Uno Pizzeria & Grill - Hagerstown
Our newest menu features all your favorites like the Numero Uno Deep Dish Pizza, and even some new items that may become your favorite including the Margherita Chicago Thin Crust Pizza and the Chicken Parm Sub. We have pizzas that are perfect for all meat-lovers, vegans, and gluten-free guests alike, whether it is our legendary Deep Dish or our Cauliflower Crust that you can try on any 10” Chicago Thin Crust.
As we finally say goodbye to 2020, end your year with Pizza Skins, Rattlesnake Pasta, ½ Pound Burgers, a BBQ Bacon Chicken Sandwich, or our new Deep Dish Brownie Sundae that literally melts in your mouth. We promise to provide safe, sanitary and friendly service along with a wide variety of draft beers and craft cocktails. We look forward to seeing you soon!
The experience was destroyed by OPEN TABLE! We arrived for our confirmed by text/email reservation and IT DIDN'T EXIST! "Sorry sir we have no reservation for you!" I made the reservation on Open Table, it was acknowledged but UNO advised that they weren't using your reservations. SO OPEN TABLE YOU HAVE FAILED! We waited 30+ minutes for a table! Once seated there was only one server so our service was slow although "Sidney" our server gave 100+% in her efforts. Our food was slow getting to us and my steak was cold! Our appetizer overdone and then I waited 20mins for a steak knife! No manager available to even make a complaint. Open Table I think this might be my last encounter with you and I will be switching to RESY! You have failed on so many levels with this visit! I now challenge you to show your "transparency" by publishing this ! Someone should be "comping" me a meal or something!
Michael R. -disgruntled Open Table loyalist!
Received an email for a Valentine's special dinner for two from Uno's. So I signed up for dinner and scheduled a time using their email. Received a reminder the day before asking if I was still coming and I answered "yes".
Arrived slightly early of our scheduled time and was told that their line (assuming internet line) was down and everything was now on a first come, first serve basis. There were people in the lobby and entrance way and it was a 30 to 40 minute wait.
Asked for the manager and he said his tablet was down so he could not do reservations. He did say (in front of those waiting) that he would try and put us ahead of a couple of people.
Not sure why the manager:
- did not have a printout,
- was not trying to keep open tables for those arriving with a reservation,
- and did not have a better response.
Very unsatisfied with the whole situation.
It may have been the impacts of Covid but my visit was not very good primarily because of the length of time it took to get the food. We were there for over 2.5 hours, mostly waiting for our food. By the time it came, the kids were ready for bed. It was not that crowded considering it was Valentine's Day but there was only one person waiting on all of the tables. I don't want to fault her because she tried but the length of time there was just too long. And my fond memories of Uno were disappointed too - the food was just ok.
Uno Pizzeria & Grill - Hagerstown does offer delivery in partnership with Uber Eats. Uno Pizzeria & Grill - Hagerstown also offers takeout which you can order by calling the restaurant at (240) 420-1919.
Uno Pizzeria & Grill - Hagerstown is rated 2.5 stars by 4 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.