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Fabulous venue, the long bar is the bets in London
Saturday night and the restaurant was empty. Most of
the food was good although the roast chicken was bland. Not what I had expected.
The food was nice, as was the service. However, few annoying things include being seated outside meaning we were under the radiator lights which didn't feel particularly environmentally friendly and heated up our water (we had to ask for ice). The January deal wasn't communicated to us clearly as we were told only the main courses were half price. The food was nice, but not really worth the price.
Having been here in the summer for a corporate event I had expected this to be a great experience - which it was not. Even though Christmas Eve the place had very few customers for dinner.
Even though I booked in advance and confirmed the day before the table was not laid up for us on arrival. I barely recall seeing any festive decorations which gave an atmosphere of close to zero.
The food was excellent and well presented. The service was pretty poor - with so few customers I should not have to ask for bread and to place my order.
I also don't expect a bottle of champagne to be served at room temperature - a basic mistake that any half decent waiter would pick up on. He may have turned out to be a great waiter - we will never know as he advised us halfway through that he had been told by his boss he could go home early as they were quiet.
That left us with no one in particular serving us. Obviously they wanted us to follow his example and go early otherwise why would they switch all the lights on full. With no decorations, no music, poor service I realised why there were so few customers. The only thing that exceeded my expectations was the bill which included a 15% service charge.
There are plenty of other great places to celebrate Christmas and hold corporate events - that is where we will be.
Started fabulously and then waited 30 mins for dessert
We had a great time, I was fortunate to get parking outside. Our food and service were excellent. Set menu fantastic value.
I visited with my wife and daughter to take advantage of their meal deal £28. The venue is fab with a lovely long Champagne bar. We took advantage and had some bubbles.
We then were shown to our table. Not with the majority of the people becAuse they were having the mad hatters cream tea. Our table was large and spacious. The cocktails arrived ( part of the deal)
They were meant to be gin based but in reality I think
the gin bottle was just passed over the top of the glass.
A lovely bread basket then arrived together with some butter ... but on tasting this was not butter
but MARGERINE !!!! My wife was nearly sick..as was I ,the meal
It took some time to claw ourselves back but we did eventually and the meal was OK not fine dining just OK.
The bill £153 included a £20 service charge.
In all a rather unforgettable experience but for the wrong reason !! My advice is don’t offer a meal deal if cutting corners to make it pay will leave the customer underwhelmed and not wishing to return.
Sadly not a good experience. We booked the 3 course offer with cocktail but were given the a la carte menu. When asking for the other menu the guy at the desk told us he needed proof of the booking as they had served too many offer lunches that day! I had called a few days before to advise the restaurant that we did not eat garlic and they told us it would not be a problem- it was! There was nothing on the main course menu we could eat. Eventually they offered us something from the main menu. The first course burrata should have been fine but arrived freezing cold. We asked for the wine menu but nobody came to take our order - and then our main course arrived! Wine eventually arrived half way through our meal. My friend received her dessert but nothing came for me! A lady came over who turned out to be the manager seems genuinely horrified by our experience and tried to sort everything out and offered us drinks on the house. My dessert arrived. When ordering coffee I asked if it was strong- as it was I was offered a half strength one which would have been fine. My friend ordered a normal cappuccino. The coffees arrived I got a strong coffee! My friend a weak cappuccino. They couldn’t even get that right. The manager was lovely and greatly reduced our bill - but that shouldn’t have been necessary. I won’t be going back!
I would expect an offer to take care of coats, but I had to ask. Menus were slow to arrive, water even slower. We chose the offer menu which included a cocktail, this took twenty minutes or longer to arrive as they had to find someone who knew how to mix drinks. Although practically deserted in the section where I was seated the waiter kept disappearing and elusive when trying to get his attention. Chain restaurants have better service. Which is a great shame as the food is very good.
It was lovely, the gorgeous hostess with her big hair was so nice and patient and so were the waiters. Food was amazing as well. I will do this again
It was a while since we had dined at Sanderson but the food was still great quality and the service was nicely attentive. The set meal with drinks offer made this great value. This is a great venue for an upbeat atmosphere
Food was tasteless, service was bad, long bar was much bettwr
I took my parents to dinner here. The food was great, but the atmosphere was definitely catered to a different audience.
I had booked the Sanderson because I had seen there was a lovely outdoor courtyard on their website. I did put on my booking that we would like a table in the courtyard. When we arrived however we were told they don’t serve lunch out there. I was disappointed we weren’t told this when they received the note on our booking reservation, as we would have found another venue with outside dining.
What a lunch find in a top London hotel - wanted to keep this a secret but everyone should know! First class three course lunch in amazing surroundings, made it difficult going back to the office. Will definitely be returning and book a half day to enjoy it all at a leisurely pace; highly recommended :)
The food and service was very good but it started raining so became quite cold on my legs. There was also a resident pigeon that was off putting. Enjoyed the meal overall and would recommend the restaurant.
Always a pleasure to dine at the Sanderson, food is good and service always on point.
The 3 course meal deal at the Sanderson is great value in a top restaurant.
Great night out especially on a Saturday night as the bar gets lively with a dj playing.
Food was good, 3 course meal offer (£28) was good value for money as it also came with a Sanderson Cocktail on the house and sourdough bread. Service was also great and we had a lovely seat in a private area, really cool. We had a great night out!
Great food, service and nice bar for drinks after dinner.
This restaurant is beautiful!! We were seated outside in the lovely terrace, the atmosphere was amazing, the food was incredible and the staff super friendly and efficient!!
Will deffinatly go back!
With the promotion offer the 3 course meal is great value!! Own serving person was also very kind and helpful.
SO pleased to have been here. The set menu offer was excellent, and in fact we didn't even have room for the dessert in the end (they kindly offered us tea or coffee instead.) We both had the lamb, which was a really flavoursome dish, and to begin I had the crab (excellent) and my friend the chicken confit, equally good. The decor is stylish yet soothing, and I took a tip from a previous reviewer to start in the long bar (very good Margheritas!) before going round to the dining area. We were so well looked-after. Additional highlight for me was seeing the John Piper glass mural in the billiards room - if the room isn't being used you can ask to see it. All in all will need no excuse to come back.
I love this place! The design is from the lobby area through to the restaurant is iconic. Very lively atmosphere for a Wednesday evening. A wonderful lady singer accompanied with a guy playing amazingly on guitar. The entertainment created a perfect ambiance that was fantastic. From the time we sat down the staff were very welcoming, friendly and helpful. The knowledge of the staff with recommendations of the menu was welcomed too. I would highly recommend this place with 5 stars.
We went on a Tuesday evening and the restaurant was very quiet so there was very little atmosphere. Could benefit from some soft music perhaps. We took advantage of a special offer of 50% off so had an excellent meal for half of what we would have paid normally - not sure I would pay full price but the food and presentation was great.
I had the best time, the staff are truly amazing and so was the food. Francesco was our dinner server and made us feel extremely welcomes and valued as customers. The DJ always plays great music.
I'll recommend this restaurant with the 50% off offer, but at full price, no.
We was well looked after by the server, so no faults on service.
As for the food, I ordered the crab for starters, which was tasty, BUT... I wasn't expecting to bite into some crab cartilage amongst the white crab meat, so that was disappointing as it showed lack of attention. I ordered the beef fillet for my mains, the beef was tender, BUT.. the carrots on this dish was undercooked as it was still crunchy, not a mistake I was hoping to see. Didn't report these faults to the server as I didn't want to ruin my night out, but overall, some silly mistakes that shouldn't be made.
Just to point out to other diners, this restaurant charges 15% for service charge, so slightly more than the other restaurants that charge between 10-12.5%.
The food wasn't great considering the price tag - for a 5 star hotel it's pretty poor. Much better places in London that you can visit.
Great food and nice atmosphere.
Great food but beware 15% service charge . Get there early for a cocktail at the Long bar
Had a really fun evening with great food. Excellent value in lovely surroundings
A lovely environment for an easy to hear catch up with friends good food and service and plenty of space which is unusual in central London
The hotel bar has become one of my favourite drinks locations in London so to dine at the restaurant on NYE was a very easy choice. I’m please to say that the fools was lovely and the overall ambiance was exactly what we wanted.
We paid 300£ for a meal... left hungry. I understand fine dining, however a complete lack of service combined with awful food made for one of our worst experiences in London. We have lived here for 3 years and did not complain on the day and would never say anything at all if the level was not so exceptionally poor.
For the price we paid the quality of food and portion was below standard and such a waste of money.
All I can say is that the Christmas Day lunch was simply brilliant
Of course good company.
Have been to Sanderson for drinks previously - but this was the 1st time eating there - definitely doing it again in the not too distant future.
lovely food as usual and quite a lot busier than usual but it is that time of year!
The food was absolutely amazing!! Beef filet was one of the best ones I’ve had. The whole service and ambient was lovely !!
The mashed avocado with the Sanderson Eggs dish on the breakfast menu were not ripe so was not appetizing. Otherwise staff and ambiance very nice.
Sanderson is rated 3.8 stars by 147 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.