Sura Hawaii

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1. JH

   JimH

   Hawaii

   1 review

   3.0

   1 review

   Dined on June 29, 2022

   overall3food3service4ambience3

   Meat came out quick. Sides came way too late, after we were full. Steak is all gristle but the marinated kalbi was really good. No choices besides AYCE. No Banchan. I really liked Sura pre-pandemic. Will not be going back to this version of Sura.

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2. OT

   OpenTable Diner

   Hawaii

   4 reviews

   4.0

   4 reviews

   Dined on June 28, 2022

   overall4food5service5ambience3

   Not sure why i got an email saying i no call no showed to my reservation… Other then that the food was great.

   Report
3. AT

   ATNL

   San Joaquin

   2 reviews

   2.0

   2 reviews

   Dined on June 25, 2022

   overall2food3service2ambience2

   Service was terrible. Had to wave the server down multiple times after they forgot multiple parts of our order. We were also kicked out when the “time limit” had been reached but really shouldn’t have been considering the server delayed our dining by being so forgetful.

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on June 21, 2022

   overall5food5service5ambience5

   My server was very nice , I think her name was odrin? Not sure but she’s awesome

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5. OT

   OpenTable Diner

   Orange County

   1 review

   5.0

   1 review

   Dined on June 21, 2022

   overall5food5service5ambience5

   We had a party of 21! All were happy. See you soon again, Sura Hawaii!

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6. AA

   AdamsA

   1 review

   5.0

   1 review

   Dined on June 20, 2022

   overall5food5service4ambience4

   First time dining here. We did the online reservations and know why it makes sense, since it is very popular!! We saw customers waitng nearly an hour if they were just walk ins. Wonderful atmosphere and food. Very convenient location but hard to find parking, other than that, the food was so good and a great price for All You Can Eat for 2!!!

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7. LN

   LarryN

   Hawaii

   4 reviews

   2.0

   4 reviews

   Dined on June 19, 2022

   overall2food4service1ambience2

   Wait staff not very attentive. For a place that charges premier rates for beverages and food you would think they would try and replace your beers often. In 90 minutes I had two beers and two servings of food. I wasn’t in danger of being charged for leftovers.

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8. J

   Jdub

   Hawaii

   9 reviews

   2.0

   9 reviews

   Dined on June 19, 2022

   overall2food2service1ambience2

   Went to dinner with 7 people in our group. Service was poor with no introduction, explanation or guidance as to what was recommended or served. We had to ask what was around the grill and was told that it was mac n cheese, corn n cheese and egg that would cook once the grill was lit. The best part was the Shoju because it wasn't watered down. The worst part is when the server kept turning down the heat of the grill so it would take longer to cook the food. This was to slow down the amount of orders so they couldn't order more food. That's terrible service, especially when you only have a 90 minute time limit in which to order/eat!

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9. OT

   OpenTable Diner

   Hawaii

   1 review

   vip
   1.0

   1 review

   Dined on June 12, 2022

   overall1food4service1ambience4

   I made reservation and ate came home. Received message said we never went.

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10. L

    Leinak

    Hawaii

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    We enjoy eating at Sura. Service is excellent and food is always wonderful. Thank you for helping us celebrate my husband's birthday. We chose the right place to do it. Mahalo

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11. K

    Kikizumzz

    1 review

    3.0

    1 review

    Dined on June 10, 2022

    overall3food3service4ambience3

    Sura gives you that authentic korean bbq restaurant vibes. The food was great, but the restaurant just gets really hot with all the cooking. The steamed vent helps a bit, but it was still hot. The tables were small, so I wish it was bigger. It was considerate of them to babe extra storage near your table to place your bags. Also, the location is not in a great spot. Parking there was ridiculous, so we needed going with paid parking. Overall, our experience was okay and I would go back again if I were going with only my husband. They do accomadate bigger parties!

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12. SD

    ShawnD

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service4ambience5

    We go here a lot and love it. Our server this time was a little slow and forgetful but overall it was great as always.

    Report
13. HF

    HawnFoodie

    Hawaii

    10 reviews

    4.0

    10 reviews

    Dined on June 6, 2022

    overall4food5service5ambience3

    I wanted my Aunt to experience a different type of food 🍱 experience and Sura Hawaii certainly came through! She was a bit taken aback by the graffiti all over the walls and columns inside and out of the restaurant but I explained to her that it was part of the modern day charm showing the restaurants unique city roots and vibe! She was also a bit skeptical about how the food would taste and that we had the “cook” our own food rather than the restaurant cooking it but once the waiter brought our order of meats 🥩 and vegetables 🥗 and we started cooking she was completely surprised and blown away by the smells, flavors and the entire experience, she ended up loving it! Our waiter, Jose, was great and very attentive to us! Great job, Jose! Thank You, Sura Hawaii, for a wonderful experience! I give you my personal 5-Shaka rating! 🤙🤙🤙🤙🤙

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14. OT

    OpenTable Diner

    Italy

    8 reviews

    vip
    5.0

    8 reviews

    Dined on June 5, 2022

    overall5food5service5ambience4

    Way better experience than GEN. Service is outstanding every time we go and the food is perfect.

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    Very good place, Very worth it. The meats were really good, so were the sides. Must try for sure. Will definitely come again for food. Was here for my birthday and played music and gave me and my guests a worthwhile experience!

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16. N

    Noelani

    Hawaii

    7 reviews

    5.0

    7 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    Always good food and service. We’re repeat customers and they’re pretty consistent.

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17. BB

    BrandonB

    Anchorage

    7 reviews

    5.0

    7 reviews

    Dined on May 29, 2022

    overall5food5service5ambience4

    First time at Sura, great food but a bit confusing at the start. Once we figured it out, we really enjoyed it. It’s loud and a warm in there (due to the grills) but it was a fun time. Would love to go back next time we visit.

    Report
18. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 29, 2022

    overall4food4service4ambience3

    It was a bit confusing at first. But the waiter was very helpful. I wish we had been more hungry. Felt like we paid a lot for an all you can eat. Place was energetic.

    Report
19. SR

    ShawnR

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    I have no complaints. Everyone who worked there stopped by the table to make sure we had everything we needed. Service was amazing! No refills on drinks, but you can have all the water you want. The price was well worth it!

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20. A

    Anne

    Hawaii

    3 reviews

    3.0

    3 reviews

    Dined on May 21, 2022

    overall3food3service2ambience2

    This is my honest opinion about Sura located in Kapiolani Blvd. Price: not worth the money for the quality, taste, selection and portion of food serrved. Food: there's only few selections to choose from; we ordered seaweed and seafood soups and those were too salty for our tastebuds and portion is too little, but the bowl and spoon were serving sizes. We got splattered many times because of the oil from the sides where the macaroni salad and the eggs were. Service: our reservation was set at 10pm and we were seated like 10:15 which is still reasonable. Ordering is easy but then our waiter didn't realize that our party of 13 people (divided in 2 tables but it's next to each other) is all under him. He took orders from 1 table but neglected the other table. Fortunately, the crews are pleasant. Restaurant/location/parking: it's a small restaurant with limited parking on the street and valet parking is also very limited. Inside the restaurant where we were seated, the floor was wet and dirty. Overall: not going back....but I like the crews for being friendly and accommodating.

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21. RO

    RyanO

    Hawaii

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5

    Service was great during a very busy time. Our server was so pleasant and efficient. She always checked on us to see if we needed anything. The best we've experienced in awhile!!!

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22. RA

    ReginaA

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5

    Shout out to Ben for making our experience one of the best on the island!!

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23. HB

    HonoluluBest

    Hawaii

    48 reviews

    vip
    5.0

    48 reviews

    Dined on May 17, 2022

    overall5food5service5ambience5

    We had a delicious AYCE Korean bbq lunch and the food was excellent. Definitely recommend kalbi and bulgogi.

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24. OT

    OpenTable Diner

    Italy

    8 reviews

    vip
    5.0

    8 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    Great food and very affordable

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25. D

    Dorothy

    Exclusive

    3 reviews

    vip
    5.0

    3 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    The servers are very friendly and accommodating. I explained to them about my brother’s autistic pickiness with food, and they were extremely accommodating to him! Hands down to them for that. Kalbi was marinated perfectly. Pork belly was nice and thick. They don’t skimp out on their portions even though it’s all-you-can-eat. I just wish they offered beef tongue on the menu and a little more banchan. Other than that, everything was perfect.

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26. J

    Jfmembz

    Hawaii

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Definitely recommend this place! This will now be my go to korean bbq restaurant! The food was good! Just loved everything

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27. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience4

    Had a wonderful time at Sura Hawaii! Servers were friendly and quick to help when we asked. Will definitely go here again!

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28. OT

    OpenTable Diner

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on May 7, 2022

    overall5food5service4ambience4

    Good food and value. We were a little late but the hostess was very accommodating. Held the table for us

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29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 5, 2022

    overall5food5service4ambience4

    It was amazing! Our server was super sweet. The food was super bomb. All the meats tasted high quality. No chewy meat here. Tender, evenly marinated. 10/10 for us.

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30. KK

    KevinK

    New England

    8 reviews

    5.0

    8 reviews

    Dined on April 30, 2022

    overall5food5service5ambience4

    Amazing service and great food!

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31. D

    Dajedi

    San Francisco

    33 reviews

    vip
    5.0

    33 reviews

    Dined on April 28, 2022

    overall5food5service5ambience3

    This is now considered our favorite Korean BBQ place in Waikiki! The meat marination was yummy. Bulgogi Bimbimbap was simple yet so good. The ventilation tubes worked well The servers were very helpful and attentive. Great crew! We will be back!

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32. b

    billafin

    Hawaii

    1 review

    4.0

    1 review

    Dined on April 22, 2022

    overall4food3service4ambience4

    Food quality is down a bit since it’s an all you can eat now. Still pretty tasty.

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33. PR

    PatrickR

    Seattle

    5 reviews

    4.0

    5 reviews

    Dined on April 20, 2022

    overall4food4service5ambience2

    The food was good, but the graffiti on the walls made the place unique. There were some inappropriate words tagged and scattered about. My 6-year-old read them, but thankfully, he was unaware of Hawaiian slang.

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34. MM

    MammaMaita

    Orange County

    21 reviews

    vip
    2.0

    21 reviews

    Dined on April 19, 2022

    overall2food2service2ambience2

    Had a reservation for 7 people and were seated pretty quickly upon arrival. The sides that typically accompany the ayce meal (edamame & pickled cucumber) were enough for a toddler’s appetizer - it barely filled 1/4 of the already small bowl. 4 cucumber slices and 6 pieces of edamame for a table of 7. Even the though the staff were very friendly and hospitable, they forgot more than half the things we ordered even after asking them for it multiple times (more than 3 times). Was too disappointed with the food to even take pictures.

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35. OT

    OpenTable Diner

    Toronto

    6 reviews

    vip
    3.0

    6 reviews

    Dined on April 18, 2022

    overall3food3service1ambience2

    We had poor service but this may be just the waitress that day. What I want to mention is that this is not a very authentic Korean restaurant. Although very good value if you’re a big eater, please know that kimchi and side dishes taste mediocre at best.

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36. OT

    OpenTable Diner

    New York Area

    10 reviews

    vip
    4.0

    10 reviews

    Dined on April 18, 2022

    overall4food4service5ambience4

    This was my first time enjoying Korean bbq and I must say I was not disappointed. The brisket and bulgogi were both super tasty and the Mac and cheese on the side was a nice addition as well. I wish they had cocktails but the lychee iced tea def got the job done. My only complaint is that it was my sister in law’s bday and I annotated that in the reservation yet was it was still not acknowledged.

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37. GR

    GoldenRock

    Hawaii

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service4ambience2

    Easter lunch

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38. KL

    KLau

    Hawaii

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food4service2ambience3

    More waiters or waitresses needed to be hired. I had to wait 25 minutes outside the restaurant even I had a reservation. I had to stop the servers for food refill, tea & napkins.

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39. J

    Jinx

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience4

    Out of my group of ten people everyone said they had a wonderful time and the food was delicious

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40. A

    Angel

    1 review

    4.0

    1 review

    Dined on April 16, 2022

    overall4food4service4ambience3

    parking can be a challenge, could improve with more vegetable and seafood selections

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