Restaurante' Ariel

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1. H

   Helen

   Miami

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   overall5food5service5ambience4

   We had a wonderful late lunch at Ariel’s! Menu is superb and off the menu too!!! We will definitely come back. Service was impeccable: friendly and attentive all the time. Sommelier’s wine recommendation was delicious and paired just perfectly with our meal. It is without a doubt one of the best fine dining places in Puerto Rico.

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2. SD

   SophieD

   Washington DC

   21 reviews

   vip
   4.0

   21 reviews

   Dined on January 27, 2023

   overall4food4service4ambience5

   Slightly unusual experience. Immediately after sitting down we were asked what we wanted to drink before being given any menus. Not that this is wrong, just unusual. After drinks arrived and we were settled food menus were provided. Food was overall great! Unfortunately there was an issue with one entree that came out 20 mins after the others and was not completely cooked. That said our waiter made it right by providing complimentary desserts. Overall this was a great (surprisingly great after initial impressions) restaurant that had way more locals than visitors. But not getting to try the other entree was just a disappointment because it was the one we all wanted to taste.

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3. E

   Excellent

   Caribbean

   1 review

   5.0

   1 review

   Dined on January 22, 2023

   overall5food5service5ambience4

   Everything was delicious! We went for brunch and weren’t disappointed, the chicken was outstanding, really one of the best if not the best out there. And the service was great, very attentive and very accommodating to our needs and requests. Would recommend, would go again for dinner, or brunch repeat. 😊

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4. AD

   ADSG

   New York Area

   14 reviews

   vip
   5.0

   14 reviews

   Dined on January 13, 2023

   overall5food5service5ambience5

   Excellent fresh chillo, ribeye, escargots and arancini. With the súper somm Marcos. Outstanding.

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on December 29, 2022

   overall5food5service5ambience3

   Excelent food and service.

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6. EA

   EATER

   Orlando

   5 reviews

   vip
   5.0

   5 reviews

   Dined on December 29, 2022

   overall5food5service5ambience5

   Excellent!!!

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7. R

   Robieslove

   New England

   32 reviews

   vip
   2.0

   32 reviews

   Dined on December 23, 2022

   overall2food3service1ambience4

   The lack of service , waiting over 45 minutes for any beverage (besides water) to be offered, the fact that dietary restrictions were not respected made this a terrible meal. Even their famous chateaubriand, which my husband ordered, had a chunk of fat hidden inside the lackluster pastry , which was underdone. The meat and sauce were good enough, according to him. My scallops, even though I specified I was gluten and dairy free, were swimming in butter, as were the skimpy vegetables offered as a substitute for the Chou purée. The burgundy wine was good, as was champagne, but on the whole a big disappointment. Needs someone to run the room . Miss the old times.

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8. AG

   AlexisG

   Caribbean

   12 reviews

   vip
   5.0

   12 reviews

   Dined on December 21, 2022

   overall5food5service5ambience5

   Overall great. Very tasty food.

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9. OT

   OpenTable Diner

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined on December 17, 2022

   overall5food5service5ambience5

   It was an awesome dinner.

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10. OT

    OpenTable Diner

    Cincinnati

    1 review

    vip
    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5

    Excellent time all what we have was real good Recommended

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11. A

    Alpineoeno

    Washington DC

    5 reviews

    vip
    1.0

    5 reviews

    Dined on December 15, 2022

    overall1food2service1ambience2

    If you want a good experience, this establishment should be avoided. The staff is painfully negligent in all facets of service (except for the busser, he was working hard). This is not a situation where they are understaffed. The servers were visible the whole night, just not attending to any of the tables. The food was vacillating between completely unseasoned to way over seasoned, with little additional gifts, like lobster shells embedded in some of the dishes. Also, don't ask for any of the perks they list on their website. They'll tell you that it isn't available that evening. We found many exceptional restaurants on the island.......this is not one of them.

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12. AS

    AnnS

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on December 2, 2022

    overall5food5service5ambience5

    Excellent service, delicious food, lovely ambiance.

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13. OT

    OpenTable Diner

    Caribbean

    1 review

    1.0

    1 review

    Dined on December 1, 2022

    overall1food5service1ambience4

    35 minutos esperando y nadie nos atendió, nos pasaban por el lado ni un menu nos ofrecieron, nos ignoraron en fin una falta de respeto total. Era mi tercera ocasión ya que mis pasadas 2 fueron unas de altura tanto como el servicio como la comida. Lamentablemente no regresaré.

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14. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on November 23, 2022

    overall5food5service5ambience4

    Warm and delicious way to celebrate my Birthday with family.

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15. OT

    OpenTable Diner

    Caribbean

    7 reviews

    5.0

    7 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5

    El mejor restaurante

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16. MM

    ManuelM

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    The food was amazing! The service exceptional! And the wines, perfect!

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17. OT

    OpenTable Diner

    Caribbean

    9 reviews

    5.0

    9 reviews

    Dined on November 15, 2022

    overall5food5service5ambience5

    Quinceañero de mi hija 🙌

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18. OT

    OpenTable Diner

    Caribbean

    3 reviews

    5.0

    3 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    Great service and the food was amazing!!!

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19. OT

    OpenTable Diner

    Miami

    1 review

    2.0

    1 review

    Dined on November 11, 2022

    overall2food2service2ambience2

    In my humble opinion this restaurant is overrated. On three occasions I had to order the cocktails and on three occasions I had to ask for the bill. These situations are inconceivable in a restaurant like this. The cod (bacalo) is very fresh but the smell is very unpleasant to the nose compared to other restaurants. It lacked passion and flavor on the table.

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20. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food4service5ambience4

    Always delicious, absolutely wonderful service every single time! We love coming for dinner at Ariel, and get a huge kick out of talking to their most awesome sommelier…

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21. MS

    MarkS

    Dallas

    1 review

    5.0

    1 review

    Dined on November 3, 2022

    overall5food5service5ambience5

    Chef Ariel is an artist! His enthusiasm for his craft shows in his work with some fantastic creations. Your biggest challenge will be deciding what to order! If you want a world-class dining experience in San Juan, visit Restaurante' Ariel, and you won't be disappointed!

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22. OT

    OpenTable Diner

    Caribbean

    7 reviews

    5.0

    7 reviews

    Dined on October 30, 2022

    overall5food5service5ambience5

    Perfecto es el único lugar donde. O tengo que salir decepcionada

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 26, 2022

    overall5food5service5ambience3

    My favorite restaurant in San Juan chef Ariel is an amazing chef and great guy. Highly recommended. Best food by far in Puerto Rico.

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24. OT

    OpenTable Diner

    Caribbean

    7 reviews

    5.0

    7 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5

    Fue como lo esperaba espectacular

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25. OT

    OpenTable Diner

    Caribbean

    7 reviews

    5.0

    7 reviews

    Dined on October 16, 2022

    overall5food5service5ambience5

    Excelente !!! El mejor restaurante para cualquier momento Chef Ariel siempre espectacular!!!y su equipo súper atento Éxito

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26. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    3.0

    2 reviews

    Dined on October 8, 2022

    overall3food4service2ambience3

    Service lacks big time compared to food quality .

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27. RG

    RiveraGrau

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on October 7, 2022

    overall5food5service5ambience5

    Excelente restaurante. La comida deliciosa y creativa. Nuestro mesero Pedro, nos trató super amable y con pleno conocimiento de los platos.

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28. S

    Surplus

    Washington DC

    13 reviews

    vip
    5.0

    13 reviews

    Dined on October 6, 2022

    overall5food5service5ambience5

    Classic dining in a very comfortable environment! Best sommelier in the island. We love our Friday lunches with Charlie and colleagues. Dinner is great as well but add a Martini.

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29. OT

    OpenTable Diner

    Naples

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 24, 2022

    overall5food5service5ambience5

    Marcos guided us to a wonderful experience. Bravo!

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30. MM

    MaryM

    Caribbean

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5

    Ariel is always outstanding!!! Never disappoint.

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31. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on September 1, 2022

    overall5food5service5ambience5

    The best restaurant hands down in Puerto Rico. Best service and elegant ambiance.

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32. U

    Unhappy

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on August 17, 2022

    overall3food5service4ambience5

    Very nice restaurant but the first time I’ve ever felt discriminated against. We were dressed nicely according to what they’ve stated but apparently me having on dress sandals was not acceptable but they said they would sit us in a corner since we were already there. Next group comes in after us, two young ladies in jeans and sneakers!!! They are sat in the midst of where all could see. We had guests and staff just looking at us through lunch. Decent food but would never recommend.

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33. B

    Bing

    San Francisco

    19 reviews

    vip
    5.0

    19 reviews

    Dined on August 14, 2022

    overall5food5service5ambience5

    As usual , excellent service. Very professional people. The restaurant was full so I would recommend making a reservation. Food was absolutely fantastic.

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34. R

    Ryan

    Atlanta

    11 reviews

    5.0

    11 reviews

    Dined on August 11, 2022

    overall5food5service5ambience5

    Excellent Service and food was delicious. Great experience

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35. OT

    OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on August 11, 2022

    overall5food5service5ambience5

    Excelente!!! El Sommelier Marcos increíble!!! En fin todo espectacular!!!

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36. OT

    OpenTable Diner

    Caribbean

    4 reviews

    3.0

    4 reviews

    Dined on July 23, 2022

    overall3food5service2ambience4

    Waiter was completely lost. Wasnt good at explaining the dishes and at times rude when we asked him to describe a dish.

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37. S

    Surplus

    Washington DC

    14 reviews

    vip
    5.0

    14 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5

    Never fails!! You get what you pay for and more! Best of class!!

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38. G

    Giorgio

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5

    Love it! Just a perfect place to be at and have a great gastronomic experience!

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39. j

    jvernon12

    Philadelphia

    1 review

    vip
    3.0

    1 review

    Dined on July 15, 2022

    overall3food4service1ambience4

    The best part of our evening was our interaction with the sommelier who was knowledgeable, brilliant, energetic, and the best part of the meal. Everything was downhill after our interaction. I do not write negative reviews, but this is clearly a restaurant that needs some humbling due to some pretenses and the arrogance of its clientele (the table next to us had no problem complaining about wine that was clearly a perfect pairing for their meal). Our main issue was with our service. It took 40 minutes for us to receive a menu and to meet a server to take our order. We did not receive our first course for an hour and ten minutes. Additionally, there was clearly a lack of communication amongst staff, and there seemed to be frustration between some of the servers. Instead of helping one another out, they were willing to let each other fail, which let the customers have a bad experience. Next, there seems to be a lack of training with all of the staff, with even the smallest of tasks. For example, you should be able to distinguish between still and sparkling water. When we had ours mixed up, a server thought the solution was to simply pour still water on top of the sparkling. When a meal costs at least $100 a head here, this just won't do. Lastly, one of the best servers was the gentleman who came around to talk to us about dessert. He was also brilliant, funny, and passionate. We were wondering where he was all night? Why is the restaurant keeping their best servers on the bench? They don't have their best players in the best positions. Anyone can see that. Such a disappointment. In a city full of so many options, with so many dining experiences, this is not the place to go.

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40. l

    lvm29

    Raleigh

    24 reviews

    vip
    5.0

    24 reviews

    Dined on July 8, 2022

    overall5food5service5ambience4

    Creative , tasteful food, excellent service Great sommelier!

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