Uno Pizzeria & Grill - Dedham

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1. MT

   MarciaT

   1 review

   5.0

   1 review

   Dined on May 1, 2022

   overall5food5service5ambience5

   My husband and I had the Sirloin Tips with veggies and mashed. He had the chocolate cake for dessert and I had the chocolate chip cookie in a dish. Everything was excellent.

   Uno Pizzeria & Grill - DedhamResponded on May 9, 2022

   We're happy to hear you and your husband had a great experience with us, Marcia! We hope to see you both again soon!

   Report
2. DK

   DebbiK

   1 review

   4.0

   1 review

   Dined on February 8, 2022

   overall4food4service4ambience4

   Our waitress and food were great but lots of little kids!

   Uno Pizzeria & Grill - DedhamResponded on February 16, 2022

   Thanks for sharing this review, Debbi! We hope to see you again!

   Report
3. HK

   HKB23

   San Francisco

   10 reviews

   vip
   4.0

   10 reviews

   Dined on November 13, 2021

   overall4food3service5ambience3

   This mid-tier chain serves d cent food. The Dedham location employees work hard and the restaurant is clean and well-run. A solid choice for an everyday meal.

   Report
4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on October 9, 2021

   overall1food1service3ambience1

   Restaurant needs help

   Report
5. T

   Travellah

   New England

   109 reviews

   vip
   4.0

   109 reviews

   Dined on June 3, 2021

   overall4food4service4ambience3

   After all these years, still really like the deep dish pizza. Especially the pepperoni.

   Uno Pizzeria & Grill - DedhamResponded on June 10, 2021

   Thank you for this great review! We're so glad you love our deep dish pizza!

   Report
6. OT

   OpenTable Diner

   New England

   3 reviews

   vip
   5.0

   3 reviews

   Dined on April 3, 2021

   overall5food5service5ambience5

   Food and service was great! I enjoyed the patio seating!

   Uno Pizzeria & Grill - DedhamResponded on April 7, 2021

   Thank you so much for this 5 star review! We're so glad you had such a great experience with us, and we hope to see you again soon!

   Report
7. FL

   FoodLoverM

   1 review

   1.0

   1 review

   Dined on December 11, 2020

   overall1food2service1ambience1

   Terrible service, food usually is so much better, bar guests were obnoxious and screaming the entire time

   Uno Pizzeria & Grill - DedhamResponded on December 16, 2020

   Hi, Thanks for taking the time to leave this review, and I am so sorry for your recent negative experience with our Dedham restaurant location. We'll make sure to pass along your feedback to the managers to ensure all guests have the best possible experience at our restaurant locations. We take great pride in the quality of our food and service, and we are so sorry to have let you down. Best, Grace with Team UNO

   Report
8. P

   Peggy

   New England

   78 reviews

   vip
   5.0

   78 reviews

   Dined on October 12, 2020

   overall5food5service5ambience5

   We love their deep dish pizzas, and heir burgers are also great, as are their different appetizer spreads, served with a pita-like bread made from their pizza dough.

   Report
9. LI

   LindaI

   New England

   2 reviews

   4.0

   2 reviews

   Dined on September 3, 2020

   overall4food4service4ambience4

   We ate outside! enjoyed it very much. the service was great

   Uno Pizzeria & Grill - DedhamResponded on September 9, 2020

   Thank you so much for taking the time to leave this great review, Linda! We love and appreciate this feedback. Have a great day, and we hope to see you again soon!

   Report
10. N

    Noisy

    New England

    2 reviews

    5.0

    2 reviews

    Dined on August 15, 2020

    overall5food5service5ambience5

    The only negative was that they did not have my reservation even though I had a confirmation email.

    Report
11. PM

    PamMin

    1 review

    2.0

    1 review

    Dined on August 8, 2020

    overall2food2service2ambience2

    Was sick after the meal and waitress forgot about us --

    Report
12. l

    larry

    New England

    2 reviews

    2.0

    2 reviews

    Dined on July 22, 2020

    overall2food2service1ambience2

    have now ordered two pasta dishes and each came out of the kitchen wrong!!! the pizzas are GREAT but he pasta dishes leave a LOT to be desired!!!!!

    Report
13. G

    Genevieve

    New England

    2 reviews

    4.0

    2 reviews

    Dined on July 22, 2020

    overall4food4service5ambience4

    Food was very good. Service by Erin was excellent, top-notch. Birthday cake was delicious and huge!

    Report
14. SD

    StephD

    1 review

    4.0

    1 review

    Dined on July 22, 2020

    overall4food4service3ambience5

    Originally was for 1 but My friend decided to treat me for my birthday. I had chicken and broccoli Alfredo, my friend had rattlesnake pasta both were great except the grilled chicken was overcooked and dry. Drinks had too much ice. Everything else was Good. It was very hot that day but I wanted to sit outside anyway. To be fair, there was only one waitress/waiter working the floor BUT she Didn't write down changes! Overall it wasn't a bad night. I'll go on different day next time.

    Report
15. OT

    OpenTable Diner

    New England

    6 reviews

    5.0

    6 reviews

    Dined on June 20, 2020

    overall5food5service3ambience5

    Patio - go there this summer!

    Uno Pizzeria & Grill - DedhamResponded on June 22, 2020

    Oh yeah! Thank you so much for taking the time to leave this great review! We love and appreciate this feedback. Have a great day, and we hope to see you again soon!

    Report
16. OT

    OpenTable Diner

    New England

    2 reviews

    4.0

    2 reviews

    Dined on June 19, 2020

    overall4food5service4ambience4

    Outdoor seating is a small treasured jewel, couldnt even tell u were near the road or mall

    Report
17. AH

    AndrewH

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on June 16, 2020

    overall5food5service5ambience5

    Well thought out socially distanced space. Out on the patio and a good re-introduction to dining out in this new time. Polite, professional and cheery staff. Great casual dining experience with our kids/family.

    Report
18. OT

    OpenTable Diner

    New England

    7 reviews

    vip
    3.0

    7 reviews

    Dined on June 14, 2020

    overall3food3service2ambience3

    They could have done a much better job, with cleaning the tables and sanitizing. I had to ask for my table to be wiped and for plastic cups and forks and my waitress, had no desire to be at work. Super disappointing

    Report
19. J

    J123

    New England

    7 reviews

    3.0

    7 reviews

    Dined on March 1, 2020

    overall3food3service3ambience2

    Service is ok. Food is always good. The actual inside of restaurant is desperate for a makeover.

    Report
20. OT

    OpenTable Diner

    New England

    2 reviews

    2.0

    2 reviews

    Dined on January 25, 2020

    overall2food5service1ambience1

    Unos was a mess!! We waited at the front desk for 7 or 8 minutes before we spoke to a person, because the host was busy bussing tables!! They couldn’t tell us how long it would take to be seated, so we decided to leave. The corporate office is in West Roxbury. You would think that they would be able to their run local restaurant without disastrous evenings. This is normally a well run restaurant, but it seems like it has really struggled in the last 6 months. New management? More agressive employee practices that stretch their workers too thin? Not sure, but I am sure their bad performance lately has been related to high employee turnover.

    Report
21. k

    khema

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on January 5, 2020

    overall5food4service4ambience4

    Love the place because it is layed back in atmosphere. Very relaxed venue with friendly service.

    Report
22. MM

    MrsM

    New England

    63 reviews

    5.0

    63 reviews

    Dined on December 28, 2019

    overall5food5service5ambience4

    Perfect for a quick dinner.

    Report
23. MS

    MonicaS

    Philadelphia

    6 reviews

    5.0

    6 reviews

    Dined on December 22, 2019

    overall5food5service5ambience5

    It was such a big party and the waitress was on point with everything everybody’s needs checking on everything the food was corrected the drinks were correct and refill on time manner the bill was perfectly split she was very very pleasant and make our express experience awesome

    Report
24. FM

    FlamingoMom

    New England

    36 reviews

    vip
    4.0

    36 reviews

    Dined on December 6, 2019

    overall4food5service4ambience4

    We went to try out their new menu items and wow what a surprise - anyone with food allergies or restrictions will find lots to eat at the new Uno. The old favorites are all here too - truly something for everyone. Only issue was that it was a bit understaffed but our waiter was great! We will definitely go back.

    Report
25. AG

    AmyG

    New England

    1 review

    vip
    3.0

    1 review

    Dined on October 26, 2019

    overall3food3service3ambience3

    Last visit we had to leave because the service was so bad. This time, it was still slow but we were served in a reasonable amount of time.

    Report
26. AG

    AmyG

    New England

    2 reviews

    vip
    1.0

    2 reviews

    Dined on October 12, 2019

    overall1food1service1ambience1

    We made a reservation for 5:15 because we had plans at 6:45. We were told someone was late for their shift and we’d be seated as soon as they could provide service to our table. We were seated not too long after. The couple next to us were seated after us and had already been greeted and received drinks while we were still waiting. The host noticed we were annoyed and came by and got someone. Took more time for the server to arrive. She apologized and we understood. We placed our entire order at this time. We were then informed that none of the pint glasses were chilled. We could see our pitcher of beer on the bar for 10 mins. No one came by. No water. The couple next to us received their meals and we still did not have drinks, not even water. We informed someone at the takeout counter that we were leaving. She told us Togo to our table, informed her we made a reservation because we had plans. We went to 5 Guys and received wonderful service there. I think they had more staff than Unos. This isn’t the first time this Unos has failed. You should probably drop them from open table because it’s consistently this terrible.

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