Runyon’s Restaurant at Hotel Brooklyn

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1. J

   Jack

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Visited in March 2023 for my girlfriends birthday. Food was excellent, 0 complaints from either of us. The restaurant was quiet but service and atmosphere was great. Will definitely visit again.

   Report
2. SG

   SookieG

   Manchester

   2 reviews

   5.0

   2 reviews

   Dined on March 20, 2023

   overall5food5service5ambience5

   Very good food, excellent service and nice atmosphere

   Report
3. SR

   SuzanneR

   Staffordshire

   1 review

   5.0

   1 review

   Dined on March 12, 2023

   overall5food5service5ambience5

   Excellent meal. Friendly staff. Will return and 100% recommend a visit to anyone

   Runyon’s Restaurant at Hotel BrooklynResponded on March 16, 2023Thank you Suzanne for your kind words, we are delighted to know we met your expectations here at Runyon's. We look forward to your return!

   Report
4. GN

   GaryN

   1 review

   5.0

   1 review

   Dined on March 11, 2023

   overall5food5service5ambience5

   Fabulous food and service second to none. A truly wonderful experience and a special thanks to our waiter ( forgot to ask his name) who made this experience so memorable for my 11 yr and myself

   Runyon’s Restaurant at Hotel BrooklynResponded on March 16, 2023Thank you Gary, we are so happy to hear your son and yourself had a wonderful time at Runyon's. I will be sure to let Matia know that you both appreciated his service. We look forward to seeing you both again soon.

   Report
5. GE

   GECUE

   Manchester

   1 review

   3.0

   1 review

   Dined on March 11, 2023

   overall3food3service5ambience5

   Lovely Atmosphere and Great staff, food quality a little disappointing ( luke warm at best ) the waitress offered to return the dish to the kitchen, but unfortunately we had run out of time with another strict appointment at another venue .

   Runyon’s Restaurant at Hotel BrooklynResponded on March 16, 2023Hi Gecue, we are delighted that we could provide the quality service and positive atmosphere our guests expect. We are disappointed to hear that you did not thoroughly enjoy the food that was provided for you. Rest assured, the next time you visit, we will ensure you receive the quality of food you expect.

   Report
6. CE

   CraigE

   1 review

   1.0

   1 review

   Dined on March 2, 2023

   overall1food3service1ambience3

   Extremely embarrassing scenes when paying bill. I had a voucher which i had already emailed Brooklyn about, as requested on the voucher. After about 15 minutes of waiting around the staff member said the voucher could only be used by guests staying over. I made clear the voucher didn’t say that and I wasn’t advised of that when I emailed. This staff member then walked up and down the hotel about 20 times, speaking to other staff members before finally accepting the voucher. Not acceptable and a very disappointing, unprofessional and poor service!! Won’t ever be coming back!

   Report
7. LJ

   LJDS

   Cheshire

   1 review

   5.0

   1 review

   Dined on February 20, 2023

   overall5food5service5ambience5

   Thank you for making my girlfriends birthday meal a hit!

   Report
8. SM

   SharonM

   Manchester

   1 review

   3.0

   1 review

   Dined on February 19, 2023

   overall3food3service5ambience5

   Whilst the food was nice it wasn't wow! We found prices steep for what you actually got. Chargrilled butterfly chicken placed on rocket and tomato for £16.50 is expensive. Had to pay for fries separate. Then added onto this a 12.5% service charge, almost £19 for a piece of plain chicken!

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9. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on February 14, 2023

   overall4food3service4ambience3

   Great service. The quality of food was average - but overall loved the vibe

   Report
10. OT

    OpenTable Diner

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on February 11, 2023

    overall5food5service5ambience5

    My friend and I stayed and dined at the hotel. We had a beautiful meal. We both had the chicken & it was delicious. We were unsure on which wine to choose so we were offered a taster. Which really helped us choose a lovely wine. Breakfast was delicious . I would definitely stay here and eat here again . Compliments to the chef. Waitresses were lovely and friendly and attentive. First class service. Thanks.

    Report
11. JC

    JoanneC

    Manchester

    1 review

    3.0

    1 review

    Dined on February 5, 2023

    overall3food5service5ambience5

    Food was excellent, service very good, staff were very attentive. Disappointed that the menu had recently changed and it was only the Al a carte menu available. When we booked there was much more choice with the all day and pre show dinner menu. Would only recommend with a note to study the Al a carte menu

    Runyon’s Restaurant at Hotel BrooklynResponded on February 10, 2023Thank you for your kind words about the quality levels of both our products and the service that was delivered to you. On that particular night, we were in the process of updating our All Day menu, so I do apologise that you did have a reduced selection available to you. We are currently running one asian fusion menu as well as one that fully captures the culture here at Runyon's Restaurant with an American styled menu with some incredible must have options on there for all different tastes.

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12. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Visiting Manchester for the weekend with my wife and wanted somewhere different to eat. The menu was excellent as was the decor of the restaurant. I asked the waiter for a recommendation which he gave me and the lamb was excellent. Probably one of the best dessert menus I have seen for a long time very difficult to make a choice. We were served by Mathias (hope the spelling is correct) and also by Coral who were extremely friendly, really represented the restaurant and hotel very well. Where we were sat we were able to watch the chef at work which was great and the young lady can certainly cook. If your in Manchester definitely worth a visit

    Runyon’s Restaurant at Hotel BrooklynResponded on January 18, 2023Dear Anon, Thank you and we wish we knew your name; Thanks so much for all your kind words we really appreciate it and look forward to your return very soon. TEAM RUNYONS

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13. ES

    EvangelineS

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Very welcoming atmosphere, really cool decor. Staff were very friendly. And the food was absolutely fantastic will definitely be back.

    Runyon’s Restaurant at Hotel BrooklynResponded on January 4, 2023Dear Evangeline, Too kind but thanks anyhow and all the very best for 2023 from all the team. take care TEAM RUNYONS

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14. R

    Rags

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Great choice of food Service was impeccable Would 100% recommend Music was fab !!

    Runyon’s Restaurant at Hotel BrooklynResponded on January 4, 2023Hey Rags, Such a nice review thanks so much. Really great to know all of what we tried to do was appreciated. Take care and see you soon TEAM RUNYONS

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15. MS

    MarkS

    Manchester

    4 reviews

    4.0

    4 reviews

    Dined on December 31, 2022

    overall4food4service3ambience3

    Starter portion a bit small but otherwise food was excellent. Staff friendly and attentive without being intrusive. Will definitely visit again.

    Runyon’s Restaurant at Hotel BrooklynResponded on January 1, 2023Dear Mark Thank you for your Kind Review, as Hotel Restaurant we always looking to deliver the finest food possible but at the same time keep our Identity as an American Style Casual Restaurant for Everyone. We definitely re-check the size of our starters. We looking forward to seeing you soon. Many Thanks Team Runyon's

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16. OT

    OpenTable Diner

    Manchester

    1 review

    2.0

    1 review

    Dined on December 27, 2022

    overall2food2service5ambience2

    Last minute booking, place was dead, only us and another couple. 3 of us ordered starters and mains. One of the starter was garlic flat bread and hummus. When it arrived it was a frozen pizza base with a bit of garlic and parsley, was really dry and bland. Rest of the food was ok / good. Service was great, we complained about the starter and got 10% off the bill but there was service charge added. Venu was really quiet with no direct entrance, overall was clean but under our table was bits of food. Not sure I'd go again.

    Runyon’s Restaurant at Hotel BrooklynResponded on January 1, 2023Dear Guest Thank You for your Feedback Positive or Negative is always essential for us to improve continually. I am very sorry to hear you were disappointed with your starter and a 10% Discount on The bill sound about Fair in this situation. Regarding Service Charge as it states in all our menus is Discretionary, so you can always ask one of our servers to take it off your bill. Thank You for your Comment and we will look into this area to improve. Many Thanks Team Runyon's

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17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience5

    We stayed in the Brooklyn and decided to give the on premises restaurant a try as the menu looked interesting including a vegan menu which was a refreshing change What a great decision as the food and service was excellent, atmosphere was super relaxed which again is unusual with an open kitchen The chefs looked organised and calm which clearly reflected on the food Well done this is a real gem thanks for making our evening even more special 🙏🏼

    Runyon’s Restaurant at Hotel BrooklynResponded on January 1, 2023Dear Guest Thank you for your Kind Review and choosing Hotel Brooklyn as your stay in Manchester. We looking forward to see you soon. Many Thanks Team Runyon's

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18. JF

    JulieF

    Manchester

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5

    We booked the bottomless brunch for my partners birthday and the food and service was amazing

    Runyon’s Restaurant at Hotel BrooklynResponded on January 1, 2023Dear Jullie Thank You for Your Kind Review. We hope to see you soon. Many Thanks Team Runyon's

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 10, 2022

    overall5food5service5ambience5

    As the England match was still on, were the only ones in the restaurant so this might have an influence on the one to one service that we received 😀. Was very nice though.

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20. DB

    DavidB

    London

    1 review

    4.0

    1 review

    Dined on December 3, 2022

    overall4food5service4ambience5

    Only drawback was DJ too loud, certain times very hard to hear your partner speaking

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear David, Thanks we we'll give the waiting staff a well done and the DJ a thing or two to work on. THANK YOU TEAM RUNYONS

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21. MP

    M13Phillips

    1 review

    5.0

    1 review

    Dined on November 29, 2022

    overall5food5service5ambience5

    Staff were all great, welcoming and food was spot on. Drinks were a little expensive which put a little damper on the evening but can’t fault food/drink and staff service.

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear M13, You're too kind thanks so much. We really appreciate your kind feedback. All the best TEAM RUNYONS

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22. M

    Michael

    London

    5 reviews

    5.0

    5 reviews

    Dined on November 27, 2022

    overall5food5service5ambience5

    It was a brilliant service from the waitress. Food was breathtaking and very delicious! Definitely come back again

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear Michael, So kind thanks so much its really appreciated. See you soon TEAM RUNYONS

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23. C

    Charms

    Manchester

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food4service5ambience4

    Lovely waiting staff, great food and cocktails and value for money

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear Charms, You're so kind thanks so much. See you soon TEAM RUNYONS

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24. J

    Josef

    Yorkshire

    6 reviews

    5.0

    6 reviews

    Dined on November 21, 2022

    overall5food5service5ambience3

    Very friendly staff and the food was outstanding! Very quiet in the restaurant and we noticed staff were setting up for breakfast while we were having our meal but aside from that everything was great! We will be back :)

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear Hannah, Thanks so much; we take note of the breakfast comments all the best TEAM RUNYONS

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25. MJ

    MrJeffBlair

    Manchester

    46 reviews

    vip
    5.0

    46 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5

    Excellent food, service & atmosphere! ⭐⭐⭐⭐⭐

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear Jeff, So kind thank you. Thats great feedback. All the very best TEAM RUNYONS

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26. RM

    RobertM

    1 review

    5.0

    1 review

    Dined on November 17, 2022

    overall5food5service5ambience5

    It was a quiet afternoon when we went, we were seated near the kitchen so we could watch the chef’s at work. The staff were attentive, the food and wine were good and we throughly enjoyed ourselves.

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear Robert, Many thanks and we appreciate all you have kindly mentioned. Chef will be pleased. All the very best TEAM RUNYONS

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27. LK

    LibbyK

    London

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service4ambience4

    Really lovely hotel and restaurant. Food was really good as was the service and atmosphere, highly recommended.

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear Libby, Thanks so much for your lovely comments. Come back and see us soon TEAM RUNYONS

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28. SB

    SarahB

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    Excellent food, cocktails, service and ambiance. We will definitely be back

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear Sarah, You're so kind thanks See you soon TEAM RUNYONS

    Report
29. MJ

    MrJeffBlair

    Manchester

    46 reviews

    vip
    5.0

    46 reviews

    Dined on November 9, 2022

    overall5food5service5ambience5

    Excellent food, service & atmosphere! ⭐⭐⭐⭐⭐

    Runyon’s Restaurant at Hotel BrooklynResponded on December 15, 2022Dear Jeff, So impressed thank you. Se you soon TEAM RUNYONS

    Report
30. EC

    EaseyC

    Manchester

    3 reviews

    5.0

    3 reviews

    Dined on October 24, 2022

    overall5food5service5ambience5

    We loved it, staff were very welcoming, food was brilliant, best meal in while. Was very busy, but we loved it.Food was served quite quick and easy delicious.We had young lady who served us very welcoming and knowledgeable.First time we will be back.Little costly we spent135 but we got brilliant food.

    Report
31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 14, 2022

    overall5food5service5ambience5

    Everything about this place is just brilliant, the food the staff and the cocktails

    Runyon’s Restaurant at Hotel BrooklynResponded on October 24, 2022Hi Anon, Wish we knew you. Thanks TAM RUNYONS

    Report
32. AZ

    AdamZ

    Manchester

    3 reviews

    4.0

    3 reviews

    Dined on October 13, 2022

    overall4food4service5ambience3

    Great food and great service. Enjoyed the small plates menu. Mac and cheese croquettes were amazing!

    Runyon’s Restaurant at Hotel BrooklynResponded on October 24, 2022Hi Adam, Thank you looking forward to seeing you again soon. TEAM RUNYONS

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33. OT

    OpenTable Diner

    London

    3 reviews

    2.0

    3 reviews

    Dined on October 9, 2022

    overall2food2service5ambience4

    Front of house staff were great. Waitress very friendly. Wine fantastic. Scallop starter cooked well. That’s it for the good stuff. Ordered the fillet steak. Looked like it had been microwaved. No searing to the outside. Should have been medium rare - brown all the way through. Also, how do you get gristle in fillet? Was supposed to have blue cheese sauce. No blue cheese in the garlic oil that was served. Chips ok but tasted like oven chips. Dessert a lovely bought cheesecake. Very poor value overall.

    Report
34. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 6, 2022

    overall4food4service4ambience4

    Very tasty food, small starter, one waitress worked off her feet so wouldn’t like to be dining when’s its busy!

    Report
35. L

    Lottie

    Manchester

    9 reviews

    4.0

    9 reviews

    Dined on September 25, 2022

    overall4food4service4ambience4

    Nice restaurant and nice food but they were out of stock of quite a few of the menu choices. Service was good, only thing was that we weren't asked for our drink orders and left for a while before the waitress came back for our food order, at which point we also ordered drinks

    Report
36. DH

    DietmarH

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience4

    Both a regular and vegan menu with a good variety on each. Food quality was excellent and very well prepared. Service and attitude of of the staff also made you feel at ease and looked after. The hotel is an open environment so the restaurant area is likewise. I shall return to both the hotel and Runyons

    Runyon’s Restaurant at Hotel BrooklynResponded on October 13, 2022Hey Deitmar, Thats really kind thank you and so pleased all of what you wanted we delivered on. see you soon TEAM RUNYONS

    Report
37. SW

    SteveW

    London

    2 reviews

    4.0

    2 reviews

    Dined on September 18, 2022

    overall4food4service5ambience4

    Food was decent. Service exceptional. Staff are just perfect

    Runyon’s Restaurant at Hotel BrooklynResponded on September 19, 2022We are very pleased you enjoyed your experience with us, and we look forward to welcoming you back kind regards Jermaine Queeley Restaurant Manager

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38. CC

    CaroleC

    Manchester

    2 reviews

    4.0

    2 reviews

    Dined on September 17, 2022

    overall4food4service4ambience2

    Excellent service in a relaxed atmosphere. Had tapas, one of the dishes was cold but all tasted good. Music a bit loud. A little bit expensive but I would go again

    Runyon’s Restaurant at Hotel BrooklynResponded on September 18, 2022Thank you for visiting us. we will take into consideration your constructive criticism and look into ways in which we can find the perfect balance regards Jermaine Queeley Restaurant manager

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39. KS

    KirstyS

    1 review

    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience5

    Great chateaubriand. Cooked to perfection. Service was outstanding.

    Report
40. SO

    SophieO

    1 review

    5.0

    1 review

    Dined on September 2, 2022

    overall5food5service5ambience5

    If I could give 10 stars I would, food was out of this world, service was amazing, drinks where delicious. I would highly recommend to anybody!

    Runyon’s Restaurant at Hotel BrooklynResponded on September 7, 2022Thats great news :) we are really happy we exceeded your expectations, and that you had an amazing time at hotel brooklyn. we look forward to welcoming you again soon kind regards Jermaine Queeley Restaurant Manager

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