RA Sushi Bar Restaurant - Chino Hills, CA

RA Sushi Bar Restaurant - Chino Hills, CA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sofia

   Orange County1 review

   1.0

   Dined on 12 May 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Got to our table before our reservation which was nice, but it took 30 whole minutes for a server to come by our table and grab our drink order and food order. There were at least three servers and the restaurant wasn’t busy at the time I went. . Sushi was mid at best. Chips and salsa were alright. Chips were stale. I have had better. Never coming here again. You can get better quality sushi somewhere else.
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 15 May 2025

   Thanks for visiting us, Sofia. We're sorry to hear about your experience at RA Sushi Bar Restaurant - Chino Hills, CA. We strive to provide the best service and food to our guests, and it's clear we fell short during your visit. We understand that the time it took for your order and service didn't meet your expectations, and we apologize for the inconvenience. We also appreciate your feedback regarding the quality of our sushi. We're constantly working on improving our offerings and service, and we hope you'll give us another chance to impress you in the future. Best, RA Sushi Bar Restaurant - Chino Hills, CA Management Team
   

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2. W

   William VIP

   Los Angeles54 reviews

   5.0

   Dined on 30 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   AC is always too cold. Mentioned it but no one made any adjustments. Always bring a jacket. Food and service is always great
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 1 May 2025

   Hey William, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our food and service. We're sorry to hear about the AC and appreciate your suggestion about bringing a jacket. We'll definitely take it into consideration. We look forward to serving you again soon. Best regards, RA Sushi Bar Restaurant - Chino Hills, CA Management Team
   

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3. M

   Mary

   Los Angeles12 reviews

   5.0

   Dined on 15 April 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   love the food. a group of us met there to talk about an event and get dinner. It was very loud, and we requested to be sat at a quiet table. I think this particular site needs to lower the volume of the music. Thank you.
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 22 April 2025

   Thanks for the feedback, Mary! We're glad to hear that you enjoyed our food and had a great time at RA Sushi Bar Restaurant - Chino Hills, CA. We appreciate your suggestion about the music volume and will take it into consideration. We look forward to serving you again soon!
   

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4. K

   Karen VIP

   Los Angeles24 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoy sitting outside on the hightops next to the walkways. Never know who or what you're going to see! Food is excellent with a variety so we try different items and we now have a new, personal favorite!
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 24 March 2025

   Thanks for the review, Karen! We're thrilled to hear that you enjoy your time at RA Sushi Bar Restaurant - Chino Hills, CA. It's fantastic to know that you appreciate our food variety and that you have found a new favorite. We're also glad that you appreciate the service we provide. We look forward to serving you again soon!
   

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5. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful sushi restaurant/bar with good happy hour options on top of an already large menu
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 20 March 2025

   Dear Guest, we’re thrilled to hear you enjoyed our sushi and happy hour options. Thank you for your fantastic review. We strive to offer a great experience for our guests, and your feedback means a lot to us. We hope to see you again soon!
   

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6. F

   Francisco VIP

   Las Vegas6 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   It was great , friendly staff , chef was very knowledgeable about sushi and options and waiter was very attentive the vibe was nice and felt very well taken care of their
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 24 February 2025

   Thanks for the review, Francisco! We're delighted to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Chino Hills, CA. Our team takes great pride in providing friendly service and knowledgeable chefs, so it's great to know we hit the mark for you. We also appreciate your feedback about our service. We always strive to provide the best for our guests, and your comments will help us improve. We hope to see you again soon!
   

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7. W

   William VIP

   Los Angeles54 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was outstanding. Will return soon
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 22 February 2025

   Thanks for the feedback, William! We're thrilled to hear that you enjoyed both our food and service at RA Sushi Bar Restaurant - Chino Hills, CA. We always strive to provide outstanding experiences for our guests. We noticed that you rated us a bit lower on value, and we appreciate this feedback as we continually strive to provide the best quality at the best price. We look forward to welcoming you back soon. - The Management Team
   

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8. R

   Ramiro

   Los Angeles1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   They overbooked and we didn’t get seated until an hour and a half later.
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 17 February 2025

   Hey Ramiro, we're really sorry to hear about your experience at RA Sushi Bar Restaurant - Chino Hills, CA. It's important to us that our guests feel comfortable and well-attended to, and we're sorry that we didn't meet those expectations this time. We understand that waiting for an hour and a half isn't ideal and we're working on improving our seating times. We appreciate your feedback and hope to have the chance to serve you better in the future. - The Management Team
   

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9. J

   Julián

   Los Angeles14 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   La demora fue de 2 horas haciendo reservación de 8 pm, nos atendieron a las 9:45 pm y fuera de eso, había gente que llegaba después de nosotros y a ellos le conseguían mesa, ósea tenían prioridad eso no es justo, yo estaba con mi esposa y mi hija de 4 años, estuvimos de pie casi 2 horas mi hija estaba agotada ya se quería ir para la casa, las niñas que estaban en la entrada no saben dar manejo a las personas, MAL SERVICIO NO RE COMIENDO
   

   RA Sushi Bar Restaurant - Chino Hills, CAResponded on 16 February 2025

   Estimado Julian, Lamentamos mucho escuchar sobre su experiencia y la larga espera que tuvo, especialmente teniendo una reservación y estando con su esposa e hija. Entendemos lo frustrante que debe haber sido y queremos disculparnos sinceramente por cualquier inconveniente que esto les haya causado. Apreciamos su comentario y lo tomaremos en cuenta para mejorar nuestra organización y la asignación de mesas. Nuestro objetivo es brindar un servicio justo y eficiente para todos nuestros clientes, y claramente en esta ocasión no estuvimos a la altura de esa expectativa. Si nos da otra oportunidad en el futuro, nos encantaría brindarle la experiencia que usted y su familia merecen. Nuevamente, lamentamos lo ocurrido y agradecemos su retroalimentación.
   

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10. B

    Blessed

    Orange County2 reviews

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    Usually when I come here it’s a pleasant experience but on Valentine’s Day it was my worst nightmare. I was stuck between wanting to leave and going to McDonald’s or enduring the pain since I was there already. I made reservations for 7:30 pm. I checked in and noticed about 15 different couples there and some stated they had 7:30 reservations as well. I wait an extra hour to be sat down. Food came out every 15-30 minutes. No apologies what so ever from server or manager. I witnessed first hand people get their meals fully taken care of but not once did a manager say sorry or we will take care of that l. I am extremely dissatisfied with the service and the customer service of this establishment. I even heard the waiter tell her group “don’t tell anyone we hooked you up because then everyone will be mad. Also when we were sat down outside the tables weren’t even properly cleaned The response is the exact reason the company will fail. Instead of reaching out to the actual customer they give a generic response per usual
    

    RA Sushi Bar Restaurant - Chino Hills, CAResponded on 16 February 2025

    Thanks for the feedback, Blessed. We're truly sorry to hear about your Valentine's Day experience at RA Sushi Bar Restaurant - Chino Hills, CA. We understand how disappointing it can be to have a bad experience, especially when it's something as special as a date night. We sincerely apologize for the long wait you experienced and the lack of customer service you encountered. We assure you that this is not the standard of service we strive to provide. We're taking your feedback seriously and will address these issues with our team. We hope you'll give us another chance to provide the exceptional dining experience we're known for. Best regards, The Management Team
    

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