South End Buttery

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1. WG

   WelshGirl

   Detroit

   20 reviews

   4.0

   20 reviews

   Dined 1 day ago

   overall4food4service3ambience4

   I tried to kept the attention of one of the wait staff to come over because we needed a spoon. She looked at me twice, she clearly saw me, and then completely ignored me. I will say this it wasn’t our waiter though.

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2. B

   Bostonlover

   New England

   74 reviews

   vip
   5.0

   74 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Great evening! Wonderful service in a beautiful setting. The food was great and reasonably priced. We had great cocktails with the bruschetta while we decided on our entrees. Relaxed and stress-free. Highly recommend The Buttery!

   Report
3. DR

   DarrylR

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   A go to place for the best angus burger in the city. Hard to chose what to order. Have never been disappointed on anything that have tried. Excellent crispy French fries! Service is very good, too.

   Report
4. OT

   OpenTable Diner

   New England

   2 reviews

   4.0

   2 reviews

   Dined on August 6, 2022

   overall4food4service5ambience3

   Timothy was great. Saw that the drink was not great (Bloody Mary). Replaced it no problem. Food was good. Lighting was super bright. But they adjusted it when we asked.

   Report
5. JJ

   JacquelineJ

   New England

   1 review

   3.0

   1 review

   Dined on August 6, 2022

   overall3food2service4ambience3

   Wonderful scones and other breads/pastries. However, their brunch is way overpriced for their given portion sizes and food quality. The quality isn't bad, merely mediocre for the price tag (especially since the prices are quite a bit higher at the restaurant than is advertised online!). However, the staff is incredibly friendly and accommodating. 2.5 stars overall.

   Report
6. d

   davidk

   Hong Kong

   6 reviews

   vip
   4.0

   6 reviews

   Dined on August 4, 2022

   overall4food5service5ambience5

   good food and nice outdoor environment - enjoyed it

   Report
7. CW

   CatW

   New England

   2 reviews

   vip
   5.0

   2 reviews

   Dined on July 31, 2022

   overall5food5service5ambience5

   Definitely on the pricier side but they have excellent food and sitting outside for brunch when it’s nice out is absolutely amazing!

   Report
8. WT

   WillTravel4Food

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined on July 30, 2022

   overall2food3service1ambience4

   Good location, nice place, and decent food. However, the staff isn't well trained for the basics. Server who wasn't in uniform didn't introduce himself or talk about the menu. He just came up to us and asked for our order and left before we could order drinks. We ordered appetizers and main course. All of it were brought out at the same time after 30m of waiting. We weren't able to enjoy the appetizers at all having to eat the wam main course before it cooled off. Note, the restaurant wasn't full at all for dinner so staff wasnt busy. I asked the waiter about one of their side dishes and he wasn't sure but didn't want to check with the kitchen first. We had tell him to check. We had to call him over to follow up even though he wasn't busy. He didn't even bother to tell us they already ran out of the side dish we wanted. Our secondary server who bussed our plate and gave us the check was much better but we already had a bad meal experience. Our dining experience could have been so much better had our primary server been trained better.

   Report
9. OT

   OpenTable Diner

   New England

   2 reviews

   vip
   3.0

   2 reviews

   Dined on July 30, 2022

   overall3food3service2ambience3

   Everything was good except I read on a couple of sites that it’s a dog friendly restaurant, but they didn’t bring water or anything for my dog.

   Report
10. W

    Will

    New England

    18 reviews

    4.0

    18 reviews

    Dined on July 24, 2022

    overall4food4service2ambience4

    The kitchen is super slow. If you don't order pastry that can easily delivered from the shop, you'll wait a good half hour for food to appear. Puzzling for eggs and pancakes.

    Report
11. DC

    DaveC

    Richmond

    1 review

    vip
    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    Always a solid choice!

    Report
12. OT

    OpenTable Diner

    New England

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food4service2ambience3

    Food was good but the drinks and service were not.

    Report
13. w

    wilkes1768

    Chicago

    5 reviews

    vip
    3.0

    5 reviews

    Dined on July 17, 2022

    overall3food3service3ambience3

    It was fine, definitely seems like a popular spot, but not sure I’d need to swing by a second time when I’m in Boston

    Report
14. TV

    TaylorV

    1 review

    1.0

    1 review

    Dined on July 17, 2022

    overall1food2service1ambience3

    Very poor service, no sense of urgency and the food took far too long.

    Report
15. A

    Awful

    Philadelphia

    4 reviews

    vip
    1.0

    4 reviews

    Dined on July 17, 2022

    overall1food1service1ambience1

    If given the option, I would give this restaurant a 0 star review. Two weeks ago, I was in town visiting family when everyone decided they'd like to meet up for breakfast. Having eaten at the Buttery before, I suggested we make reservations there because it was our last morning in Boston, and the food at the Buttery had never let me down. I got reservations for 11:45 am, and we were there by 11:30 am. Because we arrived early, we decided to get coffee (4 of them) and have our coffee outside since it was a beautiful day out. The woman who took our coffee order was fine, but the woman who made the coffee was extremely rude and disrespectful. She talked about me and my family to other coworkers and rolled her eyes when I told her my name was never taken for the order. When we were seated, they put us in the very back of the restaurant where the AC wasn't working because the windows and doors were wide open. My sister, who was sweating profusely, asked if the AC could be turned up, but they said that the door needed to stay open for outside service. Nothing was done to help with the cooling of that back room for our entire meal. After about thirty minutes, a server finally walked over and asked if we wanted water or drinks, so he brought us those and an order of fries, but after that one server, no one steady person attended us at our table. About 15 minutes later, a woman came over to take our order.We waited for an hour with no request for additional drinks or apologies for the long wait. I eventually went over and asked if there was an estimate for when the food would be served. In the end, we waited an hour in the heat to get our eggs, had no server asking if they could bring us anything and what's worse, we had to be the ones to get our own water at a nearby water station.All of this being said, I will no longer be patronizing at this business or recommending anyone to potentially have the same awful and embarrassing experience that I did at the South End Buttery.

    Report
16. C

    Chrissy

    Atlanta

    1 review

    1.0

    1 review

    Dined on July 17, 2022

    overall1food3service1ambience1

    Not sure what happened to this place but it was a very bad experience here for brunch the other day. Drinks took 30 minutes (and two questions to our server about it). Food came 49 minutes after ordering and was missing the side dish (which never came out, we had it taken off the bill). Additionally it seemed like other tables around us were not being taken care of. I got the impression there were too many parties seated and not enough help (at the bar, in the kitchen, from the waitstaff and the bussers). Unfortunate because we used to be regulars but won’t be returning anytime soon.

    Report
17. C

    Carina

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 16, 2022

    overall5food5service4ambience5

    Great food, definitely recommend the kale & cauliflower beignets. Also recommend sitting outside — the restaurant is on a beautiful street.

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18. DD

    DiningDuo

    New England

    48 reviews

    vip
    5.0

    48 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5

    Always the best! Be live the food, service and the patio.

    Report
19. CS

    CynthiaS

    New England

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5

    Great attentive table service and well prepared food. Perfect both for the health conscious and those seeking comfort food. Attractive outdoor dining.

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20. D

    Dan02124

    New England

    3 reviews

    2.0

    3 reviews

    Dined on July 15, 2022

    overall2food1service2ambience3

    1.upon arrival host proceeded to tell us other diners had just taken our table w/o asking anyone. 2. Eventually sat at table and then were overlooked by the waitress for about 10 minutes. She barely apologized and then took our food and drink orders. I asked for a glass of ice for the tepid water. 3. Drinks were fine. No ice came. 4. Finally our food came. Unfortunately they sent out the appetizer w/the meal, it had clearly been sitting on a counter, barely warm. The salad w/salmon was okay for the other diner. The fish and chips I ordered were uneatable. Fries cold, fish barely warm with a bad taste. Still no return fm the waitress. Still no ice for the water. 5. Finally I got the attention of the waitress and let her know what the problems were w/the meal and that I would not be eating it. No real apology. Never were we asked if we needed anymore drinks as we sat w/ empty cocktail glasses. Clearly I will not be revisiting this restaurant or recommending it to anyone I know. There are a lot of choices in this neighborhood and this will not be one of them.

    Report
21. s

    samanthas

    Washington DC

    23 reviews

    vip
    5.0

    23 reviews

    Dined on July 14, 2022

    overall5food5service5ambience2

    Good outdoor seating. Great cassis lemonade

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22. OT

    OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on July 10, 2022

    overall3food4service2ambience2

    We were seated at a nook downstairs, it was fairly loud and high foot traffic. Service was fair but we felt like a nuisance.

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23. JG

    JoseG

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on July 2, 2022

    overall4food3service4ambience5

    Nice spot, but food is ok. Pancakes were dry and not fluffy. Coffee is good and the biscuits were awesome.

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24. BC

    BradC

    New England

    24 reviews

    5.0

    24 reviews

    Dined on June 30, 2022

    overall5food5service5ambience5

    We had terrific service and excellent food at the Buttery. It was a short walk to the Calderwood Theater, so dinner and a show were great!

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25. T

    Theresa

    San Francisco

    1 review

    4.0

    1 review

    Dined on June 25, 2022

    overall4food5service4ambience4

    We loved the outdoor dining being on the quiet side street. Really lovely.

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26. NG

    NinaG

    New England

    2 reviews

    5.0

    2 reviews

    Dined on June 24, 2022

    overall5food4service5ambience5

    Just wish they had dessert and coffee to end the meal, or celebrate with!

    Report
27. OT

    OpenTable Diner

    New England

    5 reviews

    4.0

    5 reviews

    Dined on June 19, 2022

    overall4food5service4ambience5

    The food was spectacular. Service was a bit slow but that’s understandable. The price of the food was also higher than we were expecting it to be but it was so delicious we didn’t care.

    Report
28. OT

    OpenTable Diner

    New England

    2 reviews

    vip
    4.0

    2 reviews

    Dined on June 17, 2022

    overall4food3service5ambience5

    Good. Nice tables outside on patio. Service was excellent !

    Report
29. DD

    DaphneD

    London

    10 reviews

    5.0

    10 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Everything was absolutely delicious! Amazing biscuits under the eggs Benny- much more delicious than English muffins and added an extra dimension. Can’t wIt to go back!

    Report
30. MW

    MaryW

    Minneapolis

    3 reviews

    5.0

    3 reviews

    Dined on June 12, 2022

    overall5food5service5ambience4

    The service was excellent and the food so good. Fresh-squeezed OJ! Busy and loud.

    Report
31. A

    Allyson

    New England

    30 reviews

    vip
    5.0

    30 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Love this spot in South End! Have been for breakfast and dinner and neither disappoint.

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32. OT

    OpenTable Diner

    London

    2 reviews

    3.0

    2 reviews

    Dined on June 11, 2022

    overall3food5service1ambience5

    Food and atmosphere was great but our service was awful. Our waiter forgot one of the drinks so we didn’t get that until we were nearly done with the meal. He never checked in on us to see if we needed anything else or apologized for not bringing it. We closed out early and went to another bar to get more drinks

    Report
33. RC

    RachaelC

    1 review

    4.0

    1 review

    Dined on June 11, 2022

    overall4food4service5ambience1

    We asked to not he seated in the middle of the room, but were told there were other reservations coming in. The tables stayed empty the entire time, and we were next to an extremely loud table.

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34. S

    Stephen

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Excellent food and selection, attentive service and pleasant atmosphere. We'll be back - often

    Report
35. MS

    MichaelS

    New England

    12 reviews

    vip
    2.0

    12 reviews

    Dined on June 10, 2022

    overall2food1service3ambience5

    Quality of the food seemed miss the mark with the price. I ordered steak frites medium. It came out as medium well. I was never asked how the food was by the waiter. Onion rings needed salt. The arugula salad could have used shaved parmesan.

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36. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience4

    Food was very good. Cute patio area. Brought my puppy who was allowed to sit with us on the patio and they brought her water.

    Report
37. TS

    TSMC

    Orlando

    31 reviews

    3.0

    31 reviews

    Dined on June 3, 2022

    overall3food4service3ambience4

    Very friendly staff, appeared a bit inexperienced. Once we finally got the outdoor heaters turned on it was more enjoyable. Great food!

    Report
38. MK

    MattK

    Chicago

    7 reviews

    vip
    3.0

    7 reviews

    Dined on June 3, 2022

    overall3food4service3ambience1

    My wife called in advance to ask if the outdoor seating heaters would be on. She was told yes but after multiple requests by not only us but other customers, the restaurant failed to turn them on without explanation. After finishing dinner, we went to the bakery side to consider buying something to take home. While we were actively looking at options, the staff started emptying the case in preparation to close even thought the restaurant and bakery were over an hour away from closing. We like the Buttery but tonight’s experience fell short

    Report
39. CW

    ChrisW

    New England

    1 review

    2.0

    1 review

    Dined on May 30, 2022

    overall2food2service1ambience4

    We went for brunch. Wait was very long. Wait staff was unprepared and overwhelmed. Food was slow and average at best. Wouldn’t recommend outside of the location.

    Report
40. F

    Funandfoodieboomer

    New England

    18 reviews

    vip
    5.0

    18 reviews

    Dined on May 30, 2022

    overall5food5service4ambience5

    Really wonderful outdoor brunch in the South End. Love the food and setting.

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