Jacks Tea Room & Kitchen

4.6
119 Reviews
£25 and under
Contemporary British

Top Tags:

Afternoon Coffee
Serving delicious breakfast, brunch & lunch dishes- along with their famous homemade cakes!

Experiences

  • Jack's Brunch Club

    £25.00 per person

    Multiple dates available

    Up to a two hour slot.* Choose from one of our brunch club meals to accompany bottomless** Prosecco, Bellini, Mimosas or a cocktail kit. Perfect for Birthdays, Anniversaries, Special Occasions or just a Catch up with Friends. PLEASE NOTE THIS EXPERIENCE IS ONLY AVAILABLE FROM 10AM DUE TO LICENSING. If you book Prior to 10am, you will be contacted to change your booking and this may result in us being able to accommodate you. * Two hour Maximum stay. Bookings after 2pm may be reduced due to closing time (currently 4pm) ** Bottomless at managers discretion. Rowdy Parties will be asked to leave if they get out of control.

Offers

  • Wreath Experience

    £55.00 per person

    Dec 7, 2021 only

    Christmas Wreath making class hosted by Jacks in partnership with local independent florist High Moon Florist All materials provided. All materials are Eco friendly and some parts can be reused time and time again. Drinks and nibbles will be provided including unlimited Prosecco! Group bookings welcome. Early bird discounted price £50 instead of £55 per person! Please leave a number as a £20 deposit must be paid over the phone after booking has been confirmed. Running from 7pm until 9pm You’ll be shown how to create your special Christmas wreath then guided to create your masterpiece using professional tools and specially selected winter foliage. 18+ only due to unlimited Prosecco.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 119 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.4
value
Noise · Moderate
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BC
BethC
1 review
Dined 4 days ago
Overall5food5service5ambience5

Staff were lovely and attentive, seating was well laid out so didn’t feel on top of each other and food was divine as always. A perfect place to catch up with friends.

E
Evie
1 review
Dined 6 days ago
Overall4food5service4ambience4

The food was excellent and the service quietly efficient. The only criticism is the staff (or contractors) kept leaving the door at the back open and it was a very cold day. Apart from that couldn't fault the place and would certainly recommend as a lunch time venue

R
Rebecca
Washington DC
1 review
Dined on November 24, 2021
Overall5food5service5ambience5

Lovely atmosphere, friendly staff, menu offers variety of choices - I recommend the Croque Monsieur for a light lunch. My favourite eatery in Cirencester.

SP
SueP
London
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

Perfect place for a catch-up over a tea/ coffee and the most delicious cake selection

VA
VanessaA
1 review
Dined on November 13, 2021
Overall3food3service3ambience4

Very helpful staff but not attentive once seated- had to leave the group several times to ask for more tea, clean cups etc. Cakes were average and a bit dry!

EH
ElaineH
Buckinghamshire
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

Lovely venue and the brunch bowl and rarebit were stunning. Staff were very friendly.

GR
GwynR
Gloucestershire
1 review
Dined on November 9, 2021
Overall5food5service5ambience5

Easy booking facility. Friendly helpful staff. Varied menu choice and the food was very nice served quickly by very nice staff. We elected to sit outside enabling us to enjoy hearing the busker further up the lane which created a lovely atmosphere. Dog friendly too. Great!

J
vipJudith
London
1 review
Dined on November 7, 2021
Overall5food5service5ambience5

Very enjoyable brunch at Jack’s Cirencester

KB
KathyB
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Great venue with outside heaters and lovely garden. Lovely food and service.

BO
BillO
Gloucestershire
1 review
Dined on November 3, 2021
Overall5food4service5ambience4

We had a very enjoyable visit, including with our dog. Food good, but my wife struggled to find food (lunch) without cheese in it. Tables well spaced. Service good. I thought ambience could be made a bit 'softer' but was fine. Yes would recommend.

Jacks Tea Room & Kitchen
Responded on November 7, 2021

Thanks so much for your kind review, we are glad you enjoyed your visit! If you come again, do let us know if you can’t eat cheese, all our meals are made fresh and to order so we can usually just leave the cheese out of the dish. Our staff will be happy to help!

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C
Coffeelover
Gloucestershire
2 reviews
Dined on November 2, 2021
Overall3food2service4ambience2

This is a lovely, dog friendly cafe, with a really nice secret courtyard. Always best to book. Good selection of homemade cakes. Pleasant and friendly staff.

Jacks Tea Room & Kitchen
Responded on November 3, 2021

Thank you so much for taking the time to leave a lovely review! We are glad you enjoyed your visit!

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DA
DerekA
New York Area
2 reviews
Dined on October 31, 2021
Overall4food4service5ambience5

I would highly recommend the Arnold Bennett omelette - a little bit different and VERY tasty.
I was offered toast to accompany it but was surprised to see that you had charged £3.95 for it . That is quite expensive .

The toilet facilities are very disappointing - I was surprised about this .

Jacks Tea Room & Kitchen
Responded on November 3, 2021

Thank you so much for your feedback. We have passed this on to the chef for review, we hope to welcome you back again soon!

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JE
JodyE
1 review
Dined on October 31, 2021
Overall5food5service5ambience5

Lovely Breakfast and coffee plus cake to take away ❤️

Jacks Tea Room & Kitchen
Responded on November 3, 2021

Thank you so much for your kind review!

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C
Coffeelover
Gloucestershire
2 reviews
Dined on October 30, 2021
Overall4food4service4ambience3

Really good coffee shop, with really good coffee and homemade cakes - always spoilt for choice.

Jacks Tea Room & Kitchen
Responded on November 3, 2021

Thank you so much for your kind review!

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R
vipRoger
Gloucestershire
2 reviews
Dined on October 15, 2021
Overall5food5service5ambience4

Jacks continues to be THE afternoon tea destination.
Great food and wonderful staff.

JM
JulieM
Gloucestershire
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

amazing food as always. Best cakes in Cirencester

Jacks Tea Room & Kitchen
Responded on November 3, 2021

Thank you so much for taking the time to leave us a review! We are glad you enjoyed your visit!

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JW
JanetW
1 review
Dined on October 13, 2021
Overall5food5service4ambience4

Interesting menu and excellent quality food. Realistic prices. Friendly helpful staff. Lovely cake, eg carrot cake and caramel latte cake. First visit and will definitely go back.

Jacks Tea Room & Kitchen
Responded on November 3, 2021

Thank you so much for your kind feedback! We hope to welcome you back again soon!

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A
Archie
1 review
Dined on October 11, 2021
Overall5food5service5ambience5

I really enjoy meeting friends at Jack for either cake and coffee or more if there around lunchtime - the staff are all polite - happy to help,- and all with the lovely smiles - I regularly recommend Jacks to others. Well done to all.

Jacks Tea Room & Kitchen
Responded on November 3, 2021

Thank you so much for your kind feedback. We hope to welcome you again soon!

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W
karenW
Derbyshire
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

My mushrooms on toast were amazing highly recommended

Jacks Tea Room & Kitchen
Responded on November 3, 2021

We are so glad you enjoyed your lunch with us! We hope to welcome you again soon!

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AJ
AnnaJ
1 review
Dined on October 1, 2021
Overall5food5service5ambience5

Very tasty food, friendly staff, my favourite place in town for a breakfast.

E
Eundawg
London
1 review
Dined on September 30, 2021
Overall5food5service5ambience5

Really tasty food in generous serving sizes. Good coffee and friendly service. Thoroughly enjoyed the meal.

R
Rebecca
Washington DC
2 reviews
Dined on September 23, 2021
Overall4food4service4ambience4

Food was freshly cooked and well presented. Good menu with breakfast until 3pm, lunch bowl is good, cakes are delicious. Staff are helpful and polite, service can be a little slow at busy times so maybe allow a little extra time eg for parking.

SG
SarahG
Kent
2 reviews
Dined on September 20, 2021
Overall4food4service4ambience5

Booked a table for brunch, had scrambled egg with bacon on sourdough, which was delicious! We shared a piece of coffee and walnut which was tasty, but a bit dry. Great experience

Jacks Tea Room & Kitchen
Responded on September 22, 2021

Thank you for taking the time to leave a kind review! We hope to see you again soon!

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I
Imran
1 review
Dined on September 18, 2021
Overall2food2service2ambience2

I was disappointed in the standard of service on what looked like a normal Saturday afternoon. We were a family of 4 with two adults and two children.

Our table was right next to the entrance to the toilet, yes singular, and thus not particularly well placed for a pleasant ambience. We waited 40 minutes for our food which when it appeared had different elements at different temperatures.

No one checked on us in between service and we had to constantly flag down passing staff. More than anything, the general unkept state of the place was the most disappointing.

1 lone toilet for the restaurant is unfeasible. This too when it is pretty filthy throughout.

I won’t be hurrying back. In terms of improvement, I think they need a shift supervisor who oversees the whole restaurant’s operation during a day.

Jacks Tea Room & Kitchen
Responded on September 20, 2021

Hi, thank you so much for taking the time to leave us feedback. We are sorry your experience with us fell short. Occasionally on busy Saturday afternoons, when some of our staff are on breaks some things get missed such as check backs but we do our absolute best to ensure things run as smoothly as possible with another member of the team covering their section in the café. We can only apologise for the long wait time you endured and hope you will return to give us another chance!

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C
Cherish
Gloucestershire
4 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

Beautiful cafe,quick service,helpful staff,tasty food - would highly recommend ☺️

Jacks Tea Room & Kitchen
Responded on September 12, 2021

Thank you so much for your review, We are glad you enjoyed your lunch with us!

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G
Gemma
Gloucestershire
3 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

Service was perfect and very attentive. Food was delicious! Will be back!

Jacks Tea Room & Kitchen
Responded on September 12, 2021

Thank you so much for your kind review, We can’t wait to welcome you back again soon!

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OT
OpenTable Diner
London
1 review
Dined on September 7, 2021
Overall5food5service5ambience5

Great food, great service and really relaxed but classy atmosphere

Jacks Tea Room & Kitchen
Responded on September 12, 2021

Thank you so much for taking the time to review. We really appreciate your kind feedback!

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n
nellyf
Gloucestershire
9 reviews
Dined on September 4, 2021
Overall3food2service4ambience3

Had the soup which was tasteless but bread was nice. tomato salad again tasteless obviously made way in advance and very cold so tomatoes tasted of nothing. Really disappointed with the food but service was attentive and good. Would I visit again probably not

Jacks Tea Room & Kitchen
Responded on September 6, 2021

Hi, thank you for taking the time to review. We are sorry you found the food tasteless. All our food is prepared fresh daily, including the soup and tomato salad. We usually get really good feedback about these dishes so I’m sorry on this occasion it fell short. We have passed this on to the chef so they can investigate further. We do hope you’ll come back again soon!

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SG
SarahG
Kent
3 reviews
Dined on September 4, 2021
Overall5food5service5ambience5

We booked a table for 4 for breakfast, the food was great, delivered promptly and the waitress was very attentive!

Jacks Tea Room & Kitchen
Responded on September 6, 2021

Thank you for your kind review, Hope to see you again soon!

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CD
CherylD
Buckinghamshire
1 review
Dined on August 30, 2021
Overall5food5service5ambience5

I will definitely come here again! Good portion sizes, lovely food, great cakes! I recommend this cafe to everyone visiting Cirencester. Looking forward to coming back soon.

Jacks Tea Room & Kitchen
Responded on September 1, 2021

Thank you so much for your kind review! We are so glad you enjoyed your experience with us and hope to see you again soon!m

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MT
MelanieT
Glasgow
2 reviews
Dined on August 30, 2021
Overall5food5service5ambience5

Great little find.
Super food, lots of options.
Good size portions.
Will definitely return

Jacks Tea Room & Kitchen
Responded on September 1, 2021

Thank you so much for taking the time to leave us a lovely review and for your feedback!

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EG
EmilyG
1 review
Dined on August 29, 2021
Overall5food5service5ambience5

Love it here, fab food, great service! Would literally devour everything on the menu! Brilliant choices in food and drink. Thank you Jacks!

Jacks Tea Room & Kitchen
Responded on September 1, 2021

Thank you so much for your review, We are so glad you enjoyed your experience with us! Hope to see you again soon!

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CM
ChrisMD
1 review
Dined on August 27, 2021
Overall4food4service4ambience4

Had a really nice lunch. Nice to have some different dishes on the menu. Portions just right.

Jacks Tea Room & Kitchen
Responded on August 29, 2021

Thank you so much for your feedback, We hope to see you again soon!

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JB
JB21
Gloucestershire
1 review
Dined on August 27, 2021
Overall4food5service3ambience4

Fantastic food, loved the ability to book a table. Just wish the servers would pull their masks over the nose

Jacks Tea Room & Kitchen
Responded on August 29, 2021

Thank you so much for your feedback. Although it is no longer mandatory, and a lot of venues have now decided to remove masks all together from wait staff, we have decided to continue for everyone’s safety for the time being, however occasionally the staff do take them off or pull them down for a quick breather! So sorry you experienced this! They have now been reminded to wear their masks properly around customers. Thank you for your feedback about the food, it’s lovely to hear!

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MP
MarieP
1 review
Dined on August 20, 2021
Overall4food4service4ambience4

Lucky we booked as it was very busy with no spare tables. Service was quick and the young waitress was very informative when we enquired about some of the unknown ingredients. We order the smashed avocado & feta on toast and mushrooms with poached egg on toast, along with two delicious cups of coffee. All was perfectly cooked and well received. Just wish we had had enough room for some of the scrumptious cakes on offer, hopefully next time.

Jacks Tea Room & Kitchen
Responded on August 29, 2021

Thank you so much for your feedback and taking the time to leave a review. Feedback like this is so lovely for our staff to hear! We can’t wait to welcome you back soon!

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CR
CRobs
Gloucestershire
2 reviews
Dined on August 16, 2021
Overall4food4service4ambience4

Good service and varied menu covering breakfast, brunch and lunch.

Jacks Tea Room & Kitchen
Responded on August 29, 2021

Thank you so much for your feedback and for taking the time to leave a review! We hope to see you again soon!

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JR
JennR
Berkshire
1 review
Dined on August 15, 2021
Overall5food5service4ambience4

Delicious waffles and coffees - a perfect brunch spot.

Jacks Tea Room & Kitchen
Responded on August 29, 2021

Thank you so much for your kind review! We hope to see you again soon!

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C
Camilla
London
1 review
Dined on August 11, 2021
Overall3food3service3ambience3

The food is good, though it takes a while to get to you! I feel that the tables need a clean and the cutlery too and the toilet.
Their was a burrata and tomato salad on the menu and the waitress did not tell us they had no burrata and it was feta! It was ok as she likes feta, but lack of communication I guess!
We will come back as we love your menu! And it is worth the wait! 😉

Jacks Tea Room & Kitchen
Responded on August 15, 2021

Thank you for taking the time to leave a review! I have passed your feedback on to our staff members and am sorry to hear about the miscommunication with the feta. Tables are sanitised and cleaned between every sitting without fail. However, due to the marble effect on the tables, they do stain sometimes. Cutlery is always cleaned then steam sanitised, so again, I can assure you that it is all super clean but perhaps they needed polishing. So sorry about that! Hope to see you again soon!

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R
Rhiannon
1 review
Dined on August 8, 2021
Overall4food5service4ambience4

Beautiful tea room and restaurant and it makes a wonderful environment to meet friends and family with good food and the feeling of safety. During my visit the restaurant was full but because of how the tables are sorted, it felt comfortable, not cramped at all! Would 100% recommend to a friend and will be visiting again!

Jacks Tea Room & Kitchen
Responded on August 11, 2021

Thank you so much for taking the time to leave us a review. We are glad you enjoyed your time with us and look forward to welcoming you back again!

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R
vipRoger
Gloucestershire
2 reviews
Dined on August 7, 2021
Overall5food5service5ambience5

It was a birthday lunch and the staff could not have been better.
Outstanding, thank you everyone.

Jacks Tea Room & Kitchen
Responded on August 11, 2021

Thank you for taking the time to leave a review! It’s great to hear you had a lovely birthday lunch and we look forward to welcoming you back soon!

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FAQs

Jacks Tea Room & Kitchen offers takeout which you can order by calling the restaurant at 01285 640888.

Jacks Tea Room & Kitchen is rated 4.6 stars by 119 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.