent as always. HH Shawnee is a family favorite!!!

    Report
21. p

    pault

    1 review

    4.0

    1 review

    Dined on February 16, 2023

    overall4food4service5ambience4

    Great atmosphere. Food was delicious, but a little overpriced. Service was outstanding. We'll be back!

    Report
22. OT

    OpenTable Diner

    Denver

    1 review

    4.0

    1 review

    Dined on February 15, 2023

    overall4food5service5ambience2

    My prime rib was delicious. My wife liked her surf and turf. Staff was great. The whole place needs to be updated, it feels old and dirty in there. As soon as a solid prime rib is just as close to me, I will probably not go anymore.

    Report
23. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 14, 2023

    overall4food4service5ambience4

    Very good service and great food

    Report
24. LH

    LloydH

    Springfield

    1 review

    2.0

    1 review

    Dined on February 14, 2023

    overall2food3service4ambience1

    I would not recommend sitting in a booth. Anybody that sits behind you just pounds into your back and it not delightful. I would suggest a table

    Report
25. RM

    RobertM

    1 review

    3.0

    1 review

    Dined on February 14, 2023

    overall3food3service3ambience1

    Went for a valentines meal with my wife. They sat us in the doorway across from the kitchen where everyone walked through. I finally had to ask to get water. I had to ask for steak knives after they left us with steaks and no knives. The steaks were decent, not great. My sides: sweet potatoe fries were over cooked, more like potatoe chips. Garlic butter green beans were too firm and not very garlicky. The cocktails were good. The bread pudding was good. Overall, not worth the $171.16 price for the food and 4 drinks.

    Report
26. TC

    TracyC

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on February 13, 2023

    overall5food5service5ambience5

    As always, steaks cooked to perfection and attentive server made for an excellent dining experience.

    Report
27. N

    Nanc

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on February 13, 2023

    overall5food5service5ambience5

    The bartender waited on us. She did a great job. We had to wait awhile for our food but it was hot when we ate it.

    Report
28. D

    Dobsonfly

    1 review

    1.0

    1 review

    Dined on February 12, 2023

    overall1food1service1ambience3

    Our overall experience we rank a 2 of 10. I hadn't been to Hereford House in several years but thought we'd splurge a bit for a nice Valentines date weekend dinner out. Overall service was slow and unattentive to our basic needs like refills and a alcoholic drink order, which we never ended up making as the waitress never returned for it. The salads were good. The main dishes were not, fillet steak was tough and 'tendony'. Steaks had no flavor and were not seasoned from what we could tell very bland overall. Asparagus had very little flavor and was not seasoned, butter or oiled etc. Potatoes and lobster tail were pretty good though. The strawberry cheesecake from the Valentines special fell completely short of expectations. It is a dessert for two to share, but in reality isnt a 1/2 portion for one person. It was a slice of a strawberry not worthy of sharing and a dab of whipped creme adjacent to the store bought sliver of cheesecake. Taste was okay but far below what's needed for such an establishment. $108 pretax Valentines meal for two fell below expectations across the board, very dissatisfied.

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29. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on February 12, 2023

    overall2food1service3ambience2

    Normally have great experiences at this location, but this night was not up to par…

    Report
30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5

    Absolutely wonderful!

    Report
31. SJ

    SheriJ

    1 review

    3.0

    1 review

    Dined on February 5, 2023

    overall3food3service2ambience3

    Service was so slow we had to get our dinner in to go boxes so we didn’t miss our movie. We’d been there an hour and a half and still waiting for meals. Artichoke spinach dip was awful, tasted like flour minuscule pieces of spinach.

    Report
32. TC

    TracyC

    Kansas City

    6 reviews

    5.0

    6 reviews

    Dined on February 2, 2023

    overall5food5service5ambience5

    Server & food were timely Server was pleasant & helpful Food was delicious as always

    Report
33. WB

    WillaB

    Kansas City

    8 reviews

    vip
    4.0

    8 reviews

    Dined on January 29, 2023

    overall4food4service5ambience4

    Our server, Joel, was perfect for our evening. He rolled with our banter, added his own and made the experience fun and memorable.

    Report
34. JR

    JeffR

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on January 24, 2023

    overall5food5service5ambience5

    Wait staff was amazing

    Report
35. PH

    PaulH

    Kansas City

    6 reviews

    5.0

    6 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Great service, I had KC strip, fantastic meal

    Hereford House - ShawneeResponded on January 24, 2023Yum! We are so thrilled to hear you enjoyed your visit, Paul! -Maya

    Report
36. SD

    StacyD

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience5

    Everything was great and we will definitely be coming back.

    Hereford House - ShawneeResponded on January 24, 2023We are so thrilled to hear this, Stacy! -Maya

    Report
37. BP

    BillP

    Kansas City

    10 reviews

    vip
    5.0

    10 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    Good food, great service.

    Hereford House - ShawneeResponded on January 17, 2023We appreciate the five-star review, Bill! Until next time! -Maya

    Report
38. TF

    TamraF

    Kansas City

    8 reviews

    vip
    2.0

    8 reviews

    Dined on January 15, 2023

    overall2food2service4ambience2

    Food was average. Steak had little flavor and left feeling unfulfilled or impressed

    Report
39. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 15, 2023

    overall2food3service5ambience3

    Had a reservation, didn’t get seated until 20 minutes after reservation time, didn’t get standard seating, only reason we got seated because I made a visit to the front desk to question what was going on.

    Hereford House - ShawneeResponded on January 17, 2023Thank you for making us aware of this. We sincerely apologize for your delay and hope you will give us another chance in the future to turn this around! -Maya

    Report
40. W

    Wayne

    Kansas City

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Food and service were excellent, so were the appletinis

    Hereford House - ShawneeResponded on January 17, 2023We are so glad to hear you enjoyed your visit, Wayne! -Maya

    Report