Rockpool Bar & Grill Sydney

エイジングビーフのステーキは美味しかったけれど、なかなか呼ぼうとしてもサーブする人が来てくれなかったり、感じの良い方は日本人の入ってまだ３ヶ月…という方だけでした。
コスパはまあまあでしたが、多分もう伺わないと思います。

We love the atmosphere and the service at Rockpool. Unfortunately in this visit all of the food was not of the same high calibre that we have experienced in previous visits.

Rockpool was exceptional, if a little expensive. Excellent food and service, with a massive, well-curated wine list. If, like me, you love delving into wine lists, I suggest that you arrive 20 minutes before your guest/s. Loved the atmosphere of the restaurant but found the acoustics of the bar made for difficulty in having a conversation. I will 100% return.

サービスが、機械的で高級店にふさわしくはない。
サーバーの、受け持ちテーブル数が多いのかもしれない。
サーバーが落ち着いて客と向かい合ってサービスできる状況ではなさそうだ。

Imposing Art Deco decor, very dark and somewhat Gotham-like.

Service was very good and accommodating of special requests.

The food is very good and ambiance is nice.
However, the service of the staff is pretty bad. (I am not sure if this is deliberate as we are not Caucasian). We spend 30 min trying to get the waiter attention just to take our orders.
The waiter seem to be oblivious to us and ignore us most of the time.
The attitude ironically changed totally after one of our colleagues (who happen to be a Caucasian) join us and the service was dramatically improved. In addition, one of the manager stopped us when we asked for the directions to the bathroom. Instead of showing us the direction, he question if we dined in the restaurants.
I am very upset over this incident and this is very disappointing given the fact we had a nice dinner and such a bad attitude.
overall, i think this is a good and nice fine dining restaurant with big room of improvement on the service.

Rockpool is set in an old marble lobby of an insurance firm, the food is great and Neil Perry does a great job.

Had absolutely no service or acknowledgment after sitting for 20 minutes with a glass of water poured by the maitre d’. At least one other table around us was having the same problem. Finally, the other table got served even though they came in after us. Waiter finally approached and I complained about the very inferior service. He didn’t seem too concerned, and I didn’t foresee the situation improving with his attitude, so we left. On the way out, complained to the hostess who said nothing-just stared at us. Apologies are hard to come by at Rockpool! And so is staff training,apparently. Can’t imagine the food is much better. Try Bennelong if you have an important occasion.

What an exceptional experience! The service was outstanding and every bite was heaven!
I could not recommend Rockpool more highly and we can't wait to go back

except for the crab pasta which was a bit too salty , the rest of the dishes were very delicious.

Amazing food. One of the best meals I’ve had in Sydney! Great service and a beautiful dining room. Definitely a great place to celebrate.

Of the six steakhouses we’ve tried this month in Sydney, this is hands down the best. Talented and attentive servers and wine steward. Good food and wine. Comfortable, relaxing lighting. Beautiful architecture/interior design. All around a great experience.

Food was excellent and service was wonderful. It was a great experience for my brother and I.

It’s the typical high end steak house. The steak was wonderful. Otherwise, high prices and nothing extraordinary. It took 20 minutes to flag someone down to get our check at the end.

Our server and som helped us navigate the vast menu and helped us make decisions on our amazing meal

I won’t go into the several service disappointments, but the food was excellent—at least for the dishes that we ordered and they delivered.