The Exchange

4.4
413 Reviews
$30 and under
American
A HIGH-ENERGY COCKTAIL LOUNGE AMIDST THE LANCASTER SKY, THE EXCHANGE REDEFINES YOUR VIEW OF THIS HISTORIC YET HIP CITY.

SIP FROM AN EXTENSIVE CRAFT COCKTAIL MENU COMPLEMENTED BY THOUGHTFUL WINE AND LOCAL BEER SELECTIONS; SAVOR A MENU OF INVENTIVE SMALL PLATES BY CRITICALLY ACCLAIMED CHEF RYAN MCQUILLAN; AND SOCIALIZE AT THE EXCHANGE: YOUR NEW FAVORITE GATHERING PLACE.

There is a 90-minute time limit per reservation due to high demand and to accommodate all reservations.

You must be 21 or over to enter after 4 PM. You must present a valid ID at the door after 4 PM.

If you're looking to make a reservation, please find us on Theexchangeroof.com, or call us during business hours from
4pm-10pm.

Please be aware that outdoor seating is not guaranteed, and your reservation is subject to cancellation in any case of inclement weather or unsafe wind conditions on the roof. If we are unable to move your reservation inside due to limited sitting, we will contact you.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 413 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.2
service
4.7
ambience
4.1
value
Noise · Moderate
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O
Olson
1 review
Dined 3 days ago
Overall4food3service1ambience5

Disappointed in terrible service for a special occasion. The food was good but we won’t be celebrating here again.

LM
LornaM
Philadelphia
1 review
Dined 6 days ago
Overall2food2service4ambience3

We were disappointed as we were indoors with a lot of noise going on and strange music. I was expecting a few more choices on the menu as I had checked the online menu. The best thing about our experience was the service. We had a delightful young girl who was just great!

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience5

Closest feel to a NYC atmosphere.

OT
OpenTable Diner
San Antonio
2 reviews
Dined 7 days ago
Overall1food1service1ambience4

The pizza was not cooked evenly. Some spots still doughy Luke warm.

The worst part was the service. I asked for wine with my dinner. I had two pieces of warm pizza before I got the glass of wine. My wife and I both sat with empty glasses for an extended period. When she did finally check on us we were done.

The waitress at the table next to us provided water when the group sat down, told them about the restaurant week special and explained the menu. That would have been nice.

F
Foodiefriend
Philadelphia
4 reviews
Dined 7 days ago
Overall5food5service5ambience5

What a picture-worthy venue inside and out. Smart interior design and magnificent rooftop view of downtown. Food is creative and delicious. Service is always friendly and attentive. We are addicted!

D
vipDavid
Louisville
19 reviews
Dined on September 15, 2021
Overall5food5service5ambience5

We had some shared plates for dinner and the food was great. The real star of the show was the bartender, Kelly. She was knowledgeable, polite and very prompt. We never needed a drink. Highly recommend!

j
jann
Philadelphia
10 reviews
Dined on September 14, 2021
Overall5food5service5ambience4

Lovely view. Great food and good service. The ambience is also very nice except for the fact that when we visited there seemed to be a big problem with spotted lantern flies. They were buzzing all around and climbing on the windows. I know that wasn’t their fault, just making an observation. Music was a bit too loud to enable us to have a normal conversation. But I would go back.

W
Wendy
Philadelphia
1 review
Dined on September 12, 2021
Overall5food4service4ambience5

Great place for post show dining. Wait staff friendly and accommodating. Food tasty and served hot! Drinks creative! Parking close by....and the views fantastic!

SS
SteveS
Philadelphia
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

Great time

RD
RiellyD
1 review
Dined on September 9, 2021
Overall5food5service4ambience4

I would recommend it good is good and drinks are good. And even a nice view of Lancaster

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 8, 2021
Overall5food5service4ambience5

My wife and I went here for a unique date night. Awesome ambience, noise level wasn’t too bad and they had a nice playlist on. french fries were extremely delicious and the exchange burger was divine. My wife had the pork sandwich and it was also incredible. Will definitely stop by here again. Not sure how busy they are on the weekends but there’s a great view up there for sunset, and the seating was very comfortable. Expect to spend around $75-$100 for a meal for two depending on how many drinks you get after tip. Overall loved it!

JB
JosiahB
Philadelphia
4 reviews
Dined on September 6, 2021
Overall5food5service5ambience5

What a wonderful evening at the Exchange! The menu was limited in a great way because every dish we shared was excellent. We loved the view, the hardworking and attentive staff, and the whole package. Genuinely recommended.

t
tarab
1 review
Dined on August 29, 2021
Overall5food3service5ambience5

Nice relaxing place for drinks and views, a must try while in Lancaster.

CK
CassieK
Philadelphia
1 review
Dined on August 28, 2021
Overall5food5service4ambience5

Had a very nice outing with a small group of friends at The Exchange. The drinks were delicious and the food was fresh, hot and very tasty! I will most definitely be back for the food and for the gorgeous views.

OT
OpenTable Diner
Atlantic City
1 review
Dined on August 26, 2021
Overall5food5service5ambience5

Fantastic place to chill and unwind while enjoying dinner and cocktails. The ambiance is great as is the view of course.

M
Monkeemom
New England
7 reviews
Dined on August 26, 2021
Overall3food4service4ambience3

Super loud and the choice of music was odd. Servers were great and we liked the food.

t
timw
1 review
Dined on August 25, 2021
Overall4food5service4ambience3

The food was excellent. Service was pretty good. Outside dining area really great. The music was WAY TOO LOUD. We go out to dinner to have good food and good conversation. It boggles my mind as to why establishments need to play music so loud that it makes casual conversation difficult. Please turn it down!

s
sarahk
1 review
Dined on August 23, 2021
Overall3food4service3ambience3

The Exchange's most redeeming quality is the view of Lancaster City. The interior has a very modern feel and music was fairly loud. It was hard to have a 1-on-1 conversation with my husband because it was hard a bit hard to hear each other. On a nice day this is a great spot to get a cocktail and small plate to share with friends and enjoy the view. It was raining and the outdoor area was closed so we dined inside. The drinks were good but menu is very limited food-wise. For me, it was an OK experience but I have no desire to go back. It's a place I would go for a drink and to share a snack - nothing more.

v
vestap
Philadelphia
1 review
Dined on August 23, 2021
Overall5food5service5ambience5

Good food and service and exceptional view! Twice l have witnessed thrilling summer storms as they passed through! It is my "go to" place for out of town guests and birthdays. l will surely go again.
Vesta Harman Phiel

DC
DanC
Philadelphia
8 reviews
Dined on August 22, 2021
Overall4food4service5ambience5

Only negative comment was the small menu - but it’s understandable considering the supply shortages fueled by the pandemic, etc.

Overall, a great dining experience!

OT
OpenTable Diner
Chicago
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Great service and excellent ambient for gatherings

The Exchange
Responded on August 23, 2021

Thank you so much for 5-star review! We are so happy that you enjoyed your evening with us and hope you'll join us again soon!

Report
OT
vipOpenTable Diner
Philadelphia
6 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

I love the Exchange. Fun and a great vibe.

ST
STucker
1 review
Dined on August 21, 2021
Overall2food2service2ambience5

The waitress was not very attentive. We had to wait for long periods of time before we would even see her, and we needed to get her attention to get her to come to the table. She didn't stop at the table on her own to see if we needed anything or if everything was okay. We get the kimchi frites...just fries with some sauce drizzled, sesame seeds, a few slivers of radish and green onions...not sure where kimchi fits in. Also got pizza...the dough was undercooked but at least the toppings tasted good. See no reason to return.

OT
OpenTable Diner
1 review
Dined on August 21, 2021
Overall4food5service1ambience3

Service was slow. We put our order in for food with our waiter and he didn’t come back until all the food was consume. Only had one drink each and he never came back to ask us if we wanted another (our drinks were empty before our food came). I wish they had actual tables to eat at. We made reservations for a high top table thinking we would be at an actual dining table. For a party of 4 sharing 4 appetizers there isn’t enough room on the coffee table they seat you at. Food was really good and so were the drinks we did have. View was spectacular.

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 21, 2021
Overall5food5service2ambience5

Birthday dinner but when we were seated it took a while for us to see a waitress

VO
ValerieO
1 review
Dined on August 21, 2021
Overall4food4service5ambience5

Such a fun experience! Great service and great food.

MP
MelissaP
1 review
Dined on August 20, 2021
Overall5food5service5ambience5

Nice atmosphere and the food was great it was nice to overlook the city of downtown Lancaster

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 19, 2021
Overall1food2service1ambience3

Rude staff who stated that we “cost them a lot of money already” and wanted us to leave after dining for just under 90 minutes and spending > 150 dollars.

L
sLeebs
1 review
Dined on August 19, 2021
Overall5food5service5ambience5

Service was phenomenal, and you can’t beat that rooftop view.

OS
OliviaS
1 review
Dined on August 18, 2021
Overall5food5service5ambience5

The Exchange is definitely a must visit in Lancaster city! Get something with fries and the Mood Swing cocktail for an A+ meal.

It’s rather loud, but everything else makes up for it. I’ll definitely be back soon!

ER
EddieR
Philadelphia
1 review
Dined on August 15, 2021
Overall4food4service4ambience5

Very nice place, great views & atmosphere, god food, and service was pretty good. Had some confusion with our bill but got it straightened out. Was a little disappointed we weren’t offered any water for our table and when we asked only a small 8oz glass was brought out for one person. Overall, very nice place and experience would recommend to try this place.

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 14, 2021
Overall5food5service4ambience5

I love it here and will continue to come beach !!

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 14, 2021
Overall4food4service4ambience5

Everything was great but the tables could be larger for when the group us larger than two

OT
OpenTable Diner
1 review
Dined on August 14, 2021
Overall3food5service4ambience4

The food and service were excellent. However, when we showed up, we were met downstairs with a “you need to have a reservation.” We did have one. I would suggest that your host staff be trained to begin with: “Do you have a reservation?” rather than assuming people don’t.

AM
AshleeM
1 review
Dined on August 13, 2021
Overall5food5service5ambience5

Amazing atmosphere! First time for my boyfriends birthday and this place did not disappoint! We will be back with friends and family.

DS
DavidS
Philadelphia
2 reviews
Dined on August 13, 2021
Overall4food4service4ambience5

The food was ok, my husband wasn't in love with his meal but mine was fairly good. I had the pulled pork sandwich and he had the chicken tacos? Pur waitress was nice, but felt like she took our order and kinda disappeared until I made eye contact and she saw our empty plates. Asked if we wanted more drinks, we said no and she almost seemed offended. But the views were amazing and they had music playing. Good vibes

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 12, 2021
Overall5food5service5ambience5

First time at the Exchange and YOU have to go! The views were beautiful and the food was even better. Their wood fired pizza and bao buns are to die for. IT WAS FIRE!! In addition the service we received was amazing. Kristen gave great recommendations that we both loved. The rest of the staff all made us feel welcomed and gave us an amazing experience. We will definitely be back!

CW
ClarkeW
Philadelphia
1 review
Dined on August 11, 2021
Overall5food5service5ambience5

Always a great place with food service n atmosphere.

KN
KimN
Philadelphia
1 review
Dined on August 10, 2021
Overall5food5service5ambience5

The views allowed us to enjoy the most magnificent lightening storm! We got some of their wood-fired pizzas and they were delicious. Our server was excellent. We’ll definitely be back!

BH
BevH
Philadelphia
1 review
Dined on August 10, 2021
Overall4food5service4ambience3

The food and service was excellent. The music was a little loud for conversation.

FAQs

The Exchange is rated 4.4 stars by 413 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.