Matchbox - Pentagon City
roasted chicken, pesto, mozzarella
grana padano | romaine
Shrimp + Grits
cheddar grits, andouille sausage, butter sauce
Our server was professional and attentive, the manager was also polite.
Cool vibe great food
Great food and ambiance, not loud at all. The server kept forgetting about us though and we saw him chatting with the bartender instead of coming to help us more than once.
The food was terrible. I don’t see what people like about this place. The location is great but the food is mediocre. I had the shrimp with old bay fries. You can get the shrimp at the grocery store (Seapak) and the old bay fries needed way more seasoning and they were hard.
Outdoor dining was great - weather was perfect and the heaters were on since it was a bit chilly! I remember the days pre-COVID when this place was so crowded inside, so it's kind of sad now to see it completely empty! I believe inside is opened up, but no one chooses to eat inside. I'm sure it's safe, given the guidelines. The only "off" thing was our server had his mask down a bit below his nose.
Customer service was terrible.
This was really disappointing. We LOVE matchbox, but this was our first time going to the Pentagon City location. We got in early for our reservation and were seated relatively quickly, but then we didn't get seen for about 15 minutes even to get waters. The place is operating at half capacity for COVID but they weren't crowded by any means. By the time someone came to see us, it wasn't our waitress but someone she asked to take our order for her. He took our full order - drinks, appetizers, and dinner - wrote nothing down. We got our appetizers about 15 minutes after that. Everything was great, but we still hadn't been seen by our original waitress, and no one else came to our table for the next 30 minutes. So we'd been there an hour already and still hadn't gotten our meals, our waitress walked by our table, my husband got her attention and asked about the status of our food. She was so surprised and said "OMG you haven't gotten your food yet? What did you order?" So she hadn't even checked before then to make sure our order had been put in by the guy she called in for help, and even while walking by our table serving others in our section, she never came to even check that everything was good or if we needed anything, let alone notice that we sat at an empty table without food for a good half hour after we finished our appetizers. We told her what we ordered, she went and checked the computer AND STARTED PUTTING IN THE ORDER. Our order had never even been entered before then, and by now we'd been there for over an hour. So we just asked for the check to leave since we didn't feel like waiting longer, and she gave us a little discount which was fine but honestly, we ordered two soups and a dip - the whole thing probably should've been comped. Once she gave us the check she offered a drink "on the house" to make up for everything, I'm 7 months (blatantly) pregnant, so not really a consolation prize there. Needless to say, and sadly, we won't be going back there.
We went for brunch and was saddened to find there was no Brunch Box or Avocado toast. The waitress was nice enough but her memory was not that great. The restaurant was not crowded at all so I am not sure why she would disappear for long periods of time.
The food was good and I enjoyed the patio.
We had a good time. The food and drinks was good. The food didn’t taker long to come. We were spaced out from other tables. I had aaa good birthday.
This is my friend and I’s favorite place to meet up and catch up. Food is always good!
The food was tasty and came out quickly. The server had a very nice attitude but overall service was slow. The drinks took a long time and came out at the same time as all the food. Once the food arrived we had no plates and had to wait before starting to eat. I understand they are probably short staffed due to COVID, but staff seems stretched too thin and it is impacting service.
Service Was Excellent!
Always good! Loved how they made us feel safe.
Excellent food and service. The sliders are excellent.
My party had special needs—2 people with disabilities. The restaurant team did everything in their ability to accommodate us and make us comfortable and happy. Thank you!
This restaurant is classy and cute. The outside space is a balcony and away from the noise. It’s very comfortable and suited for a hot or chilly day. The food I felt was a big expensive but we enjoyed ourselves regardless. I guess the menu had been chopped due to COVID so I was a bit disappointed I didn’t get exactly what I planned. Just a reason to come back lol!
Food was great. The service was perfect. Really enjoyed it.
Always pleasurable..Everything about is Great!!
We loved the choices for the Brunchbox on Sunday morning. We ended up getting served the same items twice, by mistake by servers, but didn't mind eating more.
I enjoy going to Matchbox and highly recommended it to my friend. She was not as impressed as I am/was. I always order the apple and pear salad with the 3 mini burgers. We had calamari and wings. Her son had the crab cake meal. Too many french fries. He was looking for more vegetable sides as an option. Prices are a little steep.
It exceeded my expectations, I was surprised by the menu options. I loved the pear apple side salad and the fried shrimp entree!
I reviewed this restaurant's noise level as "quiet," but I went for a lunch meeting. There are a lot of hard surfaces, so I expect that the busier dinner time crowd is probably noisier.
Matchbox provided exactly what my wife and I wanted away from the kids. A nice booth near the window, amazing food, and even better cocktails. Thank you.
Fantastic calamari, the jalapeño jelly is delicious! It was a good evening with great food!
Food was excellent we had the Pizza, Chicken, and Burgers..Great customer service
The best brunch in the DC area! I took my teenage niece and nephew. We all loved it!
Valentine’s Day date with my partner. Good drinks and good food.
Everything was great . Server just forgot utensils had to chase someone down to get it . On Valentine’s Day
We had a good time eating at MatchBox, the only thing was we went on Valentines Day for my birthday so of course we found traffic & there were accidents so we called because we were going to arrive 7 mins late & they said it was okay, when we got there they said we didn’t call & they gave away our table, but the manager helped us out and got us a table
Great as usual but the pizza was really really slow in arriving.
Friendly service and the pizza was very good. We had a chicken pesto pizza and a margarita pizza.
My server was amazing and very attentive seating was quick and good music selection.
It took us 2 hours to finish our meal and get our check. It was pretty busy when we got there on Wednesday night, but it slowed down to nothing and we still didn't have good service. food wasn't bad.
The fried chicken sandwich was very good. My friend had the beyond burger and sweet potato fries and really enjoyed it.
This was our second trip to this Matchbox in a week. The prior visit was very nice, however the service and noise levels for this visit were substandard. The server was inattentive, difficult to hear due to the loud music, slow to bring the drink orders, slow to take the food orders, the food came to the table close to cold, the check was delivered well after our table had been cleared. The host counter also seemed to lack a sense of urgency even after our party made several trips to express our desire to have better service. The music in the restaurant was far too loud, making conversation difficult. This is not the level of service we have experienced on prior visits to Matchbox, but another visit with service at this declining level may cause it to be our last.
We alerted the staff that one of our party found a piece of plastic in her pasta. It was a busy time for the restaurant and unfortunately the server wasn’t able to return to the table until after everyone was finished eating his and her food.
The manager only offered to replace the pasta instead of to remove the item from the bill. She had already eaten around the plastic at that point and wasn’t hungry for an additional meal.
They brought a dessert to go which was surprisingly a dessert with ice cream — in the to go bag!
This restaurant is one of our favorites and our normal weekly go to — so we were very surprised this was how they handled the situation. It’ll be awhile before we’re ready to return.
Decent wings! Loud, but it was during a super bowl.
Sadly we won’t be returning here. We picked this to celebrate a kid birthday because it checked a lot of boxes - pizzas, adult entrees, salads, etc and the one downtown has always been reliable. Service was terrible... this location suffers from an awful layout with the kitchen two floors up and not enough staff so your food is guaranteed to take forever and come out cold. We were there twice as long as we should have been and spent most of the time trying to catch sight of our well meaning but infrequently seem waiter who was running between the kitchen 2 floors up and the bar and pizza kitchen in all different areas.
I love going here for happy hour. The food is good and the service has always been great.
Matchbox - Pentagon City does offer delivery in partnership with Caviar and Uber Eats.
Matchbox - Pentagon City is rated 4.3 stars by 655 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.