Sugar Factory American Brasserie Restaurant
Hours: from 8 a.m. to 11 p.m. on Sunday to Thursday, 8 a.m. - 1 a.m. Friday and Saturday
All reservations with individuals under 21 yrs of age, must be accompanied through the casino by a legal guardian that is 21 yrs of age or older & must go directly to the restaurant.
* Please note, all members of your party must be present to be seated. Reservations are held for 15 minutes.*
Our visit was great and we will be coming back
The service was great
The atmosphere was the bomb!
Had a great time with my husband last night. The service was great and staff was very energetic! Music was poppin! Lol
My husband and I on our honeymoon had a great time at your restaurant thanks..
The only reason I made a reservation was to have a booth for my bday and the hostess was not professional at all. Matter fact she looked like she didn't even want to be there. She didn't even try to accommodate me and I was put in the middle of of the noise and the only thing that got me thru it was the drink which was great. I'll visit again but not on a Saturday night.
The best filet and club sandwich we ever had. Only negative was the music is too loud, hard to hold a conversation.
Food was good
Drinks were good
Even did nonalcoholic for my daughter
Had breakfast there. Loved the food and service there.
The ticket price were significant higher than what the waitress stated the 33% tip was more than I expected to pay. The rainbow burgers where not hot. but over all my grand daughter said it was nice.
Service was bad. We were there for about 2 hours and our waiter never asked if we wanted drinks, also never refilled our water. The time it took us to pay was ridiculous. Was not impressed.
Sat down next to a table that wasn’t cleaned off it was very nasty and it wasn’t cleaned off until I asked somebody to clean it off. Waiter came to take my order but I didn’t want to order until the table was cleaned off gnats flying around the food.
Service was terribly slow, food clearly sat under heat lamps for a long period of time, the birthday performances were fun, and the dry ice cocktails were unique.
Was very nice and good and drinks oh so good… was a lil disappointed… made reservation and said it was our anniversary and there was nothing special done… wanted something special to remember our 20 th wedding anniversary
Awesome, amazing, huge desserts! The drinks looked cool too though I didn’t have one.
Such a great time! The service was amazing.
The food was too expensive! The Experience was overall great ! I recommend for teenager’s birthday !
This is a restaurant you only have to experience just one time. Food and drinks are very over priced. It’s just an over priced burger place.
Great atmosphere and delightful drinks...the food was outstanding! We had a blast hearing all the birthday wishes all around us! Hopefully we can return soon!
The service is awful. Food great
Great service and food was delicious! The drinks were very good too.
Had the seafood combo. The clams, calamari and shrimp were burned to a crisp. The cod was cooked ok. Fries were good and plentiful. Overpriced due to all the celebrity endorsements
Good food and service. Slot machine noises make it a little less fun, but overall, a fun place for sweet drinks and desserts.
The food and service was great. However, the price of the food is really high
Too much of everything. Too expensive to regular food, the alcoholic bowl drinks are 95% ice. The floors were dirty.
While the menu has some weird stuff on it, and things land on the pricey side, the real reason you go to this place is the spectacle of the desserts. And in that, Sugar Factory nails it. Every dessert is over the top and interesting.
Went for breakfast. Waitress was excellent. There was a very long wait to receive our food but she made sure we had refills of our beverages and kept us up to date about when our food would be out.
So my husband had a emergency allergic reaction , told the server to pack our food to go before it got brought out and the food came out not Togo , and took about 30 mins to get our food ! I would not be back !
I always love this place!!!! I’ve been to three different locations, Miami, Dover, and New York! It’s definitely worth the money you spend. Such great service and a fun atmosphere!
We loved it. Definitely will return! Everything was amazing!
Dad’s 84th birthday!
Robin is the bomb and Nikki was awesome!
Thanks for a great birthday celebration!
First time there a little loud but very nice we had a great time wish they had one in ohio
We love Robin !! April our server was fantastic as usual
Add more food choices and a variety of to the menu
Good food but very loud
The food was outstanding and our server, DILLON, “LU, I believe” was amazing!! He deserves a RAISE!! Very attentive to our orders, extremely personable, and knowledgeable about the menu selections. I went by his recommendations…and it was a HIT….the Cajun Alfredo Pasta was great!! We will be back!! 😉
had dinner and then breakfast--mac and cheese burger for supper and omelet for breakfast--both were superb and done to perfection.
Very over rated! Food is only mediocre. I didn’t rate it lower because my grandkids loved the milkshakes but they were overpriced but worth it to see the expression on my grandkids face. I didn’t like the automatic 20% tip imposed on my bill, especially since my waiter wasn’t a good communicator or checking back on us. Definitely my last time going. The casino wasn’t a place for kids.
The place was cute. The food was just ok, drinks were great. Place needed to be a little cleaner everything was sticky.
Great atmosphere, expensive but paying for the experience as well so I felt it was worth it and the food and drinks were delicious.
Service was terrible. We waited over 30 minutes to receive our drinks which had been given to the wrong table. Our food was backed up in the kitchen. We didn’t receive our appetizers until 50 minutes after arriving. Our entrees were also offered to the same wrong table. We will not be coming back for a long time.
Food was average. Noise was way too loud, echoing throughout dining area. Setting is very pretty. Wait staff was excellent! Would give 4 out of 5 stars overall for the entire experience. Thank you!
Sugar Factory American Brasserie Restaurant is rated 4.1 stars by 1050 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.