Sugar Factory - Queens

4.3

1014 Reviews

$31 to $50

American

Great for creative cocktails
Good for special occasions
Great for brunch

Coming Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands with its newest location in the notable Resorts World New York in Queens, opening to the public August 2021. The 12,000-square-foot location is the 22nd location for the world-famous brand celebrating 10+ years serving the most decadent sweets and treats around the world.

Sugar Factory at Resorts World New York will be located at the porte cochère entrance to the resort. The 218-seat restaurant dining room is a contemporary rendition of an old Paris brasserie bar featuring hot air balloon banquets, café seating, floral lined walls, two large white illuminated canopy trees, and an impressive DJ booth. A private dining area with a stand alone cocktail bar will complete the room, with an additional 14 bar seats for guests to enjoy. Upon entrance, diners will be greeted by a life-size, instagrammable flower wall with neon wall art.

Make a reservation

Party Size

2 people

DateTime

Sep 14, 2024

9:30 PM

Booked 49 times today

Order delivery or takeout

Private dining

Book your next event with us

View details

Additional information

Dining style
Casual Dining
Price
$31 to $50
Cuisines
American, Dessert, Dining Bar
Hours of operation
Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
Phone number
(332) 239-5498
Website
http://queens.sugarfactory.com/
Dress code
Casual Dress
Catering
Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
Our Private Event Coordinator : (332) 239-5498

Location
110-00 Rockaway Blvd, Jamiaca, NY 11420
Neighborhood
South Ozone Park
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 1,014 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3

4.3 based on recent ratings

4.2Food
4.4Service
4.6Ambience
4Value

Noise • Moderate

Loved For

Queens
Great for brunch
Queens
Kid-friendly
Queens
Great for scenic views
Queens
Lively
Queens
Most Booked

1,014 Reviews

OT
OpenTable Diner
New York City
1 review
5.0
1 review
Dined on August 30, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Food and Services Excellent!
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OT
OpenTable Diner
New York City
3 reviews
5.0
3 reviews
Dined on August 30, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Incredible birthday experience ❤️ service was wonderful and food was delicious
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OT
OpenTable Diner
New York City
22 reviews
vip
3.0
22 reviews
Dined on August 10, 2024
1. Overall 3
2. Food 2
3. Service 5
4. Ambience 5
Food is terrible. Desserts awesome. Pricy. And the add a 20% service charge at the end. 17% for the staff and 3% for the restaurant. Make sense out of that ?????
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N
Nicole
Atlantic City
1 review
2.0
1 review
Dined on August 8, 2024
1. Overall 2
2. Food 1
3. Service 4
4. Ambience 5
Food was not good at all. One of the $40 drinks had a nutrition label from some type of item floating in it. When second drink came back it came back with no gummies inside. A spaghetti dish was asked for no cheese on top and came out with cheese on it. When the second dish came out it was missing the two big pieces of bread the first one had on it. The chicken fajita had dried out chicken flavors with absolutely no seasoning on it. The shrimp stir fry looked nothing like the description. It looked more like a salad than a stir fry and the shrimp barely existed. They were long thin swirly pieces mostly of batter. Total rip off for a $28.00 dish!! The s’mores milkshake presentation was beautiful but the glass itself for the shake is extremely small and thick double glassed. My son drank the whole shake with two big sips!! I was upset with having to keep asking our waiter to fix things!! Our waiter was very apologetic and patient being that none of the issues were his fault. I would NOT recommend Sugar Factory at ALL. The food was horrible. Extremely overpriced for the quality of the food served!!
1 person found this helpful
I
Iyabo
New York City
6 reviews
2.0
6 reviews
Dined on August 5, 2024
1. Overall 2
2. Food 3
3. Service 5
4. Ambience 5
Great customer service! Took my family there to celebrate my daughter 7th birthday. Great time but overly pricey!
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L
Lisa
New York City
1 review
2.0
1 review
Dined on August 2, 2024
1. Overall 2
2. Food 1
3. Service 2
4. Ambience 4
The food is not that great and very overpriced. The server seemed either bored or shy. He wasn't very attentive. I had the grilled chicken sandwich which was very, very salty. The fries were good though. The very, very expensive milk shake my dining friend had was about 12oz for $13. Don't think we will ever return to this place again.
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OT
OpenTable Diner
New York City
1 review
5.0
1 review
Dined on July 27, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Nice experience, food was amazing drinks were fabulous. The only negative comment is that the music was too loud.
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OT
OpenTable Diner
Fort Lauderdale
1 review
1.0
1 review
Dined on July 23, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Very bad experience very rude manager food is horrible
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OT
OpenTable Diner
Naples
2 reviews
3.0
2 reviews
Dined on July 21, 2024
1. Overall 3
2. Food 4
3. Service 2
4. Ambience 4
Customer service sucks here!!! Couldn’t find our waitress for majority of the time
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OT
OpenTable Diner
New York City
1 review
1.0
1 review
Dined on July 19, 2024
1. Overall 1
2. Food 2
3. Service 3
4. Ambience 5
Food was bland and drinks were overpriced and nasty . They used to be good idk what happened
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FAQs

Sugar Factory - Queens offers takeout which you can order by calling the restaurant at (332) 239-5498.

Sugar Factory - Queens is rated 4.3 stars by 1014 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Sep 14, 2024

9:30 PM

Booked 49 times today

Order delivery or takeout

110-00 Rockaway Blvd, Jamiaca, NY 11420

Additional information

Neighborhood
South Ozone Park
Hours of operation
Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
Price
$31 to $50
Cuisines
American, Dessert, Dining Bar
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

Website
http://queens.sugarfactory.com/
Phone number
(332) 239-5498
Catering
Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
Our Private Event Coordinator : (332) 239-5498

Sugar Factory - Queens

Make a reservation

Order delivery or takeout

Private dining

Additional information

Menu

What 1,014 people are saying

Overall ratings and reviews

Loved For

FAQs

Does Sugar Factory - Queens offer delivery through OpenTable or takeout?

How is Sugar Factory - Queens restaurant rated?

Is Sugar Factory - Queens currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information