Rim Asian Bistro - Grand Sierra Resort

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1. RC

   RebeccaC

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Great food and service!

   Report
2. MJ

   MarkJ

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service3ambience1

   Appetizers took 25 minutes to come to our table and were barely warm. Obviously it had been sitting awhile. Dinner wasn't much better. Quality just wasn't there. Way overpriced for the quality and portion size we received. Sorry but will not return

   Rim Asian Bistro - Grand Sierra ResortResponded 1 day agoMark, I am so sorry to hear about your experience here at Rim. Could you please give some detail as to the items you ordered and the issues with the items (quality, potions, value)? We try our best to provide both excellent food and service and we obviously missed the mark here. I would love any additional feedback so we can improve and make things better for our guests moving forward. If you do decide to return, please ask for me directly. Kris Sannicks General Manager Rim

   Report
3. LL

   LoLo

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   This was my second time eating here. We chose Rim our first visit because we couldn’t get a reservation at any other GSR restaurants. Rim was the only place that could accommodate our large group. We were pleasantly surprised. The food is excellent, the service is great and all employees were very friendly. We had the sesame chicken, asparagus beef, and combination chow fun, which is a great alternative to traditional chow mein. I will continue to eat here every time I stay at GSR.

   Report
4. TR

   TRGambler

   Sacramento

   33 reviews

   vip
   3.0

   33 reviews

   Dined 7 days ago

   overall3food2service3ambience3

   We have been to this restaurant many times with different outcomes each time. We were celebrating my 53rd birthday and made reservations ahead of time to make sure we had a good table. We were sat right in front where everybody would run by with food and all the new customers would walk through our area each time. As we were being seated the host said be patient with the wait staff as they are all new. The sushi rolls were rolled too large and fell apart as you tried to eat them. The flavors were OK but they start using carrots and onions inside a standard spicy tuna which I dislike.

   Report
5. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food2service2ambience3

   Went for a birthday. For what you pay per person for food you would like to have a meal that looks like it. Fried food was over cooked, salad had too much dressing. Even a Shirley Temple drink was watered down. A bar should be able to do that right. When you make a reservation and ask for a booth or quiet area you don’t plan on being placed in a over flow room with tables of 8-10 people.

   Report
6. S

   Smoo

   Houston

   10 reviews

   vip
   5.0

   10 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Excellent service and food.

   Report
7. TC

   TracyC

   Tahoe

   1 review

   5.0

   1 review

   Dined on June 27, 2022

   overall5food5service5ambience5

   We had a great dining experience. It was an extremely busy night but our food came out quickly and very delicious. We’ll be back.

   Report
8. OT

   OpenTable Diner

   Tahoe

   2 reviews

   1.0

   2 reviews

   Dined on June 27, 2022

   overall1food2service1ambience3

   Not good - had to wait 45 mins once seated to even get a glass of water. Ordered sushi WITHOUT avocado as I am allergic and once I started eating I discovered avocado in my roll! Have been here in the past and had a good experience- this will keep me from returning.

   Report
9. DA

   DawnA

   Tahoe

   2 reviews

   4.0

   2 reviews

   Dined on June 27, 2022

   overall4food4service4ambience4

   Dinner was amazing! The garlic green beans are a must!! Beef and broccoli is always a favorite. The quality of meats was very good! Everything was very fresh. Service was good but it did take awhile for us to get our cocktails.

   Report
10. d

    diner

    1 review

    3.0

    1 review

    Dined on June 26, 2022

    overall3food1service3ambience3

    Haven't dined here in a while, the food used to be good, but that is no longer the case.

    Report
11. C

    Cricket

    1 review

    4.0

    1 review

    Dined on June 24, 2022

    overall4food5service3ambience4

    The food was very good. Our servers were good. The support staff, especially bussers were overeager. The atmosphere was very nice. I felt a bit rushed.

    Report
12. CE

    CraigE

    1 review

    5.0

    1 review

    Dined on June 24, 2022

    overall5food5service5ambience5

    I had Kung Pow Shrimp. Shrimp was tasty & huge. Nice mix of veg, garlic & shrimp. Needs a little more spice but I just eat a couple chills to make up for it. High recommended!

    Report
13. CW

    CWnewyorknative

    San Francisco

    23 reviews

    2.0

    23 reviews

    Dined on June 20, 2022

    overall2food2service1ambience3

    The restaurant was packed. We were seated and waited for a while to see our waitress. When our food arrived, we had to ask for the table settings (napkins, forks and knives) so we had utensils to eat with. Then we had to ask for individual plates so that we could spoon out the food from the serving plates. The $20 appetizer sampler was awful -- 4 sets of frozen fried crab, pot sticker, and spring rolls. I had to send it back. The sushi was warm and didn't taste fresh. The kung pao chicken was the only good item we had of the three.

    Report
14. LS

    LoriS

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Service was exceptional and the food was amazing! The sushi was some of the best I have ever had. The shrimp with lobster sauce was out of this world!

    Report
15. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Were there before a concert. They were able to seat us before our reserved time. Server was very attentive and friendly. Food was delicious!

    Report
16. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Great service, food quality good.

    Report
17. AT

    AlbertaT

    Sacramento

    3 reviews

    5.0

    3 reviews

    Dined on June 18, 2022

    overall5food3service5ambience5

    It was a lovely experence & waitress made even more enjoyable!

    Report
18. H

    Helen

    Sacramento

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food5service5ambience5

    Would go back again, had appetizers for dinner, great food!

    Report
19. VJ

    ViciJ

    San Francisco

    1 review

    4.0

    1 review

    Dined on June 11, 2022

    overall4food5service4ambience2

    We love eating at Rim every time we come to GSR. I prefer to dine in the restaurant not the side room, that’s why I rated it 2 stars for ambiance. It was also a little disappointing to find out that they don’t do all you can eat sushi on Friday and Saturday’s anymore.

    Report
20. SD

    StacyD

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food2service4ambience3

    Two of our orders were not correct and had to be sent back to the kitchen. Food was okay. Bland and not flavorful on the ahi salad.

    Report
21. A

    Andy

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    They were under staffed and they let us know that before they seated us. To be honest if the place wasn't small you'd never know they were under staffed. The two waitresses working worked as a team. Our drinks and food came out at a reasonable time. Both waitresses always came by and asked if we needed anything. I highly recommend this place.

    Report
22. T

    Toria

    Tahoe

    1 review

    4.0

    1 review

    Dined on June 6, 2022

    overall4food3service5ambience4

    First time eating at Rim since the management changed. Service was great, but food was not quite as good as I remember. Dined in an overflow room across from the actual restaurant and it was fine, just not as well-appointed in decor as Rim. The miso soup was excellent, General's Chicken bland. Attentive service from Nanie helped make for a pleasant meal.

    Report
23. JL

    JimL

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5

    Food was good. Drinks were good. Service was good,

    Report
24. JF

    JoeF

    Houston

    125 reviews

    vip
    3.0

    125 reviews

    Dined on June 3, 2022

    overall3food2service4ambience4

    The crab Rangoon and General Tao’s chicken were excellent. The Hamachi Sashimi, Smoked Salmon, and Tuna Sushi were not up to par. The fish was not sliced very thin and did not taste as fresh as it should. The Hamachi did not have any Siracha sauce and no Serrano pepper spice.

    Report
25. F

    Flash

    1 review

    3.0

    1 review

    Dined on June 3, 2022

    overall3food3service4ambience4

    Sushi was at a level of grocery store at best. Expensive and disappointing. Staff was great, the issue is with the food quality.

    Report
26. KM

    KMac

    Central Coast

    31 reviews

    2.0

    31 reviews

    Dined on June 1, 2022

    overall2food2service5ambience2

    The only positive was my server Christina who had only been there 2 weeks and worked hard to provide excellent service. And she did, with a friendly smile and attentive service. Potstickers were dry, dipping sauce ice cold. Peking duck that I ordered because it got such great reviews tasted like it had been reheated in the microwave. Pancakes were a stiff doughy 1/2 inch thick, green onion mostly absent, hoisin sauce had to be requested, rice dry and barely lukewarm. And the little bit of duck there was among the bones was greasy and again, tasted old and reheated. Perhaps I should have gone with the sushi…but I probably won’t go back to find out. I was seated in a second area with little atmosphere. My table came with a “view” of the casino via windows behind one of the bars, and smoke from the bar filtered in to my table.

    Rim Asian Bistro - Grand Sierra ResortResponded on June 1, 2022KMac, I am so sorry for your experience here at Rim. This is clearly not the experience we want to provide for our guests. We will work hard to correct these issues. Thank you for your honesty as this is how we will continue to improve. Please reach out to me directly if you do decide to return so I can make sure your experience is what this one should have been. Kris Sannicks Rim General Manager

    Report
27. AN

    AndrewN

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    It was fantasticoooooooooooooooooooooooooooooooooo !!!

    Report
28. FE

    FoodieEnthusiast22

    San Francisco

    14 reviews

    vip
    1.0

    14 reviews

    Dined on May 30, 2022

    overall1food2service1ambience1

    Horrible service. Took over 45 min for first course to come out and drinks took longer. We have never had a good experience with Rim.

    Rim Asian Bistro - Grand Sierra ResortResponded on June 8, 2022I am so sorry about the service you continue to receive here at Rim. Can you give any details as far as the dine date, server, and order? I am the new GM here and am trying very hard to improve our service. Any further details towards the dining experience you had would go a long way to help us improve. If you decide to return, please ask for me directly so I can ensure your experience is what it should always be. Kris Sannicks RIM General Manager

    Report
29. ED

    EveD

    1 review

    4.0

    1 review

    Dined on May 28, 2022

    overall4food4service4ambience3

    I was seated right away and Sandra arrived 3 minutes later. I ordered hot lychee sake and ginger beef with rice. Deliciously prepared! The noise level was significantly higher than normal. I believe it’s because Memorial Day weekend. It took awhile to get my drink and food, understandable. This is the second time I’ve been here and last time was quieter. Overall I would return when I come back for a visit! The only complaint I have is while I got my order, the family of three behind me still has not gotten their order taken.

    Report
30. n

    nonits

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    Ambiance was nice. Our server was great. Food was da bomb

    Report
31. GC

    GeorgeC

    Tahoe

    5 reviews

    4.0

    5 reviews

    Dined on May 22, 2022

    overall4food4service4ambience3

    Excellent choice of sushi. Sushi was prepared per order and excellent fresh and nice presentation. A little noisy on a Saturday night but they were busy so I suppose to be expected. Be careful if you can’t eat hot spicy on some of the dishes that don’t have the red pepper symbol warning you the spicy heat factor.

    Report
32. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    First time diners. Everything was delicious!

    Report
33. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    2.0

    5 reviews

    Dined on May 18, 2022

    overall2food1service5ambience2

    The ambience and decor did not match the photos on the website. The food was bland and the fish was not fresh.

    Report
34. BB

    BrendaB

    San Francisco

    1 review

    3.0

    1 review

    Dined on May 18, 2022

    overall3food4service3ambience3

    We had 1 waitress take our drinks & then a different 1 took our food & relayed it yo our 1st waitress & we ended up with 2 orders of fried rice instead of 1 & we were charged for 2 which we paid for & took to go. Didn't need or want all that extra food.

    Report
35. DM

    DeniseM

    San Francisco

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food4service5ambience3

    Food was delicious and service was outstanding! We enjoyed our evening!

    Report
36. W

    West2010

    1 review

    4.0

    1 review

    Dined on May 12, 2022

    overall4food4service4ambience5

    Duck, Sichuan eggplant, & sushi was delicious. My Korean short ribs was a little too sweet for my liking. Servers were super attentive and caring. He offered to change my dish out. Only wished my sushi maker, for all you can eat, wasn't so busy making other food. Head was down and was kind of hard to approach which made it kind of uncomfortable to request for sushi. But overall I had a good experience. Duck is a MUST order!

    Report
37. M

    Meeko1

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food2service1ambience3

    Staff were obviously very short staffed and stressed. My main course came before my appetizer. My soup I never even got. Not one drink refill was offered. They packaged dessert to go without even asking me. For double the price of normal Asian food I figured it would be really good but it was below par for everything I tried. Except that dessert was amazing later.

    Report
38. JR

    JoeR

    1 review

    4.0

    1 review

    Dined on May 9, 2022

    overall4food3service3ambience4

    Considering the place was very busy for the mother's day, the staff went above and beyond to meet our needs and that of others. Thank you for providing services in a post pandemic world. We also appreciate the military discount.

    Report
39. S

    Sucharkin

    Los Angeles

    5 reviews

    1.0

    5 reviews

    Dined on May 7, 2022

    overall1food1service1ambience1

    The service, food, all the above was horrible.

    Report
40. RW

    RickW

    1 review

    5.0

    1 review

    Dined on May 4, 2022

    overall5food5service4ambience4

    Best sweet and sour pork I have ever had. It had peach slices in it. Amazing!

    Report