SO Restaurant

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1. g

   gwbell

   Little Rock

   25 reviews

   vip
   3.0

   25 reviews

   Dined 1 day ago

   overall3food3service5ambience5

   Our party of four waited over 1 1/2 hours for our entrees. Three out of four were not up to SO standards. We have considered SO as one of our favorite places to dine in Little Rock for years. Pretty certain it was a staffing problem and we will be back.

   Report
2. OT

   OpenTable Diner

   Little Rock

   7 reviews

   1.0

   7 reviews

   Dined on May 14, 2022

   overall1food2service1ambience1

   My family and I went to So to celebrate my daughter’s 24th birthday. We wanted it to be a special night since she came back home to visit us. I made a reservation for 6:30pm and we were seated promptly. It was stifling hot in the dining area. We are all thin people who are cold natured and were still hot. We asked to taste some wine and the taster had gone to vinegar (maybe from the heat?) We asked to taste a different wine and were brought the same vinegar. So, we ordered something different than either. It turned out to be good. There were 1 soup and 2 salads on the menu. One duck dish, one chicken, 2 steaks, 2 fish. We ordered 1 of the salads - after ordering, the waiter apologized that they were out leaving 1 salad option. They were out of soup as well. Two of us ordered the chicken and the waiter said they only had 1 left so that was another order that had to be modified. They charged $6 for plain bread. By 8pm after all the menu changes we finally got our dinner. When we asked about dessert they only had two options. The waiter acknowledged our daughter’s birthday, but they did nothing for her…no complementary piece of cake or anything special. Just very disappointed overall with this restaurant and I won’t go back. Hot, horrible night club sounding music, with a limited and sparse menu. Food was just okay. $$$

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3. OT

   OpenTable Diner

   New England

   1 review

   3.0

   1 review

   Dined on May 9, 2022

   overall3food3service3ambience5

   Cons: -Waited 1:45hrs for food to arrive. -Veggies were way over cooked and burnt. -Not the best cheese platter -Wait staff look stressed and probably short staff. Pros: -Clean & Attractive interior -Staff very polite and visited the table often

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4. s

   shawnd

   Las Vegas

   1 review

   5.0

   1 review

   Dined on May 3, 2022

   overall5food5service5ambience5

   Early Mothers Day Dinner

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5. WF

   WillF

   New Orleans

   25 reviews

   vip
   5.0

   25 reviews

   Dined on April 23, 2022

   overall5food5service5ambience5

   Bill is the perfect host, great fish!

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6. DS

   DarrellS

   Greensboro

   1 review

   2.0

   1 review

   Dined on April 23, 2022

   overall2food1service3ambience4

   We ordered the Family Roast and two things happened: 1. About 15 minutes later, the waiter came back to say he didn't remember if we ordered the roast or the duck, which was odd. 2. About 20 minutes after that interaction, another waiter came out to tell us that the roast had been sitting out from the day before and was sour so we'd need to make an alternate order. 3. 10 minutes after that interaction, the original waiter came back and said that the roast wasn't soured, but instead was sold out. This was an extremely odd and frustrating ordeal overall, particularly since this is the third time in a row that we've come to So, and they've been out of multiple items on the menu. This has become to the norm, unfortunately, and is *not* how things were a couple of years ago.

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7. OT

   OpenTable Diner

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on April 16, 2022

   overall5food4service5ambience5

   The services was wonderful! Cocktails delicious. The sea bass special was phenomenal. Overall consistent quality. A Little Rock favorite for sure!

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8. OT

   OpenTable Diner

   Little Rock

   5 reviews

   2.0

   5 reviews

   Dined on April 13, 2022

   overall2food3service3ambience2

   Out of most items on menu, including bread! Jezz people, run down the street to Kroger!

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9. GD

   GDGB

   Atlanta

   1 review

   3.0

   1 review

   Dined on April 8, 2022

   overall3food4service4ambience4

   Waiter was great but food order was incorrect for one of us.

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10. OT

    OpenTable Diner

    Little Rock

    1 review

    5.0

    1 review

    Dined on March 10, 2022

    overall5food5service5ambience5

    After a long search to find the perfect place to bring my girlfriend for her birthday dinner, also to propose to her, I found this place. The sunroom they have is very elegant, and was the perfect place. One of the managers, Taylor, had everything set up for me, nice music, candles on all the tables, and even helped record the whole thing! Very great place, a large selection of wines, highly recommend the steak fritz!

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11. TP

    TerriblePizza

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    Amazing food, drinks and service

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12. W

    Wonderer

    Dallas

    39 reviews

    vip
    2.0

    39 reviews

    Dined on March 4, 2022

    overall2food1service3ambience4

    Food was poorly prepared and presented. Steak was under cooked and the rest of the plate was overcooked. Price was high enough that the food should have been much better. Won’t be back. Wine list was good and the bar is well stocked.

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13. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 14, 2022

    overall4food4service3ambience4

    The food was very good and the service was okay for the evening. However, the restaurant did not accept our seating request, stating that the back room was about to be full when it was in fact empty all night. Additionally, the menu was a reduced menu for a fixed price which was also not advertised. Overall, the food was good, but it was completely overpriced for the quality. We went to a far superior restaurant for much cheaper. Enjoyed the evening but definitely overpriced for Little Rock.

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14. DH

    DavidH

    Memphis/West TN

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food5service4ambience5

    Was not informed that there would be a limited menu. Reservation was for 715pm. Didn't get seated until 8pm. Service was very slow due to under staffing. Our waitress (Taylor) was great and was working very hard. Food and drinks were great. Just took forever

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15. CY

    ChristinY

    Little Rock

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food4service3ambience5

    The restaurant was obviously understaffed, but the wait wasn’t too bad. The food was very good, portions were a little small for the price. The atmosphere was very intimate and calm. I would go back, but probably not when they are just serving the Valentine’s Day menu.

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16. OT

    OpenTable Diner

    Little Rock

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food4service2ambience3

    This was our first time, menu was selective for valentine weekend. However, each dish was very good. The only complaint would be service, but they did advise us they were short staff and running behind. Once we got to the table downstairs the heat was not on. We were there for about 2 hours.

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17. OT

    OpenTable Diner

    Little Rock

    44 reviews

    vip
    1.0

    44 reviews

    Dined on February 12, 2022

    overall1food2service1ambience2

    SO totally inappropriate (pun intended).... did not advertise the exorbitant fixed price (told you after you were seated), cold food--even though it has potential, poorly trained waitress, 30 to 40 minutes between (each of the four) courses, and we were there at 5:30 (finally left well over 2 1/2 hours later). All for an over $600 check for two people. We've eaten at SO, SO many times.... never again. Waitress disappeared...probably from embarrassment, and NEVER apologized for the time between courses or cold food. She never "presented " the wine, she just poured it (won't even dignify the process to say she "served" it). That's just poor training.... or maybe management just doesn't care. Read all the reviews from this specific date... we're all saying the same thing. This was not just us.... this was systemic. Maybe SO can handle a small group of diners (reflecting on other positive reviews from others on different nights).... but if you're going to take reservations on a special night, be prepared and know that you can handle them...with quality and care. Little Rock needs some good restaurants. For SO to disappear would not be a tragedy as it is not a good restaurant.

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18. MM

    MichaelM

    Little Rock

    27 reviews

    vip
    1.0

    27 reviews

    Dined on February 12, 2022

    overall1food1service1ambience1

    This was the absolute worst dining experience I have had in Little Rock in nearly a decade. I have been to So many times before and last night was simply miserable. We were seated in their lower room which was incredibly cold because an exterior door would not shut and had a large gap letting in February night-time air. We waited 20 minutes after being seated to get a pre-dinner cocktail, the bartender hit on my date (on Valentine's Weekend no less!), the appetizers were served without proper silverware, there were 15-20 minute gapes between courses, our dishes were repeatedly delivered to the wrong table and when they did arrive they were placed in front the wrong person, it took 1.5 hours, from the time we ordered for the entree to arrive, and staff were not wearing masks despite covid still being rampant. When I booked the reservation there was no mention of a special Valentine's menu, but the morning of the reservation I received an email with notice of a pre-fixe menu. No price was noted in the email or on the menu at the table. Only when the check arrived did you see it was $125/pp! I expect higher prices on Valentine's weekend, but if you are going to up-charge the menu, the kitchen and serving staff should be prepared to meet expectations to justify that price. With higher prices, come higher expectations. So treated Valentine's weekend as an opportunity to up-charge prices without adjusting service expectations. The serving and kitchen staff were understaffed for the number of reservations taken. The entire dining experience, from service to food quality, was a major disappointment. I would not recommend SO to anyone, especially if you are expecting a special evening. Price does not meet quality expectations.

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19. S

    Searcy

    1 review

    1.0

    1 review

    Dined on February 12, 2022

    overall1food2service2ambience3

    Overall our experience was not good however it was not the waitresses fault she did a good job but the Valentine’s special menu did not specify prices so we were surprised by our bill it was the only menu available, it took us an hour and a half to get our food and then it was cold also our dessert was served to us before our entrée

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20. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on February 12, 2022

    overall1food1service1ambience1

    Reservation @ 4:15. Still didn’t have dessert 2 hours later. Nothing was posted stating a “Valentines Day” only menu would be available. Was overpriced and small portions. Owner/manager was making excuses. At least 5 groups left this restaurant before even ordering or being served. Ruined a great evening! Will never return!

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21. M

    Matt

    Tampa

    1 review

    vip
    1.0

    1 review

    Dined on February 12, 2022

    overall1food1service1ambience1

    Walked in at 7 pm. Had to wait for a hostess. Got told at seating “it’s been a busy night, we’re out of our specials and risotto”. We wanted the risotto as one of the mains. Tbh it’s 7pm how can u possibly be out of your food?? It’s Arkansas but wow that’s embarrassing. Poor service. Waited over an hour for soup that never came. Had to ask for check and leave. Would not recommend in any capacity.

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22. R

    Richard

    Little Rock

    2 reviews

    vip
    1.0

    2 reviews

    Dined on February 12, 2022

    overall1food2service1ambience1

    We were told upon arrival that they were short staffed, which is understandable. We were there for 30 minutes before we got drinks and an hour before we were even asked if we wanted appetizers. The food was average. Noise level high. Normally I would be more understanding, but we got the same excuse last time we ate there a few years ago. Won't be back.

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23. JH

    JasonH

    Little Rock

    1 review

    vip
    1.0

    1 review

    Dined on February 12, 2022

    overall1food1service1ambience3

    Awful service

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24. LB

    LaurelBayGirl

    San Diego

    13 reviews

    vip
    5.0

    13 reviews

    Dined on February 11, 2022

    overall5food5service5ambience5

    Fantastic food, ambience and service.

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25. DD

    DeanaD

    Little Rock

    1 review

    2.0

    1 review

    Dined on February 5, 2022

    overall2food4service4ambience2

    On a still-snowy evening, we were a party of two at 6:oo. We were seated in the front room, it was cold, but warming up, and we were the only patrons. Our server was fine, but after our drinks were delivered, another server began setting up for a birthday party of 8 or 10. We should have been moved before our appetizers were delivered because the party drifted in, were noisy, had a lot of distracting set up and generally ruined the ambience. My drink was great, the service by Joe was efficient, and he was plesant; the food was delicious. It was our first visit, it was a date, and I was hoping for a quieter place.

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26. KC

    KariC

    Little Rock

    2 reviews

    5.0

    2 reviews

    Dined on January 23, 2022

    overall5food5service5ambience5

    If you haven’t been in a while - GO. They are doing some great new things & still have many of your favorites. Service & food were top notch!

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 20, 2022

    overall5food5service5ambience5

    Taylor was incredible

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28. SM

    SallyM

    Hawaii

    1 review

    5.0

    1 review

    Dined on January 1, 2022

    overall5food5service5ambience5

    Wonderful food and dining experience!

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29. JM

    JannieM

    Little Rock

    2 reviews

    3.0

    2 reviews

    Dined on January 1, 2022

    overall3food3service5ambience4

    First, the service was outstanding!! Our server was a gem, so friendly and fun and very attentive. The food was good, I just don’t think it was worth the $125/person for what you got, and our entire table felt the same. We asked for bread to have with the first course and it was promptly brought out - and then there was a separate charge for it on the bill, that was disappointing. We will be back but doubtful when they have a set menu and price, I just thought it was a little over priced.

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30. MJ

    MelJazz

    Little Rock

    3 reviews

    1.0

    3 reviews

    Dined on December 31, 2021

    overall1food2service1ambience2

    Asked about specials “no specials. We’re getting ready for New Year’s Eve tomorrow night.” Asked about chocolate sack. “”Nope” Other desserts? “Not really. Getting ready for everything tomorrow night.” Basically paid a lot of money yo be told how great everything will be the night we aren’t going to be there.

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31. OT

    OpenTable Diner

    Dallas

    5 reviews

    vip
    5.0

    5 reviews

    Dined on December 30, 2021

    overall5food5service5ambience5

    The food and drinks were superb! My daughter and I hadn’t been in a while and decided to have a little girls night! Taylor was fabulous, and as I stated our meals were absolutely delicious! We will definitely be back soon!

    Report
32. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 23, 2021

    overall3food3service5ambience5

    Been here a few times and love the ambiance. But this time. The food was so salty it was hard to eat.

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33. OT

    OpenTable Diner

    Little Rock

    16 reviews

    vip
    4.0

    16 reviews

    Dined on December 18, 2021

    overall4food5service5ambience5

    Overall the food was excellent but the overall evening experience was dampened by the noise. We could not talk comfortably because of the 2- 6 top tables in the same area as us. They were not obnoxious loud but the 2 of us could not hear because of the proximity of our tables. Not sure if that could be remedied. We will go back because of everything else but caution where we sit if there are large tables next to us.

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34. JE

    JakeE

    Little Rock

    4 reviews

    4.0

    4 reviews

    Dined on December 10, 2021

    overall4food4service4ambience3

    Had bone marrow appetizer... there was almost no marrow. Should have been called marrow taster, because there wasn't a whole bite. I had the duck, and my wife had a fish dish. They were both excellent. Service was great. We will be back.

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35. JK

    JKLRCHI

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on November 28, 2021

    overall4food5service4ambience5

    We had a light meal - french onion soup, caesar salad, and chicken. The food was all very good and the the atmosphere was very nice. The prices are a bit high, but that was known in advance. Pricing is probably the only reason it's a once every now and then destination.

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36. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 25, 2021

    overall3food3service5ambience2

    Our waitress, Jamie, was the sweetest and sold me on so much of the menu! She was the best part of the dinner by far!:)

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37. KD

    KD97

    1 review

    5.0

    1 review

    Dined on November 22, 2021

    overall5food5service5ambience5

    Fantastic experience all around. The food was great and so was the service.

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38. SS

    SarahS

    1 review

    5.0

    1 review

    Dined on November 22, 2021

    overall5food5service5ambience5

    Go. It's charming and the food is divine. BIG wine glasses, candlelit tables, rock walls.

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39. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 13, 2021

    overall4food5service3ambience3

    Phenomenal appetizers, soups and wine list. Elegant setting and great cocktails. You have to try the Crispy Brussels Sprouts and Faro mushroom and venison broth soup. Hoping that their stellar dessert menu makes its way back.

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40. F

    Fred

    1 review

    5.0

    1 review

    Dined on November 13, 2021

    overall5food5service5ambience5

    The food was absolutely amazing. And the aesthetic of the place is very pleasing.

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