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Jacoby's Restaurant & Mercantile, Austin, TX

Jacoby's Restaurant & Mercantile

4.5
4.5
1136 Reviews
$31 to $50
American
Jacoby’s Restaurant & Mercantile is a Transparent, Value Driven, Vertically Integrated, Ranch-to-Table dining experience located on East Austin on the Colorado River. We are family operated with simple, southern and rustic roots. We look forward to sharing our family with yours.

Make a reservation

2 people

8:00 PM


Booked 49 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    American, Farm-to-table, Southern

  • Hours of operation

    Brunch Sat, Sun 10:00 am–2:00 pm Lunch Wed–Fri 11:00 am–2:00 pm Dinner Wed, Thu 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm

  • Phone number

    (512) 366-5808

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Brandon Fuller

  • Catering

    Jacoby's Offers Several Special Events & Catering Options, Please contact events@jrgatx.com to inquire.

  • Private party facilities

    Southern and rustic Ranch-to-Table dining – comfort food at its best! We feature family-raised, all-natural Jacoby Brand Beef, local produce and from-scratch preparation. The Restaurant and Mercantile are located on the East Side of Austin, yet minutes from downtown and Austin Bergstrom Airport.

  • Private party contact

    Andy Saenz: (844) 705-8428

  • Neighborhood

    East Austin

  • Cross street

    Cesar Chavez and Tillery

  • Parking details

    Complimentary Valet Parking

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

What 1,136 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.7Ambience
  • 4.2Value

NoiseModerate

Sort by

Filters

  1. S

    Sean

    Austin

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Great brunch
  2. CP

    ClayP

    Austin

    10 reviews

    vip
    3.0

    10 reviews

    Dined 5 days ago

    overall3food3service5ambience4
    Salmon was excellent. Chicken fried steak was ok. Sides are not good. Brussel sprouts were over sauced. Mac and cheese had no flavor since it seemed the noodles were cooked without salt. Deviled eggs and pimento cheese appetizers were great. Hostess couldn't be bothered with doing her job. Was put out to show us to our table.
  3. JR

    JoReilly

    Austin

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience4
    We liked it. Food was good. Outdoor fan was a little obnoxious but we were sitting right in front of it and it was blowing directly on us. Other then that all was great!
  4. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Service was outstanding! Food was perfect!
  5. OT

    OpenTable Diner

    Austin

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service5ambience5
    Best service we have had in a long time. Great views, attentive staff, amazing cocktails and great food. Overlooking Lake Austin was the best!
  6. LL

    LonghornLyndsay

    Austin

    11 reviews

    4.0

    11 reviews

    Dined on September 18, 2022

    overall4food4service4ambience5
    The food was exceptional as always. The hostesses were not friendly and the overall service was slower than usual.
  7. OT

    OpenTable Diner

    Washington DC

    4 reviews

    vip
    4.0

    4 reviews

    Dined on September 16, 2022

    overall4food5service5ambience5
    The food was very good, service spot on, ambiance, LOVED! Big draw back, it was so so so loud we could not converse at our table. Go for loud fun evening but not a Business dinner.
  8. M

    Mindy

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on September 16, 2022

    overall5food5service5ambience5
    First time visit to Jacoby's Mercantile. Loved it! Loved the atmosphere and the food! Great menu! I had their seasonal martini which was delicious as well. My husband had their regular hamburger and I had their special - Bourbon Jam Burger - with pimento cheese, bacon and coffee & bourbon jam. Both were fantastic. We also had the yeast rolls with bbq & bbq butter. Fabulous!!!
  9. s

    serena

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5
    amazing!! food was so so good and the space was adorable. the mac and cheese is the best i have ever had in my life.
  10. OT

    OpenTable Diner

    Denver

    3 reviews

    5.0

    3 reviews

    Dined on September 11, 2022

    overall5food5service5ambience5
    Food delicious and a fun atmosphere
  11. SD

    SusanD

    Birmingham

    17 reviews

    vip
    5.0

    17 reviews

    Dined on September 11, 2022

    overall5food5service5ambience5
    Our first time at this unique and unusually flavorful restaurant. The tomato omelette was so tasty. The portions are large and the service was great!
  12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food4service4ambience5
    Loved the decor and casual feel. Great menu, especially because a bit non traditional. The Dude Brew was delicious! The deviled eggs were so good we got 4 orders. Justin ( I hope my memory is correct) took great care of us.
  13. KB

    KBAus

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service4ambience5
    The food is delicious and atmosphere is friendly for groups or parties of 2. Can’t miss the stuffed yeast rolls, deviled eggs or strawberry cake!
  14. KS

    KellyS

    Austin

    1 review

    3.0

    1 review

    Dined on September 10, 2022

    overall3food3service3ambience4
    2 people in our party had steaks and remarked that they were "chewy" and "bland". The seasoning was inconsistent (half was seasoned and the other half was not). "Medium" was more "Medium Rare". Inconsistent cook on a "Medium" burger - half of that was "Medium Rare". The chicken fried steak was chewy. None of it was bad enough to send back (and have to wait) but really disappointing at the price point (and for a birthday dinner which I wanted to be special). We've usually come for brunch and that has been better overall. I would recommend the restaurant for ambiance and brunch, but would probably tell people to stay away for dinner.
  15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food4service5ambience5
    Birthday. It was very enjoyable and relaxing
  16. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 10, 2022

    overall3food2service3ambience4
    I’d been to Jacoby’s years ago when it was just getting started. I remember that experience fondly. Today’s reality was sadly different. The food was mediocre, at best. The burger was meh. The stuffed chicken breast was totally uninspired (although, it would be unfair not to mention that it was juicy). The strawberry cake that I remembered vividly was no longer; this time it was dry and dense, the frosting was too firm. Utterly disappointing. I won’t be back.
  17. S

    Savannah

    Austin

    15 reviews

    vip
    4.0

    15 reviews

    Dined on September 10, 2022

    overall4food4service3ambience5
    Excellent food and loved that it wasn’t very loud (inside). The manchego tater tots, Mac & cheese with brisket, and drinks were incredible!
  18. a

    angelah

    Houston

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Wonderful for a family birthday celebration. Great food and staff!
  19. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on September 10, 2022

    overall3food3service5ambience5
    Server was nice. Food just wasn’t that good…the chicken migas was especially bland.
  20. MA

    MargAleeta

    Chicago

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5
    This was our first visit. We loved it and will definitely add it to our list of great restaurants to visit when in Austin.
  21. OT

    OpenTable Diner

    Atlanta

    10 reviews

    vip
    5.0

    10 reviews

    Dined on September 3, 2022

    overall5food5service5ambience5
    Great food, great service, and a very nice atmosphere.
  22. GP

    GinaP

    San Antonio

    92 reviews

    vip
    2.0

    92 reviews

    Dined on September 3, 2022

    overall2food2service3ambience3
    Not a fan. Started with a small pitcher of mimosas that was 95% champagne, hardly any OJ. Was kind of gross. Next I got the grilled pimento cheese. Pimento cheese was not very flavorful at all. Husband got smoked chicken migas that had very little chicken. Not somewhere I will waste my time in Austin.
  23. LH

    LeilaniH

    San Antonio

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5
    Good food, good service. Would go again if in the area.
  24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5
    Food is amazing. Service was really good too.
  25. H

    Hillary

    Austin

    1 review

    2.0

    1 review

    Dined on September 2, 2022

    overall2food5service1ambience3
    Waiter mis gendered me a lot. He made a lot of rude comments. We ended up rushing out after only being there for 30minutes.
  26. OT

    OpenTable Diner

    Dallas

    1 review

    vip
    5.0

    1 review

    Dined on August 28, 2022

    overall5food5service5ambience5
    Great brunch spot
  27. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on August 28, 2022

    overall3food4service2ambience3
    We had brunch to celebrate my wife’s birthday. We were promptly seated outside as part of our reservation. It was hot outside and while the fans were going, it was comfortable. However, the fans kept shorting out because they were all plugged into a surge protector that was sitting below a rotted out gutter. Since water was dripping near the surge protector, it was causing it to cut power to the fans and making it uncomfortably warm. Despite the heat, the food was good and portions were appropriate. The service was slow and although we were greeted with a birthday card at the table, there was no interaction with any staff, specifically our waitress, that would have given us any indication they knew it was a special occasion. Because of the heat, our water glasses were empty much of the time and since our waitress did not check on us throughout the meal, we did not get them refilled very quickly. Our party of six (which included two children) was charged an automatic gratuity of 20% for being a large party. But based on their prices, that is a generous tip for the service we received, which I would expect to see at much lower priced establishments. Overall, the food was good, but was not worth the price based on the service and atmosphere. Although my kids are old enough for adult meals, there is also not a children’s menu so would not recommend this place for brunch if you have smaller children. We have been here for an adults only birthday dinner and found it to be exceptional (their strawberry cake is the best cake I’ve ever eaten) which is why we thought it would be a good spot for brunch. We would still go back for dinner but would not go back for brunch.
  28. S

    Samanthaj

    New Orleans

    1 review

    5.0

    1 review

    Dined on August 27, 2022

    overall5food5service5ambience5
    We loved our experience! Sitting outside was lovely with the view. The food was delicious and our server was great. We will be back!
  29. s

    stephchef7

    Austin

    38 reviews

    vip
    2.0

    38 reviews

    Dined on August 24, 2022

    overall2food2service2ambience4
    Pimento cheese starter is minuscule, unremarkable and served with stale bread. Not worth $11. $2 for a large ice cube in my whiskey??? The waitress offered it but I wasn't told about a charge for this, and have never paid extra anywhere in the US before. Ice is freezer to glass, NOT ranch to table. BS!!!!! BLT was tasty sandwich, and house made chips were very good. Service could have been better. I just wasn't enough to interest Tiara. Or maybe she was too busy polishing hers! Forgettable.
  30. B

    Bruncher

    Austin

    1 review

    2.0

    1 review

    Dined on August 21, 2022

    overall2food1service3ambience4
    There were 7 of us for brunch for my wife's birthday. Generally, everything was good except for the food, which was awful. I can understand that that sometimes you can get a bad dish, but every one of us was disappointed: - Migas: two of our party ordered this; in my daughter's first bite, she got a massive hunk of fat (I took a picture); that made her and the other person who ordered it sick, and they didn't eat another bite. - My wife ordered the hamburger: generally, she said it was just okay - My son ordered the tenderloin and eggs. He asked for medium. They brought it VERY RARE. We sent it back, and were brought back something other than a tenderloin, which was like leather. - I ordered biscuits & gravy along with french toast. The french toast was okay (I didn't like the bread, but maybe it's just me). The gravy was tasteless, and there were maybe 3 small pea-sized pieces of sausage. - My other son ordered the chicken-fried steak, which he said was super tough and the gravy was tasteless. He ate a couple bites and gave up. - My son's girlfriend ordered the crabcakes (I believe) and said it was not great. So, 7 dishes, a $344 bill, and the highest praise was "it's okay". We were very excited to eat at your restaurant for the first time but everybody walked away super disappointed. Not sure how this happened given the great reviews we had read, but definitely not a positive experience at all.
  31. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5
    Just a super yum and fun time!
  32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience5
    Consistent food quality and flavor.
  33. OT

    OpenTable Diner

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on August 19, 2022

    overall5food5service5ambience5
    Our daughter’s favorite place! Great steaks, fresh everything!
  34. KC

    KatyC

    Austin

    1 review

    5.0

    1 review

    Dined on August 17, 2022

    overall5food5service5ambience5
    Went with a group of girlfriends and we had a lovely time. Our server was always there when needed, drinks and food were delicious and the ambiance was fantastic. It was my friend's birthday so they brought out a piece of strawberry cake with a candle! It was special and I will most certainly be back.
  35. SF

    SarahF

    Houston

    7 reviews

    vip
    5.0

    7 reviews

    Dined on August 13, 2022

    overall5food5service5ambience5
    Food was very good! Also, great spot for a date or dinner where you actually want to talk to the people with you. Noise level, service and ambiance were very chill.
  36. OT

    OpenTable Diner

    Amarillo

    2 reviews

    5.0

    2 reviews

    Dined on August 13, 2022

    overall5food5service5ambience5
    All around great experience! Amazing food, service, and atmosphere! Will be back very soon.
  37. OT

    OpenTable Diner

    Austin

    1 review

    5.0

    1 review

    Dined on August 13, 2022

    overall5food5service5ambience5
    Everything was great.
  38. OT

    OpenTable Diner

    Austin

    2 reviews

    4.0

    2 reviews

    Dined on August 12, 2022

    overall4food4service3ambience5
    Happy hour is an amazing value. The appetizers are delicious. We ordered the market cut of beef for dinner medium rare. It came out so well done that I actually thought it was a pork chop. Other than that it was a lovely meal.
  39. OT

    OpenTable Diner

    Austin

    2 reviews

    vip
    5.0

    2 reviews

    Dined on August 12, 2022

    overall5food5service5ambience5
    Brought a friend for Jacoby’s anniversary. The food and service did not disappoint as usual. Shout out to chef Nico
  40. OT

    OpenTable Diner

    Austin

    2 reviews

    5.0

    2 reviews

    Dined on August 11, 2022

    overall5food5service5ambience5
    great time as always!

FAQs

You can order delivery directly from Jacoby's Restaurant & Mercantile using the Order Online button. Jacoby's Restaurant & Mercantile also offers takeout which you can order by calling the restaurant at (512) 366-5808.

Jacoby's Restaurant & Mercantile is rated 4.5 stars by 1136 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:00 PM


Booked 49 times today

Order delivery or takeout

Other options

  • Order online
Google Map for Jacoby's Restaurant & Mercantile

3235 E Cesar Chavez St, Austin, TX 78702-4937

Additional information

  • Cross street

    Cesar Chavez and Tillery

  • Neighborhood

    East Austin

  • Hours of operation

    Brunch Sat, Sun 10:00 am–2:00 pm Lunch Wed–Fri 11:00 am–2:00 pm Dinner Wed, Thu 5:00 pm–9:00 pm Fri, Sat 5:00 pm–10:00 pm

  • Cuisines

    American, Farm-to-table, Southern

  • Dining style

    Casual Elegant

  • Dress code

    Casual Dress

  • Parking details

    Complimentary Valet Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Brandon Fuller

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (512) 366-5808

  • Catering

    Jacoby's Offers Several Special Events & Catering Options, Please contact events@jrgatx.com to inquire.

  • Private party facilities

    Southern and rustic Ranch-to-Table dining – comfort food at its best! We feature family-raised, all-natural Jacoby Brand Beef, local produce and from-scratch preparation. The Restaurant and Mercantile are located on the East Side of Austin, yet minutes from downtown and Austin Bergstrom Airport.

  • Private party contact

    Andy Saenz: (844) 705-8428

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